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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.4 out of 10
Exceptional
(60 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(60 reviews)
  • 645 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 650 sq ft
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(40 reviews)
  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(42 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 105-room lodge has an indoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 4 min drive - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 1.9 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, Spanish

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Reception

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Aug 12, 2025 start from $406.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is there parking available at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

Is Tunnel Mountain Resort good for couples?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Tunnel Mountain Resort?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Tunnel Mountain Resort have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Can I book a room with a balcony at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1124 out of 1826 reviews
Rating 8 - Good. 475 out of 1826 reviews
Rating 6 - Okay. 143 out of 1826 reviews
Rating 4 - Poor. 51 out of 1826 reviews
Rating 2 - Terrible. 33 out of 1826 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Beth

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean The fitness center is very outdated equipment was not working old. Nowhere to get water and I didnt see any sanitizer spray to clean equipment. Also not a 24 fitness facility
Stayed 1 night in Jun 2025

10/10 Excellent

Amery

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for our family!
Stayed 5 nights in Mar 2025

8/10 Good

Monica

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property itself appears well kept over all. The front house staff were attentive and friendly upon check in. The mattresses in the rooms appear to be quite new. However the cleanliness was definitely not up to standards and the floors were very dirty with sticky spots on the kitchen floors, cobwebs upstairs in the loft, and dirty baseboards throughout.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Liked: Staff & service
Comfy beds. Spacious room. Steam room didn’t work. Hot tub out of service. Cleaning of the rooms not great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice front desk staff. Would visit again!
Stayed 1 night in Apr 2025

10/10 Excellent

Lyndon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the staff

The staff is super friendly and accommodating!
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Amenities
The staff are awesome. Beautiful location
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

6/10 Okay

Freeman

Liked: Cleanliness
Nice place. However, the key system needs to be upgraded to industry modern standard. It doesn’t work when one insert it first time and in fact, I have to go reception to be re-keyed which is very irritating and inconvenience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Easy to get into town with the bus.
Stayed 6 nights in Apr 2025

6/10 Okay

Jenn

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Cai Qun

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the grandchildren there for their March break. They loved the loft where there was two double beds for them to share. We had a bedroom on the main floor for us. It was very nice to have a kitchen as one of the grandchildren was very particular as to what he would eat and when. Would definitely recommend this to friends and family, and will return in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually a wonderful place to stay. However this time they decided to do major construction work right outside my window early in the morning. The unit was not advertised on Expedia, nor elsewhere, as room with construction noise, so it's extremely misleading. Especially in a mountain resort people tend to come for the quiet. At the very least they could have waited until a reasonable hour. It wasn't a pleasant way to wake up and I had a migraine the entire day as a result. It's also not sensitive to those with sensory issues. At least some warning would have been nice, some honest forthrightness.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a loft and loved our stay. Staff were friendly and informative. Room was clean and had lots of amenities. Great resort!
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that the staff were able to accommodate an early check in. It was so nice for everyone to have their own bed for the same cost as a regular room in the main hotel area. The room was clean and the products smelled fantastic. It was snowing and the parking spot was not completely cleared and there was a significant amount of old snow on the steps leading to the apartment. Although we didn't get a chance to use it, the fireplace was a nice touch.
Stayed 1 night in Mar 2025

8/10 Good

Mirko

Stayed 5 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect suites for a family get away
Stayed 3 nights in Apr 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service
Nice stay with great access to Banff via ROAM transit. Clean room and great view. Pool area is small and would be nice to have a hot tub.
Stayed 2 nights in Apr 2025

4/10 Poor

James

Stayed 3 nights in Mar 2025

2/10 Terrible

Roan Sharon

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our privacy was not honoured our door was left wide open when me and my husband went out for lunch in town. Lost my anniversary earrings, told management nothing was resolved.
Stayed 3 nights in Mar 2025