Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Indoor pool
Property entrance
Front of property - evening/night
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(50 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(50 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is adjacent to Surprise Corner and a short stroll from Bow River. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Jan 20, 2026 start from $99.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District, just steps from Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

Is Tunnel Mountain Resort a good place to stay for couples?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Tunnel Mountain Resort?

No, but guests can enjoy a steam room at this lodge.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, there aren't connecting guestrooms at this lodge.

Can I book a room with a balcony at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1250 out of 1999 reviews
Rating 8 - Good. 504 out of 1999 reviews
Rating 6 - Okay. 158 out of 1999 reviews
Rating 4 - Poor. 49 out of 1999 reviews
Rating 2 - Terrible. 38 out of 1999 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ANTONIO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable clean pet friendly room with mountain view. The pool/lobby area could use some renovating. The pool could use some brighter lightning as it was a bit dark after nightfall. There is some water damage in areas toward the change rooms and general area around. Needs some TLC. The resort was quite and the staff was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities
Aminable staff
Stayed 1 night in Oct 2025

10/10 Excellent

gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place
Stayed 1 night in Oct 2025

10/10 Excellent

molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for my honeymoon, it was such a perfect stay. The staff are so lovely, our room was amazing. Big kitchen for those who don’t want to eat out all the time, very nice fireplace, super comfy beds. Highly recommend!
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Yashwant

Liked: Staff & service
A
Stayed 4 nights in Jun 2025

10/10 Excellent

Kirk L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop to town was free and convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Dominic

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replaced broken microwave minutes after reporting to front desk. Installed new one, maintenance person was excellent!
Stayed 1 night in Oct 2025

8/10 Good

gevelrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was satisfactory. It was clean and the hotel is in a quiet area. Nice that it comes with a kitchenette. Third time we've stayed at this facility and have never had a complaint.
Stayed 1 night in Oct 2025

10/10 Excellent

Seblewongel

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Traveled with family
Liked: Property conditions & facilities
Nice view, clean
Stayed 1 night in Oct 2025

10/10 Excellent

Nona

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the room was very accessible.
Stayed 1 night in Oct 2025

10/10 Excellent

Charmlene

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!
Stayed 1 night in Oct 2025

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
The room had a very strong smoky smell from the fireplace from the revious occupant and we had to open up the doors but the smell was still there and left me with not only a bad sore throat but a cough throughout the night.
Stayed 1 night in Sep 2025

6/10 Okay

Nadine

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff were very friendly and helpful. Property itself is dated, cleanliness was ok, bathroom was small no counter space. Smoke detector came on at 4:45am telling us to test the battery so that was a little jarring. That was the room they moved us to because the first one we checked into smelled like acidity vomit, but we did appreciate being moved. The bus route was convenient and easy to use which was nice and you can’t beat the scenery, however we probably wouldn’t book there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have trees and a view behind us. Very clean , quick check in. Pillows could be softer and not so thick. Great kitchen - everything you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Ka Lun

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty interior, looks lux and very comfy beds and toilets. With good water pressure. Dishwasher pods are available - very thoughtful. Comes with complimentary bus shuttle tickets though we didn't use it. We really liked this accommodation and would highly recommend to friends and family.
Stayed 3 nights in Sep 2025

6/10 Okay

Sameh

Traveled with family
Liked: Staff & service
average
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Traveled with partner
Disliked: Property conditions & facilities
Loved the bus pass provided for each day of our stay. Sadly laundry facilities weren’t working.
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Heekyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025