Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with free parking, near Banff Centre for Arts and Creativity
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Indoor pool
Property entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(51 reviews)
  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

9.0 out of 10
Wonderful
(41 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(53 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(45 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(80 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free parking, near Banff Centre for Arts and Creativity
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Feb 22, 2026 start from $131.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District, just steps from Surprise Corner. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is parking available on site at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What will couples enjoy most about a stay at Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, this lodge doesn't feature connecting guestrooms.

Can I book a room with a balcony at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1266 out of 2020 reviews
Rating 8 - Good. 507 out of 2020 reviews
Rating 6 - Okay. 160 out of 2020 reviews
Rating 4 - Poor. 49 out of 2020 reviews
Rating 2 - Terrible. 38 out of 2020 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ANTONIO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Stayed 1 night in Dec 2025

8/10 Good

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Aug 2025

8/10 Good

Chidubem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly impressive and did whatever they could to make our visit special. We especially liked the gift for our puppy. It's hard to get better scenery than in Banff. We would certainly go back again at first opportunity.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room with kitchen, clean & comfortable. Nicely located within Banff with mountain view and walking trails. Friendly staff. Free bus tickets to town is a bonus because Banff parking is expensive. Highly recommended for families.
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and check-in was quick and easy. The room was spacious, comfortable and clean. The in room coffee supplied was not good and the tv viewing options were very limited. It was really nice having the kitchenette. Overall we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Whitney

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our week long stay at the Tunnel Mountain Resort! Wifi was STRONG - my parter and I work remote and had little to no issues with being on meetings at the same time and getting our work done. The kitchen was small but had most of the essentials you'd need to cook dinner every night. We honestly thought it was funny that we had no idea how beautiful the views were from the resort. I didn't stalk the website photos outside of the ones of the rooms, so the stunning mountain views were a nice little surprise on top of our stay. We brought our dog so the trails being nearby were an added bonus to walk him around. 10/10 recommend visiting, we will for sure be back!!
Stayed 7 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness
Clean rooms for my stay staff courtes
Stayed 2 nights in Nov 2025

6/10 Okay

Dayton

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The amenities were pretty bad. The pool was small and a bit cold and the space was really outdated and looked in desperate need of some upkeep. And it was really inconvenient that the pool was in a separate building than the steam room and sauna. The parking lot was also absolutely packed the first night and really narrow.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamad

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

ALICIA

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Although we don’t drink, a welcome bottle of wine was a nice touch and complimentary tickets for the transit system.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time spent at the hotel. Great place to stay with our big family! Will definitely go again!
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing stay with our dog. Lots of trails and walks with views of the mountains. Would definitely stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Danny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit, good use of space. easy parking. maintenance person didnt seem like he wanted to be there, was not open to knowing about noisy hood fan. Needs work on face to face with clients.
Stayed 1 night in Nov 2025

8/10 Good

Danny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good space, clean unit, quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2025

8/10 Good

Belinda

Stayed 3 nights in Nov 2025

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always stay here. Love the area, the fire place and the ease of getting around
Stayed 3 nights in Nov 2025

10/10 Excellent

You Jung

Stayed 2 nights in Nov 2025

10/10 Excellent

chen

Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times and love it. There's a separate room for our son which works well. Full kitchen. Wood fire stove. Patio. Tvs. Love it! Wish they would fix the hot tub.
Stayed 3 nights in Nov 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pierre

Stayed 1 night in Nov 2025

8/10 Good

Tom

Liked: Staff & service
Disliked: Cleanliness
Staff was super helpful and friendly. Exterior needs a fresh coat of paint.Room has been nicely updated, but lacked cleanliness. Overall it was ok and would recommend.
Stayed 2 nights in Nov 2025