Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Front of property - evening/night
Indoor pool
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(47 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(49 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(75 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Jan 11, 2026 start from $100.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

Is Tunnel Mountain Resort a good place to stay for couples?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Tunnel Mountain Resort?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Tunnel Mountain Resort have connecting rooms?

No, this lodge doesn't feature connecting guestrooms.

Are there rooms with balconies at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1215 out of 1955 reviews
Rating 8 - Good. 496 out of 1955 reviews
Rating 6 - Okay. 157 out of 1955 reviews
Rating 4 - Poor. 49 out of 1955 reviews
Rating 2 - Terrible. 38 out of 1955 reviews

Reviews

10/10 Excellent

Niravanh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Sep 2025

6/10 Okay

Sher

Traveled with family
Liked: Staff & service
Didn't expect it would be so aged.
Stayed 2 nights in Sep 2025

8/10 Good

Harrison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff was very friendly! The cabin was a bit tight for 5 adults, but we made it work. It was overall a great place to stay and very convenient to downtown Banff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael, Canton

Liked: Amenities
This is a beautiful property with every thing you could possibly need to make your stay comfortable-even wood for the fireplace. The room seems private and secluded even though there are several rooms and condos in the area. A local bus even stops in front of the complex to take people to town. We loved our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay and will stay again. Condo was clean and beds very comfortable. Small kitchenette but fine for breakfast and making one of dinners at the condo. Loved the location
Stayed 6 nights in Sep 2025

2/10 Terrible

Eva

Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the busy town. It was quiet.
Stayed 2 nights in Sep 2025

8/10 Good

karen, Commerce Township

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to town. Staff extremely friendly and helpful. Bus passes provided for our stay to get downtown. We stayed 6 nights in studio unit which was underground.We heard so much loud noise from the units above. Heard furniture dragging across the floors and what sounded like bowling balls dropping from the units above. No air conditioning in our unit just a fan. Limited dishes and silverware. Above ground unit probably much better.
Stayed 6 nights in Sep 2025

8/10 Good

Karen

Stayed 3 nights in Sep 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was underground with no view.
Stayed 1 night in Sep 2025

10/10 Excellent

ASHLEE KENNEDY

Stayed 2 nights in Sep 2025

8/10 Good

Liz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our cabin next to the office . We had a nice cabin for 2-6 persons. 2 beds upstairs & 1 bedroom downstairs. Kitchen was adequate. It served our needs & we would stay there again. I do wish it had a hot tub for adults. I am grateful to be able to check out bear spray ! Very convenient !
Stayed 4 nights in Aug 2025

6/10 Okay

Breanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was not what we were expecting. We were literally in a basement. Too expensive. Workers were nice and great but did not enjoy the basement for the price we paid.
Stayed 1 night in Sep 2025

6/10 Okay

kylee

Liked: Staff & service
We have a lovely friendly welcoming from a fellow kiwi which was so nice and we also got an unexpected bottle of wine for my 50th birthday..the free shuttle was great into Banff.. we did find the rooms were very tired and need to be undated modernised and were really dark.
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at tunnel mountain and both have been great. The location and price point are attractive. Trails nearby and walkable to town. Can pop on the bus with the free bus pass, making getting around easy. Nice amenities in the room. However, the internet is spotty and there seems to be a lack of towel holders in the bathroom. But when in Banff, those little matter! Will come back again!
Stayed 6 nights in Sep 2025

2/10 Terrible

Jenish

Stayed 1 night in Sep 2025

10/10 Excellent

Trong Huy

Stayed 1 night in Sep 2025

10/10 Excellent

Khyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

mary claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the location is great with easy parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thinuja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quite Place!
Stayed 4 nights in Sep 2025