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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Property preview
Property entrance
Front of property - evening/night
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom | Eco-friendly toiletries, hair dryer, towels

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(47 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(50 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is adjacent to Surprise Corner and a short stroll from Bow River. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Banff Rocky Mountain Resort
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  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 2,700 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District, just steps from Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What amenities will couples enjoy at Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Tunnel Mountain Resort have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1237 out of 1984 reviews
Rating 8 - Good. 503 out of 1984 reviews
Rating 6 - Okay. 158 out of 1984 reviews
Rating 4 - Poor. 49 out of 1984 reviews
Rating 2 - Terrible. 37 out of 1984 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANTONIO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Stayed 1 night in Dec 2025

10/10 Excellent

Ka Lun

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty interior, looks lux and very comfy beds and toilets. With good water pressure. Dishwasher pods are available - very thoughtful. Comes with complimentary bus shuttle tickets though we didn't use it. We really liked this accommodation and would highly recommend to friends and family.
Stayed 3 nights in Sep 2025

6/10 Okay

Sameh

Traveled with family
Liked: Staff & service
average
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Traveled with partner
Disliked: Property conditions & facilities
Loved the bus pass provided for each day of our stay. Sadly laundry facilities weren’t working.
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Heekyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the girls at Front Desk. Rooms were clean and location was great. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. Felt away from the business but still so close to the centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spacious room, I had a good restful sleep in comfortable bed. Although I felt that the rooms were very over-priced for the value. Parking for my room was a bit of an issue, because there was not any parking near my room (due to the first responder / fire zone) near the laundry room for my building. The first night, I heard some strange rumbling plumbing pipes as noises in the room above me overnight, later resulting in an 18" long crack in the ceiling above the tile on my bathroom floor between shower & toilet. But fortunately no evidence of a plumbing leak, at least not yet during my visit. I notified the office upon check-out about that. Otherwise, a good visit. The complimentary city bus pass was great for getting into town to eat dinner (#2 bus line), with the bus stop being down near the office.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darrell Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped, clean, close to town, and very clean. Beds are very comfortable.
Stayed 2 nights in Oct 2025

4/10 Poor

Dongmei

The steam room is super dark and old. The hallway smells disgusting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property located near some very scenic fields with stunning mountain views. Although there is no restaurant at this property there is a restaurant in the adjacent property, you can also eat in your room with a small kitchen. Parking can be quite tight, likely especially in winter with snow. To walk to town would be a good stroll down the hill and great exercise getting back up, transit passes were provided for local Banff busses. Pick up and drop off locations are very convenient at the property and downtown. Paul & Sharon - Kelowna, BC
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient because too many steps with no elevator. Room has no A/C.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Stayed 2 nights in Sep 2025

10/10 Excellent

Lloyd

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities
The rooms are nice. Staff are nice too
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a group while running the Melissa's race. The cabin itself was well laid out, clean, and had enough room for our group. The staff was really friendly and helpful. I booked through expedia and was struggling to get them to help me change guest numbers to avoid extra fees. Even though that should have been on expedia to fix it, it was the hotel that helped- willingly and within minutes to make sure I was charged the correct amount. Thanks for the great stay and willingness to help!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank y
Stayed 1 night in Sep 2025

8/10 Good

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was cozy and clean. I thought it was tight for 7 people. (Better for 6 or less.) The steam room and sauna are tired looking, but they worked. The dishwasher needed some adjusting to get it to slide out. The firewood bundles and free a.m. coffee are a nice touch.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the in room fireplace!
Stayed 2 nights in May 2025

10/10 Excellent

Bala, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable with transportation to Banff downtown. Minor improvements will make this place even better: There are no dressing mirrors other than the one in the bathroom in the premium suite we stayed in. No chain lock for the entry door.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Hanmanth Rao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place. We had great time. Staff is very responsive.
Stayed 2 nights in Sep 2025