We love this lodge! with full kitchen and separate room, they also provide shuttle pass, highly recommend!
Staff helpful and friendly. Good location for sight seeing and shopping.
The hotel staff is great and did their best to accommodate. The initial room we were in was not worth the price at all. The bed was right next to the entry/hallway. There is no air conditioner, no fan. For the price we paid, I expected at least a 3 star experience. I asked for a another room. It was much better. But, I’m sure this room goes for a lot more on Orbitz. I’m more upset with Orbitz, than with the hotel.
Overall, it was pleasant. The location is very good and convenient to town. Staff was nice enough. I would pick one of the many other options in/around Banff. It seems like this place waited too long to update, and is doing so only now. There is still quite a bit of construction going on in a large section of the resort, right next to our cabin. The spa are is quite dated. The Wifi is extremely unstable.
It was a nice little cabin, clean, beds were comfortable. Only thing that keeps it from getting 5 stars is the parking. Unbelievably tight quarters.
Tunnel Mountain Resort places you within a mile (2 km) of popular attractions like Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
All of Tunnel Mountain Resort's 105 recently renovated rooms provide microwaves, refrigerators, and stovetops. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers and free local calls are other standard amenities.
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a fitness center, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly lodge include free WiFi in public areas, a business center, and free newspapers.
We love this lodge! with full kitchen and separate room, they also provide shuttle pass, highly recommend!
Staff helpful and friendly. Good location for sight seeing and shopping.
The hotel staff is great and did their best to accommodate. The initial room we were in was not worth the price at all. The bed was right next to the entry/hallway. There is no air conditioner, no fan. For the price we paid, I expected at least a 3 star experience. I asked for a another room. It was much better. But, I’m sure this room goes for a lot more on Orbitz. I’m more upset with Orbitz, than with the hotel.
Overall, it was pleasant. The location is very good and convenient to town. Staff was nice enough. I would pick one of the many other options in/around Banff. It seems like this place waited too long to update, and is doing so only now. There is still quite a bit of construction going on in a large section of the resort, right next to our cabin. The spa are is quite dated. The Wifi is extremely unstable.
It was a nice little cabin, clean, beds were comfortable. Only thing that keeps it from getting 5 stars is the parking. Unbelievably tight quarters.
