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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 645 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Mountain Cabin

  • 650 sq ft
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Queen and 1 King

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Queen and 2 Twins

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 105-room lodge has an indoor pool, free in-room WiFi, and free self parking.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 4 min drive - 1.1 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles
  • Upper Hot Springs - 12 min drive - 4.0 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What will couples enjoy most about a stay at Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but guests can enjoy a steam room at this lodge.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1104 out of 1799 reviews
Rating 8 - Good. 470 out of 1799 reviews
Rating 6 - Okay. 141 out of 1799 reviews
Rating 4 - Poor. 52 out of 1799 reviews
Rating 2 - Terrible. 32 out of 1799 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Surjeet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence, Maskwacis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in very polite staff
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lumena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Surrounded with mountains and easy access to Banff downtown and Sunshine ski resort! Property was clean and staff were friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

8/10 Good

fabio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Aktu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are renovated, staff is very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a girls trip! Loved it :) housekeeping between our stay was ooook could have been better but all in all I’d stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very nice stay at affordable price
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, enjoyed the view and the fireplace
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Traveled with group
Liked: Staff & service
Liked the staff, very friendly & eager to help. Kitchenettes were stocked well. Our two units/rooms were hot. We turned the thermostat off & had to open the window. (It was -2 outside) That helped make it more comfortable. Didn’t use hot tub or pool. The free Roam bus to downtown Banff is awesome as parking can be difficult to find.
Stayed 5 nights in Mar 2025

8/10 Good

Victoriaa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Me and my family of 3 stayed at TMR for my birthday trip to Banff this year. The front desk staff was extremely polite and helpful. I will mention however that the lobby did smell quite strong. I’m not sure if it was the pool attached to it or what, but it wasn’t very pleasant. We didn’t use pool or the gym but they were easily accessible and fairly close to our room. The room itself was decent with a full kitchen (with plates,cups, utensils, stainless steel cookware, dish washing items etc) and separate bedroom as well as a balcony area. The dishwasher did have an odour but we didn’t use it anyways just loaded it at the end. The only thing I could complain about was the HEAT. holllyyyy did it ever get hot at night. Never thought I would complain about a room being too hot, in the mountains during winter but MY GOD it was like being in a non air conditioned room MID SUMMER. A fan was provided but it didn’t help. The rooms each had wood burning fireplaces so that could have been why? Overall it’s nice for the value
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean and its like you are staying at airbnb. A little expensive as we booked late.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just outside town. Bus stop right outside and journey about 5-7 mins into Banff. Also walkable. Bus tickets include in your stay Lovely staff on front desk Accommodation a bit tired but great for what we needed. Would use again
Stayed 6 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good location
Stayed 4 nights in Feb 2025

10/10 Excellent

Dianna

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kezia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Wasn't expecting a basement room but it was really a pleasant surprise. It was well lit, comfortable and had a lot of great amenities. Love that there is a fridge and countertop hotplate.
Stayed 1 night in Mar 2025

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is about 2km outside of Banff. It is in a very wooded area,so nice and green, but our room was very close to the main road where there was a little traffic, but very busy with people walking by day and night. There is no shopping nearby but the hotel does provide free bus passes to town for your stay. We found that the rooms are much darker than they look on the hotel posting. The heater/AC seemed to blow hot and then cold all day and night. Other than that,the staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Stayed 2 nights in Feb 2025

8/10 Good

Caterina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was popcorn all over the floor and pool inconvenience.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo Patricio Martínez

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at Tunnel Mountain it was perfect for us. As nature lovers we loved the location on the edge of town with lots of trails to explore and wildlife to see (lots of Mule Deer!) A complimentary 'Roam' bus pass was included and with the bus stop right out side the resort it was super easy and convient to get around. We didn't have a car but arranging tours and airport shuttles wasn't a problem as many of them pick up and drop off at the resort, or from the hotel across the road. Our accomodation was warm, cosy and inviting (even though it was -26 some mornings!) and we loved having the open fire that was a big highlight of our stay as well as having a view of the snowy mountain landscape from our window. Our kitchen had almost everything we needed (apart from a baking tray for the oven?) and really liked the local products - Rocky Mountain Soap Co was a nice little luxury. Thank you to the staff who were so attentive and welcoming, looking after us during the duration of our stay. When we had a question or an issue they were very quick to resolve it and allowing us to check in early and look after our luggage on our final day, until the airport shuttle picked us up later that evening. Really hope to stay again!
Stayed 5 nights in Feb 2025