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Tunnel Mountain Resort

3.5 star property
Family-friendly Banff lodge in Tunnel Mountain District with free parking
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Indoor pool
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Standard Suite, 2 Queen Beds | Bathroom | Eco-friendly toiletries, hair dryer, towels

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationBanff Lake Louise Tourism Bureau3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)94 min drive

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About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 105-room lodge has an indoor pool, free in-room WiFi, and free self parking.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 6 min drive
  • The preferred airport is Calgary International Airport (YYC): 94-min drive, 85.1 mi/136.9 km.

Restaurants

  • ‪Old Spaghetti Factory - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Whitebark Cafe - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly Banff lodge in Tunnel Mountain District with free parking
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Aug 18, 2024 start from $350.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What do couples enjoy most about Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but guests can enjoy a steam room at this lodge.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Tunnel Mountain Resort for a fee of CAD 25.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1050 out of 1682 reviews" "
Rating 8 - Good. 460 out of 1682 reviews" "
Rating 6 - Okay. 107 out of 1682 reviews" "
Rating 4 - Poor. 40 out of 1682 reviews" "
Rating 2 - Terrible. 25 out of 1682 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Nice interiors. Rooms are quite warm, would be concerned in the summer! Ongoing exterior upgrades look good, interiors are in great condition. Pool is fine but small, change rooms are a bit of a dungeon. Don't stay for the extra amenities, stay for quieter location and nearby to Tunnel Mountain. Transit pass is great.
Stayed 4 nights in Apr 2024

8/10 Good

Mike

Stayed 2 nights in Apr 2024

8/10 Good

Syeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not excellent.
Stayed 3 nights in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Xlexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was fabulous and would stay again. Loved the kitchenette and was super clean. There was construction but not on the weekend we stayed so not an issue. Only thing we didnt like was the pools. Hot tub was not working wich we werent told. And the pool was freezing. Otherwise was great for our family
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second year visiting the property, and I always enjoy it
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. We had 7 people in our group. The property had ample room to sleep and move around. The wares was really nice. I would recommend staying here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cody

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love my stays at Tunnel Mountain.
Stayed 3 nights in Apr 2024

10/10 Excellent

sung won

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in loft suite. Property is outdated from outside but inside was fully renovated. I really love the peaceful view from the balcony.
Stayed 1 night in Apr 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were excellent and great service
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Short stay at Tunnel Mountain.
It was good for sure. There was construction on our side of the resort. We were not told about this before our arrival. Noisey at times and had to watch for sheet metal pieces and glass on road and areas we walked our dog. Still a wonderful spot for a little get-away during the week.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well taken care of. Currently under slight renovations, these renovations did not affect our stay. The property offers complimentary shuttle service and it was easy to use and navigate. This is especially useful for families with small childrens. Despite the cold the playground was well maintained and utilized by guests. We truly enjoyed our stay and the kindness and professionalism of the staff. We would stay here again.
Stayed 6 nights in Mar 2024

8/10 Good

DOROTHEA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quite difficult to locate and area was not well lighted BUT the unit itself was worth the price .
Stayed 1 night in Apr 2024

10/10 Excellent

Susan, Cochrane

Liked: Cleanliness, staff & service
Disliked: Amenities
The room smelled of old smoke . We are non smokers . No bathroom fan , but states with new renovation is central . Major exterior renovations throughout resort . Staff were awesome check in . Indoor pool was cool 1 vent functioning, asked for pool towels was right there . The steam room non functional. $$ was expensive, but comparable to other properties . Would stay again , staff are great
Stayed 1 night in Apr 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Whitney

Traveled with family and small children
Disliked: Property conditions & facilities
We were not made aware of the construction that would be going on from sun up until sun down. No chance for sleeping in or napping at the hotel after a long day out. Inside the room the cutting board smelt like it was rotting and the room smelled strongly of wood smoke. Limited parking spots because of construction. The loud and obnoxious music the workers were playing was not family friendly. When we asked about a discount on the room we were told that because we booked through Expedia they couldn’t do anything. They told us we could get a discount on future stays but we are not inclined to return to stay there again. Very disappointed.
Stayed 4 nights in Apr 2024

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really great - high ceiling, bright, great layout. The mattress and pillows were very comfortable. The kitchenette was perfect for our needs, had everything we needed. The bathroom looked brand new, loved the big walk-in shower and the long counter top. The view from our room was amazing. We parked right in front of our door, very convenient. The only negatives were the sauna and steam room, too long to warm up and never got hot enough.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nafisa

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great for short family trip
Stayed 1 night in Apr 2024

6/10 Okay

Travis

Stayed 4 nights in Apr 2024

8/10 Good

Brandis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Always enjoy our stay here. There was construction happening at the time of our stay which made the overall appearance slightly messy. It will look nice once complete however. Staff are awesome. Only suggestions for the rooms- some coat hooks in the entry, bedrooms and bathrooms would be handy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Meridee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean and up to date. Friendly front desk workers. The only complaint I have is not staying longer. Highly recommend!
Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a renovation
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Susana

Stayed 2 nights in Mar 2024