Moose Hotel And Suites

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
VIP Access

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Photo gallery for Moose Hotel And Suites

Indoor pool
Lobby lounge
Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Front of property - evening/night
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬
VIP Access
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Room options

Superior Hotel Room 2 Queen

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior One Bedroom Suite 1 King

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

Rooftop 2 Bedroom Suite

  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Rooftop 1 Bedroom Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Superior One Bedroom Suite 2 Queens

  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Hotel Room

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Banff

Located in Downtown District, Moose Hotel And Suites is within a 5-minute walk of popular attractions such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 174-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles
  • Tunnel Mountain - 4 min drive - 1.1 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.5 miles

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Moose Hotel And Suites features a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Dryers, refrigerators, and coffee makers are other standard amenities.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Is free cancellation available at Moose Hotel And Suites?

Moose Hotel And Suites provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moose Hotel And Suites?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Apr 22, 2025 start from $265.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Moose Hotel And Suites?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West, and within a 10-minute walk of Banff Legacy Trail and Canada House Gallery. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Moose Hotel And Suites?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa at Moose Hotel And Suites?

Meadow Spa + Pools is the hotel's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moose Hotel And Suites feature a casino on the premises?

No, Moose Hotel And Suites doesn't have a casino.

Will I find an indoor pool at Moose Hotel And Suites?

Yes, this hotel has an indoor pool along with 2 hot tubs.

Is Moose Hotel And Suites good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does Moose Hotel And Suites have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Moose Hotel And Suites have a restaurant with a breakfast menu?

Yes, Moose Hotel And Suites serves a full breakfast each morning for a surcharge from its restaurant.

Does Moose Hotel And Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Moose Hotel And Suites for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Moose Hotel And Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Moose Hotel And Suites?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1649 out of 2062 reviews
Rating 8 - Good. 296 out of 2062 reviews
Rating 6 - Okay. 66 out of 2062 reviews
Rating 4 - Poor. 29 out of 2062 reviews
Rating 2 - Terrible. 22 out of 2062 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and accommodating stay for our week in Banff. Great staff and enjoyed the suite upgrade and premium bath soaps.
Stayed 4 nights in Apr 2025

10/10 Excellent

Baily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super quiet, steps away from great restaurants. The rooftop pool was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, location, restaurant and hot tubs
Stayed 1 night in Jan 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean room daily and made bed. Super clean and convenient. Staff was fantastic— great hotel and a fair price. Bed was beyond comfortable—-We loved it
Stayed 8 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 1 night in Jan 2025

8/10 Good

esther may awayen

Stayed 2 nights in Jan 2025

8/10 Good

Kabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Edita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained, centrally located, and conveniently close to bus stops. The hotel features an excellent jacuzzi, pool, and sauna on the top floor, offering stunning views of the surrounding mountain range. The staff at both the hotel and restaurant are exceptionally friendly and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there to celebrate my birthday. Check in was super easy. Our room was perfect for our needs. Very dog friendly. Really enjoyed their atmosphere. Would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vaughn

Stayed 1 night in Jan 2025

10/10 Excellent

Susan M

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
The heating is noisy and when it turned off, temperature dropped quickly. This is probably the only downside. The rest was quite good!
Stayed 7 nights in Jan 2025

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, they even provided us with board games last night. When we requested another robe it arrived within a couple minutes if that. Only a block away from the main stretch of town.
Stayed 1 night in Jan 2025

8/10 Good

Cody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop hot pools were great
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location!!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and spa exceeded my expectations
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

sydney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place overall
Stayed 3 nights in Jan 2025

10/10 Excellent

JAKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff are excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, roof top hot tub, sauna, it’s the best. Treat yourself to a massage, great staff! Walk around easy too, not far from anything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Roch, Greely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in room number 425 needs some attention... peeling paint and some mildue. Nice room size for the price.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel with rooftop amenities and the staff was always very helpful. Nicely decorated during the Christmas holiday season when we stayed.
Stayed 2 nights in Jan 2025