The Fox Hotel and Suites

3.5 star property
Hotel with free parking, near Banff Centre for Arts and Creativity
VIP Access

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Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Property preview
Interior entrance
Breakfast, lunch and dinner served
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

8.6 out of 10
Excellent
(106 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(67 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

Premium Loft (Suite)

9.0 out of 10
Wonderful
(28 reviews)
  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(72 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(59 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Banff

The Fox Hotel and Suites places you in Uptown District, within a leisurely stroll of popular sights such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 3.5-star hotel has 116 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.6 miles
  • Banff Lake Louise Tourism Bureau - 12 min walk - 0.7 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Park Distillery + Restaurant - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk

About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
The Fox Hotel and Suites offers a gym, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a hot tub, a business center, and a meeting room.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Frequently asked questions

Is a free cancellation option available at The Fox Hotel and Suites?

The Fox Hotel and Suites provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Fox Hotel and Suites?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at The Fox Hotel and Suites on Oct 26, 2025 start from $108.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Fox Hotel and Suites?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at The Fox Hotel and Suites?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does The Fox Hotel and Suites feature a casino?

No, The Fox Hotel and Suites doesn't have a casino.

Will I find an indoor pool at The Fox Hotel and Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is The Fox Hotel and Suites a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does The Fox Hotel and Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Fox Hotel and Suites have a restaurant that serves breakfast?

Yes, The Fox Hotel and Suites serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will The Fox Hotel and Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Fox Hotel and Suites for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does The Fox Hotel and Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Fox Hotel and Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or courtyard views.

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1397 out of 2474 reviews
Rating 8 - Good. 601 out of 2474 reviews
Rating 6 - Okay. 292 out of 2474 reviews
Rating 4 - Poor. 108 out of 2474 reviews
Rating 2 - Terrible. 76 out of 2474 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedrooms family suite Room was clean and spacious. It was impressive. If there is a full kitchen, would be amazing!
Stayed 3 nights in Jul 2025

8/10 Good

Cherryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the shopping and dining area and the staff were all good and helpful. Hot tub was good though. The thing that I don't like - when I took the shower during our first day of stay in the hotel, the tub drain was clogged and the water took forever to drain. They fixed it on the following day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linh

Stayed 3 nights in Jul 2025

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read this before booking

The check process was super fast meaning they just wanted your money. Took about 45 seconds. They didn’t explain anything about the property or specials or anything of that sort. Our air conditioner was broken and I requested it to be fixed but they never sent anyone. I made this request twice. Housekeeping is very slow I might add. Room was never cleaned in the 3 nights we were there. The balcony was nice until the smell of stale cigarettes and joints started coming out. Upon further inspection there was a few hundred spent joints and cigarettes in the railing of the balcony. The most upsetting thing was waking up to 27 degree heat in the room at 1:30am and having to open up all doors and windows to get cool air. I would never recommend to stay at this establishment. The maintenance on the building is lacking as well. Found many unsightly things about this place. The front desk staff also need additional training in this industry. 2 out of 10.
Stayed 3 nights in Jul 2025

6/10 Okay

Collin, Fairbanks

Stayed 2 nights in Jun 2025

2/10 Terrible

ASHISH

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No air conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The man made cave spa is the most spectacular thing I ever saw at a hotel. This hotel is located in a prime location. Walkable to all shops and restaurants. Quaint hotel. Teenage kids loved it. Best hotel on Banff Ave!
Stayed 2 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring
Stayed 2 nights in Jun 2025

2/10 Terrible

Lina

Traveled with family
We
Stayed 1 night in Jul 2025

4/10 Poor

harkiran

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do not expect luxury at Fox

Our room was one of the premium ones with kitchen and living area on upper floor with AC, and room with washroom in the basement no AC. Sleeping area was humid. Carpet at lower floor was old, toilet bowl had yellow spots. Since when there’s no bottled water provided in the rooms, even though there was vending machine located outside.
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, wonderful stay. Definitely will book again, staff very friendly and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, a bit pricey but they made it worth it! Very clean, rustic but pretty, hot tub cave is unique and fun, Chili’s was amazing for breakfast, and you can’t beat the location
Stayed 1 night in Jul 2025

4/10 Poor

Harshal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Average condition. Good location. Not much choice for breakfast in onsite restaurant for vegetarians.
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Stayed 3 nights in Jul 2025

6/10 Okay

Catherine

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed here July 1-2, 2025. Room needs upgrades. TV is from 2010 and very slow and low quality. Shower had crazy amounts of buildup. Elevator was not working. Gym is absolutely terrible, only supplying with dumbbells and an elliptical. Basement area is very dark and old. Pool looks outdated and unclean. Can’t believe there’s no Air conditioning for a standard room worth $550 per night! Only provided a standing fan. Chilis was as expected. In conclusion, the hotel is old, dark, dirty, and outdated. The only good part was the free bus passes and the location. Not at all worth the price we paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as a family of 5! Loved the hot pool and easy access to downtown and transportation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Megan, Sacramento

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property overlooking the mountains. Everything was clean & comfortable. Really nice having a restaurant on-site. Quick walk to main section of town. Amazing hot tub grotto area!
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hot tub
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, good location, spacious suite. Perfect for our family of 5..
Stayed 2 nights in Jul 2025

6/10 Okay

Brooke

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025