The Fox Hotel and Suites

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Interior
Breakfast, lunch, dinner served; American cuisine
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

8.4 out of 10
Very good
(128 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(78 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 750 sq ft
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed
  • Free WiFi

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 470 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 470 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(85 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(71 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Banff

The Fox Hotel and Suites places you in Uptown District, within a leisurely stroll of popular sights such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 3.5-star hotel has 116 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 12 min walk - 0.7 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪A&W Canada - ‬8 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪Shoku Izakaya - ‬14 min walk

About this property

The Fox Hotel and Suites

The Fox Hotel and Suites offers a gym, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a hot tub, a business center, and a meeting room.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Fox Banff

Fox Hotel

Fox Hotel Banff

Hotel Fox

Fox Hotel And Suites

Fox Hotel Suites Banff

The Fox Hotel Suites

The Fox Hotel Suites

The Fox Hotel and Suites Hotel

The Fox Hotel and Suites Banff

The Fox Hotel and Suites Hotel Banff

Frequently asked questions

Is a free cancellation option available at The Fox Hotel and Suites?

The Fox Hotel and Suites provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Fox Hotel and Suites?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Fox Hotel and Suites on May 18, 2026 start from $304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Fox Hotel and Suites?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at The Fox Hotel and Suites?

Yes, covered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does The Fox Hotel and Suites feature a casino?

No, The Fox Hotel and Suites doesn't have a casino.

Will I find an indoor pool at The Fox Hotel and Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at The Fox Hotel and Suites?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does The Fox Hotel and Suites have a hot tub?

No, but this hotel does have a sauna.

Does The Fox Hotel and Suites have a restaurant that serves breakfast?

Yes, The Fox Hotel and Suites serves a cooked-to-order breakfast for a surcharge each morning at Chili’s Grill & Bar.

Will The Fox Hotel and Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Fox Hotel and Suites for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does The Fox Hotel and Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Fox Hotel and Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and courtyard views.

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1731 out of 3047 reviews
Rating 8 - Good. 742 out of 3047 reviews
Rating 6 - Okay. 366 out of 3047 reviews
Rating 4 - Poor. 123 out of 3047 reviews
Rating 2 - Terrible. 85 out of 3047 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pool was awesome!!! Food fantastic. Clean hotel and suoer helpful front staff.
Stayed 2 nights in Mar 2026

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cave hot tub was nice. Clean but hotel is old and musty smell. The gym was small and old. I like the two levels for the room up and downstairs and the room was on the street was nice access and easy.
Stayed 1 night in Jan 2026

6/10 Okay

Maddisson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough. We book here strictly for the heated pool because we love the cave look and love how it’s open to the cool air above. The rooms are very small, not much room to turn around. The parkade is very tight, even with a smaller suv, however there is street parking when you can find it. We were also disappointed to find no mini fridge in the room, I didn’t even see there wasn’t one in the room listing. Every hotel I’ve stayed at has one and we brought snacks for ther baby and toddler and had nowhere to keep them cool. Lost a star for this trip because one of the beds was off of the frame and the metal frame was sticking out far enough that we kept catching our ankles on it. It was on the inside where the side table was so it wasn’t as if we could just use the other side of the bed to get in and out etc. We left note with the maid staff hoping they could maybe help when remaking the beds, but we also brought it to the attention of the front desk staff. They radioed someone but when we went back to our room at the end of the day, nothing had been done but the bed had been made.
Stayed 2 nights in Feb 2026

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and unique hot tub area!
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel William John, Markham

Stayed 5 nights in Feb 2026

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff made our visit enjoyable. We booked a king 1-bedroom suite and the layout was perfect for our 5-night stay. Hot tub was perfect. This hotel is the third one in the ski bus stop, so we never ran into a problem making it in the bus and didn’t have a long wait for other stops on the return. Hotel is a bit dated, but it was very clean and beds were comfy.
Stayed 5 nights in Feb 2026

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk were awful. Just one in particular who I believe is the supervisor according to his name tag. We called to see if we could get an early check in and had the nicest person on the phone who said we could but then when we arrived this guy was so rude and seems very annoyed we asked for one. Once in our room we called down to ask if there were towels down by the pool and he was very annoyed with our question, horrible horrible customer service and we won’t stay again.
Stayed 1 night in Feb 2026

8/10 Good

Maria Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff...only problem was our room was located in a noisy area. Am not sure what is on the other side of room 207 connecting door but whatever it is sure kept hearing door banging and people talking. Other than that it was not bad. The hot pool is neat as it is uniquely designed to imitate a hot spring.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean - neighbours not so much!
Stayed 3 nights in Jan 2026

10/10 Excellent

Yong jae

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great! No concerns
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The suite is spotlessly clean. I really enjoyed the grotto spa and the overall attentive attitude of the staff from the front desk, wait staff at Chili’s and everyone we’ve interacted with.
Stayed 7 nights in Feb 2026

8/10 Good

Leah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our room except for the beds. They sounded like plastic every time someone moved.
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Rodalyn

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kids have a good time in the hot pool. Good amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Juliana

Stayed 1 night in Feb 2026

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Quaint atmosphere with fireplaces burning real wood in the outdoor area, the lobby and the restaurant!! Great hotel service. Very helpful staff. The spa was amazing!!! Great food at the restaurant for breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Leeza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and it was a fun visit!
Stayed 2 nights in Feb 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Wonderful Place to Stay. Very Clean and i enjoyed the Hot Tub the most. will stay there again on our nxt ski trip
Stayed 1 night in Feb 2026

10/10 Excellent

Warren

Stayed 2 nights in Feb 2026

2/10 Terrible

Anthony

Ok if you like to hear your neighbourhood stomping around above you and listening to them go for a pee a shower flushing, the toilet. And talking. yeah amazing night stay not! Never again.
Stayed 1 night in Feb 2026

10/10 Excellent

Hayley

Stayed 1 night in Jan 2026

10/10 Excellent

Deisy, fresno

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jan 2026

10/10 Excellent

Ivy Joy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were friendly and welcoming, and the hotel’s amenities and location were excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

Zachary

Stayed 1 night in Feb 2026