Our only complaints are with "breakfast voucher" system and the parking. Any other continental breakfast we have experienced before is just a free walk up and eat type breakfast bar but here, I guess because it is served through Chili's it requires breakfast vouchers. We only received 4 breakfast vouchers for my husband and I each (8 total) but we were there for 8 mornings so we had to pick and choose which days we went to eat. The front desk may have accommodated if asked but we chose other routes for breakfast instead. There is a parking garage for guests but it is extremely difficulty to park a large vehicle. We had a Toyota Highlander and it took at least 10 minutes to park due to the small spaces when the garage was full. There is also only one level so on busier days, it is very hard to find a spot past 6 PM.
Highly recommend loft suite! Would stay here if we return. Continental breakfast is good and goes until 11am! Amenities were great. We booked a tour just hours prior and was quite pleased.
I loved the facility, food, design and location. The "swimming den" was quite unique. The room was modern and fresh enough, though I missed a small micro fridge and AC.
It was close to downtown. The room we stayed in was hot but the fan did help.
Clean and tidy. Great staff. Small rooms. I would stay here again.
My husband and I can’t say enough good things about this hotel! The room was really nice and clean, parking is covered, the hot tub grotto is awesome, the breakfast is classic continental, that is well stocked with good service. Being able to use the bus for free was really convenient and there is a stop right outside. The company who owns it also owns other hotels/restaurants in town, so the wireless internet ended up working when we were at a couple other spots. Well worth the cost, we will definitely stay again on our next trip to Banff!
We always stay at the Fox when we ski in Banff. We love its location, since we can conveniently walk to town or hop on the bus to the ski areas. The “Cave” hot pool is perfect for after a day of skiing.
A delightful atmosphere, with extremely cozy rooms.
Nice property close to everything. Would stay there again.
Everything was great except for the random blood I found on the bed … that was disgusting
They only offered booked times in the hot tub. I called 5 days early to book and was told I could only book the hot tub upon check in. When I checked in 30 minutes early, I was told the hot tub was fully booked. So Now I used all my points on a room where they advertise the amazing hot tub and cannot use it and can't cancel. Never again.
Easy Check in, friendly staff, clean rooms. Great room. No complaints.
Room size was perfect and sound proofing. The free upgrade was amazing
Cigarette smoke came in thru the venting system that is attached to all other rooms (so we were told). Once we figured out where it was coming from, maintenance was quick to duct tape it up, but by then we were sick which affected the rest of our trip. The bed was so creaky that we woke every time we moved. The loud heating unit fan kept starting & stopping which woke us up. The guide on the TV's were not working, nor were we able to order movies. We were told they are in the process of changing up the TV's. The freezer did not work, despite turning it up. We also got some kind of chemical burn from the hot tub & did not use it again. Smoking was also happening in the underground parking lot. No one asked us how our stay was, otherwise I would have mentioned something then. Let's just say, we were happy to go home!
Es un buen hotel. Tuvimos un inconveniente con la perdida de un equipo en nuestro transporte y no nos ayudaron a pesar que nos ofrecieron ayudar. Creo que podrian mejorar. La gente del restaurante super servicial. Las habitaciones estan bien.
Banff Lake Louise Tourism Bureau is a short stroll from The Fox Hotel and Suites, and other popular attractions like Banff National Park Information Centre are within a couple of miles (3 km). This 3.5-star hotel has 116 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
The Fox Hotel and Suites's 116 rooms provide coffee makers, free local calls, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Rooms also include ironing boards.
Guests staying at The Fox Hotel and Suites enjoy an indoor pool, a gym, and a spa tub. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and a meeting room.
Our only complaints are with "breakfast voucher" system and the parking. Any other continental breakfast we have experienced before is just a free walk up and eat type breakfast bar but here, I guess because it is served through Chili's it requires breakfast vouchers. We only received 4 breakfast vouchers for my husband and I each (8 total) but we were there for 8 mornings so we had to pick and choose which days we went to eat. The front desk may have accommodated if asked but we chose other routes for breakfast instead. There is a parking garage for guests but it is extremely difficulty to park a large vehicle. We had a Toyota Highlander and it took at least 10 minutes to park due to the small spaces when the garage was full. There is also only one level so on busier days, it is very hard to find a spot past 6 PM.
Highly recommend loft suite! Would stay here if we return. Continental breakfast is good and goes until 11am! Amenities were great. We booked a tour just hours prior and was quite pleased.
I loved the facility, food, design and location. The "swimming den" was quite unique. The room was modern and fresh enough, though I missed a small micro fridge and AC.
It was close to downtown. The room we stayed in was hot but the fan did help.
Clean and tidy. Great staff. Small rooms. I would stay here again.
My husband and I can’t say enough good things about this hotel! The room was really nice and clean, parking is covered, the hot tub grotto is awesome, the breakfast is classic continental, that is well stocked with good service. Being able to use the bus for free was really convenient and there is a stop right outside. The company who owns it also owns other hotels/restaurants in town, so the wireless internet ended up working when we were at a couple other spots. Well worth the cost, we will definitely stay again on our next trip to Banff!
We always stay at the Fox when we ski in Banff. We love its location, since we can conveniently walk to town or hop on the bus to the ski areas. The “Cave” hot pool is perfect for after a day of skiing.
