Our only complaints are with "breakfast voucher" system and the parking. Any other continental breakfast we have experienced before is just a free walk up and eat type breakfast bar but here, I guess because it is served through Chili's it requires breakfast vouchers. We only received 4 breakfast vouchers for my husband and I each (8 total) but we were there for 8 mornings so we had to pick and choose which days we went to eat. The front desk may have accommodated if asked but we chose other routes for breakfast instead. There is a parking garage for guests but it is extremely difficulty to park a large vehicle. We had a Toyota Highlander and it took at least 10 minutes to park due to the small spaces when the garage was full. There is also only one level so on busier days, it is very hard to find a spot past 6 PM.
Highly recommend loft suite! Would stay here if we return. Continental breakfast is good and goes until 11am! Amenities were great. We booked a tour just hours prior and was quite pleased.
I loved the facility, food, design and location. The "swimming den" was quite unique. The room was modern and fresh enough, though I missed a small micro fridge and AC.
It was close to downtown. The room we stayed in was hot but the fan did help.
Clean and tidy. Great staff. Small rooms. I would stay here again.
My husband and I can’t say enough good things about this hotel! The room was really nice and clean, parking is covered, the hot tub grotto is awesome, the breakfast is classic continental, that is well stocked with good service. Being able to use the bus for free was really convenient and there is a stop right outside. The company who owns it also owns other hotels/restaurants in town, so the wireless internet ended up working when we were at a couple other spots. Well worth the cost, we will definitely stay again on our next trip to Banff!
We always stay at the Fox when we ski in Banff. We love its location, since we can conveniently walk to town or hop on the bus to the ski areas. The “Cave” hot pool is perfect for after a day of skiing.
A delightful atmosphere, with extremely cozy rooms.
Nice property close to everything. Would stay there again.
It was very affordable, with nice amenities, and it is an easy 10 minute walk to downtown Banff.
We enjoyed our stay at the Fox Hotel. The staff was very helpful and professional. The facility was great, and the rooms were clean and they provided everything we needed. My only complaint was that the pillows were lumpy.
Was upgraded from 2 bed to king suite staff was awesome.
I booked here for two nights and was attracted by the hotel’s foreground and hot tub, but the room was not such good because the heater near my sofa bed was too noisy and I could not sleep well, the furnitures looked old. In addition, there is no portable shower, so it was inconvenient for ladies. The water pressure of the shower was SUPER low. I don't know why it was installed in an ultra-high position. The water pressure was so low that I could barely clean my hair every day. The staff was not as polite as I expected, I asked the VIP coupon provided by the orbitz but the staff said they could not check until I showed them my email confirmation but they still need to check again multiple times ! I booked for two nights but they only gave me one coupon without any reason. They even did not say any thanks or goodbye after I checked-out.
Had a nice 4 night stay at Fox Hotel and Suites. Room was clean, spacious. The walls are a bit thin. Not noisy outside, but if your neighbor is noisy, you'll hear. TV was good, and beds were comfortable. Shower was hot. What's really nice for skiers is if you rent from Ski Big 3 the skies can be delivered to the lobby. you can also drop them off for return in the lobby. Continental breakfast is actually very good. Waffles, hardboiled eggs, fruit, muffins, bread, toast. About everything except hot eggs and bacon. Staff was also friendly.
Easy Check in, friendly staff, clean rooms. Great room. No complaints.
Room size was perfect and sound proofing. The free upgrade was amazing
Cigarette smoke came in thru the venting system that is attached to all other rooms (so we were told). Once we figured out where it was coming from, maintenance was quick to duct tape it up, but by then we were sick which affected the rest of our trip. The bed was so creaky that we woke every time we moved. The loud heating unit fan kept starting & stopping which woke us up. The guide on the TV's were not working, nor were we able to order movies. We were told they are in the process of changing up the TV's. The freezer did not work, despite turning it up. We also got some kind of chemical burn from the hot tub & did not use it again. Smoking was also happening in the underground parking lot. No one asked us how our stay was, otherwise I would have mentioned something then. Let's just say, we were happy to go home!
Es un buen hotel. Tuvimos un inconveniente con la perdida de un equipo en nuestro transporte y no nos ayudaron a pesar que nos ofrecieron ayudar. Creo que podrian mejorar. La gente del restaurante super servicial. Las habitaciones estan bien.
The Fox Hotel and Suites places you within a 10-minute stroll of popular attractions such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 3.5-star hotel has 116 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
The Fox Hotel and Suites's 116 rooms provide coffee makers, free local calls, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Rooms also include ironing boards.
Guests staying at The Fox Hotel and Suites enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Our only complaints are with "breakfast voucher" system and the parking. Any other continental breakfast we have experienced before is just a free walk up and eat type breakfast bar but here, I guess because it is served through Chili's it requires breakfast vouchers. We only received 4 breakfast vouchers for my husband and I each (8 total) but we were there for 8 mornings so we had to pick and choose which days we went to eat. The front desk may have accommodated if asked but we chose other routes for breakfast instead. There is a parking garage for guests but it is extremely difficulty to park a large vehicle. We had a Toyota Highlander and it took at least 10 minutes to park due to the small spaces when the garage was full. There is also only one level so on busier days, it is very hard to find a spot past 6 PM.
Highly recommend loft suite! Would stay here if we return. Continental breakfast is good and goes until 11am! Amenities were great. We booked a tour just hours prior and was quite pleased.
I loved the facility, food, design and location. The "swimming den" was quite unique. The room was modern and fresh enough, though I missed a small micro fridge and AC.
It was close to downtown. The room we stayed in was hot but the fan did help.
Clean and tidy. Great staff. Small rooms. I would stay here again.
My husband and I can’t say enough good things about this hotel! The room was really nice and clean, parking is covered, the hot tub grotto is awesome, the breakfast is classic continental, that is well stocked with good service. Being able to use the bus for free was really convenient and there is a stop right outside. The company who owns it also owns other hotels/restaurants in town, so the wireless internet ended up working when we were at a couple other spots. Well worth the cost, we will definitely stay again on our next trip to Banff!
We always stay at the Fox when we ski in Banff. We love its location, since we can conveniently walk to town or hop on the bus to the ski areas. The “Cave” hot pool is perfect for after a day of skiing.
A delightful atmosphere, with extremely cozy rooms.
