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Douglas Fir Resort and Chalets

3.0 star property
Family fun on the slopes, near Tunnel Mountain

Choose dates to view prices

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Loft in Lodge | In-room dining
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Parking included

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff National Park Information Centre
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Loft, 1 Bedroom on the upper level of fourplex unit

  • 721 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Banff

Located in Tunnel Mountain District within a mile (2 km) of Banff Centre for Arts and Creativity, Douglas Fir Resort and Chalets is within 2 miles (3 km) of other popular sights such as Banff Lake Louise Tourism Bureau. This 130-room, 3-star condo building has conveniences like a free water park, a 24-hour gym, and free in-room WiFi.
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What's nearby

  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff Centre for Arts and Creativity - 3 min drive - 0.9 miles
  • Banff National Park Information Centre - 3 min drive - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Guests of Douglas Fir Resort and Chalets enjoy a free water park, a children's pool, and a 24-hour gym. There's free parking and a free ski shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this ski condo building include 2 hot tubs, free WiFi in public areas, and express check-out.
Each condo is heated and features a kitchen and a balcony or patio. There's space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels and a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a fireplace, free local calls, and a portable fan.
2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 2,632 reviews
$101 nightly
The price is $110
Nov 20 - Nov 21
Total with taxes and fees
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

Are free cancellation options available at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on Dec 19, 2025 start from $145.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Douglas Fir Resort and Chalets?

This condo is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at this condo?

Yes, self parking is offered for free at the condo. Accessible parking is also available for guests.

Does Douglas Fir Resort and Chalets include a casino on the premises?

No, Douglas Fir Resort and Chalets doesn't have a casino.

Is there an indoor pool at Douglas Fir Resort and Chalets?

No, this condo doesn't have an indoor pool; however, there are 2 hot tubs.

Is Douglas Fir Resort and Chalets good for couples?

Amenities that appeal to couples at this condo include a fireplace, a soaking tub, and a kitchen.

Are there hot tubs at Douglas Fir Resort and Chalets?

Yes, this condo has 2 spa tubs.

Does Douglas Fir Resort and Chalets feature a restaurant that includes a breakfast menu?

No, Douglas Fir Resort and Chalets doesn't have a restaurant that serves breakfast.

Will Douglas Fir Resort and Chalets allow pets to stay free of charge?

No, pets aren't allowed at Douglas Fir Resort and Chalets though service animals are welcome.

Does this condo have connecting rooms?

No, there aren't connecting rooms at this condo.

Are there rooms with balconies that I can book at Douglas Fir Resort and Chalets?

Yes, every condo unit at Douglas Fir Resort and Chalets comes with a balcony.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1439 out of 3875 reviews
Rating 8 - Good. 1446 out of 3875 reviews
Rating 6 - Okay. 600 out of 3875 reviews
Rating 4 - Poor. 271 out of 3875 reviews
Rating 2 - Terrible. 119 out of 3875 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audra Eugenia

Traveled with partner
Liked: Cleanliness, amenities
The room was dated but we only used the room to sleep so we didn't mind. Suite was equipped with what we needed and check in/check out and parking was a smooth process overall. Hotel is a 5 min drive from downtown Banff close to restaurants and grocery stores.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sueko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old buildings, but they kept the room very clean. Liked the mountain views from the room. Peaceful. Easy access to downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lu, Nashville

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Niken

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Property is old and dated.
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Traveled with family and small children
Liked: Cleanliness
Really quiet and beautiful surroundings. Nice to get a break from the busy downtown area.
Stayed 3 nights in Aug 2025

6/10 Okay

Hal

Disliked: Cleanliness, property conditions & facilities
The property is very old and dated, rooms are clean but carpets are clearly worn and dirty. Entire property is in need of upgrading, at the very least, new flooring and wall paint.
Stayed 1 night in Aug 2025

2/10 Terrible

Garry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only queen size bed with large, uncomfortable divot in the middle. Hallway carpet looked ancient and not evidently steam cleaned any time recently. Banff is expensive in general but this place is way overpriced! Kitchen cupboards were old and some didn’t close properly. Coffee table was chipped and looked like top had been glued on off-centre. Drapes couldn’t be overlapped to keep patio light out. Cleaning staff seem to have done pretty good job with the suite itself. Water park looked nice and apparently where owners put bulk of investment. Counter staff and check-in experience were fine. Would not return here or recommend to friends.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old. Could use some love and care. Dirty vents and tape holding things together. Door handle in bathroom broken. Slide area cool For kids but again old and visibly dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Ric Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Location and water park are awesome
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The little kitchens that are available in the suites are nice to have
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Nice to be away from downtown Banff
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, amenities
Great hotel for families with kids. Old hotel but clean and friendly staff. Easy bus into town right out front.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abegail

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the price, great facilities even though sauna is not working when we visit, waterpark with 2 slides and 2 hot tub (indoor and outdoor) is still a plus! We also booked the loft with kitchenette which is very good for longer stay because we can cook our food. Service is also amazing, whenever we get back to our room from a long day tour, we get into a clean bed sheets, towels and empty trash cans. Property is outdated but overall is still amazing!
Stayed 3 nights in Aug 2025

4/10 Poor

Tanya, Morristown

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For 15 years, we used to stay at the Douglas Fir with our 3 kids every summer. It is a great place for families because of the loft beds and little kitchen. We haven’t been back for 5 years and it really has gone downhill mainly because there has been almost no maintenance or upgrades. The loft apartment had damaged furniture, filthy kitchen seating with ripped cushions. The waterside and outdoor hottub are excellent for kids but the condition of the change rooms was gross. Douglas Fir has got a lot of good features, just be prepared for a very shabby yet expensive experience
Stayed 1 night in Aug 2025

10/10 Excellent

Maia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
good internet, roomy, hot tub and water slides are great
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Traveled with family

Showing its age...

The hotel is definitely showing its age. It's overdue for some renovations. The room was clean, but everything was worn out. The electrical outlets were so worn out wouldn't hold anything with any weight (like a phone charger), all the faucets were falling apart, and there was inexplicably a oval seat on a round toilet... Despite that, the kids liked the waterslide, and the outdoor hot tub was really nice after a day of hiking, and the staff was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Nice property. Easy, thorough, informative, and friendly check in. A little dated, and we were disappointed that the hot tub closed at 9:00 pm.
Stayed 1 night in Aug 2025

8/10 Good

Glenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be a good location to stay for a few days. We found it a little hard to figure out the parking and getting to our room. The room was large. AC worked well, and the fridge is full-size. Use the bus if you can to get downtown as parking is very limited.
Stayed 1 night in Aug 2025

2/10 Terrible

Suraj

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Many amenities that were not available for the price paid. Paid premium during peak season but wasn’t reflected what was advertised. Love Banff though
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious but a little dated. Full kitchen and 1.5 bath was nice after being cramped other places. Assigned parking spot, so no issues looking for spot. Staff super friendly.
Stayed 1 night in Aug 2025

8/10 Good

Irina

Traveled with group
Liked: Cleanliness, amenities
We had a nice stay in our room. It had enough space for four people, and the kitchen was fully equipped with everything we needed. Our balcony faced the forest, and the room was quiet. The room decor is a bit dated.
View from our balcony
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Brigette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

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