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Banff Ptarmigan Inn

3.0 star property
Mountain hotel with 2 hot tubs, near Fairmont Banff Springs Bowling Centre

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Restaurant
Bicycling
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(96 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(74 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(38 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(89 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(95 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Mountain view

Junior Room, 2 Queen Beds, Balcony

  • 277 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is next to Banff National Park Information Centre and Canadian Ski Museum West. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk

About this property

Banff Ptarmigan Inn

Mountain hotel with 2 hot tubs, near Fairmont Banff Springs Bowling Centre
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
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  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 3,045 reviews
$118 nightly
The price is $129
Jan 28 - Jan 29
Total with taxes and fees
Banff Caribou Lodge and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Jan 28, 2026 start from $116.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Banff Ptarmigan Inn good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Ptarmigan Inn?

Yes, this hotel has 2 spa tubs.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Ptarmigan Inn?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony and may feature mountain views.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1129 out of 1963 reviews
Rating 8 - Good. 533 out of 1963 reviews
Rating 6 - Okay. 196 out of 1963 reviews
Rating 4 - Poor. 60 out of 1963 reviews
Rating 2 - Terrible. 45 out of 1963 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to downtown. Nice bar. Extremely accommodating staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Danyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Banff town. Everything is so convenient, including shopping, dining, transportation, and parking. The hotel even provides a local bus ticket. That is very valuable to visit around the town.
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Alexandra

Stayed 1 night in Oct 2025

6/10 Okay

Ross

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Poor cleanliness in bathroom and towel service
Stayed 2 nights in Oct 2025

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Desk staff were wonderful. Room lighting is a little too dim.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhoneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location in downtown Banff. Close to great restaurants, cafes and shopping. Room was clean and equipped with Keurig with pods, refrigerator, and safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
The place is lovely and front desk service is excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Gilles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Great restaurants nearby, right downtown Banff.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Traveled with family
The fact that parking was part of the daily rate but had to park our car 4 blacks away as the underground parking and exterior lot were full upon arrival.
Stayed 1 night in Oct 2025

10/10 Excellent

Alap

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Good for family
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Not enough guest parking but the hotel was good
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Staff was great, room was comfortable, blackout blind worked, and the location is excellent Cons: The hotel is extremely dated, the spa/fitness area needs an update, steam room smelled poorly, parking area doesn't accommodate all guests and street parking is pay only, the A/C fan is either on full-time or off full-time. Overall, the stay was fine. No one in our family slept well, but I can't say for sure that's due to the hotel..
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, cozy rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tamara Rosa

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to stay in terms of convenience to shops and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Jo

Stayed 1 night in Oct 2025

8/10 Good

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and helpful staff, easy check in and out, and the parking is great!
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

8/10 Good

spencer

Stayed 2 nights in Oct 2025

4/10 Poor

Kristi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a standard king, but apparently that means absolutely zero view, this room faces an atrium of old dilapidated furniture and a storage space for banquet chairs. We did go back to the desk and asked for a different room, thankfully moved but to a room with super limited view and the shower curtain had holes, bathroom vent was caked in dust and fluff, kettle was crusted with calcium build up and not useable. The location is good, as it is very close to the main avenue. Restaurant on site is not open for all hours and saw no clear signage of the hours. Tried to do brunch on Saturday at 11:30 and it was not open. Hot tubs have low powered jets, sauna and steam were ok, but run down. All in all a very average property with high rates. But close to town, which was the nicest part about it.
Atrium View
Upgraded Room View
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ireneusz, Merrillville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff
Stayed 2 nights in Oct 2025

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