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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Restaurant
Reception hall
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(104 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(82 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room 2 Queens

Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(41 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(97 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(104 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is adjacent to Banff National Park Information Centre and within a 5-minute walk of other popular sights like Banff Lake Louise Tourism Bureau. This 134-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬5 min walk

About this property

Banff Ptarmigan Inn

Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Elk + Avenue Hotel
Downtown District
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,955 reviews
$299 nightly
The price is $332
May 30 - May 31
Total with taxes and fees
Elk + Avenue Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on May 31, 2026 start from $367, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Canada House Gallery. You'll also find Banff Gondola and Tunnel Mountain within a short drive.

Is parking available on site at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What amenities will couples enjoy at Banff Ptarmigan Inn?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Banff Ptarmigan Inn?

No, but guests can enjoy a steam room at this hotel.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Ptarmigan Inn?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony and may feature mountain views.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1240 out of 2108 reviews
Rating 8 - Good. 567 out of 2108 reviews
Rating 6 - Okay. 199 out of 2108 reviews
Rating 4 - Poor. 61 out of 2108 reviews
Rating 2 - Terrible. 41 out of 2108 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was pretty kind. The room was nice and clean. Wasn’t our first time at this hotel, We always get a great experience. Kudos to the staff
Stayed 1 night in Feb 2026

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I’d really give it 3.5* The location is the biggest asset. Close to the village strip with shopping restaurants etc 1 block away. It’s tired but ok. The biggest downfall is that the advertised laundry does NOT exist. You have to go next door to the moose hotel in their parkade area and do it there. Some hotel staff were lovely but there were some that were not. Bar staff weren’t friendly but flustered. All housekeeping staff were great and did a good job. Underground parking a bonus
Stayed 5 nights in Feb 2026

10/10 Excellent

Kevin

Stayed 1 night in Feb 2026

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, perfect location and great spot.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

8/10 Good

David

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
very friendly staff, clean and comfortable rooms. very kind to supply treats,bed,etc for our dog.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Room was clean and bed was so comfortable
Stayed 3 nights in Feb 2026

10/10 Excellent

Jantsen

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, easy check in and check out. Liked the underground heated parking and being closer than usual to town center.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great location and vakue
Stayed 4 nights in Jan 2026

8/10 Good

K. Lance

Stayed 1 night in Feb 2026

10/10 Excellent

Donna, Devon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel. Great Happy Hour. Close to downtown.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 3 nights in Feb 2026

10/10 Excellent

Nathan

Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

8/10 Good

KELLY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
was was clean and comfortable.
Stayed 1 night in Feb 2026

6/10 Okay

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room but the heat was not regulated, fitness center was in the same area as the hot tub and humidity was uncomfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jheonnel, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Good service,clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The beds were very comfortable, it was quiet, clean and breakfast in the Meatball restaurant was excellent. Underground parking was a real plus during heavy snow. Also loved the local Rocky Mountain soap in our room which smelled divine.
Stayed 1 night in Feb 2026

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2026

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great stay
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice but room was quite loud, could hear lobby traffic with our “balcony” and hallway traffic (large gap under door).
Stayed 1 night in Feb 2026

10/10 Excellent

Makenzie

Stayed 1 night in Feb 2026

8/10 Good

Brian

Stayed 3 nights in Feb 2026

10/10 Excellent

Brennan

Stayed 1 night in Feb 2026

10/10 Excellent

Terrill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with local amenities. The Rocky Mountain soap company products were devine.
Stayed 1 night in Feb 2026

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