See all properties

Rimrock Resort Hotel Banff by Accor

4.0 star property
Eco-certified resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
Premium bedding, pillowtop beds, minibar, in-room safe
Ice skating
2 bars/lounges
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

You may also like

Ad
Lobby

Charltons Banff

Uptown District
  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping
8.2 out of 10, Very Good, 1,002 reviews
The price is $137
includes taxes & fees
$125 per night
May 4 - May 5
Charltons Banff

About the neighborhood

Banff

Located in Sulphur Mountain District, Rimrock Resort Hotel Banff by Accor is adjacent to Upper Hot Springs and within a 5-minute walk of other popular sights like Banff Gondola. This 333-room resort welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk - 0.2 miles
  • Banff Gondola - 4 min walk - 0.3 miles
  • Banff National Park Information Centre - 6 min drive - 2.7 miles
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.7 miles
  • Banff Centre for Arts and Creativity - 9 min drive - 3.2 miles

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and a full-service spa
Guests of Rimrock Resort Hotel Banff by Accor enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 33.60 per night (CAD 47.25 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs resort include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Similar properties

Indoor pool

Moose Hotel And Suites

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 2,070 reviews
The price is $305
includes taxes & fees
$280 per night
May 4 - May 5
Moose Hotel And Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 66.71 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

Is a free cancellation option available at Rimrock Resort Hotel Banff by Accor?

Rimrock Resort Hotel Banff by Accor offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rimrock Resort Hotel Banff by Accor?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff by Accor on May 2, 2025 start from $346.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Rimrock Resort Hotel Banff by Accor?

This resort is situated in Sulphur Mountain District, just steps from Upper Hot Springs and Banff Gondola. You'll also find Sulphur Mountain and Bow Falls within a short drive.

Is there parking available at Rimrock Resort Hotel Banff by Accor?

Yes, secured valet parking is offered for CAD 47.25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Rimrock Resort Hotel Banff by Accor?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does Rimrock Resort Hotel Banff by Accor include a casino at the property?

No, Rimrock Resort Hotel Banff by Accor doesn't have a casino.

Is there an indoor pool at Rimrock Resort Hotel Banff by Accor?

Yes, this resort has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Rimrock Resort Hotel Banff by Accor good for couples?

There are many amenities for couples at this resort, including an indoor pool and 2 bars plus some guestrooms feature fireplaces.

Are there hot tubs at Rimrock Resort Hotel Banff by Accor?

Yes, guests can enjoy a spa tub at this resort.

Does Rimrock Resort Hotel Banff by Accor have a restaurant with a breakfast menu?

Yes, Rimrock Resort Hotel Banff by Accor has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Rimrock Resort Hotel Banff by Accor allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Rimrock Resort Hotel Banff by Accor for a fee of CAD 66.71 per accommodation, per day. The property also provides food and water bowls.

Does Rimrock Resort Hotel Banff by Accor have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Rimrock Resort Hotel Banff by Accor?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy valley or mountain views.

Does Rimrock Resort Hotel Banff by Accor host weddings?

There are wedding services available at Rimrock Resort Hotel Banff by Accor if that's in your vacation plans.

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 866 out of 1177 reviews
Rating 8 - Good. 183 out of 1177 reviews
Rating 6 - Okay. 72 out of 1177 reviews
Rating 4 - Poor. 37 out of 1177 reviews
Rating 2 - Terrible. 19 out of 1177 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite comfortable for family. The area around it is beautiful and quiet. It is very close to up hot spring and Banff gondola , but it is a bit far away from the town. The restaurants inside the hotel are a little expensive and lack of choice. Anyway, I think it is a good spot to stay and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gunner, Marana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful property!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay and would go again anytime.
Stayed 11 nights in Nov 2024

10/10 Excellent

sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are very professional, helpful and friendly. Made the stay enjoyable. Nice facilities, good dining options and excellent cocktails.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed as we did 12 years ago.
Stayed 2 nights in Jan 2025

8/10 Good

Natosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service
We have been going there for 40 years. Have always loved the main area with outstanding fireplace and overall ambiance and view. This time the music was not background/calm but loud and hip hop/rap. Because of the loudness patrons obviously had to talk louder and it made conversation difficult. We have made the decision to go to a different hotel next time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Beautiful scenery - will definitely stay there again!
Stayed 4 nights in Jan 2025

10/10 Excellent

SCOTT

Stayed 3 nights in Dec 2024

10/10 Excellent

Francina

Liked: Cleanliness, staff & service, property conditions & facilities
It was good but way too expensive
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Had the best time.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiao Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s unique yet convenient
Stayed 3 nights in Jan 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this pl e was pretty good. For the money and cost of food, the room and food could have been a lot better in my opinion. I won’t tell people not to go there but we wouldn’t go again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and took great care of us, even shuttling us to dinner each night. We also enjoyed the close proximity to downtown Banff and surrounding areas.
Stayed 4 nights in Jan 2025

4/10 Poor

Valeria

Traveled with partner
Disliked: Staff & service, amenities
This hotel is really only for families. The staff and concierge ignore you if you are not a part of a family with children. When we checked in they gave us no information about the hotel. The next day I saw people checking in and the staff was going over where the pool was, restaurants, the services they provide. They offered them cookies, a map, etc. We were in banff to celebrate our engagement and NYE and emailed the concierge multiple times to try to set up something to celebrate our engagement and they never replied. The spa area was filled with dozens of children at all times of the day. They had adult hours from 10-11pm but there was still multiple children and no staff to tell them it was adult only. Great place for families horrible place for couples.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jared

Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 2 nights in Dec 2024

10/10 Excellent

Dua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, amazing amenities, great service
Stayed 3 nights in Jan 2025

8/10 Good

Darci

Traveled with family
Staff was very helpful. Accessibly could be improved.
Stayed 1 night in Dec 2024