The government forced the closure of the local ski resorts and virtually the entire town of Banff while I was there, leaving the staff uncertain about their own welfare. It never showed one iota in a loss of focus on service. They remained upbeat and dedicated to the guest’s satisfaction. That’s not just great training, but great hiring AND great training. The property is a great blend of traditional elegance and contemporary conveniences.
Beautiful property. Easy drive (or free bus) to Banff. Great staff!
The hotel is very nice, staff very friendly, the food is good and our room had a beautiful view.
Great view. Nice suite. Very friendly staff. Enjoyed the gym facility.
Views are spectacular, staff is lovely & happy to help, private heated garage - we could leave our ski gear in the car to be warm when we hit the slopes in the mornings.
The pool was closed but we were not notified untilthe day before we were acheduled to arrive...very disapointing as the pool is one of the min reasons we choose to stay at the rimrock.
The views were excellent. Nice bar. He ad a 1st class feel
Lcation is perfect.....stayed on the 9th floor and couldn't stop looking out the window. Nicest staff tending to your every need. Hotel is beautifully maintained and decorated. Had the choice to choose between Fairmont Banff Springs and Rimrock......i would choose Rimrock hands down. Eventhough the outside of the Fairmont is so majestic....the inside is creepy and dated. Thank you Rimrock for a perfect stay in a perfect room with a perfect view....
The property was in a very good location, away from the busy downtown. Great view of the mountains too.
Excellent view ! Love the property's location, excellent breakfast and hot tub !
The Rimrock is in a beautiful location up near the Banff Gondola and hot springs. The room was nice and even the mountain view was pretty. They do charge $22/day for self parking which is ridiculous and not a great thing to figure out at check-in. Eden was a great meal, although quite pricey even for fine dining. Breakfast buffet was also quite expensive although good food.
Beautiful location looking at the most Nice lobby with drinks and snacks Lovely spa and pool
it was wonderful. lovely people. amazing views. just wasn't crazy that my room was on such a low floor (but of course you pay more for the higher rooms). I wish they had a bit more outside areas-besides the spa-which you had to pay to enter.But this is knit-picking. It was right by the gondola and the hot springs-walking distance. And they give you public transportation passes. The concierge was fabulous. good food. Really lovely.
Spectacular views and removed from the main downtown area makes for a peaceful experience. Frequent complementary bus service to downtown is convenient. Food good to excellent though on the pricey side. Overall, our stay at this resort was terrific.
Room had a view of a cement wall. Drop ceiling, paint spatter wallpaper, old cheap feel. Not what was advertised or represented.
The Rimrock Resort Hotel places you next to Upper Hot Springs and within a 5-minute walk of other popular sights like Banff Gondola. This 4-star resort has 343 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:00 AM.
The Rimrock Resort Hotel's 343 rooms provide refrigerators, coffee makers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also available.
Guests of The Rimrock Resort Hotel enjoy a full-service spa, an indoor pool, and a health club. Parking is available for CAD 22.00 per night (CAD 36.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa resort include a spa tub, a sauna, and free WiFi in public areas.
The government forced the closure of the local ski resorts and virtually the entire town of Banff while I was there, leaving the staff uncertain about their own welfare. It never showed one iota in a loss of focus on service. They remained upbeat and dedicated to the guest’s satisfaction. That’s not just great training, but great hiring AND great training. The property is a great blend of traditional elegance and contemporary conveniences.
Beautiful property. Easy drive (or free bus) to Banff. Great staff!
The hotel is very nice, staff very friendly, the food is good and our room had a beautiful view.
Great view. Nice suite. Very friendly staff. Enjoyed the gym facility.
Views are spectacular, staff is lovely & happy to help, private heated garage - we could leave our ski gear in the car to be warm when we hit the slopes in the mornings.
The pool was closed but we were not notified untilthe day before we were acheduled to arrive...very disapointing as the pool is one of the min reasons we choose to stay at the rimrock.
The views were excellent. Nice bar. He ad a 1st class feel
