The government forced the closure of the local ski resorts and virtually the entire town of Banff while I was there, leaving the staff uncertain about their own welfare. It never showed one iota in a loss of focus on service. They remained upbeat and dedicated to the guest’s satisfaction. That’s not just great training, but great hiring AND great training. The property is a great blend of traditional elegance and contemporary conveniences.
Beautiful property. Easy drive (or free bus) to Banff. Great staff!
The hotel is very nice, staff very friendly, the food is good and our room had a beautiful view.
Great view. Nice suite. Very friendly staff. Enjoyed the gym facility.
Views are spectacular, staff is lovely & happy to help, private heated garage - we could leave our ski gear in the car to be warm when we hit the slopes in the mornings.
The pool was closed but we were not notified untilthe day before we were acheduled to arrive...very disapointing as the pool is one of the min reasons we choose to stay at the rimrock.
Fantastic stay at the Rimrock. Great staff, great food, great room and view.
The Rimrock Resort Hotel places you next to Upper Hot Springs and within a 5-minute walk of Sulphur Mountain. This 4-star resort has 343 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also standard.
Guests of The Rimrock Resort Hotel enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 25.00 per night (CAD 39.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include a sauna, free WiFi in public areas, and a spa tub.
The government forced the closure of the local ski resorts and virtually the entire town of Banff while I was there, leaving the staff uncertain about their own welfare. It never showed one iota in a loss of focus on service. They remained upbeat and dedicated to the guest’s satisfaction. That’s not just great training, but great hiring AND great training. The property is a great blend of traditional elegance and contemporary conveniences.
Beautiful property. Easy drive (or free bus) to Banff. Great staff!
The hotel is very nice, staff very friendly, the food is good and our room had a beautiful view.
Great view. Nice suite. Very friendly staff. Enjoyed the gym facility.
Views are spectacular, staff is lovely & happy to help, private heated garage - we could leave our ski gear in the car to be warm when we hit the slopes in the mornings.
The pool was closed but we were not notified untilthe day before we were acheduled to arrive...very disapointing as the pool is one of the min reasons we choose to stay at the rimrock.
Fantastic stay at the Rimrock. Great staff, great food, great room and view.
