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Rimrock Resort Hotel Banff by Accor

4.0 star property
Eco-certified resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
2 bars/lounges
Premium bedding, pillowtop beds, minibar, in-room safe
Indoor pool
Ice skating

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Parking available
  • Bar
  • Spa

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪6 min drive‬

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Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Banff

Located in Sulphur Mountain District, Rimrock Resort Hotel Banff by Accor is adjacent to Upper Hot Springs and within a 5-minute walk of other popular sights like Banff Gondola. This 333-room resort welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.
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What's nearby

  • Upper Hot Springs - 3 min walk - 0.2 miles
  • Banff Gondola - 4 min walk - 0.3 miles
  • Banff National Park Information Centre - 6 min drive - 2.7 miles
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.7 miles
  • Banff Centre for Arts and Creativity - 9 min drive - 3.2 miles

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and a full-service spa
Guests of Rimrock Resort Hotel Banff by Accor enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 32.00 per night (CAD 45 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs resort include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

Is a free cancellation option available at Rimrock Resort Hotel Banff by Accor?

Rimrock Resort Hotel Banff by Accor offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rimrock Resort Hotel Banff by Accor?

As of Mar 21, 2025, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff by Accor on Mar 27, 2025 start from $218.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Rimrock Resort Hotel Banff by Accor?

This resort is situated in Sulphur Mountain District, just steps from Upper Hot Springs and Banff Gondola. You'll also find Sulphur Mountain and Bow Falls within a short drive.

Will I be able to park at Rimrock Resort Hotel Banff by Accor?

Yes, secured valet parking is offered for CAD 45 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Rimrock Resort Hotel Banff by Accor?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps. The spa is not open daily but only on select days.

Does Rimrock Resort Hotel Banff by Accor include a casino at the property?

No, Rimrock Resort Hotel Banff by Accor doesn't have a casino.

Is there an indoor pool at Rimrock Resort Hotel Banff by Accor?

Yes, this resort has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Rimrock Resort Hotel Banff by Accor a good place to stay for couples?

There are many amenities for couples at this resort, including an indoor pool and 2 bars plus some guestrooms feature fireplaces.

Does Rimrock Resort Hotel Banff by Accor have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Rimrock Resort Hotel Banff by Accor have a restaurant with a breakfast menu?

Yes, Rimrock Resort Hotel Banff by Accor has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Rimrock Resort Hotel Banff by Accor allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Rimrock Resort Hotel Banff by Accor for a fee of CAD 60 per accommodation, per day. The property also provides food and water bowls.

Does Rimrock Resort Hotel Banff by Accor have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Can I book a room with a balcony at Rimrock Resort Hotel Banff by Accor?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy valley or mountain views.

Does Rimrock Resort Hotel Banff by Accor host weddings?

There are wedding services available at Rimrock Resort Hotel Banff by Accor if that's in your vacation plans.

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 870 out of 1187 reviews
Rating 8 - Good. 188 out of 1187 reviews
Rating 6 - Okay. 75 out of 1187 reviews
Rating 4 - Poor. 35 out of 1187 reviews
Rating 2 - Terrible. 19 out of 1187 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gunner, Marana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful property!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darcy

Stayed 1 night in Nov 2024

10/10 Excellent

Guylain

Stayed 1 night in Dec 2024

4/10 Poor

Juan Chang

Disliked: Staff & service
Poor customer service at front desk
Stayed 2 nights in Dec 2024

10/10 Excellent

Rose Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely, staff were amazing,decorated for christmas,very convenient
Stayed 4 nights in Dec 2024

6/10 Okay

Kari

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price at least the room we had needs serious updating. I was very disappointed in the room. The pool is big but everything is breaking down, saw black mold. Disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
It was real good
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great visit . Some new refreshed renovations noted.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas decorations made this gorgeous hotel look like a Norman Rockwell painting. Perfect! I hope Encore doesn't change the Classic look of a traditional (deep greens and reds) Christmas as has happened with so many of the Fairmont hotels. Friendly staff!
Stayed 2 nights in Dec 2024

8/10 Good

Evan

Stayed 3 nights in Nov 2024

8/10 Good

Frank

Stayed 3 nights in Nov 2024

10/10 Excellent

kulwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. It’s quiet and the staff are very friendly. The hotel could use some upgrades. But overall, a very nice hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, but shouldn't have to pay to park.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Jul 2024

10/10 Excellent

Antony

Traveled with family
Liked: Property conditions & facilities
Great place to sat but toilet kept clogging up . All else is great
Stayed 3 nights in Nov 2024

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Gorgeous views and cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location with added benefit of an excellent staff, made us feel welcome upon entry and that feeling remained throughout the stay. Wonderful stay surrounded by the beauty of Banff and the Mountains.
Stayed 1 night in Nov 2024

10/10 Excellent

Dev

Stayed 2 nights in Nov 2024

6/10 Okay

Ryan

Traveled with group
Liked: Amenities
I did like the views and location I didn't like some things about the room. No toilet paper when arrived, a light was flickering in bathroom, the coffee table leg was broken, patio door wouldn't lock.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!!!! Will be back
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 1 night in Nov 2024

8/10 Good

Ian Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024