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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
A room with a stone fireplace, leather chairs, a dining table, and a patterned carpet.
Indoor pool
A stone fireplace with a fire, a leather chair, a table with a mug, and a vase with decorative branches.
A multi-story building with a wooden facade, balconies with red flowers, and a sign reading "Charltons".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪14 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Loft Fireplace Suite

A bedroom with a wooden ceiling, a TV on a wooden dresser, a bed with white bedding, and a lamp on the nightstand.

Loft Fireplace Suite

8.2 out of 10
Very good
(68 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Two Queen Room With Mountain View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Kitchenette Suite - Sleeps Four

A bedroom with a bed, bedside table, lamp, and a chair. There is a kitchen visible through an open doorway.

Kitchenette Suite - Sleeps Four

8.2 out of 10
Very good
(34 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a lamp, a coffee maker, and a window with curtains.

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a TV, a chair, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with a white comforter and pillows, a wooden headboard, a small bedside table with a lamp, and a wall-mounted picture of a moose.

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a television, a dresser, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is a leisurely stroll from popular sights such as Banff National Park Information Centre and Banff Centre for Arts and Creativity. This 65-room, 3-star hotel has an indoor pool along with free in-room WiFi and a hot tub.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff Legacy Trail - 13 min walk - 0.8 miles
  • Banff National Park Information Centre - 14 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Central Park - 20 min walk - 1.1 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪A&W Canada - ‬7 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪Shoku Izakaya - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Charltons Banff offers an indoor pool, free WiFi in public areas, and a hot tub. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include free use of bicycles, a terrace, and a water dispenser.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Rundlestone Lodge
Uptown District
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,186 reviews
$421 nightly
The price is $468
Aug 27 - Aug 28
Total with taxes and fees
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 22.14 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District within a short 17-minute walk of Bow River and also 13 minutes on foot from Banff Legacy Trail. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

How much does it cost to stay at Charltons Banff?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Charltons Banff on Aug 30, 2026 start from $408, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges. An electric car charging station is also available for guests.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Charltons Banff?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as an indoor pool.

Does Charltons Banff have a hot tub?

No, there isn't a spa tub at this hotel.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Does Charltons Banff have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Charltons Banff?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city and mountain views.

Charltons Banff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1059 reviews
Rating 8 - Good. 311 out of 1059 reviews
Rating 6 - Okay. 140 out of 1059 reviews
Rating 4 - Poor. 67 out of 1059 reviews
Rating 2 - Terrible. 38 out of 1059 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

RONAN William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

sindujan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were friendly
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Edith Cabrales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great time great room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk to restaurants and shopping!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room, good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great nice time good experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view rooms, perfectly clean and staff was very nice and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very helpful. We really enjoyed pr stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was really great, Adrian and Gomes very kind guys and the room was very clean and comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy access to the ski shuttle bus and nice walk to all the amenities in Banff. easy parking and nice room.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Wen Tzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very helpful. The kitchen in our room was very convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Funky accommodation. Friendly helpful staff.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay !
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a week long stay we booked the 2 bedroom with kitchenette. Was great to have the option to cook and have a fridge available. Staff were excellent and responded to every request. Only negative was that there was no laundry facilities.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ada at the front desk was so kind to me, she made checking in/out a breeze and she went above and beyond to make my stay feel welcome. I have stayed at a few hotels in Banff, but this is the best from customer service and cleanliness!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, the room was super nice and spacious.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about this hotel
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel , very clean and staff were great! No breakfast and for the cost it should include at least a cold breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton Hotel was perfect! The staff are amazing and always ready to provide guests with information regarding the hotel, surrounding areas and advice on places to go and things to see. The hotel is spotless. They have a beautiful pool, hot tub and steam room which was great after a day of hiking and sightseeing. Juliann, the Manager of the Hotel (I hope I have her name right), thank you for the excellent service you provided me with regarding my room. It was the best!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Noman

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, hot tub, and steam room were
Stayed 1 night in Apr 2026