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Charltons Banff

3.0 star property
Hotel in Banff with an indoor pool and a hot tub

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Photo gallery for Charltons Banff

Exterior
Fireplace
Lobby
Deluxe Room, 1 King Bed, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(25 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

King Loft With Fireplace

  • Sleeps 3

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is adjacent to Victoria Glacier and a short stroll from Banff Lake Louise Tourism Bureau. This 65-room, 3-star hotel has an indoor pool along with free in-room WiFi and a hot tub.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff with an indoor pool and a hot tub
Charltons Banff offers an indoor pool, free WiFi in public areas, and a hot tub. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include free use of bicycles, a terrace, and barbecue grills.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,003 reviews
$102 nightly
The price is $111
Jan 20 - Jan 21
Total with taxes and fees
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges. Electric car charging is also available for guests.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Charltons Banff?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as an indoor pool.

Does Charltons Banff have a hot tub?

Yes, this hotel has a spa tub.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Does Charltons Banff have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Charltons Banff?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain or city views.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1025 reviews
Rating 8 - Good. 323 out of 1025 reviews
Rating 6 - Okay. 134 out of 1025 reviews
Rating 4 - Poor. 67 out of 1025 reviews
Rating 2 - Terrible. 36 out of 1025 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Numida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants. Easy parking friendly staff , pet friendly and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paying for outdoor parking seems a little chincy
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with family
Cleann room
Stayed 1 night in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Sep 2025

8/10 Good

barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While enjoyed our stay it was almost impossible to control the room temperature. The floor heating has no thermostat so it stayed way too hot for our liking. Also the ice maker for the 2nd and 3rd floors wasn’t working making it a pain if you wanted ice. As an American I love my ice. Lol. Overall a nice stay though. The staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great as was the view! Staff were helpful and friendly. Would recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Yu

Stayed 3 nights in Oct 2025

4/10 Poor

Bob

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely dated and crazy over priced. Pillows were cheap and hard and not comfortable
Stayed 2 nights in Oct 2025

8/10 Good

S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff when the room was too cold, facilities & rooms were clean. TVs were great and the hotel is within walking distance for everything. The bed was comfortable and the room was relatively spacious. The only issue we had was on the last night, house keeping had come in during the day and missed restocking the toilet paper (we were nearly out before they came) which would have come in handy later… as well as they didn’t bring more body soap which was a bummer as we ended up getting back to the hotel quite late. Easy mistake, but was just lightly inconvenient on the last night :) Just a note that for the parking, if your truck has even the smallest lift to it, it will not fit in the parking lot. The parking ceiling is very low and our regular F-150 (no lift) felt like a tight squeeze. The parking there is definitely more for SUV’s and cars. Over all would stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

JILL, Rockmart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Extremely efficient maid service. We received a free upgrade on arrival which made for a nice start to our vacation. Front desk staff was friendly and helpful. Very easy to recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We were
Stayed 1 night in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable internet
Stayed 3 nights in Sep 2025

10/10 Excellent

Fritzi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth checked in. Staff friendly and helpful. Spa and pool on renovation but given options to use sister company. Free hot/cold drink. Clean and spacious room but dated. Walking distance to town
Stayed 3 nights in Sep 2025

6/10 Okay

Abhimanyu

Liked: Cleanliness, staff & service
Disliked: Room comfort
Infrastructure from WiFi to mattress is quite poor. Especially for the money being charged.
Stayed 3 nights in Sep 2025

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
I didnt like everything since they cancelled by booking less than an hour before we reached banff. We are 3 hrs away from banff. So beware to
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Property conditions & facilities
The only good thing was the water pressure. Carpet had holes. Room A/C was noisy, could not be controlled. And it looks like a ski lodge straight out of the 70-80s. For the price, it’s not worth it. Spend a few bucks more and there are plenty of better options.
Stayed 6 nights in Sep 2025

8/10 Good

Christine, Bethpage

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I little run down but overall a nice place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Traveled with family
Clean rooms but hotel needs updated , lobby , no pool or hot tub
Stayed 3 nights in Sep 2025

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service
Good service from staff and clean. Nice bedding. Two bedroom suite was convenient and small kitchen worked well although seating for eating was limited. Decor was dated but functional.
Stayed 3 nights in Sep 2025

8/10 Good

Julie

Traveled with family
Close location to downtown and shops. Older hotel but has been nicely maintained. Comfortable bed and large bathroom only issue no safes and pillows lumpy and big. Liked having a refrigerator in room too
Stayed 1 night in Sep 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed with our 5yo son - room accommodated us with a large king bed upstairs & fold sofa down stairs. Staff were prompt at attending & placing bedding on the sofa. Town centre is a short walk. There is a large playground on the next block. Only downside was no clothes washing facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025