close to town, clean, large room. Pool area over chlorinated, breakfast was poor.
We just had an incredible week in Banff! There were eight of us (family members) staying at Charlton's Banff. Our experience was so good. Jeremy was working the front desk and he made us feel right at home. We made good use of the pool and hottub daily. The rooms were comfortable and clean. We will be back!
Nice comfortable room. Friendly environments. Awesome breakfast. Constant supply of coffee our family needs. We all enjoy the cozy hot tub after a day of excitement.
The hotel is about 15 minutes walk to town center. The staff is super nice and room is comfortable. Continatial Breakfast is a plus. We like everything except wifi.
Our first time at this hotel in Banff, we were very pleased with our accommodations despite some of the negative reviews. The location is close to downtown, an easy walk if you are young or accustomed to walking. If you are older or not keen on walking a lot you might want to drive to downtown. Be advised that parking is difficult in Banff so you might want to take advantage of the shuttle busses that run. The front desk at the hotel closes later in the evening as does the restaurant so all services after hours are directed to a sister hotel down the street, also a nice place but kind of a pain if you want to stay in your room. We will probably stay at Charltons on our next time in Banff.
Great location for enjoying Banff. Easy walking distance for food and shopping or just checking the town out. We did encounter a malfuntioning a/c heat unit at 12 am which resulted into a lot of noise from the unit's air flap. When I went to the night desk at a partner hotel 2 doors down the street the person on the desk immediatly relocated us to another room and let us retain access to our original room so we wouldn't to have to move all our stuff at this late hour. I was impressed it was the response I would've hoped for but wasn't expecting.
Charltons Banff places you within a 15-minute stroll of popular sights such as Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 3-star hotel has 65 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Free local cuisine breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.
The 65 rooms have an array of amenities, including coffee makers, phones, and ironing boards. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night.
Guests of Charltons Banff enjoy free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. Front-desk staff can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a fireplace in the lobby.
close to town, clean, large room. Pool area over chlorinated, breakfast was poor.
We just had an incredible week in Banff! There were eight of us (family members) staying at Charlton's Banff. Our experience was so good. Jeremy was working the front desk and he made us feel right at home. We made good use of the pool and hottub daily. The rooms were comfortable and clean. We will be back!
Thank you for the kind words and the review Cheri! I'm glad I was able to make your stay memorable. We look forward to seeing you back in Banff in the future!
Nice comfortable room. Friendly environments. Awesome breakfast. Constant supply of coffee our family needs. We all enjoy the cozy hot tub after a day of excitement.
The hotel is about 15 minutes walk to town center. The staff is super nice and room is comfortable. Continatial Breakfast is a plus. We like everything except wifi.
Our first time at this hotel in Banff, we were very pleased with our accommodations despite some of the negative reviews. The location is close to downtown, an easy walk if you are young or accustomed to walking. If you are older or not keen on walking a lot you might want to drive to downtown. Be advised that parking is difficult in Banff so you might want to take advantage of the shuttle busses that run. The front desk at the hotel closes later in the evening as does the restaurant so all services after hours are directed to a sister hotel down the street, also a nice place but kind of a pain if you want to stay in your room. We will probably stay at Charltons on our next time in Banff.
Great location for enjoying Banff. Easy walking distance for food and shopping or just checking the town out. We did encounter a malfuntioning a/c heat unit at 12 am which resulted into a lot of noise from the unit's air flap. When I went to the night desk at a partner hotel 2 doors down the street the person on the desk immediatly relocated us to another room and let us retain access to our original room so we wouldn't to have to move all our stuff at this late hour. I was impressed it was the response I would've hoped for but wasn't expecting.
Good morning, Thanks for choosing Charlton's Banff and we are glad that you enjoined your stay with us. Hope you had good time in Charlton's Banff and beautiful Banff national park. We wish to see you again! Warm regards, Guest services.
Thanks for staying with us. We appreciate your feedback!