Very happy with room. There were children running up and down the hallway with a remote control car. At midnight, I called the front desk and they finally stopped. That was my only complaint.
Es un buen lugar para quedarse si vas de visita o un pasadía familiar
Pros: -Clean room and facilities. -Rooms are spacious and nicely decorated -Polite and courteous staff. -Ample parking -Great location, close to everything Cons: -Flickering lights in the pool area. -No microwave in the rooms. -Verly limited choices on the breakfast buffet & menu. -Staff are not asking people who are wearing their mask the wrong to wear them properly.
Overall, it was ok. It smelled like clorox right when you enter the building, a bit strong for my liking but i guess it meant they just cleaned the lobby. Our room was clean, however, one of the buttons on the iron was broken, ironing board wasn't provided, & the handle on the fridge cabinet was broken as well. I called front desk right away to inform them. There's no microwave in the room. You have to go in the lobby to heat up your food. The kids enjoyed the pool.
Everything was great! Would stay here again. In an excellent location. Fitness Center and pool are nice too.
Very convenient parking, comfortable spacious rooms. Very friendly staff
Not even a year old, this beautiful hotel is worthy of five stars! Modern decor, spotlessly clean everywhere you turn. The free breakfast buffet is always full of a fresh variety of choices. A full breakfast, not just continental. The Apex center is full of choices for family fun. Enjoyed the bar and the many TVs around the lounge. Restaurants are within walking distance. A very pleasant stay. Looking forward to a return visit.
I found a tooth brush charger with hair on it in my room on the second day of my stay and a cotton swab floating in the toilet. Drinks at the bar are a little overpriced. The free breakfast is a huge plus, as it had a nice assortment of fresh foods and drinks. The hotel's gym was on the smaller side, but sufficient.
We checked in late but the staff was great. Hotel is new and beautiful.
We booked this hotel with pictures advertised on website. When we got to the room it was not as advertised. There was no separate rooms for each queen bed. We never did see Starbucks in hotel either.
Great location and very quiet. Good breakfast that came with the room. Great view from the room of Mt Wachusett.
The hotel was conveniently located around grocery stores, restaurants, entertainment, and was located next to the expressway for travel ease between towns. The employees were friendly, the hotel was in great condition (the free breakfast was excellent) and extremely clean, it wasn't too noisy (which drives me nuts), and it was overall a great experience.
Hyatt Place Marlborough/Apex Center places you within a short walk of Apex Entertainment Center and within a mile (2 km) of Peter Rice Homestead. This 3-star hotel welcomes guests with 137 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
All of Hyatt Place Marlborough/Apex Center's 137 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available. Housekeeping is available on request.
At Hyatt Place Marlborough/Apex Center, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a microwave in a common area.
Very happy with room. There were children running up and down the hallway with a remote control car. At midnight, I called the front desk and they finally stopped. That was my only complaint.
Thank you for reviewing the Hyatt Place Marlborough, MA hotel! We appreciate you giving us 5 out of 5 stars. Please be sure to visit us again when traveling in the area.
Es un buen lugar para quedarse si vas de visita o un pasadía familiar
Thank-you for completing our guest review. We appreciate your feedback.
Pros: -Clean room and facilities. -Rooms are spacious and nicely decorated -Polite and courteous staff. -Ample parking -Great location, close to everything Cons: -Flickering lights in the pool area. -No microwave in the rooms. -Verly limited choices on the breakfast buffet & menu. -Staff are not asking people who are wearing their mask the wrong to wear them properly.
Hi Karen - thank you so much for your feedback! We greatly appreciate your observation about wearing masks and please know that we are actively requesting guests to wear them correctly as we see them in public spaces. Everyone's safety, including that of our staff, is of the upmost importance. We recognize we cannot catch everyone, but please know we are not taking things lightly as it relates to the safety of our guests and staff.
Overall, it was ok. It smelled like clorox right when you enter the building, a bit strong for my liking but i guess it meant they just cleaned the lobby. Our room was clean, however, one of the buttons on the iron was broken, ironing board wasn't provided, & the handle on the fridge cabinet was broken as well. I called front desk right away to inform them. There's no microwave in the room. You have to go in the lobby to heat up your food. The kids enjoyed the pool.
Thank-you for responding to our guest survey. We really appreciate your feedback!
Everything was great! Would stay here again. In an excellent location. Fitness Center and pool are nice too.
Thank you for your comments
Thank you. I am glad that you enjoyed your stay.
Thank you for your review. I am glad that you enjoyed your stay with us.
Thank you. I am glad that you enjoyed your stay with us.
Very convenient parking, comfortable spacious rooms. Very friendly staff
Thank you for your comments. I am glad that you enjoyed your stay.
Thank you for taking the time to review the Hyatt Place in Marlborough, MA! We are glad you called the front desk and if you are ever traveling again regardless of the hotel please always feel comfortable to contact the desk with any noise issues. Our staff sometimes cannot always monitor each floor and we are happy to address any issues as soon as they are brought to our attention. We are glad to hear you enjoyed the room and hope to see you again soon.