Clean rooms, attentive staff who goes above and beyond yet the hotel as a whole is outdated and not appealing...
Excellent location for seeing New Bedford or surrounding communities. Great location for a weekend trip. Free parking within a two minute walk. I parked on the street after hours for free. Right downtown with shops and restaurants in walking distance. Loved it!
Disappointed in the stay. The images and reviews were not aligned with our stay. A very generic hotel room, smaller than expected and more noisy. The shower and bathroom were clean with good water pressure. But I was bit a few times by a bug in the bed. One of those small black jumping bugs. Not bed bugs but still a bit gross to find a bug in the sheets. The gentleman at the front was nice and allowed us a late check out as we had to work remotely the next morning. The place was in great walking distance to a bakery for coffee and breakfast. I would not stay here again, especially not for the cost.
Nice place, good atmosphere, bar tenders great. A few quirks could be ironed out like holes under the carpet in hallways?? But all in all a nice place to stay.
Great location and friendly helpful staff. Nice breakfast and spent a few nice hours in the onsite bar.
Nikki, the Desk Receptionist was FANTASTIC- So friendly and helpful! Hotel has a nice Restaurant and Bar.(live music Friday nights. Room eas very clean, bed was extremely comfortable. Id definitely stay again!
Friendly front desk. Free parking. The lot is a couple blocks away.
It worked well for us as we were going to a wedding in Marion
Hotel just opened 2 weeks ago. Booked a room with harbor view and got room on 2nd floor facing a brick wall. When I asked the receptionist, she blamed it 3rd party agents - like Orbitz - saying that their hotel descriptions were incorrect, shrugged her shoulders, and wouldn’t change my room. Not a good introduction! Otherwise, aesthetic is nice, other staff seemed a little green but eager to help. Great location.
New Bedford Harbor Hotel, Ascend Hotel Collection places you next to New Bedford Art Museum and Zeiterion Theatre. This 70-room, 3-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 70 rooms provide refrigerators, coffee makers, and free long-distance calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Renovated in 2018, New Bedford Harbor Hotel, Ascend Hotel Collection offers a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Clean rooms, attentive staff who goes above and beyond yet the hotel as a whole is outdated and not appealing...
Excellent location for seeing New Bedford or surrounding communities. Great location for a weekend trip. Free parking within a two minute walk. I parked on the street after hours for free. Right downtown with shops and restaurants in walking distance. Loved it!
Disappointed in the stay. The images and reviews were not aligned with our stay. A very generic hotel room, smaller than expected and more noisy. The shower and bathroom were clean with good water pressure. But I was bit a few times by a bug in the bed. One of those small black jumping bugs. Not bed bugs but still a bit gross to find a bug in the sheets. The gentleman at the front was nice and allowed us a late check out as we had to work remotely the next morning. The place was in great walking distance to a bakery for coffee and breakfast. I would not stay here again, especially not for the cost.
Nice place, good atmosphere, bar tenders great. A few quirks could be ironed out like holes under the carpet in hallways?? But all in all a nice place to stay.
Thank you for taking the time to provide us with this feedback from your recent stay. We are happy to hear you had a nice time and we assure you we will address these concerns immediately. We hope to see you again soon!
Great location and friendly helpful staff. Nice breakfast and spent a few nice hours in the onsite bar.
Thank you for choosing us for your stay. We appreciate your feedback!
Nikki, the Desk Receptionist was FANTASTIC- So friendly and helpful! Hotel has a nice Restaurant and Bar.(live music Friday nights. Room eas very clean, bed was extremely comfortable. Id definitely stay again!
So happy to hear you had a pleasant experience! We hope to see you again.
Friendly front desk. Free parking. The lot is a couple blocks away.
Dear Mary, Firstly, I would like to apologize on behalf of the entire team here at the New Bedford Harbor Hotel for failing to meet your expectations. Your satisfaction is very important to us and we understand that we fell short on your recent stay. We would like to have the opportunity to make it up to you on a future stay if you would give us a second chance.