Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel with free parking, 8-minute walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
40-inch LCD TV with premium channels, TV
Indoor pool
Reception
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪3 min walk‬
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(106 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • City view

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 420 sq ft
  • Sleeps 5
  • 1 King Bed
  • City view

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • City view

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • City view

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed
  • City view

Premium Studio

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Studio Suite

  • Sleeps 5

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About the neighborhood

Springfield

Located in South End, Hampton Inn & Suites Springfield/Downtown is within a 10-minute walk of popular sights such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.2 miles
  • Titanic Museum - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • Dr. Seuss National Memorial - 14 min walk - 0.8 miles
  • MassMutual Center - 14 min walk - 0.8 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Commonwealth Bar - ‬12 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel with free parking, 8-minute walk to Naismith Memorial Basketball Hall of Fame
At Hampton Inn & Suites Springfield/Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-2 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0005682810.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Feb 12, 2026 start from $109.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hampton Inn & Suites Springfield/Downtown?

This hotel is situated in South End within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. You'll also find Titanic Museum and MassMutual Center less than a mile away.

Is there parking available at Hampton Inn & Suites Springfield/Downtown?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 2 spaces per unit.

Does Hampton Inn & Suites Springfield/Downtown include a casino at the property?

No, Hampton Inn & Suites Springfield/Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hampton Inn & Suites Springfield/Downtown?

Couples staying at this hotel will appreciate amenities like a kitchenette and free Internet access as well as an indoor pool.

Does Hampton Inn & Suites Springfield/Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Springfield/Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Springfield/Downtown serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Springfield/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Springfield/Downtown for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Springfield/Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Springfield/Downtown?

The closest major airport to Hampton Inn & Suites Springfield/Downtown is Westfield, MA (BAF-Barnes Municipal), which is 15.8 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 19.9 mi away (26-minute drive).

Can I book a room with a balcony at Hampton Inn & Suites Springfield/Downtown?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Springfield/Downtown.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Clean. Had frig and microwave. One night our car was broken into, luckily nothing of importance was stolen. Front desk was not very helpful. Told us to call the police. They said they had cameras, would check them and get back to us. They did not
Stayed 2 nights in Sep 2025

4/10 Poor

Elizabeth

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Icky
Stayed 2 nights in Oct 2025

10/10 Excellent

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful and clean hotel. very nice room and comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was the best I have experienced in Springfield! Breakfast was delicious and serving area was clean and tidy. My room was clean and comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Didnt try the breakfast. Didnt rent a car but parking looked adequate. Room was clean but bathroom door wouldn't close fully.
Stayed 3 nights in Oct 2025

8/10 Good

roger daigle

Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

6/10 Okay

Robin

Traveled with group
Liked: Cleanliness, staff & service
Room clean laundry clean room temp was awful. Couldn’t t regulate it. Either too hot or too cold.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very noisy shipping noises in the morning music at night . Highway traffic. Beds were old and hard , pillows did not have double pillow cases . One bed had hair in it sheets were dirty . Smelled of animals and was very congested staying there .
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, although could have without the handicap bathroom. I'm old but don't need a walkin shower with stationary bench.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Elise

Traveled with family
The staff was kind and the breakfast offerings were okay. The rooms could use a refresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To avoid checking in at midnight, we needed early check-in. All great with check in and I forgot my printed tix to go to Big E AND Train concert. Santori (sp?) helped with all and set us up beautifully. Thanks for everything Great location and wonderful service--all the rest good as one expects- clean, a breakfast that meet the needs of lo carbers and syrup lovers alike, endless coffee, etc, etc. All with nice smiles and care. Good spot!
Stayed 1 night in Sep 2025

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, breakfast was okay as some of the hot items were cold andvfrontbdesl person was fabulousbascshecwascvery professional and very helpful.
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness
I feel terrible that I didn't capture names but the person at front desk was an absolute gem. Helped us print tickets we needed and was so personable and kind. Also, the lady running the breakfast buffet was also kind and efficient. Well done to you both!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well lit which was important because we didn’t get there until almost 1 am. Staff was very courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Rego Park

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Property conditions & facilities
the room was in need of a refresh.
Stayed 1 night in Sep 2025