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Hampton Inn & Suites Springfield/Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Free toiletries, hair dryer, towels, soap
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(116 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 420 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Premium Studio With 1 King Bed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3
  • Free WiFi

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Springfield

Located in South End, Hampton Inn & Suites Springfield/Downtown is within a 10-minute walk of popular sights such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Titanic Museum - 8 min walk - 0.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • Dr. Seuss National Memorial - 16 min walk - 0.9 miles
  • MassMutual Center - 16 min walk - 0.9 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • Starbucks
  • ‪Red Rose Pizzeria - ‬10 min walk
  • ‪Wahlburgers - ‬9 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

At Hampton Inn & Suites Springfield/Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-2 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0005682810.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Jul 6, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hampton Inn & Suites Springfield/Downtown?

This hotel is situated in South End within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. You'll also find Titanic Museum and MassMutual Center less than a mile away.

Is there parking available at Hampton Inn & Suites Springfield/Downtown?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 2 spaces per unit.

Does Hampton Inn & Suites Springfield/Downtown include a casino at the property?

No, Hampton Inn & Suites Springfield/Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hampton Inn & Suites Springfield/Downtown?

Couples staying at this hotel will appreciate amenities like a kitchenette and free wired internet as well as an indoor pool.

Are there hot tubs at Hampton Inn & Suites Springfield/Downtown?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Springfield/Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Springfield/Downtown serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Springfield/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Springfield/Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Springfield/Downtown?

The closest major airport to Hampton Inn & Suites Springfield/Downtown is Springfield Union Station (ZSF), which is 2 mi away (6 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 15.8 mi away (30-minute drive).

Are there rooms with balconies at Hampton Inn & Suites Springfield/Downtown?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Springfield/Downtown.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, it was a nice stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room very spacious and clean. Front desk was knowledgeable and friendly. We will be back here for sure!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and spacious and the bed and pillows were super comfy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Quiet, clean, staff is polite and have a great sense of humor, very accommodating place to stay! Thank you, would visit again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable all around
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Spacious, clean and staff friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was phenomenal
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Layia

Liked: Cleanliness, staff & service, amenities
Beautiful place and it was very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARICEL

Liked: Cleanliness, property conditions & facilities
Great location and good breakfast considering it is continental brkfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Breakfast was great and parking lot was clean of snow
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Haily

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, close to everything, breakfast included
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
For the one night the temp was comfortable. Everyone was very friendly. The front deskperson, the staff in the breakfast area and the person cleaning the room were outgoing and friendly. It was all a good experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laural

Liked: Cleanliness, staff & service, amenities
Great location, clean, everyone nice
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was great and clean. The staff was very welcoming.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosemary

We had a quick, great stay. The room was spotless andthe staff was efficient and kind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!! I gave a weekend to my daughter and kids to swim and they had a great time!!! I will do this every year!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay on the way back from Thanksgiving dinner - and included a well stocked AM breakfast, inculding some fresh fruit, and the usual staples.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very pleasant hotel was nice and clean and the breakfast was goof
Stayed 1 night in Nov 2025
Verified

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities
clean room and quiet
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
yes the room was spotless and staff was very courteous
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ann

Room was clean and staff was courteous.
Stayed 1 night in Nov 2025

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