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Recent guest reviews

Great hotel for the price! A pleasant stay. They need to do a few upgrades like the carpet in our room was very stained. But I'd say it was very clean. Pleasant stay. It's a bit out of the way... nothing much there/around it. But a quick 3 min drive to downtown.

Window shade would not work and light came in all night. Would not give me another room. Never communicated with me in the morning to compensate me.

Pool

Great experience Awesome location & so much around Very clean & friendly Breakfast buffet was awesome!!

The room was stuffy and needed a strong breeze of fresh air. The breakfast was fruits, store bought muffin and aotmeal.

I was good with everything until on my final day I opened a drawer in the bathroom only to find a dirty washcloth just there. Glad it was on my last morning but it made me question the cleanliness of the whole room itself. The front desk employee at checkout basically told me they couldn't credit any of my funds because I booked through a third party. Definitely not returning.

Booked the room for 5 people they only had a bed and a couch in the room. For a rollaway bed we had to pay $25 extra. The couch inside was filthy. Seemed like they didn’t clean it after the last client, sheets were stained and crumbs all over it. When the attendant was called they did come up promptly and changed the sheets.

Good location for the area. Good parking. Clean and newer facility with great amenities.

It was very clean. The staff were courteous & helpful. It had a lovely pool. And a nice breakfast. The room was large and comfortable.

Everything. The staff was very professional .the location was very convenient and easy to get to.

Great location, great breakfast and grest staff !!!@

Thé renovations were well done and the breakfast exceptional, loved the homemade smoothies! Very impressed for the price I paid.

The hotel & the staff was excellent. Would definitely stay in any Hampton hitel

Location and cleanliness however consider more lighting to back of property at night

Location service could be better no shuttle service on tuesday

Very clean and bright. Very friendly and kind staff!

This place was close to six flags and rite on the other side of the highway from the Basketball hall of fame. Nice breakfast buffet. Pool was small but nice. Staff were great. Would stay again

East Columbus Ave Springfield MA

Hotel highlights

  • Walking distance to Naismith Memorial Basketball Hall of Fame and MGM Springfield
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hampton Inn & Suites Springfield/Downtown, MA places you within a 10-minute stroll of popular attractions such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

All of Hampton Inn & Suites Springfield/Downtown, MA's 87 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free weekday newspapers. 40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Rooms also include free local calls.


Property features

Built in 2015, the brand new Hampton Inn & Suites Springfield/Downtown, MA offers an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing Impaired)

2 Queen Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Springfield/Downtown, MA

Everyone (17) Couples (3) Family (11)
4
Family with small children

Great hotel for the price! A pleasant stay. They need to do a few upgrades like the carpet in our room was very stained. But I'd say it was very clean. Pleasant stay. It's a bit out of the way... nothing much there/around it. But a quick 3 min drive to downtown.

By on Mar 28, 2022

1
Everyone

Window shade would not work and light came in all night. Would not give me another room. Never communicated with me in the morning to compensate me.

By on Aug 26, 2021

5
Family

Pool

By on Aug 18, 2021

5
Family

Great experience Awesome location & so much around Very clean & friendly Breakfast buffet was awesome!!

By on Jul 5, 2021

2
Family

The room was stuffy and needed a strong breeze of fresh air. The breakfast was fruits, store bought muffin and aotmeal.

By , from New Jersey on Sep 8, 2020

2
Partner Couples Family

I was good with everything until on my final day I opened a drawer in the bathroom only to find a dirty washcloth just there. Glad it was on my last morning but it made me question the cleanliness of the whole room itself. The front desk employee at checkout basically told me they couldn't credit any of my funds because I booked through a third party. Definitely not returning.

By , from Brockton MA on Sep 6, 2020

3
Family

Booked the room for 5 people they only had a bed and a couch in the room. For a rollaway bed we had to pay $25 extra. The couch inside was filthy. Seemed like they didn’t clean it after the last client, sheets were stained and crumbs all over it. When the attendant was called they did come up promptly and changed the sheets.

By on Aug 21, 2020

5
Everyone

By on Jul 25, 2020

5
Partner Couples

Good location for the area. Good parking. Clean and newer facility with great amenities.

By on Feb 29, 2020

5
Family with small children

It was very clean. The staff were courteous & helpful. It had a lovely pool. And a nice breakfast. The room was large and comfortable.

By on Feb 22, 2020

Review comment responded on Feb 23, 2020

Thanks for staying with. I'm glad you had a great experience. Thanks for your review. Looking forward of having you stay at our property.

Hampton Inn & Suites Springfield/Downtown, MA

851 East Columbus Ave, Springfield, MA 01105
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