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Recent guest reviews

The staff was very accommodating with my request for a top floor, quiet room. Appreciated that you need hotel key to enter building. Only negative is hotel location… not the safest area

Easy on/off 91. Quiet and clean rooms.

Great staff and room!

Great hotel for the price! A pleasant stay. They need to do a few upgrades like the carpet in our room was very stained. But I'd say it was very clean. Pleasant stay. It's a bit out of the way... nothing much there/around it. But a quick 3 min drive to downtown.

Window shade would not work and light came in all night. Would not give me another room. Never communicated with me in the morning to compensate me.

Pool

Great experience Awesome location & so much around Very clean & friendly Breakfast buffet was awesome!!

The room was stuffy and needed a strong breeze of fresh air. The breakfast was fruits, store bought muffin and aotmeal.

I was good with everything until on my final day I opened a drawer in the bathroom only to find a dirty washcloth just there. Glad it was on my last morning but it made me question the cleanliness of the whole room itself. The front desk employee at checkout basically told me they couldn't credit any of my funds because I booked through a third party. Definitely not returning.

Booked the room for 5 people they only had a bed and a couch in the room. For a rollaway bed we had to pay $25 extra. The couch inside was filthy. Seemed like they didn’t clean it after the last client, sheets were stained and crumbs all over it. When the attendant was called they did come up promptly and changed the sheets.

Good location for the area. Good parking. Clean and newer facility with great amenities.

It was very clean. The staff were courteous & helpful. It had a lovely pool. And a nice breakfast. The room was large and comfortable.

Everything. The staff was very professional .the location was very convenient and easy to get to.

Great location, great breakfast and grest staff !!!@

Thé renovations were well done and the breakfast exceptional, loved the homemade smoothies! Very impressed for the price I paid.

The hotel & the staff was excellent. Would definitely stay in any Hampton hitel

East Columbus Ave Springfield MA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn & Suites Springfield/Downtown places you within a 10-minute stroll of popular attractions such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free weekday newspapers are also available.


Property features

Built in 2015, the brand new Hampton Inn & Suites Springfield/Downtown offers an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing Impaired)

2 Queen Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Springfield/Downtown

Everyone (19) Couples (3) Family (13)
5
Family

The staff was very accommodating with my request for a top floor, quiet room. Appreciated that you need hotel key to enter building. Only negative is hotel location… not the safest area

By on Feb 12, 2023

5
Business Business

Easy on/off 91. Quiet and clean rooms.

By on Dec 11, 2022

5
Everyone

By on Jul 1, 2022

5
Everyone

By on Jun 27, 2022

5
Family

Great staff and room!

By on Jun 4, 2022

4
Family with small children

Great hotel for the price! A pleasant stay. They need to do a few upgrades like the carpet in our room was very stained. But I'd say it was very clean. Pleasant stay. It's a bit out of the way... nothing much there/around it. But a quick 3 min drive to downtown.

By on Mar 28, 2022

1
Everyone

Window shade would not work and light came in all night. Would not give me another room. Never communicated with me in the morning to compensate me.

By on Aug 26, 2021

5
Family

Pool

By on Aug 18, 2021

5
Family

Great experience Awesome location & so much around Very clean & friendly Breakfast buffet was awesome!!

By on Jul 5, 2021

2
Family

The room was stuffy and needed a strong breeze of fresh air. The breakfast was fruits, store bought muffin and aotmeal.

By , from New Jersey on Sep 8, 2020

Hampton Inn & Suites Springfield/Downtown

851 East Columbus Ave, Springfield, MA 01105
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