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Hampton Inn & Suites Springfield/Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Reception
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
40-inch LCD TV with premium channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(112 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 420 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Premium Studio With 1 King Bed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

2 Queens Microwv/Fridge/Wetbar Studio Suite

  • Sleeps 6

Room with Two Queen Beds and Microwave/Fridge - Non-Smoking

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 5

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About the neighborhood

Springfield

Located in South End, Hampton Inn & Suites Springfield/Downtown is within a 10-minute walk of popular sights such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Titanic Museum - 8 min walk - 0.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • Dr. Seuss National Memorial - 16 min walk - 0.9 miles
  • MassMutual Center - 16 min walk - 0.9 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

At Hampton Inn & Suites Springfield/Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-2 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0005682810.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown

Hotel Hampton Inn & Suites Springfield / Downtown Springfield

Springfield Hampton Inn & Suites Springfield / Downtown Hotel

Hotel Hampton Inn & Suites Springfield / Downtown

Hampton Inn & Suites Springfield / Downtown Springfield

Hampton Inn Suites Springfield / Downtown

Hampton Inn Hotel

Hampton Inn

Hampton Springfield Downtown

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Jun 9, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hampton Inn & Suites Springfield/Downtown?

This hotel is situated in South End within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. You'll also find Titanic Museum and MassMutual Center less than a mile away.

Is there parking available at Hampton Inn & Suites Springfield/Downtown?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 2 spaces per unit.

Does Hampton Inn & Suites Springfield/Downtown include a casino at the property?

No, Hampton Inn & Suites Springfield/Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hampton Inn & Suites Springfield/Downtown?

Couples staying at this hotel will appreciate amenities like a kitchenette and free wired internet as well as an indoor pool.

Are there hot tubs at Hampton Inn & Suites Springfield/Downtown?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Springfield/Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Springfield/Downtown serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Springfield/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Springfield/Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Springfield/Downtown?

The closest major airport to Hampton Inn & Suites Springfield/Downtown is Springfield Union Station (ZSF), which is 2 mi away (6 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 15.8 mi away (30-minute drive).

Are there rooms with balconies at Hampton Inn & Suites Springfield/Downtown?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Springfield/Downtown.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 1 night in Apr 2026

10/10 Excellent

Mary

Stayed 4 nights in Mar 2026

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room very spacious and clean. Front desk was knowledgeable and friendly. We will be back here for sure!
Stayed 1 night in Mar 2026

8/10 Good

Tom

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

4/10 Poor

Tina Marie

Liked: Staff & service
Disliked: Cleanliness, amenities
The shower wasn't cleaned - there was a mysterious stain on the shower floor that easily rinsed away so I know it couldn't have been cleaned before that and there was hair stuck to the wall. (gross) The heater made a very loud clicking noise about every 5 minutes for about 1 minute. It felt like a torture device. Even my white noise app on loud didn't drown it out. I had to sleep with a pillow on my head. But at least the pillow was super comfy! The breakfast wasn't very edible. Eggs were dry and tasteless. Coffee was decent. Staff was very friendly. Lobby was clean and modern. It was close to a lot of places so convenience was there. My brothers live in the area so I visit frequently but won't be staying here again.
Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Spacious, clean and staff friendly
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Stayed 2 nights in Feb 2026

10/10 Excellent

Layia

Liked: Cleanliness, staff & service, amenities
Beautiful place and it was very comfortable
Stayed 1 night in Feb 2026

6/10 Okay

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room!! Nice large bathroom with big counter. Great shower, good pressure and good spray. Nice thick towels. But no clock, no notepad or pen. Bathroom had weird faucet & needs towel rods, esp when they don't do service every day anymore the way hotels used to until covid when they learned it saved them money to stop. Then they never brought it back. So how is one supposed to dry a wet towel? A single hook does not dry a towel the way they hang all bunched up. They dry on an actual towel rod & there are two big walls that could hold them. Since they don't do service daily I asked just to have my bed made. Well they didn't do it & housekeeping was gone when we came in at 6pm. I asked the front desk why they didn't, & was told our "do not disturb" sign was on our door WHICH IS A BIG FAT LIE!!! It was hanging inside our room. Also the bed should be on the other wall so it faces the tv. It hurt my neck looking at it sideways and there is a perfect big wall the bed could go on instead. The hotel is in a great location for the many attractions here! Breakfast was great! Lots of choices & plenty of everything. But they need more fruit besides brown bananas a& tiny green apples. They had good coffee & real half & half! They had cookies out when we arrived Thursday & we had a couple. But none for the weekend?! All in all it was ok. Just very upset that their staff would LIE. That's just unacceptable. But they did have discount tickets for Basketball Hall of Fame!
Stayed 3 nights in Feb 2026

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and spacious and the bed and pillows were super comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet, clean, staff is polite and have a great sense of humor, very accommodating place to stay! Thank you, would visit again!
Stayed 1 night in Jan 2026

8/10 Good

PATRICK

Business traveler
Liked: Cleanliness, staff & service, amenities
clean room and quiet
Stayed 3 nights in Jan 2026

10/10 Excellent

Debomita

Stayed 1 night in Oct 2025

4/10 Poor

linda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was great. Workers were very helpful when running out of things and helping my children make waffles. However, 2nd floor was unsafe. Seems there were beds, end tables all broken down just laying in the hallway. Ice machines were not available other than on 1 floor of an entire hotel.
On a floor in the middle of the hallway
Stayed 1 night in Jan 2026

8/10 Good

Luis de

Stayed 1 night in Jan 2026

8/10 Good

Glen, Richmond

Stayed 3 nights in Dec 2025

6/10 Okay

Danielle

It was in construction
Stayed 1 night in Dec 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Greishmary

Liked: Cleanliness, amenities, property conditions & facilities
It is clean and it smells clean
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was great and clean. The staff was very welcoming.
Stayed 3 nights in Dec 2025

10/10 Excellent

alexander

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Steve

Nice room
Stayed 1 night in Dec 2025

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