Hilton Garden Inn-Springfield, MA

3.0 star property
Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Indoor pool
Exterior
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪16 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

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Room options

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard King

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

One King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Springfield

Located in South End, Hilton Garden Inn-Springfield, MA is within a 5-minute walk of Naismith Memorial Basketball Hall of Fame and within 15 minutes of other popular attractions like MGM Springfield. This 143-room, 3-star hotel welcomes guests with 2 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.3 miles
  • MGM Springfield - 9 min walk - 0.5 miles
  • MassMutual Center - 16 min walk - 0.9 miles
  • Baystate Medical Center - 4 min drive - 2.9 miles
  • Eastern States Exposition - 4 min drive - 2.9 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Max's Tavern - ‬5 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame
Guests staying at Hilton Garden Inn-Springfield, MA enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0013222810.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn-Springfield, MA?

Hilton Garden Inn-Springfield, MA provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Hilton Garden Inn-Springfield, MA?

This hotel is situated in South End within a short 4-minute walk of Naismith Memorial Basketball Hall of Fame and also 12 minutes on foot from MGM Springfield. You'll also find Titanic Museum and Connecticut River less than a mile away.

Is parking available on site at Hilton Garden Inn-Springfield, MA?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn-Springfield, MA feature a casino at the property?

No, Hilton Garden Inn-Springfield, MA doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn-Springfield, MA?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 10 PM.

Is Hilton Garden Inn-Springfield, MA good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Hilton Garden Inn-Springfield, MA?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn-Springfield, MA have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn-Springfield, MA has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hilton Garden Inn-Springfield, MA allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn-Springfield, MA for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn-Springfield, MA have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn-Springfield, MA?

The closest major airport to Hilton Garden Inn-Springfield, MA is Westfield, MA (BAF-Barnes Municipal), which is 15.5 mi away (21 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 16.5 mi away (19-minute drive).

Are there rooms with balconies at Hilton Garden Inn-Springfield, MA?

No, there aren't any guestrooms with balconies at Hilton Garden Inn-Springfield, MA.

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mimi

Stayed 1 night in Feb 2025

2/10 Terrible

Mirela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless sketchy people in the lobby and staff doing nothing about it. Construction noise starting at 8am on the weekend.
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Handicap room not requested.

Stayed 2 nights in Feb 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Construction, including use of something sounding like a jackhammer begain at 9:02 am on a holiday weekend. The noise was comically loud. Inexcusable for a sold out hotel to schedule such disruptive work while people are there over the long weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:(

Was rudely awoken by construction/unannounced maintenance at 8:30. No mention of this at check-in or on either Hotels.com or the hotel's website. Noise was too loud to make phone calls or join a Zoom meeting at 9:30 that was planned weeks ago. Very disappointing and frustrating.
Stayed 1 night in Feb 2025

8/10 Good

Zachoree

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, scammy place
Stayed 1 night in Feb 2025

8/10 Good

mario

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at this facility twice a year for the last eight years. Don’t like the shower tubs to begin with. What makes it even worse is when the tub drain is clogged. It’s clogs the tub almost instantly in the shower and it’s absolutely disgusting. They should rectify or upgrade to shower stalls. No one uses a tub these days when they are traveling.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2024

10/10 Excellent

Jered

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for Basketball Hall of Fame trip

Great! Very convention location right next to the Basketball Hall of Fame Museum that we visited.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for the price. Clean hotel and easy parking. Exceeds expectations
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location - hotel is undergoing some renovations - was a bit noisy but the room was comfortable albeit a bit dated - very nice staff - gym needs some new equipment
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service

Will be better once they are done with renos

Nice location off the highway but when i booked i did notknow it was undergoing renovations and the hotel had tarps and cardboard on the floors where they tore it up. Also the heat was not working well in the rooms and was freezing cold.
Stayed 1 night in Dec 2024

10/10 Excellent

william

Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little more attention to details

Overall, it was good visit. The only issue was that our bathroom had bath soap and lotion dispensers, but they didn't have enough soap for at least one person. The breakfast options can be improved a little for the price.
Stayed 1 night in Nov 2024

8/10 Good

eric, irvington

Traveled with partner
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Alain

Business traveler, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was so noisy all night long. Kids running and yelling, adults talking loudly. People were slamming doors. And when I talked to the receptionist I was told “well, at least they are happy kids” I travel the world and this was one of the worst experiences I have ever had
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and parking. From desk staff were very nice.
Stayed 2 nights in Nov 2024