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Recent guest reviews

Great hotel

Really liked our stay. Very quiet even though hotel full. Excellent breakfast and large clean rooms. One of the best hotels in which we have ever stayed at a reasonable price. A !

Second week in a row that I have booked and Premium King Suite and upon check in told they do not have one and given a room with double beds. I refused both times and was given a standard room with king but still pains for premium. I will not stay here again.

The staff was delightful, very helpful. Breakfast was a treat. Not sure why shoes are required in public areas; seems like an unnecessary restriction. The biggest problem we had was HVAC. We could not get the room below 65 F, which we found too warm for sleeping. We opened the sliding door, but then got traffic noise. Regardless of the door position the system kept turning on -- quite often -- and it was loud enough to keep me up.

I think the Arcade could use a facelift and newer games. Everything else was great I loved the room and how it was divided it almost felt like a mini apartment.

Beautiful hotel. Room size and layout was very conducive to families or anyone who desires extra space. Free breakfast was plentiful and delicious. Seating in dining area lots of options. Restaurant staff limited, service slow even though there were not a lot of customers and pricy. Outside seating area was very pleasant. Multiple dining options easily walkable. Price reasonable. Do not recommend buying alcohol in hotel store CRAZY $!!!! Instead bring your own on buy near by if you want to have social time in outdoor seating area.. Highly reccomend!

Room was a suite. Bedroom was separate from sitting with kitchenette. I liked that. Howevershower stall leaked on floor. And there were too many mirrors. Sitting room furniture was uncomfortable.

Most Hilton Hotels visited are always Clean and provided excellent services.

The staff was incredibly kind and helpful. They genuinely cared about their guests. I found this to be true at every time of the day or night. The breakfast was outstanding!

I love everything just wished I had a balcony but great.

This place looks beautiful inside and out. The room is big and there’s a separate living room. All was so clean. The breakfast serve is one of the best! I highly recommend and great price for how this place looks, what it offers and the convenience of shops and restaurants and more.

Nice location, but an ‘antiseptic’ feeling to the place.

The hotel is very nice and clean. Great for families, wonderful customer service.

We were very impressed with the cleanliness of the entire property. As we were checking in another person came to check in and was standing a little close, the employee asked them to kindly move back to the blue dot on the floor. I know this is protocol and we are all 'supposed' to be standing on the blue dots, but this is the first time an employee enforced their Covid protocol in an establishment I've been in, I was very impressed.

Stay was awesome, good customer service, very responsive to anything we needed!

Staff was very friendly and the property was very clean.

location was close to apex center. free breakfast and big rooms.

Valor vs Confort superior

Boston Post Rd W Marlborough MA

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Apex Entertainment Center is a short stroll from Embassy Suites by Hilton Boston Marlborough, and other popular attractions like New England Sports Center are within a few miles (5 km). This 230-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and toothbrushes and toothpaste. Sitting areas, refrigerators, and microwaves are also standard. Housekeeping is available on request.


Property features

Guests staying at Embassy Suites by Hilton Boston Marlborough enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 6

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Boston Marlborough

Everyone (4) Couples (3) Family (8)
5
Everyone

Great hotel

By on Aug 20, 2023

Review comment responded on Aug 21, 2023

We're elated that you think so highly of us, Bonnie! Thank you for the kind words, and we hope to see you again soon at the Embassy Suites by Hilton Boston Marlborough.

5
Family

Really liked our stay. Very quiet even though hotel full. Excellent breakfast and large clean rooms. One of the best hotels in which we have ever stayed at a reasonable price. A !

By on Aug 4, 2023

Review comment responded on Aug 5, 2023

We're delighted that you had an enjoyable stay, Lisa! Thank you so much for being our guest and complimenting our peaceful atmosphere, delicious breakfast, and clean accommodations. It's wonderful to know that you found your stay to be of great value, and we can't wait to welcome you back again at the Embassy Suites by Hilton Boston Marlborough!

5
Everyone

By on Jul 2, 2023

Review comment responded on Jul 4, 2023

We are delighted you had a five-star time staying with us, Roger. It would be a treat to welcome you back. Thank you!

1
Family Business Business

Second week in a row that I have booked and Premium King Suite and upon check in told they do not have one and given a room with double beds. I refused both times and was given a standard room with king but still pains for premium. I will not stay here again.

By on Jun 29, 2023

Review comment responded on Jul 4, 2023

We deeply regret to hear about your repeated experiences, and we sincerely apologize for the inconvenience. It's clear we didn't meet your expectations with regard to room allocation, which is a serious oversight on our part. Your feedback is crucial, and we assure you that we'll address this issue with our reservations and front desk teams to prevent such occurrences in the future. We understand your frustration and respect your decision. Should you choose to give us another opportunity, we're committed to ensuring you receive the premium king suite you book. Once again, we're truly sorry for the inconveniences you faced.

3
Friends

The staff was delightful, very helpful. Breakfast was a treat. Not sure why shoes are required in public areas; seems like an unnecessary restriction. The biggest problem we had was HVAC. We could not get the room below 65 F, which we found too warm for sleeping. We opened the sliding door, but then got traffic noise. Regardless of the door position the system kept turning on -- quite often -- and it was loud enough to keep me up.

By on Apr 24, 2023

Review comment responded on Apr 28, 2023

Thank you for visiting us, Beth, and sharing your helpful feedback. It was a joy starting your mornings off right with our delicious complimentary breakfast and smiling service. We are sorry to hear the AC caused you any trouble and we will have maintenance check on this right away. We hope you can return soon so we can impress you completely.

5
Family

I think the Arcade could use a facelift and newer games. Everything else was great I loved the room and how it was divided it almost felt like a mini apartment.

By on Apr 7, 2023

Review comment responded on Apr 10, 2023

Thank you for choosing to stay with us, Kevin, and for sharing your helpful feedback! We're delighted that you had a great stay and appreciated our spacious suites. Your comments about our arcade will be shared with our team, and we hope you'll visit us again soon at Embassy Suites by Hilton Boston Marlborough!

5
Everyone

By on Feb 21, 2023

Review comment responded on Mar 18, 2023

Thank you for your five-stars, Jennie. We look forward to your return and we hope it's soon!

5
Friends

Beautiful hotel. Room size and layout was very conducive to families or anyone who desires extra space. Free breakfast was plentiful and delicious. Seating in dining area lots of options. Restaurant staff limited, service slow even though there were not a lot of customers and pricy. Outside seating area was very pleasant. Multiple dining options easily walkable. Price reasonable. Do not recommend buying alcohol in hotel store CRAZY $!!!! Instead bring your own on buy near by if you want to have social time in outdoor seating area.. Highly reccomend!

By on Sep 2, 2022

Review comment responded on Sep 3, 2022

Thank you for taking a moment to share your experience. I am happy to hear you found out hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4
Partner Couples

Room was a suite. Bedroom was separate from sitting with kitchenette. I liked that. Howevershower stall leaked on floor. And there were too many mirrors. Sitting room furniture was uncomfortable.

By on Jun 14, 2022

Review comment responded on Jun 15, 2022

Thank you for sharing your feedback, Charles. While we’re glad to know you had a pleasant stay, we do regret that a few aspects of your guest room fell short of expectations. Complete comfort is always our goal, and we will be sure to share your comments with our team to see how we can improve. Hopefully, you will revisit soon so we can work to earn that fifth star!

5
Friends

Most Hilton Hotels visited are always Clean and provided excellent services.

By on May 21, 2022

Review comment responded on Jun 11, 2022

We're so happy that your stay was everything you have come to expect from our brand, Emmanuel! Your five-star review has brightened our day and we eagerly await your next visit to Embassy Suites by Hilton Boston Marlborough!

Embassy Suites by Hilton Boston Marlborough

123 Boston Post Rd W, Marlborough, MA 01752
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