Holiday Inn & Suites Marlborough by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Marlborough by IHG

Indoor pool
Exterior
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
265 Lakeside Ave, Marlborough, MA, 01752
  • Place, Peter Rice Homestead
    ‪2 min drive‬
  • Place, Apex Entertainment Center
    ‪3 min drive‬
  • Place, Royal Plaza Trade Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Marlborough

Located within a mile (2 km) of Apex Entertainment Center, Holiday Inn & Suites Marlborough by IHG is within 2 miles (3 km) of Royal Plaza Trade Center. This 3-star hotel has 172 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Peter Rice Homestead - 2 min drive - 0.9 miles
  • Apex Entertainment Center - 3 min drive - 0.9 miles
  • Royal Plaza Trade Center - 4 min drive - 1.4 miles
  • New England Sports Center - 4 min drive - 3.4 miles
  • Fenway Park - 41 min drive - 38.5 miles

Getting around

  • Southborough Station - 13 min drive
  • Logan International Airport (BOS) - 46 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Guests staying at Holiday Inn & Suites Marlborough by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0006431700.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Is a free cancellation option available at Holiday Inn & Suites Marlborough by IHG?

Holiday Inn & Suites Marlborough by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near Holiday Inn & Suites Marlborough by IHG?

This hotel is located in Marlborough, close to Apex Entertainment Center, New England Sports Center, and Solomon Pond Mall. You'll also find John Brown Bell and Ghiloni Park within a short drive.

Will I be able to park at Holiday Inn & Suites Marlborough by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn & Suites Marlborough by IHG feature a casino on the premises?

No, Holiday Inn & Suites Marlborough by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Marlborough by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn & Suites Marlborough by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn & Suites Marlborough by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn & Suites Marlborough by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn & Suites Marlborough by IHG serves buffet breakfast for a surcharge each morning at Lago Grille.

Does Holiday Inn & Suites Marlborough by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Marlborough by IHG though service animals are welcome.

Does Holiday Inn & Suites Marlborough by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn & Suites Marlborough by IHG?

The closest major airport to Holiday Inn & Suites Marlborough by IHG is Worcester, MA (ORH-Worcester Regional), which is 21.4 mi away (36 minutes by car). Another top airport is Bedford, MA (BED-Laurence G. Hanscom Field), which is located 30 mi away (46-minute drive).

Can I book a room with a balcony at Holiday Inn & Suites Marlborough by IHG?

No, you won't find guestrooms with balconies at Holiday Inn & Suites Marlborough by IHG.

Holiday Inn & Suites Marlborough by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on vacation
Stayed 1 night in Jul 2023
Verified

8/10 Good

Veronica

Liked: Staff & service
Hotel was conveniently located with good value for price.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Lauren

Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Could use some more activities within the hotel, especially food.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised with the hotel accommodations. Little pricey cause we booked last minute but the staff and general upkeep of the property are better than most Holiday Inns we've stayed at. Breakfast was really great!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells good. Environment is beautiful and rooms are good.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Extremely Clean! Very courteous staff! Put me in the room that I recommended.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Martin the night front desk assistant was extremely helpful and friendly.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was nice & helpful! The room was clean. The rooms had a natural smell, not a weird smell like other hotels do. The bed were comfy!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovation of a older property. Very clean well maintained
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Freddy Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Good , clean very friendly . I recommend ..... 5 stars
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Proximity to highway and dining places. Easy to get around. Excellent customer service and helpful staff.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

John

Great!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, everything perfect……
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diane&Bert

My husband and I stayed for 2 nights and were very impressed by the Holiday Inn kindness for anything we needed. I am going to make another reservation for Sept 14, 2022 . Great location.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Amy

Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022