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Recent guest reviews

Considering we were there for 4 days we checked in the front desk girl immediately says the computer to issue room keys was not working , doesn’t explain anything else as far as amenities , go up have to have staff open the door for us , they did not fix the key issue for the entire stay did not offer any type of compensation there was no bar , there was no coffee other then the charged breakfast there were kids running around in the halls screaming at 1130pm

I think at a 4.1 it’s over rated.

The bed wasn't the most comfortable and the shower / tub was very awkward. The shower was placed halfway along the tub meaning I had plenty of lateral space but none forward and back, which I found uncomfortable. They also haven't returned my call regarding a coat left in the room.

Clean amd well kept. Nice facillity. Staff was great

The property is shabby. The sheets were not soft but the bed was otherwise comfortable. Nice touch was the warm cookie upon arrival. Not worth the $170-180 I paid for the night.

Pleasant stay . . . all went well . . . comfortable room . . . nice staff . . . what more can I say . . .

Very nice comfortable stay for an overnight visit.

Check in was smooth, room was comfortable and clean, floor staff was very personable. Restaurant was quite and menu was good. Bar and wait staff very personable. Excellent breakfast. Plenty of parking, good location. Overall very satisfied.

Staff barely llooked at us or spoje to us when we arrived, are breakfast or checked out. Little hospitality

Not to the standard of the DoubleTree we expected. The room was very small. The bed sagged in the middle and was very uncomfortable. We were given a handicap room and asked for a change and the staff was unwilling or unable to make a change. We will never stay at this hotel again.

Easy checking, full range of room amenities, Crabtree and Evelyn toiletries, great breakfast buffet

The staff was great, although a bit far from the city. Overall good experience

Very friendly and accommodating staff and very clean hotel. The staff was very welcoming and always smiling. Their efforts to keep the property spotless were constant and very evident. We thoroughly enjoyed our stay.

For the past three years, I stay overnight at Doubletree Westborough once a year for a training I host there. Each time, I have a better experience than the last. The staff is friendly and helpful, and getting a warm cookie at check-in is perfect. Of all things, I forgot my toothbrush and toothpaste, and the front desk staff was able to help me out. I had dinner at the bar and watched Monday Night Football. From a business services standpoint, Doubletree is top-notch. We were able to meet with their staff before our training and determine our room setup and needs. Although my team had an equipment malfunction, we were able to rent replacement equipment from the hotel within 10 minutes of asking. Their food services (both the restaurant and the conference room food) were also excellent. Several attendees had very positive comments about the food and the hotel services. I appreciate having confidence in the quality and level of service - it's one less thing to be stressed about during planning.

Bathrooms floor space 3 x 4 with no a few inches of counter space with no shelving or drawers. No amenities in the lobby. No coffee, napkins or even one wastebasket. Dixie cups sitting everywhere. Beds are just so so. Staff not smiling or welcoming. Overcharged my credit card.

Computer Dr Westborough MA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Located 2.4 mi (3.8 km) from Lake Chauncy Public Beach, DoubleTree by Hilton Hotel Boston - Westborough is within a 10-minute drive of Sudbury Reservoir. This 4-star hotel has 225 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 225 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of DoubleTree by Hilton Hotel Boston - Westborough have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, Accessible, Non Smoking (Hearing Impaired)

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Hotel Boston - Westborough

Everyone (16) Couples (11) Business (6) Family (13) Friends (1)
5
Everyone

By on Mar 8, 2022

1
Family

Considering we were there for 4 days we checked in the front desk girl immediately says the computer to issue room keys was not working , doesn’t explain anything else as far as amenities , go up have to have staff open the door for us , they did not fix the key issue for the entire stay did not offer any type of compensation there was no bar , there was no coffee other then the charged breakfast there were kids running around in the halls screaming at 1130pm

By on Oct 24, 2021

3
Family

I think at a 4.1 it’s over rated.

By on Oct 1, 2021

3
Everyone

By on Jul 16, 2021

Review comment responded on Sep 6, 2021

Thank you for your feedback

4
Business Business

The bed wasn't the most comfortable and the shower / tub was very awkward. The shower was placed halfway along the tub meaning I had plenty of lateral space but none forward and back, which I found uncomfortable. They also haven't returned my call regarding a coat left in the room.

By on Oct 1, 2019

5
Partner Couples Family

Clean amd well kept. Nice facillity. Staff was great

By on Aug 19, 2019

Review comment responded on Sep 15, 2019

Thank you for the awesome comments. We hope to see you again soon!

4
Everyone

By on Jul 23, 2019

3
Business Business

The property is shabby. The sheets were not soft but the bed was otherwise comfortable. Nice touch was the warm cookie upon arrival. Not worth the $170-180 I paid for the night.

By on May 15, 2019

5
Everyone

By on Mar 22, 2019

4
Everyone

Pleasant stay . . . all went well . . . comfortable room . . . nice staff . . . what more can I say . . .

By on Nov 30, 2018

DoubleTree by Hilton Hotel Boston - Westborough

5400 Computer Dr, Westborough, MA 01581
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