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Recent guest reviews

Our experience was mostly positive. We stayed in the new building, so everything was up to date. Cannot speak for the old section. The only thing keeping this from being a 5* review is the parking. The entire parking lot is secured and you need a room key to access and leave. The fact that you have to pay extra for parking upon arrival is absurd. There were plenty of extra spots so overflow was not an issue. I get that it is right across from the ferry, but the parking should be built in to the hotel room price.

The room was a bit outdated, hole in back of bathroom door, they don’t provide weighted blankets, front desk rarely answers phone, otherwise pool and restaurAunt are fantastic and location superb

The door knob was broken and a sharp metal piece was hanging out which cut my thumb within few minutes of entering the room. I reported the incident at the front desk and they took down the injury report and said that the room will be changed the next day. The room was not changed neither the broker knob was repaired for our entire stay of 3 nights. The service was terrible, we were out of coffee cups as they were not doing the room Cleaning due to covid, when requested for coffee cups they said they are sending and nothing happened for 24 hrs, we got coffee cups after repeated calls to front desk. This hotel no way deserves 3.5 stars and this was one of my worst experience ever

For the money per night I think it could of been a better stay, I travel alot, you had to pay 28 a night to park, I have stayed at other properties in Hyannis and never paid to park, their lots are huge so feel a bit much to pay to park and I had 2 vehicles, the shower just stop working twice during a shower, otherwise it was ok. Ice machines had not ice, had to walk to another building to get ice and was not convient. I would not stay here again, I expected more for the price,. Not worth what they charge. Other hotels were nicer staff, free parking and half the price.

Beautiful hotel! Perfect location. Excellent friendly staff!!! Pool is beautiful!!

The heat was not working in our room and we called the front desk to address the issue and we were told that there was nobody that could help us. It was the middle of February and it was very cold outside. I was disappointed that nothing could be done. It was late and we were very cold.

Nice hotel across from ferry. Close to my event so was perfect for me!

Clean, Quiet, very comfortable beds!!! Walking distance to downtown.

They gave us a handicap room with a broken shower drain water went all over the place when you showered including into the main room also the curtain was not properly attached to the rod

The room was much smaller than the pictures. There was no view as shown on websites. The furnishing was okay, but the floors screaked horribly everytime you moved around. There is no microwave for reheating. The room is very small.

Very well located for transportation to desired sites. Services, amenities, rooms in new ‘Tower’ complex very comfortable. Restaurant on property very good food & drinks. Some rooms in older, main road frontage not very inviting at regular prices.

I arrived on this property from out of state and there was no electricity. The staff member lied to me during check in saying there was partial electricity in the room and the AC would be working - nothing worked. I had to leave and get a room somewhere else. When I returned the next day to make sure the facility had electricity, there was a complication with my reservation and later I found out that they had canceled it since I didn't sleep in the room the first night and "they didn't know if I was coming back." So instead of calling me to confirm my stay the second night, they gave my room away. I was given a room that was extremely dirty, smelt like mildew, and was not what was advertised in the photos. Very disappointing.

Ocean St Hyannis MA

Hotel highlights

  • Walking distance to Hyannis Harbor
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

John F. Kennedy Hyannis Museum is a short stroll from Hyannis Harbor Hotel, and other popular attractions like Kalmus Beach are within a mile (2 km). This 3.5-star hotel has 204 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

All 204 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. Safes, phones, and ironing boards are also standard.


Property features

Hyannis Harbor Hotel features an indoor pool, a children's pool, and a 24-hour fitness center. Self parking is offered for USD 28 per day. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Run of House

1 Queen Bed | 2 Queen Beds | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyannis Harbor Hotel

Everyone (24) Couples (4) Family (7)
4
Everyone

By on Sep 21, 2020

4
Partner Couples

Our experience was mostly positive. We stayed in the new building, so everything was up to date. Cannot speak for the old section. The only thing keeping this from being a 5* review is the parking. The entire parking lot is secured and you need a room key to access and leave. The fact that you have to pay extra for parking upon arrival is absurd. There were plenty of extra spots so overflow was not an issue. I get that it is right across from the ferry, but the parking should be built in to the hotel room price.

By , from Woburn, MA on Sep 8, 2020

4
Everyone

The room was a bit outdated, hole in back of bathroom door, they don’t provide weighted blankets, front desk rarely answers phone, otherwise pool and restaurAunt are fantastic and location superb

By on Aug 27, 2020

1
Family with small children

The door knob was broken and a sharp metal piece was hanging out which cut my thumb within few minutes of entering the room. I reported the incident at the front desk and they took down the injury report and said that the room will be changed the next day. The room was not changed neither the broker knob was repaired for our entire stay of 3 nights. The service was terrible, we were out of coffee cups as they were not doing the room Cleaning due to covid, when requested for coffee cups they said they are sending and nothing happened for 24 hrs, we got coffee cups after repeated calls to front desk. This hotel no way deserves 3.5 stars and this was one of my worst experience ever

By , from Old Greenwich on Aug 23, 2020

4
Everyone

By on Aug 21, 2020

5
Everyone

By on Aug 10, 2020

3
Family Family

For the money per night I think it could of been a better stay, I travel alot, you had to pay 28 a night to park, I have stayed at other properties in Hyannis and never paid to park, their lots are huge so feel a bit much to pay to park and I had 2 vehicles, the shower just stop working twice during a shower, otherwise it was ok. Ice machines had not ice, had to walk to another building to get ice and was not convient. I would not stay here again, I expected more for the price,. Not worth what they charge. Other hotels were nicer staff, free parking and half the price.

By , from Shelton, CT on Aug 10, 2020

4
Everyone

By on Jul 25, 2020

5
Family

Beautiful hotel! Perfect location. Excellent friendly staff!!! Pool is beautiful!!

By , from Billerica Ma on Jun 30, 2020

2
Partner Couples

The heat was not working in our room and we called the front desk to address the issue and we were told that there was nobody that could help us. It was the middle of February and it was very cold outside. I was disappointed that nothing could be done. It was late and we were very cold.

By on Feb 19, 2020

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