Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪6 min walk‬
  • MGM Springfield
    ‪4 min drive‬
  • Eastern States Exposition
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 6 min walk - 0.4 miles
  • MassMutual Center - 4 min drive - 2.7 miles
  • MGM Springfield - 4 min drive - 2.9 miles
  • Eastern States Exposition - 4 min drive - 2.7 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.1 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Jun 24, 2025 start from $97.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Stayed 1 night in Apr 2025

6/10 Okay

Soorena, Wellesley

Business traveler, Traveled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

GEOFF, BEDFORD

Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Duong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Convenience for everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

4/10 Poor

Lee

Stayed 3 nights in Feb 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lalita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

6/10 Okay

Anne-Marea

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained
Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

monika

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are so comfortable. On a major road with no sidewalks to be safe.
Stayed 1 night in Feb 2025

6/10 Okay

Alexis

Traveled with partner
Disliked: Amenities
Out of date. An inch of dust on everything in our room, shower was moldy. In the morning the smell of pot came through the walls and door. Did for a night but would not willingly return.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was a last minute reservation. It was
Stayed 1 night in Feb 2025

10/10 Excellent

Hongtu

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed - a bed to sleep in comfortably.
Stayed 1 night in Feb 2025

8/10 Good

Valeria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.
Stayed 1 night in Jan 2025