Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪6 min walk‬
  • Place, Eastern States Exposition
    ‪4 min drive‬
  • Place, MGM Springfield
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 6 min walk - 0.4 miles
  • Baystate Medical Center - 3 min drive - 2.2 miles
  • Eastern States Exposition - 4 min drive - 2.7 miles
  • MGM Springfield - 4 min drive - 2.9 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.1 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Big E and Connecticut River. You'll also find Eastern States Exposition and MGM Springfield within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Nov 2, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

Is Best Western Springfield West Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Reviews

Best Western Springfield West Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

Reviews

8/10 Good

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the facility overall is great, broken things like the refrigerator door in our room (fell out upon opening) worries me as that could come on us for breaking it. It also says about the upkeep of the facility. Usually Best Western are good, so was this. Breakfast could be little better, but can’t really compare to other hotels in the area. Overall, for a good price, I’ll recommend this facility anyway.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Stayed 1 night in Jul 2025

6/10 Okay

ivan

Stayed 4 nights in Jul 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be nice after current renovations

Clean hotel, friendly staff! This location is renovating, which is nice to see! Room was spacious enough & clean. Our refrigerator seemed not to be working, but the front desk said upon checkout there is a light switch you’re supposed to turn on when entering the room to make it work….we were never told!! Breakfast was horrible!!! Yogurt machine broken. Coffee broken. Offerings were very “dollar store” and not worth it. We ended up at McDonald’s.
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICK

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place great staff

Stayed 1 night in Jul 2025

4/10 Poor

Rodney

Stayed 1 night in Jul 2025

8/10 Good

Joseph

Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive not recommended…
Stayed 2 nights in Jul 2025

4/10 Poor

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Johnny, Kuna

Stayed 6 nights in Jul 2025

6/10 Okay

Melissa

Traveled with family and small children
You get what you pay
Stayed 1 night in Apr 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were just finishing the lobby renovations when I arrived. It looks great. The facility is not new but they've done a great job and the rooms are nice. Helpful staff and a pretty decent breakfast which changes every day. Pool is not open. Easy-peasy parking right next to the lobby! Older female traveler - so that is important.
Stayed 5 nights in Jul 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel. Under renovation. Nothing fabulous, nothing horrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Every morning it smelled like marijuana towels all had stains on them couldn't run the sink for more than 45 seconds without it filling up with water refrigerator didn't work all around bad experience will never go there again
Stayed 5 nights in Jun 2025

4/10 Poor

kym

Disliked: Cleanliness, staff & service

Try a hotel further down the road.

We were here for a tournament, selected by team travel agency. The hotel was under renovation. The pool was closed, which we were counting on for the team to relax after a day of games in the heat. There was no where for our team to socialize. Total disappointment. When I checked in with my daughter there were visible crumbs on the sheets and comforter, along with long black strands of hair visible on one of the pillows. There was a lamp with no bulb and missing the lamp shade. We had our room changed and the second room was better. The evening staff were very nice and did their best to accommodate us.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great job
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got pranked before we even checked in. Kinda funny. But renovations going on in lobby. Otherwise fine
Stayed 1 night in Jun 2025

6/10 Okay

Dayssoinae

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Tonia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the bathroom was not cleaned well. Also the temperature was difficult to regulate in the room making it either too hot or too cold.
Stayed 4 nights in Jun 2025

8/10 Good

Giovanni

Stayed 1 night in Jun 2025