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Best Western Springfield West Inn

2.5 out of 5.0

Recent guest reviews

Very generic--lousy breakfast, not enough blankets in room, coffee maker in room did not work but it was all quite clean. The location is easy to reach but on a main street so there is some noise from the street. The personnel was friendly.

Best nights sleep, mattress was extremely comfortable. And very quiet! Laurie at desk was very helpful and a joy! Room was pretty and breakfast was good. I would definitely recommend this location to anyone

I stayed here for 4 nights and the rooms were clean, everything was great. There was a gentleman named David who worked in the morning ensuring that the breakfast remained fully stocked who was always so friendly, helpful, and positive. He did an amazing job you could tell he valued his work.

The hotel is close to main highways and to a retail shopping area. Plentiful choices for food and dining. Vending machines on the third floor. Parking is safe and there are many spots. Staff is friendly and they work with the clients to meet their needs. There is an outdoor pool for use during the summer.Plentiful spave in the closet for suitcases and clothes. Has a microwave and refrigerator. Desk convenient for computers. Coffee for morning.

The clerk at check in was more concerned about what my car cost. At check out i asked the clerks to reserve a night for me as my next location and they wouldn't do that which resulted in me having to stay at a different motel chain.

The BW is just OK. The room is comfortable and mostly well kept (except a few spider webs). The bathroom is clean. The WiFi on the third floor was barely usable. The hotel is situated between a major road and interstate and the.road noise was more noticeable than I expected. The breakfast is just "continental" with whatever an "egg patty" is. The 2% milk was spoiled. On the lower end of most BW from our experience.

I enjoyed my short three day stay at this hotel. I was travelling for business and I'm glad I chose this property. Conveniently located to my business associates office with plenty of restaurants and shopping near by. The hotel staff were friendly and courteous. I would highly recommend this property for future stays.

My wife and I stayed at this hotel overnight to attend The Big E. It was very clean and very close in distance to the event. Highly recommend if you need a place to stay near West Springfield Mass or if you are attending The Big E.

The rooms we stayed in were great, however a few of the beds were not comfortable, a little hard. The breakfast were great. I am a Best Western Member, and will stay at them in the future.. Thank you, Debra Heier

Hotel was great.Went to the Big E and 1 of the bands was staying at this hotel.Check before you book.They were obnoxiously noisy. The hotel cannot control what these idiots were doing ,but you might want to ask if a band is staying there before you book it.

429 Riverdale Street West Springfield MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Josiah Day House, Best Western Springfield West Inn is within 3 miles (5 km) of Eastern States Exposition. This hotel has 53 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also nearby.


Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM.


The 53 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.

Property features

At Best Western Springfield West Inn, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 173 reviews