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Recent guest reviews

Breakfast selections not very enticing. Just average. Otherwise a nice stay.

We just needed a one night for the weekend. This place was perfect! The breakfast was amazing-they had a pancake machine, eggs, sausage and other continental things! Probably the best continental breakfast I have seen in a while!

Satisfactory stay. It is not impeccably clean, and the property need to be refreshed, but the staff is friendly and helpful, and it is an overall good value.

Nice place!

The hotel is fine for the price if you’re not spending much time there. Cleanliness could use some work but it did the trick for us.

The beds were unsupportive and the towels were super thin and flimsy. The pillows were the worst. The pool was “indefinitely closed” and it was the only perk of the dump. It was extremely pricey and we were taken advantage of price wise due to the LAX tournament

It was located in remote medical services area away from commercial traffic and sources. Very strange - area almost felt abandoned at night.

Everything was great. I enjoyed the staff and the room was pleasant. Breakfast was good.

Bathroom smell bad as soon open the door can smell bad ododr coming out of the bathroom.

This hotel is smaller than other Best Western. Front desk is very kind and nice. Breakfast ok.

Nothing special. Just a good friendly place. But breakfast can be improved

Everything was wonderful the kids enjoyed the pool.

This is an older property but kept in good condition. However, the walls are thin so expect to hear your next door neighbor talk about their life experiences. I had to leave the TV on to muffled the noise. Breakfast was the usual fare, scrambled egg, sausages, bagel, toast, self-made waffle, coffee, juices, cereal, milk, etc. The location of the hotel is not bad as it is located near several plaza and a movie theater as well as quite a few restaurants. The staff always has a smile and is easy to talk to. We only stayed one night so can't say what the long term experience would be like. I'm not sure if this would be my first choice but would stay again if the price is right.

Everything was terrific. Rooms and beds were clean and comfortable. Great squishy pillows and quiet hotel allowed us to sleep in! Buffet breakfast was good and convenient. My only complaint was my free wifi on my phone kept slipping off.

This hotel was very clean and the staff was friendly. It wasn’t a bad price for the quality of the hotel and the breakfast was a plus too. I checked in late and the overnight staff was very welcoming he opened the breakfast room to allow us to get a snack after we dropped our bags off in our room. I would definitely stay again.

After fighting thru tracherous roads (major snow storm), was met by pretentious overnite desk clerk. Rest of staff was great.

Riverdale Street West Springfield MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • 24-hour business center

Best Western Springfield West Inn places you next to Connecticut River and within a 10-minute walk of Big E. This 53-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Best Western Springfield West Inn

Everyone (12) Couples (2) Family (8) Friends (1) Other (1)
4
Family Business Business

Breakfast selections not very enticing. Just average. Otherwise a nice stay.

By on Nov 21, 2022

4
Family

We just needed a one night for the weekend. This place was perfect! The breakfast was amazing-they had a pancake machine, eggs, sausage and other continental things! Probably the best continental breakfast I have seen in a while!

By on Sep 19, 2022

4
Partner Couples

Satisfactory stay. It is not impeccably clean, and the property need to be refreshed, but the staff is friendly and helpful, and it is an overall good value.

By , from MAMARONECK on Aug 29, 2022

4
Everyone

By on Jul 19, 2022

5
Everyone

Nice place!

By , from Jonesboro on Mar 30, 2022

4
Everyone

By on Mar 24, 2022

3
Family with small children

The hotel is fine for the price if you’re not spending much time there. Cleanliness could use some work but it did the trick for us.

By on Jul 26, 2021

2
Everyone

The beds were unsupportive and the towels were super thin and flimsy. The pillows were the worst. The pool was “indefinitely closed” and it was the only perk of the dump. It was extremely pricey and we were taken advantage of price wise due to the LAX tournament

By on Jul 20, 2021

4
Partner Couples

It was located in remote medical services area away from commercial traffic and sources. Very strange - area almost felt abandoned at night.

By on Jun 22, 2021

5
Everyone

By on Jan 23, 2020

Best Western Springfield West Inn

429 Riverdale Street, West Springfield, MA 01089
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