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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.0

Very good

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Popular LocationBig E9 min walk
  • Popular LocationEastern States Exposition6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)26 min drive

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The price is $127
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$145 total
includes taxes & fees
Aug 10 - Aug 11
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About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • The nearest major airports are:<br />Westfield, MA (BAF-Barnes Municipal): 20-min drive, 13 mi/21 km<br /> Bradley Intl. Airport (BDL): 27-min drive, 22.4 mi/36.1 km<br /> <p>The preferred airport is Bradley Intl. Airport (BDL). </p>

Restaurants

  • ‪Wood-N-Tap - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Big E and Connecticut River. You'll also find MassMutual Center and MGM Springfield within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Aug 6, 2024 start from $97.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Does Best Western Springfield West Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13 mi away (20 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies at Best Western Springfield West Inn?

No, you won't find guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 361 out of 1002 reviews" "
Rating 8 - Good. 389 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Susan, Kula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and pleasant. The cleaning agent was very strong and had a specific odor that seemed to permeate everywhere. Once the cleaning time was done, however, it seemed to dissipate some. Overall it was a nice stay and comfortable for an affordable price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Neil

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service.
The check-in lady was very accommodating. Everyone who worked there was very nice and helped when asked.
Stayed 3 nights in Apr 2024

6/10 Okay

Sandra

Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Place
Stayed 1 night in Mar 2024

10/10 Excellent

Laura, Phoenixville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The complimentary breakfast was good. Room was clean. Close proximity to the Expo center and plenty of dining & shopping options
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The property is at a nice location that is convenient to shopping and the highway. What the rooms lack is updated bathrooms. The TV was smaller than what I have had in other BWs and the lack of USB connections was a little concerning.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service
Property was good & not to far from our trip to the Eastern States Expo
Stayed 1 night in Feb 2024

8/10 Good

Dilmurat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Breakfast
Pros: Check in was seamless and every staff we encountered was very friendly and helpful, the parking lot is well lit (you do need to sign a disclaimer that the hotel is not liable for any damage to your car- it is a good idea anywhere to keep your valuables with you), no insects (always a bonus), the beds were comfortable, the sheets were clean and there were ample, clean pillows, the breakfast was the best part of the stay and why we chose this hotel- lots of options, clean dining area. Cons: Our room was in desperate need of maintenance and updates. I'm not going to list everything or post pictures- but the building is old and some major maintenance needs to happen. I knew this before booking by reading reviews, but I read reviews for other hotels in the area and it does seem that they all need updating. This hotel needs updating and also general maintenance.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
It was clean even the stairwells were clean and swept. Breakfast was great and the help kept the area stocked and clean.Room was comfortable clean an functional.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Michele

Liked: Staff & service
Easy access using back stairwell for anyone to enter. Room had an odor. Smell of weed throughout the hallway, stuffed towel at the base of the door.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Bruce, Dover

Liked: Staff & service, amenities
A standard budget property, albeit slightly overpriced, in a pretty busy area. Staff were very cordial. But breakfast was limited. I did like that towels and linens were softer than at other similar hotels where I've found them stiff/scratchy previously.
Stayed 2 nights in Jan 2024

8/10 Good

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Noel

Stayed 1 night in Jan 2024

10/10 Excellent

Tippy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel. Convenient location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam(front desk representative) was very friendly and assisted me with my questions. Also, he was smiling and greeting and asking me if I needed something else. I forgot my member # and he was able to assist me on that, too. He is very knowledgeable and professional. Thank you, again. Sam. You made my stay easy!
Stayed 1 night in Dec 2023

8/10 Good

Louise

10/10 Excellent

desiree

Stayed 1 night in Dec 2023