Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area
Coffee service
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(104 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Springfield

Located in Metro Center, Holiday Inn Express Springfield Downtown by IHG is adjacent to MassMutual Center and within a 15-minute walk of popular sights like Paramount Theater. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 0.6 miles
  • Springfield Armory - 13 min walk - 0.7 miles
  • Titanic Museum - 2 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪Commonwealth Bar - ‬6 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Burger King - ‬8 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and a fitness center
Guests of Holiday Inn Express Springfield Downtown by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Tax ID number is C0004282810.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on Oct 19, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Springfield Downtown by IHG?

This hotel is situated in Metro Center within a short 5-minute walk of MGM Springfield and also 15 minutes on foot from Naismith Memorial Basketball Hall of Fame. You'll also find Eastern States Exposition and Big E within a short drive.

Is there parking available at Holiday Inn Express Springfield Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a casino on the premises?

No, Holiday Inn Express Springfield Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, Egyptian cotton sheets, and free Internet access.

Are there hot tubs at Holiday Inn Express Springfield Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Springfield Downtown by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express Springfield Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Springfield Downtown by IHG though service animals are welcome.

Does Holiday Inn Express Springfield Downtown by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express Springfield Downtown by IHG?

The closest major airport to Holiday Inn Express Springfield Downtown by IHG is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 20.5 mi away (26-minute drive).

Can I book a room with a balcony at Holiday Inn Express Springfield Downtown by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Springfield Downtown by IHG.

Reviews

Holiday Inn Express Springfield Downtown by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

Reviews

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and convenient location. The free breakfast was also great!
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in Springfield is right around the corner from the MGM casino in downtown Springfield. The downtown has much to offer with museums and dining within easy walking distance. Our room was very clean and comfortable and the breakfast was hot and very good. The only thing I didn't care for was the parking arrangement. The free parking was down a side street a block away. Had the weather been bad it would have been a long way to lug suitcases. Also, the lighting to and around the parking could have been better.
Stayed 1 night in Jul 2025

6/10 Okay

Xilma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it definitely will stayed again
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fine Stay

Good place with good breakfast in the morning. Parking was a chore but not terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bit pricey, but conveniently located, clean and comfortable. Front desk staff very friendly and helpful. All in all, very happy! If you have to be in Springfield, highly recommend
Stayed 3 nights in Jun 2025

6/10 Okay

Hugo

Liked: Cleanliness, property conditions & facilities
Extremely noisy outside you can hear loud cars and motorcycles. But overall a great location to all my needs
Stayed 1 night in Jun 2025

10/10 Excellent

Aristides

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and conveniently located.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was spacious and clean. Front desk staff morning and night were very friendly and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Lin

Stayed 1 night in May 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Had to come here last minute due to unforeseen issues at our previous hotel. They were very accommodating and quick with check in. The only parts I had a negative experience with was that it can be really loud at night which is something that it out of the hotels control because it’s loud due to the traffic on the street , so wasn’t a huge issue. The other thing I didn’t like was that the parking lot for the hotel is down the street which makes it difficult to check in and out. Other than that the breakfast was good and the room was awesome and clean! If I’m ever in the area again I will be staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Amenities
We liked the proximity to the MGM casino. The breakfast was better than most establishments. We were allowed to keep our luggage at the front desk until our train ride.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in middle of everything just what I need it great stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Rosa

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room smelled of urine, the area was noisy and a lot of weird people activity. At night we went to get ice, around midnight, and there was a guy stalking us and trying to open random doors. The hotel had to call the police.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Stayed 1 night in Feb 2025

10/10 Excellent

Amina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean. Staff were very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but mold odor in the bathroom

The room was clean except it had a mold odor in the bathroom. It seemed to have had a prior leak under the sink.
Stayed 2 nights in Jun 2025