Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video - submitted by JetsettingJabber
Indoor pool
Lobby sitting area
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪10 min walk‬

Room options

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(113 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Springfield

Located in Metro Center, Holiday Inn Express Springfield Downtown by IHG is adjacent to MassMutual Center and within a 15-minute walk of popular sights like Paramount Theater. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.1 miles
  • Springfield Museums - 3 min walk - 0.2 miles
  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 0.8 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Commonwealth Bar - ‬6 min walk
  • ‪MGM Lobby - ‬3 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Guests of Holiday Inn Express Springfield Downtown by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Tax ID number is C0004282810.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on May 31, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Springfield Downtown by IHG?

This hotel is situated in Metro Center within a short 5-minute walk of MGM Springfield and also 15 minutes on foot from Naismith Memorial Basketball Hall of Fame. You'll also find MassMutual Center and Dr. Seuss National Memorial less than a mile away.

Is there parking available at Holiday Inn Express Springfield Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a casino on the premises?

No, Holiday Inn Express Springfield Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

What do couples enjoy most about Holiday Inn Express Springfield Downtown by IHG?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, Egyptian cotton sheets, and free wired internet.

Does Holiday Inn Express Springfield Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Springfield Downtown by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express Springfield Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Springfield Downtown by IHG though service animals are welcome.

Does Holiday Inn Express Springfield Downtown by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Springfield Downtown by IHG?

The closest major airport to Holiday Inn Express Springfield Downtown by IHG is Springfield Union Station (ZSF), which is within a mile. Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 16.1 mi away (27-minute drive).

Are there rooms with balconies at Holiday Inn Express Springfield Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Springfield Downtown by IHG.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 771 out of 1162 reviews
Rating 8 - Good. 261 out of 1162 reviews
Rating 6 - Okay. 64 out of 1162 reviews
Rating 4 - Poor. 26 out of 1162 reviews
Rating 2 - Terrible. 40 out of 1162 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities
CLEAN ROOM AND BATHROOM; NICE BREAKFAST BUFFET
Stayed 1 night in Feb 2026

8/10 Good

Dante

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

10/10 Excellent

Wilmer S

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2026

8/10 Good

Jacqueline

The room was clean
Stayed 2 nights in Jan 2026

6/10 Okay

Arthur

Traveled with group
Liked: Cleanliness, staff & service, amenities
Walls are thin, and the nightclub across the street could too easily be heard in the room.
Stayed 2 nights in Jan 2026

8/10 Good

Janine

Stayed 3 nights in Jan 2026

8/10 Good

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Raheem

Stayed 2 nights in Jan 2026

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge room, clean, lots of space l, quiet corner room
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great breakfast and location.
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2025

10/10 Excellent

Sean, Pittsfield

Liked: Staff & service, property conditions & facilities
Room was great, bed was very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Stayed 3 nights in Jan 2026

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The main area for improvement would be the reception service. At times, the greeting upon arrival felt a bit distracted and not as attentive as expected. Parking could also be more convenient, as it required a short walk. Overall, the stay was acceptable.
Stayed 2 nights in Jan 2026

8/10 Good

Emily

Stayed 1 night in Jan 2026

8/10 Good

Cailin

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of room in the suite! So comfortable for three kids and two adults, the pool was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, seemed clean, it was a little loud due to traffic outside. Pool was nice, though small. Check in is at 4. We got in at 430 and told room wasn't ready and it would be 30 min. 10min later they "switched our room" so it was ready. Card got charged twice which was very frustrating, but seems to be resolved now. Ate at Red Rose pizzeria restaurant nearby, definitely recommend that! Delicious and right around the corner.
Stayed 1 night in Jan 2026