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Recent guest reviews

Great shampoo

Great location, in downtown area walking distance to good restaurants and attractions, also Baystate health resources. Staff was friendly and helpful, everything was clean and neat, and the bed was so-o-o comfortable! Pandemic precautions limited any access to amenities, breakfast was too high high carb, though the coffee was good. I'd definitely stay again.

Friendly and easy check in. Clean updated rooms. Locally centered

Very accommodating staff🤓 made adjustments to our itinerary to make our trip better.

Hotel was clean, up to date. Staff was more than helpful even helped get my drunk passed out friend to her room and made sure we had everything we needed.

Staff are very friendly, room was spacious and clean.

I liked its location, the convenience of getting everywhere. The staff was so friendly and accommodating.

Convenient location. Free Parking. Mostly clean premises, though the room has a bit of an odor to it. Overall, a good option for the price.

great location, close by entertainment MGM and MassMutual

The room and location are great. Off site parking was a little bit sketchy.

Check-in was fast. Staff very pleasant. Room was spotless. Buffet breakfast was very good. Parking lot off-site lot on next block could be problematic in foul weather.

Very clean and comfortable. The room was amazing.

I only stayed overnight, but the hotel and accommodations were excellent. The complimentary breakfast exceeded my bagel and coffee expectations! Thank you

Very nice. Beds were very comfortable. Clean and welcoming

Hotel have parking lot free 👍 Beds were comfortable free breakfast in the morning

State Street Springfield MA

Hotel highlights

  • Walking distance to MGM Springfield and Naismith Memorial Basketball Hall of Fame
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Metro Center, Holiday Inn Express Springfield Downtown, an IHG Hotel is adjacent to MassMutual Center and within a 15-minute walk of popular sights like Naismith Memorial Basketball Hall of Fame. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Holiday Inn Express Springfield Downtown, an IHG Hotel's 98 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free long-distance calls, free local calls, and ironing boards.


Property features

Guests of Holiday Inn Express Springfield Downtown, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed (Additional Living Area)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Springfield Downtown, an IHG Hotel

Everyone (13) Couples (6) Family (11)
5
Family Partner Couples

Great shampoo

By on Jul 4, 2021

4
Family

Great location, in downtown area walking distance to good restaurants and attractions, also Baystate health resources. Staff was friendly and helpful, everything was clean and neat, and the bed was so-o-o comfortable! Pandemic precautions limited any access to amenities, breakfast was too high high carb, though the coffee was good. I'd definitely stay again.

By on Apr 23, 2021

5
Family

Friendly and easy check in. Clean updated rooms. Locally centered

By on Apr 5, 2021

5
Partner Couples

Very accommodating staff🤓 made adjustments to our itinerary to make our trip better.

By on Mar 21, 2021

5
Everyone

By on Oct 16, 2020

4
Friends Family

Hotel was clean, up to date. Staff was more than helpful even helped get my drunk passed out friend to her room and made sure we had everything we needed.

By on May 17, 2020

Review comment responded on Jun 30, 2020

Thank you for taking the time to give us your feedback.

5
Partner Couples

Staff are very friendly, room was spacious and clean.

By , from New England on Feb 24, 2020

Review comment responded on Feb 25, 2020

Hello Jimmy thank you for taking the time to leave us this 5 out of 5 review. We are glad you enjoyed your stay and hope you choose us for your lodging needs the next time you are in the area.

4
Partner Couples Friends Family

I liked its location, the convenience of getting everywhere. The staff was so friendly and accommodating.

By on Feb 16, 2020

Review comment responded on Feb 23, 2020

I am so glad you enjoyed your experience here at Holiday Inn Express Springfield Downtown! Hope to see you again soon!

5
Partner Couples Business Business

Convenient location. Free Parking. Mostly clean premises, though the room has a bit of an odor to it. Overall, a good option for the price.

By on Feb 9, 2020

Review comment responded on Feb 11, 2020

Hello, We thank you for staying with us and look forward to seeing you again soon!

5
Family Partner Couples

great location, close by entertainment MGM and MassMutual

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you for valuable feedback.

Holiday Inn Express Springfield Downtown, an IHG Hotel

145 State Street, Springfield, MA 01103
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