Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video
Lobby sitting area
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Springfield

Located in Metro Center, Holiday Inn Express Springfield Downtown by IHG is adjacent to MassMutual Center and within a 15-minute walk of popular sights like Paramount Theater. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.1 miles
  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 0.6 miles
  • Springfield Armory - 13 min walk - 0.7 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Commonwealth Bar - ‬6 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Burger King - ‬8 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and a fitness center
Guests of Holiday Inn Express Springfield Downtown by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Tax ID number is C0004282810.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on Dec 10, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Springfield Downtown by IHG?

This hotel is situated in Metro Center within a short 5-minute walk of MGM Springfield and also 15 minutes on foot from Naismith Memorial Basketball Hall of Fame. You'll also find MassMutual Center and Dr. Seuss National Memorial less than a mile away.

Is parking available on site at Holiday Inn Express Springfield Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a casino on the premises?

No, Holiday Inn Express Springfield Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

What amenities will couples enjoy at Holiday Inn Express Springfield Downtown by IHG?

Amenities that appeal to couples at this hotel include a soaking tub, Egyptian cotton sheets, and free Internet access.

Are there hot tubs at Holiday Inn Express Springfield Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Springfield Downtown by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express Springfield Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Springfield Downtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Springfield Downtown by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Springfield Downtown by IHG?

The closest major airport to Holiday Inn Express Springfield Downtown by IHG is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 20.5 mi away (26-minute drive).

Can I book a room with a balcony at Holiday Inn Express Springfield Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Springfield Downtown by IHG.

Reviews

Holiday Inn Express Springfield Downtown by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1055 reviews
Rating 8 - Good. 230 out of 1055 reviews
Rating 6 - Okay. 61 out of 1055 reviews
Rating 4 - Poor. 24 out of 1055 reviews
Rating 2 - Terrible. 34 out of 1055 reviews

Reviews

2/10 Terrible

Rich

Traveled with family
Disliked: Amenities
This hotel is backed up to and next to a 24-hour commercial trucking company. All we heard all night was beeping from semi trucks backing up all night into the morning picking up trailers. the beeping from the trucks was loud and constant. also the gym was closed due to the AC not working and to top it off my wife wasn't able to make waffles in the a.m. because they didn't have any waffle mix. would not stay there again...use pink below to see pics from out the room window.
Stayed 1 night in Aug 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and convenient location. The free breakfast was also great!
Stayed 1 night in Sep 2025

10/10 Excellent

kristy

Great
Stayed 2 nights in Jul 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Great beds —comfy and with nice pillows Good A/C Fridge and microwave Big TV Parking and breakfast included in reasonable pricr
Stayed 1 night in Sep 2025

8/10 Good

Chittur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with 2 comfortable queen beds. Bathroom was clean and had adequate supply of body wash, shampoo, and conditioner. Breakfast was good with decent choices for vegetarians. Staff were friendly and courteous. Only downside was that their parking lot was about a 100 yards away from the hotel. The basketball hall of fame was close to the hotel. Six Flags New England was also quite close. Good hotel for a family to spend a weekend in Springfield MA.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. Lady at front desk was nice and welcoming. Area was ok didn’t do much exploring. MGM casino is literally the next block over.
Stayed 1 night in Aug 2025

10/10 Excellent

moon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love the hotel- the breakfast and the bedding and, there is a little pool on site. We love the staff as well. They are very helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for being able to walk over to MGM Springfield. They have a couple parking lots a block away from the hotel. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rooms, nice breakfast, reasonable rate.
Stayed 1 night in Aug 2025

10/10 Excellent

Rusvel

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay
Stayed 1 night in Aug 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast! Wonderful room, spacious corner (710). Only complaint was very low water pressure in shower and some kind of heavy utility machinery noise during the night. Pizzeria around the corner is fantastic .
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Traveled with family

Excellent customer service

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!
Stayed 2 nights in Aug 2025

8/10 Good

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krupa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There are many homeless walk over there at night time !!!!by the way the hotel is great!!!!!! The location is also great!!!!
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Richard, Raritan

Traveled with family
Hotel is fairly nice. The area is not the best. Springfield is a little perplexing. Some places where fairly nice while other areas of town where almost ghetto. The drunk guy passed out in the parking area wasn't good at all. Casino nearby wasn't that great either.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service, spacious, clean and comfortable

We loved our stay. Helpful staff, huge room, very comfortable beds— everything our family needed including a solid hotel breakfast. Would stay again!
Stayed 1 night in Aug 2025

6/10 Okay

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Harlenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot breakfast and it’s accessibility to the downtown area
Stayed 1 night in Aug 2025