Baldwin Inn & Suites

Suburban hotel in West Springfield with free parking

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly
24/7 front desk
Air conditioning
Free WiFi
Parking included

Explore the area

21 Baldwin Street, West Springfield, MA, 01089

Eastern States Exposition
‪2 min walk‬
MGM Springfield
‪3 min drive‬
Naismith Memorial Basketball Hall of Fame
‪4 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪27 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

365 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

345 sq ft
Sleeps 2
1 King Bed

About the neighborhood

West Springfield

Baldwin Inn & Suites is adjacent to popular attractions such as Storrowton Village Museum and Eastern States Exposition. The 46 rooms at this hotel include microwaves, flat-screen TVs, and desk chairs.

What's nearby

Eastern States Exposition - 2 min walk - 0.1 miles
MGM Springfield - 3 min drive - 2.0 miles
MassMutual Center - 4 min drive - 2.3 miles
Naismith Memorial Basketball Hall of Fame - 4 min drive - 2.3 miles
Big E - 4 min drive - 2.7 miles

Getting around

Springfield Union Station - 9 min drive
Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

‪Two Weeks Notice - ‬6 min walk
‪Wendy's - ‬19 min walk
‪McDonald's - ‬18 min walk
‪Taste Of Lebanon - ‬2 min drive
‪Crepes Tea House - ‬2 min drive

About this property

Baldwin Inn & Suites

Suburban hotel in West Springfield with free parking

Guests staying at Baldwin Inn & Suites enjoy free WiFi in public areas, express check-out, and a vending machine. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a water dispenser and a TV in a common area.

40-inch flat-screen TVs come with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, free local calls, and ironing boards. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Czech, English, Slovak

Similar properties

Pet friendly
Parking included
Free WiFi
Air conditioning

$89 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Free RV/bus/truck parking on site

Things to do

TV in common areas

Family friendly

In-room microwave

Conveniences

24-hour front desk
Luggage storage
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lever door handles
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)

1 building
2 floors
At least 80% lighting from LEDs
Built in 1977
Renovated guestrooms - May 2025
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

40-inch flat-screen TV with cable channels
Hulu
Netflix
Streaming services

Food and drink

Microwave

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 17 2025 to July 31 2025 (completion date subject to change). The following areas are affected:

Exterior
Front desk
Hallway
Lobby
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
Dogs only
2 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008033250

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a smoke detector

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0008033250.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regency Inn West Springfield

Regency West Springfield

Regency Inn Suites

Baldwin Inn & Suites Hotel

Baldwin Inn & Suites West Springfield

Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Baldwin Inn & Suites?

Baldwin Inn & Suites offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Baldwin Inn & Suites?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Baldwin Inn & Suites on Jul 15, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Baldwin Inn & Suites?

This hotel is located in West Springfield, just steps from Eastern States Exposition and Storrowton Village Museum, and within a short walk of Big E Coliseum. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is there parking available at Baldwin Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Baldwin Inn & Suites include a casino on the premises?

No, Baldwin Inn & Suites doesn't have a casino.

Is there an indoor pool at Baldwin Inn & Suites?

No, there is no indoor pool at this hotel.

Is Baldwin Inn & Suites good for couples?

Amenities at this hotel that appeal to couples include Netflix and a 24-hour front desk.

Does Baldwin Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Baldwin Inn & Suites have a restaurant that serves breakfast?

No, Baldwin Inn & Suites doesn't have a restaurant that serves breakfast.

Does Baldwin Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Baldwin Inn & Suites for a fee of USD 75 per pet, per stay.

Does Baldwin Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Baldwin Inn & Suites?

The closest major airport to Baldwin Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 21.8 mi away (28-minute drive).

Are there rooms with balconies at Baldwin Inn & Suites?

No, you won't find guestrooms with balconies at Baldwin Inn & Suites.

Baldwin Inn & Suites Reviews

6.8

7.4/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Darlene

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I love that they are doing it over there was no waiting in a staff was absolutely excellent

Stayed 1 night in Apr 2025

2/10 Terrible

Holmes

Business traveler

Apr 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible Property Dirty and unsafe

Stayed 1 night in Mar 2025

8/10 Good

Julia

Apr 7, 2025

Liked: Staff & service, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Business traveler

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room in West Springfield.

Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in.

Stayed 2 nights in Apr 2025

2/10 Terrible

SAMUEL

Traveled with family

Apr 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Construction site in a shady neighborhood. Not at all what was advertised. Doors hanging by the hinges as you walk down the hallway to your room. Elephant like stomping sounds upstairs at 5:30 am on a Sunday morning. Construction machines humming at 6:30 am on Sunday. When the receptionist was asked about this he denied that any work was being done and became belligerent. Shady couple hanging outside the ?hotel day and night performing lewd acts Saturday night and Sunday morning. I would not stay there for free after today. Not sure how the place is licensed to operate!

Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Business traveler

Apr 7, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

It seemed like a sketchy neighborhood, and on top of that the hotel was undergoing renovation and it should not have been open for business. The view from my room was of a courtyard-turned-storage area. So I was looking at piles of old mattresses, etc. The room had a fridge and a microwave, which was great, but terrible lighting. And the hotel had no amenities--no breakfast, nothing to eat, no coffee except the in-room weak brew. I registered and paid for two nights but I bolted out of there as soon as I could after the first night, and got a different hotel. The name "Regency" implies something fancy--this was a dump.

Stayed 2 nights in Apr 2025

6/10 Okay

Craig

Traveled with family

Apr 6, 2025

Liked: Staff & service

Disliked: Cleanliness

The stay was just ok. It appeared that it was being renovated so the place would likely be nicer when renovations are completed.

Stayed 1 night in Apr 2025

4/10 Poor

Marc

Business traveler

Apr 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no phone in the room. Turned out that the hotel didn't have phone service at all. You had to walk out to the front desk if you wanted anything. No chair in room. When I requested one, they delivered a chair that was so stained and worn, I had to drape in towels. Front desk staff were polite and tried to be helpful. I think they were left in an untenable position.

Stayed 2 nights in Mar 2025

10/10 Excellent

Mayra

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was nice

Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Mar 2, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Feb 2025

4/10 Poor

Valerie

Traveled with family and small children, Business traveler

Feb 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

When we booked our stay it didn’t mention they were doing construction. Hallways were covered in plastic and painters tape and smelled of paint fumes. All smoke detectors were covered in painters tape. There was other peoples trash in the room under the heater and edges of the bed. our heater in the bathroom didn’t work so bathroom was freezing. We had no refrigerator. The weather was bad when we were there the parking lot was all ice and parking spots weren’t plowed.

Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay . Beds are amazing and very clean hotel

Stayed 1 night in Jan 2025

4/10 Poor

Alain

Feb 5, 2025

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Corina

Feb 3, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Freeport

Traveled with group

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.

Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No breakfast or coffee, and little hot water

While the hotel was quiet, clean, and comfortable, there was little pressure in the sink, and it took forever to get hot water. I was also disappointed that for $777 for 2 nights, there was no breakfast service, and no coffee in the room.

Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Jan 19, 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Helen

Jan 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

As a woman traveling alone this was not the place to stay. There was no one at the front desk at 7 PM when I arrived, the website said front desk was open until 10. The door to the lobby had no security lock and the door from the lobby to the rooms had no security lock. The TV did not work, I had to switch plugs around to get the lights on over the bed, and the standing lamp had to be unplugged to shut it off. There was an empty nip bottle beside the night table and lastly the air conditioner was on full blast, it was 18 degrees outside. I did not stay. I left and checked into another hotel down the street.

Stayed 1 night in Jan 2025

4/10 Poor

James

Business traveler

Jan 14, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Tv didnt work, shower head had a leak. Found liquor bottles from previous person to stay there. Bed was hard as a rock.

Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Jan 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Corina

Business traveler

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Jan 7, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Jan 6, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Jan 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!

Stayed 1 night in Dec 2024