Baldwin Inn & Suites, SureStay Collection by Best Western

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for Baldwin Inn & Suites, SureStay Collection by Best Western

Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Microwave
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
21 Baldwin Street, West Springfield, MA, 01089
  • Place, Eastern States Exposition
    ‪2 min walk‬
  • Place, MGM Springfield
    ‪3 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Baldwin Inn & Suites, SureStay Collection by Best Western is adjacent to popular attractions such as Storrowton Village Museum and Eastern States Exposition. This 46-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Eastern States Exposition - 2 min walk - 0.1 miles
  • MGM Springfield - 3 min drive - 2.0 miles
  • MassMutual Center - 4 min drive - 2.3 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 2.3 miles
  • Big E - 4 min drive - 2.7 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Food Court @ The Big E - ‬6 min walk
  • ‪Wurst Haus @ The Big E - ‬6 min walk
  • ‪West Springfield Lions Club - ‬7 min walk
  • ‪CT Beer Garden at the Ct Building - ‬8 min walk

About this property

Baldwin Inn & Suites, SureStay Collection by Best Western

Suburban hotel with free breakfast and a 24-hour front desk
Guests staying at Baldwin Inn & Suites, SureStay Collection by Best Western enjoy free WiFi in public areas, express check-out, and a water dispenser. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a TV in a common area and a vending machine.
Guests can expect to find free WiFi and 40-inch flat-screen TVs with cable channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, free local calls, and ironing boards. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1977
  • Renovated guestrooms - May 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008033250.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

What's there to do near Baldwin Inn & Suites, SureStay Collection by Best Western?

This hotel is located in West Springfield, just steps from Eastern States Exposition and Storrowton Village Museum, and within a short walk of Big E Coliseum. You'll also find Six Flags New England and MGM Springfield within a short drive.

Is parking available on site at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Baldwin Inn & Suites, SureStay Collection by Best Western include a casino on the premises?

No, Baldwin Inn & Suites, SureStay Collection by Best Western doesn't have a casino.

Is there an indoor pool at Baldwin Inn & Suites, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

Does Baldwin Inn & Suites, SureStay Collection by Best Western have a hot tub?

No, this hotel doesn't have a spa tub.

Does Baldwin Inn & Suites, SureStay Collection by Best Western have a restaurant that serves breakfast?

Baldwin Inn & Suites, SureStay Collection by Best Western offers free continental breakfast each morning though there is no restaurant.

Does Baldwin Inn & Suites, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Baldwin Inn & Suites, SureStay Collection by Best Western for a fee of USD 75 per pet, per stay.

Does Baldwin Inn & Suites, SureStay Collection by Best Western have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Baldwin Inn & Suites, SureStay Collection by Best Western?

The closest major airport to Baldwin Inn & Suites, SureStay Collection by Best Western is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 21.8 mi away (28-minute drive).

Are there rooms with balconies at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, some guestrooms at Baldwin Inn & Suites, SureStay Collection by Best Western offer a balcony.