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Tru by Hilton Chicopee Springfield

2.5 star property

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Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Lobby
Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪16 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Mobility Accessible Two Queens Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Hearing Accessible Two Queens Room with Bathtub

  • Sleeps 4
  • Free WiFi

Mobility Accessible Two Queens Room with Bathtub

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Accessible Hearing Roll in Shower

Premium bedding, down comforters, blackout drapes, iron/ironing board

1 King Accessible Hearing Roll in Shower

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Accessible Room with Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

1 King Accessible Room with Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Hearing Accessible with Tub

Premium bedding, down comforters, blackout drapes, iron/ironing board

2 Queen Hearing Accessible with Tub

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Hearing Accessible

Premium bedding, down comforters, blackout drapes, iron/ironing board

1 King Hearing Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Hearing Accessible

Premium bedding, down comforters, blackout drapes, iron/ironing board

2 Queen Hearing Accessible

  • Sleeps 4
  • Free WiFi

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield places you within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 16 min walk - 0.9 miles
  • Chicopee Memorial State Park - 3 min drive - 2.5 miles
  • MassMutual Center - 8 min drive - 7.3 miles
  • MGM Springfield - 9 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.7 miles

Getting around

  • Holyoke Station - 14 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬15 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Say When - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Tru by Hilton Chicopee Springfield

At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
Chicopee
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,001 reviews
$121 nightly
The price is $138
Jun 21 - Jun 22
Total with taxes and fees
Hampton Inn Chicopee/Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 15 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from March 17 2026 to July 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on May 28, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee within a short 16-minute walk of Chicopee Falls Dam. You'll also find Connecticut River and Springfield Armory within a short drive.

Is parking available on site at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from June 1 2026 until June 15 2026 (subject to change).

What amenities will couples enjoy at Tru by Hilton Chicopee Springfield?

Couples staying at this hotel will appreciate amenities like a down comforter and free wired internet as well as an indoor pool.

Does Tru by Hilton Chicopee Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Chicopee Springfield have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Springfield Union Station (ZSF), which is 7.4 mi away (14 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 13.5 mi away (27-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Chicopee Springfield?

No, you won't find guestrooms with balconies at Tru by Hilton Chicopee Springfield.

Tru by Hilton Chicopee Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a single night and to be honest everything was awesome. We had a small issue with our TV remote not working but the staff was able to fix everything, very quick and easily. All of the staff that we encountered were friendly and eager to assist with any inquiries we had. Over all, we would and will stay here again!! Thank you for taking care of our family while we were their.
Stayed 1 night in Apr 2026

10/10 Excellent

Jualys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Mar 2026

10/10 Excellent

Nathan, Portland

Stayed 1 night in Feb 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fab
Stayed 3 nights in Feb 2026

8/10 Good

Fiona

Stayed 1 night in Feb 2026

10/10 Excellent

tim

Stayed 2 nights in Feb 2026

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was exceptionally pleasant, I’d stay here again. Would recommend it to anyone.
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Decent breakfast. Very friendly staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rouzhae

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
REALLY GOOD!
Stayed 1 night in Feb 2026

2/10 Terrible

William

Stayed 1 night in Feb 2026

10/10 Excellent

Darwin

Stayed 2 nights in Jan 2026

10/10 Excellent

Darwin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2026

6/10 Okay

John

Did not check in.
Stayed 1 night in Feb 2026

8/10 Good

craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly clean accommodation were just what we needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon

Stayed 6 nights in Dec 2025

8/10 Good

Tom

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, simple, and clean. I was just an overnight stay, and it fit the bill. There were some strange spots on the bathroom wall and liquid-stain marks around the living area wall. This was a little off-putting.
Stayed 1 night in Jan 2026

8/10 Good

George Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was as I would expect . Danielle at the front desk was beyond accommodating. 5 Stars for her
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was beautiful spotless I am picky
Stayed 2 nights in Jan 2026

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service
The room and bed was amazing, so comfy , and clean. It gives the 70s and 90 s vibe so nice the only thing they should add is a lounge bar for late night drinks,
Stayed 1 night in Jan 2026

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and read for us to get some sleep. It was a rest between driving and heading home. Very pleased.
Stayed 1 night in Jan 2026

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