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Tru by Hilton Chicopee Springfield

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down comforters, blackout drapes, iron/ironing board
Lobby
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪7 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible Two Queens Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Queens Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Queens Room with Bathtub

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield places you within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.0 mile
  • Chicopee Memorial State Park - 2 min drive - 1.2 miles
  • MassMutual Center - 7 min drive - 7.3 miles
  • MGM Springfield - 7 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.7 miles

Getting around

  • Holyoke Station - 14 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬15 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Say When - ‬3 min drive
  • ‪Panera Bread - ‬10 min walk

About this property

Tru by Hilton Chicopee Springfield

At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
Chicopee
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,001 reviews
$111 nightly
The price is $126
Apr 19 - Apr 20
Total with taxes and fees
Hampton Inn Chicopee/Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 17 2026 to July 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Apr 14, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee within a short 16-minute walk of Chicopee Falls Dam. You'll also find Connecticut River and Springfield Armory within a short drive.

Is parking available on site at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Tru by Hilton Chicopee Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Tru by Hilton Chicopee Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Chicopee Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.5 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 26.9 mi away (34-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Chicopee Springfield?

No, at Tru by Hilton Chicopee Springfield, there aren't any guestrooms that list a balcony.

Tru by Hilton Chicopee Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa, Horseheads

Stayed 1 night in Jan 2026

8/10 Good

Desann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were attentive. Room was small but a very functional layout. The walls were paper thin but during quiet hours it was fine.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oluwatimilehin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and parking!
Stayed 1 night in Dec 2025

10/10 Excellent

Quan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, modern and clean. The breakfast is not fresh and hot enough, but okay.
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel tres bien, la chambre propre , salle de bain tres bien avec une grande douche . Pour moi je suis juste un peu déçue par le petit dejeuner, pas trop de choix
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Kelbin

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Paul

Traveled with family
Breakfast was below average. The toppings menu for pancakes that they highlight is beliw average to most other hotels. Eggs taste like a powder egg mix. Room is very tiny with absolutely no place to put clothes. They recommend storing it under the bed. Overall well below average for a hilton property
Stayed 5 nights in Dec 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fun lobby setup, comfy beds. Walls somewhat thin, hopefully you have quiet neighbors. but not too much noise from road. Main complaint - housekeeping. They talked loudly outside my door at 930am despite having the do-not-disturb sign on the door (checkout at noon). Even crazier, they barged into my brothers room at 10am without knocking, while he was naked coming out of the shower. He also had the do-not-disturb sign on the door. Manager - please talk to your workers about these issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana Michelle

Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities
Everything was great besides do not go there when its snowing or freezing rain. They do not salt the parking lot and it was a sheet of ice. I told the staff and they just smiled and said it happens.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the pet fee was $75. Our room was $120. Most places charge $25 for the pet fee.
Stayed 1 night in Dec 2025

2/10 Terrible

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Loralee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite alright
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Genesis

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2025

4/10 Poor

Daniil

Incredibly thin walls, easily
Stayed 1 night in Dec 2025

6/10 Okay

Natalia

Stayed 6 nights in Dec 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot breakfast lacked no meat options. Rest was ok. Had to turn air on in winter because room was too hot.
Stayed 1 night in Dec 2025

10/10 Excellent

Krishnamohan

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 2 nights in Nov 2025

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