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Quality Inn Chicopee - Springfield

2.5 star property

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Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast
Fitness facility
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chicopee

Quality Inn Chicopee - Springfield is located within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This 100-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.0 mile
  • Chicopee Memorial State Park - 2 min drive - 0.9 miles
  • MassMutual Center - 7 min drive - 7.5 miles
  • MGM Springfield - 8 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Say When - ‬3 min drive

About this property

Quality Inn Chicopee - Springfield

Quality Inn Chicopee - Springfield features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008350610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Apr 6, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Chicopee - Springfield?

This hotel is located in Chicopee, a short 19-minute walk from Chicopee Falls Dam and also 20 minutes on foot from Chicopee Memorial State Park. You'll also find Connecticut River and Indian Motorcycle Museum within a short drive.

Is there parking available at Quality Inn Chicopee - Springfield?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Chicopee - Springfield include a casino?

No, Quality Inn Chicopee - Springfield doesn't have a casino.

Will I find an indoor pool at Quality Inn Chicopee - Springfield?

No, there is no indoor pool at this hotel.

Is Quality Inn Chicopee - Springfield good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and concierge services.

Does Quality Inn Chicopee - Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Chicopee - Springfield have a restaurant with a breakfast menu?

Quality Inn Chicopee - Springfield offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Chicopee - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Chicopee - Springfield for a fee of USD 25 per pet, per night.

Does Quality Inn Chicopee - Springfield have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn Chicopee - Springfield?

The closest major airport to Quality Inn Chicopee - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.1 mi away (23 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 28.3 mi away (37-minute drive).

Are there rooms with balconies at Quality Inn Chicopee - Springfield?

No, there aren't any guestrooms at Quality Inn Chicopee - Springfield that offer a balcony.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 856 reviews
Rating 8 - Good. 237 out of 856 reviews
Rating 6 - Okay. 191 out of 856 reviews
Rating 4 - Poor. 148 out of 856 reviews
Rating 2 - Terrible. 137 out of 856 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025

6/10 Okay

Stephanie, Franklin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Qing

Stayed 1 night in Nov 2025

4/10 Poor

sarah

Stayed 1 night in Nov 2025

2/10 Terrible

Renee L

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel really needs to be upgraded. There were bugs and the bathrooms were terrible. My experience was not good.
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah

Stayed 1 night in Nov 2025

6/10 Okay

alicia

Traveled with partner
It was ok for a night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Noreen

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms from second floor to first where I got woken up by drink kids
Stayed 1 night in Oct 2025

4/10 Poor

Marcio

Disliked: Amenities, property conditions & facilities
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off". Staff was pleasant, I felt safe, heating worked.
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Traveled with group
Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 2 nights in Oct 2025

6/10 Okay

Leonardo

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 3 nights in Oct 2025

4/10 Poor

Pam

Disliked: Cleanliness
Dirty towels, noisy room, beds are sinking in middle. Tub is stained dirty.
Stayed 1 night in Oct 2025

2/10 Terrible

Ginette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. Mold in the shower. Chairs and carpets stained and filthy.
Stayed 1 night in Sep 2025

4/10 Poor

Daniela

Stayed 2 nights in Oct 2025

2/10 Terrible

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was in disrepair, the carpets were patched, the chair was ripped and did not raise up at all, the wall paper was peeling, the celling had water stains and mold, the tub was stained and did not have a stopper and creaked when you stepped into it. The walls in the bathroom were permanently dirty, the back of the toilet was a piece of plastic that did not fit properly, the vents on the a/c were broken, there were no tv stations, the furniture was all marked up and had small dents. The silver lamps were completely rusted as was the shower rod. The toilet barely flushed, the room smelled of overpowering lemon and gym socks. I could keep going but you get the picture. If there was any other place to stay I would have left.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC system had no grill on the front of it and was absolutely filthy and jammed with dirt and what looked like mold. There were gaping holes in the walls, barely patched up. The rugs were filthy and smelled musty throughout the entire hotel. Paint coming off the walls everywhere, bathroom tub looked like there was brown dirt and rust staining throughout. Bathroom was repulsive. Stayed here out of desperation with a few other couples for an event where there was no other availability. All of us felt the same way and wound up checking out a day earlier than planned and just abandoning the second night cost. Stay away and avoid at all possible efforts. Horrible.
Stayed 2 nights in Oct 2025

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