Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Premium bedding, desk, iron/ironing board, rollaway beds

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly
Laundry
24/7 front desk
Housekeeping
Free WiFi

Explore the area

463 Memorial Dr, Chicopee, MA, 01020

MassMutual Center
‪9 min drive‬
MGM Springfield
‪9 min drive‬
Naismith Memorial Basketball Hall of Fame
‪9 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪34 min drive‬

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Room options

Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

About the neighborhood

Chicopee

Quality Inn Chicopee - Springfield is located within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This 100-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Chicopee Falls Dam - 18 min walk - 1.0 mile
Baystate Medical Center - 6 min drive - 5.5 miles
MassMutual Center - 9 min drive - 7.5 miles
MGM Springfield - 9 min drive - 7.7 miles
Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

Holyoke Station - 15 min drive
Logan International Airport (BOS) - 97 min drive

Restaurants

‪Chick-fil-A - ‬5 min walk
‪Starbucks - ‬11 min walk
‪Buffalo Wild Wings - ‬7 min walk
‪McDonald's - ‬10 min walk
‪Panera Bread - ‬9 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk

Quality Inn Chicopee - Springfield features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.

Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.

Languages

English, Spanish

Similar properties

Welcome to Quality Inn, where guests can check in and enjoy a warm atmosphere.

Pool
Breakfast included
Pet friendly
Parking included

$83 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom

2 floors
Designated smoking areas

Room amenities

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Pay movies
TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0008350610

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0008350610.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield

Quality Chicopee/Springfield Chicopee

Quality Inn Chicopee/Springfield

Quality Inn Chicopee/Springfield Chicopee

Quality Inn Chicopee-Springfield

Quality Chicopee-Springfield

Quality Chicopee Springfield

Quality Inn Chicopee Springfield

Quality Inn Chicopee - Springfield Hotel

Quality Inn Chicopee - Springfield Chicopee

Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Jul 18, 2025 start from $92.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Chicopee - Springfield?

This hotel is located in Chicopee, a short 19-minute walk from Chicopee Falls Dam and also 20 minutes on foot from Chicopee Memorial State Park. You'll also find Connecticut River and Indian Motorcycle Museum within a short drive.

Is there parking available at Quality Inn Chicopee - Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Chicopee - Springfield include a casino?

No, Quality Inn Chicopee - Springfield doesn't have a casino.

Will I find an indoor pool at Quality Inn Chicopee - Springfield?

No, there is no indoor pool at this hotel.

Is Quality Inn Chicopee - Springfield good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and concierge services.

Does Quality Inn Chicopee - Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Chicopee - Springfield have a restaurant with a breakfast menu?

Quality Inn Chicopee - Springfield offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Chicopee - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Chicopee - Springfield for a fee of USD 25 per pet, per night.

Are there connecting rooms at Quality Inn Chicopee - Springfield?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn Chicopee - Springfield?

The closest major airport to Quality Inn Chicopee - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.1 mi away (23 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 28.3 mi away (37-minute drive).

Are there rooms with balconies that I can book at Quality Inn Chicopee - Springfield?

No, you won't find guestrooms with balconies at Quality Inn Chicopee - Springfield.

Quality Inn Chicopee - Springfield Reviews

6.4

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

10/10 Excellent

Renee

May 25, 2025

Liked: Staff & service

Great check in experience

Stayed 1 night in May 2025

2/10 Terrible

Jodi

Traveled with family

Sep 19, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Pet friendly, bad smell

We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again.

Stayed 1 night in Sep 2023

2/10 Terrible

Gilbert, Guilford

Traveled with family

Jul 29, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was not open to the public. They charged me anyways.

Stayed 3 nights in Jul 2023

4/10 Poor

James

Jun 2, 2023

Disliked: Cleanliness, property conditions & facilities

Think twice about it

I have used this hotel many times before and just seems to be going downhill.the card entry system still doesn't work for exterior doors 2 years later. I do not think housekeeping knows what a vaccum is.maitence department has no idea how to clean carpets. Housekeeping should be given scrubbing bubbles to use on tubs it doesn't matter what area you stay in the hotel same issue. The biggest draw back was the group in the lobby when I arrived then I found out they are using hotel as housing. The other big iss was when I went up stairs to my room the whole hallway smelled of fish.(cooked)when I got to my room other end of hall I left my door open and open the window to get smell out of hallway.i said something to the front desk they informed me it was a long term tenant. They apologized to me. I said say something tell they to open windows when cooking. I guess it's time to find a new place when in town because it truly seems that the owner of property doesn't care about things. The front desk did all they could for me I said thank you. It's amazing that the price here is only slightly less than other hotels in area with far better amenities.

Stayed 2 nights in May 2023

6/10 Okay

Janet

Traveled with family

Jun 1, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in May 2023

10/10 Excellent

MARK

May 28, 2023

Liked: Cleanliness, property conditions & facilities

Central location but more importantly the staff here is exceptional.

Stayed 1 night in May 2023

4/10 Poor

Kyuhyung

Traveled with family

May 27, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

The room had no ventilation and smelled bad, and I was assigned a room without even changing the bed sheets. I was on the first floor and the window screen door was torn and I couldn't even open it for air circulation. The length of the shower handle so tight that even an adult woman could not open the shower by my self without my husband's help. Only good thing kind every staff and Coffee prepared in the lobby.

Stayed 1 night in May 2023

6/10 Okay

Stephen

May 24, 2023

Disliked: Property conditions & facilities

Good value for the price

Stayed 1 night in May 2023

10/10 Excellent

Lynnette

May 22, 2023

Stayed 2 nights in May 2023

2/10 Terrible

David

Traveled with partner

May 20, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Staff was pleasant. Building is in need of improvement in every area. Non smoking, but room smelled of smoke. Bed was lumpy looking. Icemaker roared and leaked down the hall. After a local evening event, we chose to make a 2-hour middle-of-the-night drive home rather than stay.

Stayed 1 night in May 2023

2/10 Terrible

John

May 14, 2023

Stayed 2 nights in May 2023

6/10 Okay

geraldine

Traveled with family

May 8, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Chicapee

Hotel is old, needs a do-over.

Stayed 1 night in May 2023

4/10 Poor

Tammy

Traveled with family

Apr 30, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Shady place

Locked doors raises safety questions. Front desk staff was very good. Super friendly. Room smelled of smoke. Pillows were tiny. Stains on sheets. Bathroom was not good. Cracked tiles, dirty floor, stained tub. Definitely not the standard of Quality Inn’s I’ve stayed in before.

Stayed 1 night in Apr 2023

4/10 Poor

ahmand

Apr 27, 2023

Disliked: Cleanliness, property conditions & facilities

Bed was dirty like it a guess just got out. Hairs everywhere! A dirty cloth on the nightstand of idk what! All exits were proped open all night.

Stayed 1 night in Apr 2023

4/10 Poor

Randi

Traveled with family

Apr 27, 2023

When I arrived at the property, I sat in the parking lot with my young son and looked around, The building to the left had one window where it looked like someone had a brawl inside. The blinds were all beaten up and looked awful. I had read the reviews and they seemed mixed. I didn't feel safe going into the hotel so we left. I booked into the Tru Hilton a couple of doors down and called the Quality and cancelled my reservation. I am not usually a nervous person staying at hotels as I travel by myself often. This hotel just didn't feel safe to me. It looks as though people might live there instead of it being a hotel only facility.

Stayed 2 nights in Apr 2023

10/10 Excellent

James

Apr 19, 2023

Liked: Cleanliness, staff & service, room comfort

Owner needs to look into property

The owner needs to fix outside door locks. Rugs could use a good cleaning/ shampoo. Other than that it was a good place to stay

Stayed 1 night in Apr 2023

10/10 Excellent

James

Apr 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place overall

The owner needs to fix the eletronic door entry. This has been a issue for a while.if door is not propped open you can't get back in. You can go to front door but if nobody in lobby and the desk clerk has to go help another guest your stuck outside.

Stayed 1 night in Apr 2023

2/10 Terrible

Emilio

Traveled with family and small children

Mar 13, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

N othing the staff is rude wanted to charge me more than I pay for

Stayed 1 night in Mar 2023

6/10 Okay

Monica

Traveled with family

Mar 8, 2023

Liked: Staff & service

Disliked: Cleanliness, room comfort

Blood

Our room had blood in the bathroom so we had to move rooms after we already unpacked with a one year old

Stayed 1 night in Mar 2023

10/10 Excellent

Bill

Traveled with group

Mar 3, 2023

Satisfied stay

It was just a quick night stay was very clean. Everything was intact. The only issue was the toilet was running slow, but I let the front end know so hope they were able to get that resolved.

Stayed 1 night in Mar 2023