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Recent guest reviews

It is convenient location next to shopping and restaurants in walking distance.

Staff was friendly. Property was very clean. Good value

Did not like smell of room clearer. One of two mattresses was soft and comfortable. Need a mix of thin and thick pillows. Only had thick pillows.

Easy access from the highway. No truck or trailer parking.

I had requested a room suitable for minimally mobile guest and was very pleased at the accommodation, just off the lobby and next to the breakfast room. Very quiet.

Some staff were nice yet others didn’t really make you feel welcome. Cleanliness was an issue. The WiFi was inconsistent, and the treadmill did not work in the gym. The lockout where you have to press the doorbell to enter at night was ridiculous for that area which is reasonably safe; standing out there in windy cold weather is not a way to welcome a new customer, especially when it took them some time to answer! Worse, my hands were full so when I set something down to buzz me in, I dropped my phone and the glass cracked on it!

Nice hotel, restaurants nearby and close to the highway.

The hotel was well located in Chicopee and the staff was very nice. My room had a clean bed, but I found cigarette ashes and hair in the room, and my windows were unlocked. It was very damp in the room.

Very weird smell to it how to switch rooms because didn't have refrigerator and microwave disappointed in

Curtains were ripped and one curtain was missing the bottom half. Had a room with a king bed and the pillows were the size of throw pillows and lumpy as all hell and bed uncomfortable. My husband referred to them as little chicklette pillows. We actually went and bought two cheap regular size pillows. The room smelled musty and room just didn’t feel clean. Wasn’t worth the money we paid.

It was very nice and comfortable the staff was very helpful. The breakfast was good as well

quick stop off for a place to sleep and get a bite to eat on my travels. very convenient.

I will stay here anytime I'm in town.

This is a perfectly serviceable hotel. It's fine for a night or two. Pretty no-frills and basic.

The cheapest option will get you a basic room. The staff was friendly, the room was fine. Nothing fancy. The breakfast was what you would expect. If you are looking to just have a place to stay this will do. Don't expect more than that.

I stayed at a variety of motels on this trip. I specifically chose a Quality Inn, because I have had good experiences with this chain in the past. Unfortunately, this particular one wasn't as good as the rest. It wasn't as clean the walls and carpet need some work. And the front door to my room looked so terrible - it just made me feel ugh when I got there at first. Inside the room wasn't so bad, though. Breakfast was advertised on the property as hot, but other than coffee/tea, it was not a hot breakfast. I paid a little bit more to stay at a Quality Inn - next time, I'll probably just pick the Motel 6 - or upgrade to something better.

Grabbed a quick night at this two-star after an amazing evening concert at Tanglewood in Lenox. Just what we needed for a night of slumber on the way home after a hard partying day. This hotel, right off the Mass Pike, allowed a quick, late-night checkin and a simply-walk-out checkout the next morning after a good night sleep.

Memorial Dr Chicopee MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Located within a leisurely stroll of Chicopee Falls Dam, Quality Inn Chicopee-Springfield is within a few miles (5 km) of Chicopee Memorial State Park. This 100-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

All 100 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Quality Inn Chicopee-Springfield enjoy free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.

Room options

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn Chicopee-Springfield

Everyone (13) Business (4) Couples (7) Family (8) Friends (1) Other (2)
5
Everyone

By on Feb 9, 2021

Review comment responded on Feb 24, 2021

Thank you for taking the time to review your stay

4
Family

It is convenient location next to shopping and restaurants in walking distance.

By on Jan 20, 2020

Review comment responded on Feb 8, 2020

Thank you for taking the time to review your stay with us.

4
Family

Staff was friendly. Property was very clean. Good value

By on Nov 8, 2019

1
Everyone

By on Sep 23, 2019

4
Partner Couples

Did not like smell of room clearer. One of two mattresses was soft and comfortable. Need a mix of thin and thick pillows. Only had thick pillows.

By on Aug 25, 2019

3
Partner Couples

Easy access from the highway. No truck or trailer parking.

By on Aug 22, 2019

4
Family Family

I had requested a room suitable for minimally mobile guest and was very pleased at the accommodation, just off the lobby and next to the breakfast room. Very quiet.

By on Jul 28, 2019

3
Everyone

By on May 13, 2019

2
Everyone

Some staff were nice yet others didn’t really make you feel welcome. Cleanliness was an issue. The WiFi was inconsistent, and the treadmill did not work in the gym. The lockout where you have to press the doorbell to enter at night was ridiculous for that area which is reasonably safe; standing out there in windy cold weather is not a way to welcome a new customer, especially when it took them some time to answer! Worse, my hands were full so when I set something down to buzz me in, I dropped my phone and the glass cracked on it!

By , from Boston, us on Jan 5, 2019

Review comment responded on Jan 24, 2019

We are very sorry to hear about your phone. The automatic door lock is a safety precaution so that we can manage all the entrances with very little staff present in the overnight hours. We do apologize for any inconvenience. The wifi and treadmill are both working as they should now but again we apologize for any inconvenience. Thank you for taking the time to provide your feedback.

4
Everyone

Nice hotel, restaurants nearby and close to the highway.

By on Oct 29, 2018

Review comment responded on Nov 4, 2018

Thanks for taking the time to review your stay with us, we are glad you enjoyed it and we hope to see you again soon.

Quality Inn Chicopee-Springfield

463 Memorial Dr, Chicopee, MA 01020
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