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Sheraton Springfield Monarch Place Hotel

3.5 star property
Pet-friendly hotel with 2 restaurants connected to a shopping center in Springfield

Choose dates to view prices

Photo gallery for Sheraton Springfield Monarch Place Hotel

Property amenity
2 restaurants, breakfast, dinner served; American cuisine
Pub
Pub
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
1 Monarch Place, Springfield, MA, 01144
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪13 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 472 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, City View

  • 472 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View | Living area | 60-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed, City View

  • 691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner

Club Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, City View, Corner

  • 414 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Springfield

Sheraton Springfield Monarch Place Hotel places you in Metro Center, within a leisurely stroll of popular sights such as MGM Springfield and Naismith Memorial Basketball Hall of Fame. This 3.5-star hotel has 325 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Springfield and also close to Eastern States Exposition and Big E.

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 13 min walk - 0.7 miles
  • Springfield Armory - 19 min walk - 1.1 miles
  • Baystate Medical Center - 2 min drive - 1.8 miles

Getting around

  • Springfield Union Station - 9 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪White Lion Brewing - ‬3 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Student Prince - ‬4 min walk
  • ‪Palazzo Cafe - ‬4 min walk
  • ‪Theodore's Blues, Booze, and BBQ - ‬5 min walk

About this property

Sheraton Springfield Monarch Place Hotel

Pet-friendly hotel with 2 restaurants connected to a shopping center in Springfield
At Sheraton Springfield Monarch Place Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 19.95 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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The price is $162
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (37,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 500.00 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 0.5 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004052812.
  • This property accepts credit cards and debit cards.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Frequently asked questions

Is free cancellation available at Sheraton Springfield Monarch Place Hotel?

Sheraton Springfield Monarch Place Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Springfield Monarch Place Hotel?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Sheraton Springfield Monarch Place Hotel on Nov 30, 2025 start from $161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sheraton Springfield Monarch Place Hotel?

This hotel is situated in Metro Center within a short 7-minute walk of MGM Springfield and also 14 minutes on foot from Naismith Memorial Basketball Hall of Fame. You'll also find Eastern States Exposition and Big E within a short drive.

Will I be able to park at Sheraton Springfield Monarch Place Hotel?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Sheraton Springfield Monarch Place Hotel?

Spa services at the hotel include massages.

Does Sheraton Springfield Monarch Place Hotel include a casino on the premises?

No, Sheraton Springfield Monarch Place Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Springfield Monarch Place Hotel?

Yes, this hotel has an indoor pool.

Is Sheraton Springfield Monarch Place Hotel good for couples?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Sheraton Springfield Monarch Place Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Sheraton Springfield Monarch Place Hotel have a restaurant that serves breakfast?

Yes, Sheraton Springfield Monarch Place Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sheraton Springfield Monarch Place Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton Springfield Monarch Place Hotel for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Sheraton Springfield Monarch Place Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Springfield Monarch Place Hotel?

The closest major airport to Sheraton Springfield Monarch Place Hotel is Westfield, MA (BAF-Barnes Municipal), which is 14.8 mi away (20 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 19.2 mi away (22-minute drive).

Are there rooms with balconies at Sheraton Springfield Monarch Place Hotel?

No, you won't find guestrooms with balconies at Sheraton Springfield Monarch Place Hotel.

Does Sheraton Springfield Monarch Place Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Springfield Monarch Place Hotel.

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Traveled with partner
Disliked: Staff & service
They gave me the wrong room and then tried to get me to keep it. I was supposed to be in a junior suite and they gave me in a regular room. They weren’t going to adjust my rate either.
Stayed 1 night in Sep 2025

10/10 Excellent

Derris

Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Jul 2025

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only real issue is the room was on the side of the hotel across from the Marriot. Unfortunately there were cars and motorcycles that were loud going by until the early morning hours. No fault of the staff or hotel. I would prefer to stay at the Sheraton over other hotels in the arrea.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service thanks again!
Stayed 1 night in Jul 2025

8/10 Good

Dany, Attleboro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

DAWN MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful amenities and courtesy employees
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, nice room
Stayed 1 night in Jun 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Keisuke

Stayed 1 night in Jun 2025

8/10 Good

Dwayne

Traveled with partner
Liked: Amenities
It was quite. Near everything in the area. I didn’t like that the shower head was broken and repaired with a rubber band.it slid off and hit me on the head while showering.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heming

Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very quiet and the staff was very pleasant and helpful
Stayed 1 night in Jun 2025

8/10 Good

Maria

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The service not the friendliest front desk.
Stayed 2 nights in Mar 2025

2/10 Terrible

Regina

Stayed 1 night in Jun 2025

8/10 Good

Cliff

Liked: Cleanliness, amenities
Excellent location. Convenient for everything. Comfortable. Quiet. Clean. All the furniture and decor in the room was outdated. Furniture and cabinets were scuffed up and barely operational. Wallpaper was beginning to curl and buckle.
Stayed 1 night in Jun 2025

2/10 Terrible

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok 3 out of 5 stars. Parking was a pain and fills up quickly forcing you to park across the street. The pool was nice but dining was limited and few decent restaurants within walking distance. Starbucks had weird hours, they were closed on Saturdays and at 2pm on Friday. The worse part was we paid for club access and there was nothing to eat/snack in the club, it only had water and soda. When my wife complained and asked it it would be restocked the staff said we don’t stock the club access on weekends because not enough people stay there. What a horrible answer and a lie because there was no parking available on a Friday night. Staff was very rude and wouldn’t let us check in 30 mins early because supposedly there were no rooms ready, which didn’t make sense because they said they didn’t stock club access because hardly anyone stays over the weekend. Nice hotel, nice amenities but horrible staff and food. This property could be much better with a new staff and management.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable. Staff extremely helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 1 night in May 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the hotel was conveniently located near the casino which is where we went The check in was easy but was told that there was a $20 parking fee because their lower garage was full, so assuming they also owned the garage right across the street, so charged my card the $20 and was told NOT to pay the fee again when exiting the garage in the am…. Come to find out, we couldn’t leave the garage without paying because they don’t own that garage, I believe the woman I spoke to when I called back to see how to get out without paying again said it was owned by the Marriott next door….so was a little put off that the Sheraton is collecting money for people to pay to park when it’s not even their garage and it took us an extra 15 min just to get out of there And when speaking to the woman that was working in the am about how to exit out, she was a little bit rude about us not being in their garage , but we were told it was full BUT ….it was the most comfortable bed and bedding I have ever slept in in my life!
Stayed 1 night in May 2025

6/10 Okay

Tracey

Stayed 3 nights in May 2025

6/10 Okay

Robin

Hotel was ok but the surrounding area and harage felt very unsafe and dirty.
Stayed 1 night in May 2025

8/10 Good

Melanie

Stayed 1 night in May 2025

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