Main Street King
King 1 | Sleeps 2
$189*
Per night/room
Sep 24 - Sep 25
- Walking distance to Nai...
- Free WiFi in rooms and ...
- Free parking
- Onsite dining
MGM Springfield
4.0 out of 5.0
One MGM Way,
Springfield,
MA
1-844-663-2269
- Walking distance to Nai...
- Free WiFi in rooms and ...
- Free parking
- Onsite dining
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MGM Springfield
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 12 reviews
This hotel is most popular for:
Recent guest reviews
No coffee in the room. No coffee in the room. No coffee in the room.
I arived to be told I did not have a room. That Orbitz did not py them for the room, and if I wnted a room I would have to pay again. I called Orbitz, then gave the manager the phone. After talking with Orbitz not only did they not have the room I reserved they refused to give e another room if I paid again as they previously promised. I drove three houtrs with my girlfriend who is here from out of the country. This event made me look horrible and caused irreversible damage in my relationship.
Although the rooms are nice & bed comfy, The walls are so thin I could hear the couple next door banging it out all night..😳 Rooms are VERY overpriced
This was our first time at this property, we loved everything about it from the Check in to the rooms and Restaurants - highly recommend this property.
Hotel highlights
- Walking distance to Naismith Memorial Basketball Hall of Fame and MassMutual Center
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Metro Center, MGM Springfield is within a 10-minute walk of popular sights such as MassMutual Center and Naismith Memorial Basketball Hall of Fame. This 250-room, 4-star hotel has a full-service spa, a casino, and 12 restaurants.
Dining
This hotel is home to 12 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start weekends with buffet breakfast, available for a fee from 10:00 AM to 1:00 PM.
Rooms
Guests can expect free WiFi and 42-inch a flat-screen TV with pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a laptop-compatible safe, a phone, and an ironing board.
Property features
Guests of MGM Springfield have access to a full-service spa, a casino, and an outdoor pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a fitness center, free WiFi in public areas, and conference space.
Guest reviews for MGM Springfield
Everyone
Business
Business Travelers
No coffee in the room. No coffee in the room. No coffee in the room.
Review comment
Hector V. responded on Jun 14, 2019
Thank you for submitting your rating. We appreciate your feedback as this is an opportunity for us to work towards improving our guests' experience.
Everyone
Review comment
MGM Springfield responded on Jun 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Partner
Couples
Families
I arived to be told I did not have a room. That Orbitz did not py them for the room, and if I wnted a room I would have to pay again. I called Orbitz, then gave the manager the phone. After talking with Orbitz not only did they not have the room I reserved they refused to give e another room if I paid again as they previously promised. I drove three houtrs with my girlfriend who is here from out of the country. This event made me look horrible and caused irreversible damage in my relationship.
Review comment
Hector V. - Guest Services responded on May 31, 2019
We value your feedback as part of our continual effort to improve the quality of the overall experience we strive to provide. We sincerely regret the inconveniences you encountered during your stay. Please know that this experience is not indicative of the high quality of customer service and standards we strive to provide at MGM Springfield. We apologize that your expectations were not met and we have forwarded your comments to the appropriate department heads in an effort to make improvements for the future.
Everyone
Review comment
Nicole S responded on Apr 1, 2019
Thank you for your recommendation of MGM Springfield. We are pleased to see your visit was exceptional. We hope to have the pleasure of welcoming you back again soon for another fantastic trip.
Everyone
Although the rooms are nice & bed comfy, The walls are so thin I could hear the couple next door banging it out all night..😳 Rooms are VERY overpriced
Review comment
Nicole S responded on Mar 25, 2019
Thank you for taking a moment to review your visit to MGM Springfield. We are truly sorry to hear your stay was anything less than you expected. We are always working hard to improve based upon our guest feedback and hope to have the pleasure of welcoming you back in the future for a more enjoyable visit
Everyone
This was our first time at this property, we loved everything about it from the Check in to the rooms and Restaurants - highly recommend this property.
Everyone
Everyone
Everyone
MGM Springfield
One MGM Way, Springfield, MA 01103Hotel Amenities
Hotel Area
Hotel Policies
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Thank you for taking a moment to rate your stay at MGM Springfield. We look forward to welcoming you back again soon.