Great stay! We booked this hotel while visiting the fair - was great to have a little break from the fair and hit the casino. The rooms were very comfortable and very uniquely decorated - felt luxurious. Late night food at the diner was also great.
Should be an A plus but no breakfast offered? Charged $4 for coffee with no refills? Come on.
Quick stay but a great time.
Very nice room. Clean and stylish.
Nice place
The room decor was beautiful. Very clean throughout the property. Red Rose is a great restaurant within steps of the hotel.
Everyone who worked here from the Valet, to the person checking us in was so friendly and helpful!
All the amenities are right at your fingertip! The property is aesthetically beautiful and updated - attention paid to all the small details in the rooms, hallways, lobby bar! Free parking thanks to the attached casino. Two thumbs up. I can't wait to return.
Room was expensive, not well organized. No good eating places on the premises.
No coffee in the room. No coffee in the room. No coffee in the room.
I arived to be told I did not have a room. That Orbitz did not py them for the room, and if I wnted a room I would have to pay again. I called Orbitz, then gave the manager the phone. After talking with Orbitz not only did they not have the room I reserved they refused to give e another room if I paid again as they previously promised. I drove three houtrs with my girlfriend who is here from out of the country. This event made me look horrible and caused irreversible damage in my relationship.
Although the rooms are nice & bed comfy, The walls are so thin I could hear the couple next door banging it out all night..😳 Rooms are VERY overpriced
This was our first time at this property, we loved everything about it from the Check in to the rooms and Restaurants - highly recommend this property.
Located in Metro Center, MGM Springfield is within a 10-minute walk of popular sights such as MassMutual Center and Naismith Memorial Basketball Hall of Fame. This 240-room, 4-star hotel has 8 restaurants, a casino, and free self parking.
There are multiple options for onsite dining with 8 restaurants, including TAP Sports Bar, which specializes in American cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee from 6:00 AM to 11:00 AM.
Guests can expect 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards. Housekeeping is available on request.
Built in 2018, the brand new MGM Springfield offers a casino, conference space, and express check-in. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, a porter/bellhop, and a gift shop.
Great stay! We booked this hotel while visiting the fair - was great to have a little break from the fair and hit the casino. The rooms were very comfortable and very uniquely decorated - felt luxurious. Late night food at the diner was also great.
Should be an A plus but no breakfast offered? Charged $4 for coffee with no refills? Come on.
Quick stay but a great time.
Very nice room. Clean and stylish.
Nice place
The room decor was beautiful. Very clean throughout the property. Red Rose is a great restaurant within steps of the hotel.
Everyone who worked here from the Valet, to the person checking us in was so friendly and helpful!
All the amenities are right at your fingertip! The property is aesthetically beautiful and updated - attention paid to all the small details in the rooms, hallways, lobby bar! Free parking thanks to the attached casino. Two thumbs up. I can't wait to return.
We love your review of MGM Springfield. It is such a delight to earn your recommendation. We are looking forward to welcoming you back again soon!
Thank you for reviewing MGM Springfield in Orbitz.com. We are looking forward to welcoming you back again soon!
Room was expensive, not well organized. No good eating places on the premises.
Thank you for taking a moment to share your opinions of MGM Springfield. Please accept our sincere apology that any aspect of your stay fell short of expectations. We will utilize your feedback as we make improvements and inform decisions going forward. It is our hope that you will decide to stay with us again in the future.
We absolutely love your review of MGM Springfield. Your positive comments are very much appreciated by our staffs who strive to make sure our valued customers like yourself, are warm welcomed, well served, and truly appreciated. Thank you again and we look forward to seeing you again in the near future!