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MGM Springfield

4.0 star property
Hotel with 8 restaurants, 6-minute walk to MassMutual Center

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video - submitted by JetsettingJabber
5 bars/lounges
Casino
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(99 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(38 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Restore Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street King

9.2 out of 10
Wonderful
(43 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Restore Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Hampton Inn & Suites Springfield/Downtown

South End
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
$108 nightly
The price is $123
Feb 2 - Feb 3
Total with taxes and fees
Hampton Inn & Suites Springfield/Downtown

About the neighborhood

Springfield

Located in Metro Center, MGM Springfield is within a 10-minute walk of popular sights such as MassMutual Center and Naismith Memorial Basketball Hall of Fame. This 240-room, 4-star hotel has 8 restaurants, a casino, and free self parking.

What's nearby

  • MGM Springfield - 1 min walk - 0.1 miles
  • MassMutual Center - 3 min walk - 0.2 miles
  • Dr. Seuss National Memorial - 6 min walk - 0.4 miles
  • Naismith Memorial Basketball Hall of Fame - 10 min walk - 0.5 miles
  • Springfield Armory - 18 min walk - 1.0 mile

Getting around

  • Springfield Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Commonwealth Bar - ‬8 min walk
  • ‪Wahlburgers - ‬8 min walk
  • ‪Red Rose Pizzeria - ‬7 min walk
  • ‪TAP Sports Bar - ‬8 min walk

About this property

MGM Springfield

Hotel with 8 restaurants, 6-minute walk to MassMutual Center
MGM Springfield features a casino, conference space, and a seasonal outdoor pool. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a vending machine.
Guests can expect 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Indoor pool, sun loungers
Sheraton Springfield Monarch Place Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
$144 nightly
The price is $164
Jan 14 - Jan 15
Total with taxes and fees
Sheraton Springfield Monarch Place Hotel

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0003012810.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

Frequently asked questions

Is a free cancellation option available at MGM Springfield?

MGM Springfield offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MGM Springfield?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at MGM Springfield on Jan 11, 2026 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near MGM Springfield?

This hotel is situated in Metro Center within a 10-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. You'll also find Connecticut River and MassMutual Center less than a mile away.

Is parking available on site at MGM Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does MGM Springfield include a casino at the property?

Yes, MGM Springfield has a casino that's 125000 square feet and includes 147 gaming tables, 2500 slot machines, and a VIP room.

Is there an indoor pool at MGM Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from April until October.

What amenities will couples enjoy at MGM Springfield?

There are plenty of amenities for couples at this hotel, including 5 bars, 8 restaurants, and a casino.

Are there hot tubs at MGM Springfield?

No, this hotel doesn't have a spa tub.

Does MGM Springfield have a restaurant with a breakfast menu?

Yes, MGM Springfield has 8 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does MGM Springfield allow pets to stay for free?

Although they can't stay for free, dogs are welcome at MGM Springfield for a fee of USD 150.00 per accommodation, per night.

Are there connecting rooms at MGM Springfield?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from MGM Springfield?

The closest major airport to MGM Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.6 mi away (20 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 17.2 mi away (21-minute drive).

Can I book a room with a balcony at MGM Springfield?

No, you won't find guestrooms with balconies at MGM Springfield.

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 990 out of 1470 reviews
Rating 8 - Good. 267 out of 1470 reviews
Rating 6 - Okay. 115 out of 1470 reviews
Rating 4 - Poor. 47 out of 1470 reviews
Rating 2 - Terrible. 51 out of 1470 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

PATRICIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

stefani

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience at MGM was amazing,friendly staff, clean facilities and fast and courteous service from all vendors!!! Hope to stay again soon!!!
Stayed 1 night in Oct 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service

Why is the hotel entrance a secret?

Let's start with there is no valet parking and go down hill from there. Finding the hotel entrance to check in must be a secret because there is no signage at all. I guess everyone likes to park 4 blocks away and schlep their luggage across the entire garage and length of the casino in hopes of finding the check in desk. We left to go out for the day at 9am and put the service light on. Returned at 4pm and the room had not been cleaned. There were 5 housekeeping carts within 20 feet of our door but apparently it was more important to clean vacant rooms than occupied ones. When we went to the front desk to ask for help they were friendly but useless and we waited an hour for them to get the room cleaned. When I asked for some compensation they offered a $50 dining credit. Of course half the restaurants were closed and the ones that were open were not restaurants but self service kiosks. The room was beautiful but totally lacking in function. No drawers. No refrigerator. Pretty lights but not easily accessible switches and no hand held shower so you have to get your head soaked like it or not. The spa was closed indefinitely. We were told to seek compensation from Hotels.com because we didn't book directly with the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Huge property, beautiful rooms parking was a breeze. Free parking garage part of hotel Staff were great wool definetly stay again
Stayed 1 night in Oct 2025

6/10 Okay

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival about five minutes or so before check-in time of 3:00 pm, I was told a room wasn’t ready. Front desk personnel said that they would text when it was. At 3:30, with still no text, l inquired at the desk and was told there still wasn’t anything available. I had to be at an event by 4::30 and needed to shower and change. I guess a manager, I was never told who he was, found me a room. Needless to say, this was less than ideal. Room, however, was fine once I got in.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had the best nites sleep on the bed at the hotel. the room was gorgeous
Stayed 2 nights in Oct 2025

2/10 Terrible

THOMAS, Cambridge

Traveled with partner
Disliked: Cleanliness, staff & service
Room wasn’t ready over an hour after check in time. No attempt to apologize or compensate for the inconvenience.
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and beautiful. Staff were so gracious.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Boyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergey, Plantation

Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms but there is zero closet or dresser space.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise Or Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Elena

Business traveler
Liked: Cleanliness, property conditions & facilities

For Casino Visitors Only

Not a hotel for business travelers
Stayed 4 nights in Sep 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much walking around casino with fencing
Stayed 1 night in Sep 2025

4/10 Poor

Alysia

Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant I would definitely return and recommend it to others
Stayed 1 night in Sep 2025

2/10 Terrible

Tracy

Liked: Cleanliness
Check in was terrible. It took about 1 hour & 2 calls to my Bank to explain to MGM their system was causing my credit card to decline. The staff at check in kept switching computers & discussing with us how they’ve had to change pins & pass codes to restart their systems. Needless to say our Anniversary getaway was ruined right at check in. First time to MGM Springfield and Definitely the last!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Alysha

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was great but the room was very noising and no microwave or fridge.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Arlette, PLAISTOW

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I took our kids to close out the summer and have our last weekend vacation together. We loved the place, people were so kind and welcoming that always made our family trip unforgettable. Hands down and we will highly recommend it
Stayed 2 nights in Aug 2025