Candlewood Suites West Springfield by IHG

Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Kitchen
Pet friendly
Gym
Laundry

Explore the area

572 Riverdale St, West Springfield, MA, 01089

Big E
‪13 min walk‬
MGM Springfield
‪4 min drive‬
Naismith Memorial Basketball Hall of Fame
‪5 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪30 min drive‬

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Room options

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Sleeps 4
1 Queen Bed

Studio Suite

Sleeps 2
1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Sleeps 2
1 Queen Bed

About the neighborhood

West Springfield

Candlewood Suites West Springfield by IHG places you within a 10-minute stroll of Q Pin 2's and Connecticut River. This 71-room hotel has a coffee shop/cafe along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

Big E - 13 min walk - 0.7 miles
MassMutual Center - 4 min drive - 2.9 miles
MGM Springfield - 4 min drive - 3.1 miles
Eastern States Exposition - 4 min drive - 2.9 miles
Naismith Memorial Basketball Hall of Fame - 5 min drive - 3.3 miles

Getting around

Springfield Union Station - 10 min drive
Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

‪Wood-N-Tap - ‬15 min walk
‪Puerto Rico Bakery - ‬4 min drive
‪McDonald's - ‬10 min walk
‪Panera Bread - ‬17 min walk
‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield by IHG

Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center

At Candlewood Suites West Springfield by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.

Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$84 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site

Food and drink

A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Hot tub
Indoor pool
TV in common areas

Family friendly

DVD player
Grocery/convenience store
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Lockers
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

1 building
4 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LED TV with premium cable channels
DVD player
Pay movies

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Paper towels
Refrigerator
Stovetop

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet (varies based on length of stay)
Dogs only
2 total (60 lbs is the maximum weight per pet)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0000503250

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0000503250.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 9:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel West Springfield

Candlewood Suites West Springfield

West Springfield Candlewood Suites

Candlewood Hotel West Springfield

Candlewood Suites West Springfield Hotel

Candlewood West Springfield

Frequently asked questions

Is a free cancellation option available at Candlewood Suites West Springfield by IHG?

Candlewood Suites West Springfield by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites West Springfield by IHG?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield by IHG on Jun 22, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Candlewood Suites West Springfield by IHG?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Q Pin 2's. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is there parking available at Candlewood Suites West Springfield by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Candlewood Suites West Springfield by IHG include a casino?

No, Candlewood Suites West Springfield by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites West Springfield by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 9:00 PM.

Is Candlewood Suites West Springfield by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a café.

Are there hot tubs at Candlewood Suites West Springfield by IHG?

Yes, this hotel has a spa tub.

Does Candlewood Suites West Springfield by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites West Springfield by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites West Springfield by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Candlewood Suites West Springfield by IHG for a fee of USD 25 per pet, per night.

Are there connecting rooms at Candlewood Suites West Springfield by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites West Springfield by IHG?

The closest major airport to Candlewood Suites West Springfield by IHG is Westfield, MA (BAF-Barnes Municipal), which is 13.6 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 21.8 mi away (28-minute drive).

Can I book a room with a balcony at Candlewood Suites West Springfield by IHG?

No, at Candlewood Suites West Springfield by IHG, there aren't any guestrooms that list a balcony.

Candlewood Suites West Springfield by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Denise

Traveled with family

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very nice. There were some machines in the gym that were broken.

Stayed 1 night in Apr 2025

8/10 Good

Sara

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My stay was ok. I would definitely go back when ever in West Springfield

Stayed 9 nights in Mar 2025

10/10 Excellent

Germariluz

Mar 15, 2025

Liked: Amenities, property conditions & facilities

Had a great stay! It had everything needed for a short or long stay. The room and areas were clean. The only thing I wish it had is a smart tv or some sort of option to rent/buy movies. There was basic cable available though. Not a deal breaker necessarily. The bed was the most comfortable! I’d recommend this stay.

Stayed 1 night in Mar 2025

8/10 Good

Leah

Mar 11, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

10/10 Excellent

Francia

Mar 9, 2025

Liked: Cleanliness, amenities

Room was beautiful sleeped well,thank you

Stayed 2 nights in Mar 2025

10/10 Excellent

Betty

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was very impressed by the cleanliness, options of rooms, front desk assistance, and I especially liked the Suites.

Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with group

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Samary

Feb 28, 2025

Stayed 8 nights in Jan 2025

10/10 Excellent

carrie

Traveled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was great at the Candlewood Suites. All of the staff were wonderful and very accommodating. The kids loved the pool and the snack room. Also, the one bedroom room was great for families and the bed was very comfortable. The location was great to go to the basketball hall of fame and MGM. It was also only 50 minutes to skiing.

Stayed 2 nights in Feb 2025

2/10 Terrible

Gabriel

Feb 24, 2025

Stayed 1 night in Feb 2025

8/10 Good

Leslie

Traveled with family

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Vivian

Feb 22, 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Kenneth

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location near the Eastern States Exposition

Nice place to stay. Several good eateries and other shopping within a few miles, not far from Holyoke mall (one of the areas largest). Minutes from the Big "E" (Eastern States Exposition) grounds. Only real complaint: the room's two rolling desk chairs are extremely uncomfortable for sitting more than a few minutes at a time.

Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Feb 18, 2025

Liked: Cleanliness, staff & service

Front desk staff was very nice. Very good area with lots of restraurants, easy highway access. Property is old especially the bathrooms and the room heating/cooling units. Extremely loud! BUT our room and property was clean and the beds were very comfortable.

Stayed 1 night in Feb 2025