Residence Inn by Marriott West Springfield in West Springfield

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Hotel in West Springfield with free breakfast and a 24-hour front desk

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Where to?

Dates

May 2025

June 2025

1 bedroom, premium bedding, desk, blackout drapes

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Kitchen
Parking available
Pet friendly
24/7 front desk

Explore the area

64 Border Way, West Springfield, MA, 01089

Big E
‪4 min drive‬
MGM Springfield
‪7 min drive‬
Naismith Memorial Basketball Hall of Fame
‪7 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪25 min drive‬

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Room options

Suite, 1 Bedroom, Non Smoking

462.6 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

450 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

753 sq ft
Sleeps 4
2 Double Beds

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

450 sq ft
Sleeps 3
1 King Bed

Studio, 1 King Bed, Non Smoking

462.6 sq ft
Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

753 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

West Springfield

Residence Inn by Marriott West Springfield places you within a short walk of Olympia Ice Center and within a mile (2 km) of Connecticut River. The 88 rooms at this 3-star hotel include kitchens and dining areas and guests can enjoy free breakfast.

What's nearby

Big E - 4 min drive - 2.0 miles
Baystate Medical Center - 5 min drive - 3.2 miles
MassMutual Center - 6 min drive - 4.6 miles
MGM Springfield - 7 min drive - 4.7 miles
Naismith Memorial Basketball Hall of Fame - 7 min drive - 4.8 miles

Getting around

Springfield Union Station - 6 min drive
T.F. Green Airport (PVD) - 103 min drive

Restaurants

‪Wood-N-Tap - ‬15 min walk
‪Panera Bread - ‬16 min walk
‪Starbucks - ‬12 min walk
‪Chili's Grill & Bar - ‬11 min walk
‪Olive Garden - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and a 24-hour front desk

Guests of Residence Inn by Marriott West Springfield enjoy an indoor pool, free WiFi in public areas, and a business center. Self parking is offered for USD 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Guests can expect WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.

Recreational amenities at the hotel include an indoor pool.

Languages

English

Similar properties

Pool
Parking included
Free WiFi
Air conditioning

includes taxes & fees

$122 per night

May 4 - May 5

Property amenities

Internet

Available in all rooms: WiFi (USD 4.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Uncovered self parking on site (USD 7 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

Indoor pool

Family friendly

In-room crib
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Separate bedroom
Separate in-room dining area

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)

Business services

Business center

Outdoors

Barbecue grill
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

4 floors
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Kitchen
Microwave
Refrigerator
Separate dining area
Stovetop

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 125 per accommodation, per stay
1 total (75 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
Uncovered self parking fee: USD 7 per day (in/out privileges)
Pet fee: USD 125 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0011883250

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0011883250.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield

Residence Inn Marriott Hotel West Springfield

Residence Inn Marriott West Springfield

Residence Inn West Springfield

Residence Inn Marriott West Springfield Hotel

By Marriott West Springfield

Residence Inn by Marriott West Springfield Hotel

Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on May 1, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Residence Inn by Marriott West Springfield?

This hotel is located in West Springfield, a short 11-minute walk from Olympia Ice Center and also 15 minutes on foot from Connecticut River. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Will I be able to park at Residence Inn by Marriott West Springfield?

Yes, uncovered parking is offered for USD 7 per day with in/out privileges. Accessible parking is also available for guests.

Does Residence Inn by Marriott West Springfield include a casino?

No, Residence Inn by Marriott West Springfield doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott West Springfield?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn by Marriott West Springfield?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an indoor pool.

Are there hot tubs at Residence Inn by Marriott West Springfield?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott West Springfield have a restaurant that serves breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott West Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott West Springfield for a fee of USD 125 per accommodation, per stay.

Does Residence Inn by Marriott West Springfield have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Residence Inn by Marriott West Springfield?

The closest major airport to Residence Inn by Marriott West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.3 mi away (16 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 16.6 mi away (25-minute drive).

Are there rooms with balconies at Residence Inn by Marriott West Springfield?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott West Springfield.

Residence Inn by Marriott West Springfield Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Galina

Jan 28, 2025

Liked: Cleanliness, property conditions & facilities

Cozy clean place

Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Business traveler, Traveled with partner

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, great breakfast.

Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Enith

Traveled with family

Jan 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Business traveler

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

dorcas a

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I loved everything about it, except that in the room above us someone was jumping off of something and onto the floor over and over. It was such a disturbance until at least 10pm

Stayed 1 night in Dec 2024

10/10 Excellent

Shanice

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My favorite hotel by far !

Stayed 2 nights in Dec 2024

10/10 Excellent

Jayda

Jan 3, 2025

Stayed 1 night in Dec 2024

2/10 Terrible

Lola

Jan 2, 2025

Stayed 1 night in Dec 2024

6/10 Okay

Leonela

Jan 1, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Well i like the place not the area the only thing that up set me was i found lashes on my bed after i used it and i didn’t had lashes that night it was nasty knowing my bed most been dirty it was inside the covers

Stayed 1 night in Dec 2024

10/10 Excellent

Josselyn

Traveled with family and small children, Traveled with pets

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I give it a 5*

Stayed 1 night in Dec 2024

4/10 Poor

Terri

Dec 30, 2024

Liked: Cleanliness

Disliked: Staff & service

Would not stay here again

On the plus the breakfast was full and fresh daily. On the needs improvement the shower head was filthy. It hardly worked due to the gross buildup on it. On the negative and why i wouldn't stay here again the room doors close so LOUDLY. It literally sounds like someone is slamming every room door every time they close. I was woken up frequently by people entering and exiting their rooms. And when the rooms were being cleaned the doors sounded like they were being slammed like 20 times in 30 minutes. I contacted the hotel a few days ago and have as yet not received a response.

Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Dec 22, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Dec 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Traveled with family

Dec 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here for 3 nights. The property was always clean and staff was helpful!

Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a studio with a fireplace we decorated for Christmas...the staff was amazing! I was there recovering from heart surgery...I ended up going back to the hospital and the staff was so AMAZING! Beverly the sales rep kept our belongings in her office until my husband was able to go back and pick it up! Everyone was just so good to us and so helpful! Looking forward to going back as soon as I'm out of the hospital again! I wish I could upload some of the photos of our stay but it won't let me

Stayed 1 night in Dec 2024

8/10 Good

Angela

Dec 10, 2024

Liked: Cleanliness, staff & service, room comfort

Unreasonable non-refundable pet fee!

I enjoyed my room overall, and could see myself being there for a longer stay. However, be aware that there is a NON-REFUNDABLE $125 pet fee per stay!!! Somehow missed this when booking the room for my small dog and myself for 2 nights!! Definitely not going back because of that one reason.

Stayed 1 night in Dec 2024

8/10 Good

Karen

Dec 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely suite!

I did not realize when I booked, that this was a suite. It was so nice to be able to really relax in my room without having to be on the bed all the time!!! My only small complaint was that the bed was way too soft for my back! Otherwise everything was great!

Stayed 3 nights in Dec 2024

10/10 Excellent

Karen, guilford

Dec 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Traveled with family

Dec 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was great and onsite laundry room takes quarters you can get change from hotel desk

Stayed 5 nights in Nov 2024

10/10 Excellent

Marta

Traveled with family and small children

Dec 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well appointed, aesthetically a pleasure to be in with a fresh, modern and cozy vibe. Comfortable bed, nice quality pillows and sheets. Stayed with a toddler and it helped to have the bed in a separate room which also has a TV. Kitchenette is super helpful to have especially travelling with a child. Staff members all friendly and customer service oriented. Would definitely stay here again.

Stayed 3 nights in Nov 2024