See all properties

Residence Inn by Marriott West Springfield

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott West Springfield

BBQ/picnic area
Lobby lounge
1 bedroom, premium bedding, desk, blackout drapes
Free daily continental breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Center
    ‪14 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(8 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

West Springfield

Residence Inn by Marriott West Springfield places you within a short walk of Olympia Ice Center and within a mile (2 km) of Riverdale Shops. The 88 rooms at this 3-star hotel include kitchens and dining areas and guests can enjoy free breakfast.

What's nearby

  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Riverdale Center - 14 min walk - 0.8 miles
  • Riverdale Shops - 19 min walk - 1.0 mile
  • Q Pin 2's - 3 min drive - 1.4 miles
  • Cinemark West Springfield 15 - 3 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 7 min drive
  • T.F. Green Airport (PVD) - 106 min drive

Restaurants

  • ‪Wood-N-Tap - ‬16 min walk
  • Chili's Grill & Bar
  • ‪Burger King - ‬15 min walk
  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Residence Inn by Marriott West Springfield

Guests of Residence Inn by Marriott West Springfield enjoy an indoor pool, free WiFi in public areas, and a business center. Self parking is offered for USD 7 per day. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Terrace/patio
Residence Inn Springfield Chicopee
Chicopee
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 509 reviews
$161 nightly
The price is $182
Jun 14 - Jun 15
Total with taxes and fees
Residence Inn Springfield Chicopee

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0011883250.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on Jul 6, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Residence Inn by Marriott West Springfield?

This hotel is located in West Springfield, a short 11-minute walk from Olympia Ice Center and also 16 minutes on foot from Riverdale Shops. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is there parking available at Residence Inn by Marriott West Springfield?

Yes, uncovered parking is offered for USD 7 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Residence Inn by Marriott West Springfield include a casino?

No, Residence Inn by Marriott West Springfield doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott West Springfield?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Residence Inn by Marriott West Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as an indoor pool.

Are there hot tubs at Residence Inn by Marriott West Springfield?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott West Springfield have a restaurant that serves breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott West Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott West Springfield for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Residence Inn by Marriott West Springfield?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Residence Inn by Marriott West Springfield?

The closest major airport to Residence Inn by Marriott West Springfield is Springfield Union Station (ZSF), which is 4.4 mi away (7 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 11.7 mi away (24-minute drive).

Are there rooms with balconies at Residence Inn by Marriott West Springfield?

No, there aren't any guestrooms at Residence Inn by Marriott West Springfield that offer a balcony.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 574 reviews
Rating 8 - Good. 131 out of 574 reviews
Rating 6 - Okay. 62 out of 574 reviews
Rating 4 - Poor. 26 out of 574 reviews
Rating 2 - Terrible. 29 out of 574 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff, clean room and amenities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dorcas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
The room was in good condition
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The two-bedroom suite was spotless and well appointed for two professionals to work out of.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aiisha

Liked: Cleanliness, staff & service, amenities
All around good experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is excellent, good breakfast
Stayed 1 night in Aug 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sayyam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, will book again in the future!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katvhleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great pool and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dallas Stay

Love the hotel and the food is great! We stay here every year!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Residents Inn for anyone looking to stay in the area of Springfield
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Johanna

Disliked: Cleanliness, amenities, property conditions & facilities
My stay was ok for the one night I stayed. The only reason why I’m giving it 1 star is because the TV in the bedroom did not work and when I asked for a discount the manager stated that because I booked with a 3rd party he was not able to give me a discount.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martha

Liked: Amenities, property conditions & facilities
The room is big and spacious. Had a kitchen and fridge. My only complaint is the pull out bed, the mattress is stained and looks old. Definitely needs to be updated but other than that, it was good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Nicole

Disliked: Amenities, property conditions & facilities
It will do for a quick stay but the place is warm , the decor is old, the couch in the room they gave us was raggedy and on top of all that the vibe is negative. This was our second time staying. It's close to my son's home and we visit our grandchildren as often as we can but next time we will find somewhere else to stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff very nice. The first room we were given had a noisy a/c but the clerk graciously assigned another room and it was good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and inviting.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

VERONICA

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating, even with our late arrival. The room was clean. Everything was perfect for a good nights rest.
Stayed 1 night in Nov 2025

Hotels