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Residence Inn by Marriott West Springfield

3.0 star property

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Photo gallery for Residence Inn by Marriott West Springfield

BBQ/picnic area
1 bedroom, premium bedding, desk, blackout drapes
Flat-screen TV
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪3 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(7 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom

8.8 out of 10
Excellent
(17 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

West Springfield

Residence Inn by Marriott West Springfield places you within a short walk of Olympia Ice Center and within a mile (2 km) of Riverdale Shops. The 88 rooms at this 3-star hotel include kitchens and dining areas and guests can enjoy free breakfast.

What's nearby

  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Riverdale Center - 14 min walk - 0.8 miles
  • Riverdale Shops - 19 min walk - 1.0 mile
  • Cinemark West Springfield 15 - 3 min drive - 1.4 miles
  • Q Pin 2's - 3 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 7 min drive
  • T.F. Green Airport (PVD) - 106 min drive

Restaurants

  • ‪Wood-N-Tap - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Panera Bread - ‬17 min walk

About this property

Residence Inn by Marriott West Springfield

Guests of Residence Inn by Marriott West Springfield enjoy an indoor pool, free WiFi in public areas, and a business center. Self parking is offered for USD 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
West Springfield
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 865 reviews
$94 nightly
The price is $108
May 3 - May 4
Total with taxes and fees
Candlewood Suites West Springfield by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0011883250.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on May 3, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Residence Inn by Marriott West Springfield?

This hotel is located in West Springfield, a short 11-minute walk from Olympia Ice Center and also 16 minutes on foot from Riverdale Shops. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is there parking available at Residence Inn by Marriott West Springfield?

Yes, uncovered parking is offered for USD 7 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Residence Inn by Marriott West Springfield include a casino?

No, Residence Inn by Marriott West Springfield doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott West Springfield?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Residence Inn by Marriott West Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as an indoor pool.

Are there hot tubs at Residence Inn by Marriott West Springfield?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott West Springfield have a restaurant that serves breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott West Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott West Springfield for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Residence Inn by Marriott West Springfield?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Residence Inn by Marriott West Springfield?

The closest major airport to Residence Inn by Marriott West Springfield is Springfield Union Station (ZSF), which is 4.4 mi away (7 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 11.7 mi away (24-minute drive).

Are there rooms with balconies at Residence Inn by Marriott West Springfield?

No, there aren't any guestrooms at Residence Inn by Marriott West Springfield that offer a balcony.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 562 reviews
Rating 8 - Good. 129 out of 562 reviews
Rating 6 - Okay. 59 out of 562 reviews
Rating 4 - Poor. 26 out of 562 reviews
Rating 2 - Terrible. 27 out of 562 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Doreen

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

10/10 Excellent

Aiisha

Traveled with group
Liked: Cleanliness, staff & service, amenities
All around good experience
Stayed 2 nights in Jan 2026

4/10 Poor

Caitlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suites with pull out couches are the ABSOLUTE WORST I have ever experienced. We were there with 9 other families for a basketball tournament and every single family reported the same thing about the pull out. It should NOT be advertised as an option to be a bed. The ground was better or the couch folded up but that didn't work for some in our group who had a family of 4. Be aware-if you are planning to sleep a group of 4 or anyone on the couch make alternate sleeping plans. I upgraded my family to a 2 bedroom suite for our final night because it was that terrible. The breakfast and staff were all excellent and made the stay enjoyable.
Stayed 2 nights in Jan 2026

6/10 Okay

Mildred

Stayed 2 nights in Jan 2026

6/10 Okay

Valli Jo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very courteous. We do notice full trash cans outside th hotel, lots of cigarette butts around the trash can. I do wish staff would have let us know our room was next to an exit a dog walking area. Several if the dogs were very vocal and barking every morning. I would let travelers know that if they require quiet- room 102 is not the place to stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026

4/10 Poor

Rachel

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was probably the nicest thing about the hotel along with the amenities. The front desk manager was very nice and helpful when I checked in but other front desk staff that I encountered I was met with sass or a “Do you need something?”. It was very hard to sleep at night and early morning because the doors slam SO loud. I believe there were a group of teens who stayed above me and they were running up and down the stairs that were right next to my room and jumping in the room above and I can say that went on for countless hours- it had to be about 11;30 PM. If it wasn’t for the noise level I would be fine but I literally hear every single thing.
Stayed 3 nights in Jan 2026

10/10 Excellent

kathryn

Stayed 5 nights in Jan 2026

10/10 Excellent

Dorcas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Tonya

Stayed 3 nights in Dec 2025

6/10 Okay

Nicole

Traveled with family
Disliked: Amenities, property conditions & facilities
It will do for a quick stay but the place is warm , the decor is old, the couch in the room they gave us was raggedy and on top of all that the vibe is negative. This was our second time staying. It's close to my son's home and we visit our grandchildren as often as we can but next time we will find somewhere else to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025

6/10 Okay

Roxane, Chagrin Falls

Stayed 6 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Mate, Bloomfield

Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Mate, Bloomfield

Stayed 2 nights in Dec 2025

10/10 Excellent

kathryn

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Nov 2025

10/10 Excellent

Sylvia

Stayed 1 night in Nov 2025

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