Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel in West Springfield with free parking

Choose dates to view prices

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Lobby
Pillowtop beds, desk, blackout drapes, free WiFi
Exterior
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪7 min walk‬
  • Place, Riverdale Center
    ‪10 min walk‬
  • Place, Riverdale Shops
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 3

Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 4

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Red Roof Inn PLUS+ West Springfield is a short stroll from Olympia Ice Center and Connecticut River. This 111-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Olympia Ice Center - 7 min walk - 0.4 miles
  • Riverdale Center - 10 min walk - 0.5 miles
  • Riverdale Shops - 14 min walk - 0.8 miles
  • Q Pin 2's - 17 min walk - 0.9 miles
  • Cinemark West Springfield 15 - 17 min walk - 0.9 miles

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
Guests of Red Roof Inn PLUS+ West Springfield enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine and an ATM.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and desks. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0007233250.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

What can I see around Red Roof Inn PLUS+ West Springfield?

This hotel is located in West Springfield, a short 7-minute walk from Olympia Ice Center and also 11 minutes on foot from Connecticut River. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Jan 11, 2026 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Red Roof Inn PLUS+ West Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Red Roof Inn PLUS+ West Springfield include a casino?

No, Red Roof Inn PLUS+ West Springfield doesn't have a casino.

Will I find an indoor pool at Red Roof Inn PLUS+ West Springfield?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Red Roof Inn PLUS+ West Springfield?

Couples staying at this hotel will value amenities like a pillowtop mattress, kitchens in some guestrooms, as well as a 24-hour front desk.

Does Red Roof Inn PLUS+ West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Red Roof Inn PLUS+ West Springfield have a restaurant that serves breakfast?

No, Red Roof Inn PLUS+ West Springfield doesn't have a restaurant that serves breakfast.

Will Red Roof Inn PLUS+ West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn PLUS+ West Springfield for a fee of USD 15 per pet, per night.

Does Red Roof Inn PLUS+ West Springfield have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Red Roof Inn PLUS+ West Springfield?

The closest major airport to Red Roof Inn PLUS+ West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 10.3 mi away (15 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.2 mi away (27-minute drive).

Are there rooms with balconies at Red Roof Inn PLUS+ West Springfield?

No, at Red Roof Inn PLUS+ West Springfield, there aren't any guestrooms that list a balcony.

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

6.8
Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 142 out of 1001 reviews
Rating 2 - Terrible. 162 out of 1001 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

hector

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room smells like cigarette
Stayed 1 night in Nov 2025

8/10 Good

Erjing

Stayed 1 night in Sep 2025

6/10 Okay

Gail

Traveled with group
Liked: Cleanliness
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Myrian L

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I payed for a supposedly premium room and it was just a standard room nothing like the pictures. Be aware of what you're getting.
Stayed 3 nights in Sep 2025

6/10 Okay

Alan

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff was pleasant. The room was shabby--cobwebs, chipped paint, no clock, only one wastebasket, no bathmat. The wet towels weren't replaced.
Stayed 4 nights in Sep 2025

6/10 Okay

Sebastien, Roslindale

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly but the property condition left to be desired. Room was humid and smelled moldy the entire time we were there. Floors were damp, drawers were grimy/had evidence of water damage, paint was chipped in a few places. Bed was ok. Towels and linen were clean. Bathroom was clean. Location is great by car. The place has potential, nothing like a reasonably priced, decent, clean motel with no frills in a good location. Issues seem fixable, I’m hoping they get to it. I have stayed at other cheap motels/red roofs inn and this one didn’t quite hit the mark. We picked it because it was the cheapest option for the Big E; in retrospect we regret our decision.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alexander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was not good at all due to the cleanliness of the room and the customer service. We paid more for an upgraded bedding and snack king suite and Within the first few minutes of checking in we found a dirty vaping device in the so-called clean bedding. The front desk attendant informed us we could not switch rooms or get our bedding changed because the hotel was at capacity. He was dismissive of our complaints and offered us no solution. We also found old room key cards in the bedding, further indicating the bedding was dirty and/or not changed. We discussed this matter further in the morning with another front desk staff and he was also dismissive, telling us to inform the general manager who was not available. We have filed a formal complaint with the Red Roof corporate office and will be contacting Expedia customer service as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Great and what we expected. Clean Room. Awesome beds. Staff was polite. Bathrooms a bit outdated, but great stay for the price.
Stayed 2 nights in Sep 2025

6/10 Okay

Paola

Disliked: Room comfort
They claim to have newly renovated rooms but it basically a new sink and decor. The bath tub was old and grimy. The bathroom door literally was falling apart. My bath towels at home are thicker than the pillows on the bed.
Stayed 1 night in Sep 2025

2/10 Terrible

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Sharee

Stayed 2 nights in Sep 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
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Stayed 6 nights in Sep 2025

8/10 Good

Susan

Traveled with family
Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvon

Stayed 1 night in Sep 2025

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Seemi

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Room smelled extremely bad. The entire place was filthy. Floors were gross. Furniture broken. Huge spider webs everywhere in the hall ways. Never again!
Stayed 3 nights in Sep 2025

6/10 Okay

Ryan

Stayed 6 nights in Sep 2025

6/10 Okay

Deborah

Traveled with family
Disliked: Amenities
plenty of parking. no room service between 2 day stay so no towels for 2nd day. No covers for the coffee to take it with us.
Stayed 2 nights in Sep 2025

6/10 Okay

jose

Liked: Staff & service
Disliked: Cleanliness

Ok , needs work

The bed sheets were not changed, you can tell they were slept in by the previous people, the floors felt very dirty, the toilet was running all nigjt
Stayed 1 night in Sep 2025

2/10 Terrible

Nsarhaza

No fridge, no microwave, no clean
Stayed 7 nights in Sep 2025

2/10 Terrible

christine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hair on bathroom floor... Sink was clogged Rugs very dirty Grosses place Ihave ever stayed in 66 years....
Stayed 2 nights in Sep 2025

4/10 Poor

Kevin

Traveled with family
Disliked: Staff & service, amenities
I used a tee shirt as a bath towel because they did non supply adequate towels in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

4/10 Poor

Clifford G

Traveled with family
Liked: Staff & service
Disliked: Amenities
No milk offered at the low budget "coffee station" in the lobby. Bathrooms are tiny. You need to slide between the tub and the toilet to shut the bathroom door which does not have a lock. The sink is outside the bathroom.
Stayed 2 nights in Sep 2025

2/10 Terrible

Beth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Near was cleaned both nights. Should get 50% refund.
Stayed 2 nights in Sep 2025