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Red Roof Inn PLUS+ West Springfield

2.5 out of 5.0

Recent guest reviews

Stay was fine , but the 100% smoke free room - smelled like it was smoked in . otherwise it was fine.

no shampoo, conditioner, red roof plus seems not plus anymore.

Not a bad place to stay when traveling for work. Redtaurants and bars are walking distance from room.

We'd been awake since 1:45 AM, flying into Bradley from Denver, so we were ready for this.

Needed to be in West Springfield for memorial service at cemetery. Motel location was very convenient. Hotel was adequate, but minimalist. It met my needs for staying one night. Staff was friendly and helpful.

Not a great experience, room was somewhat dingy, very basic, and more like a cheap motel than a real hotel.

I was expecting a low tier hotel experience for the booking price, but was pleasantly surprised. The room was spotless and the staff extremely accommodating. Location was great with many good restaurants within walking distance.

They have great rooms very clean and re modeled rooms the beds are nice..

Is a good hotel to stay at very clean and good price also has great place to eat with end walking distance it's not the only time I stayed there always stay there when I'm up that way

The hotel was updated, safe and clean. The lobby was nice and included free coffee, which was also in the room. The staff was helpful and accommodated my request for a second floor room. Bed was comfortable and the mini-fridge and microwave was a nice surprise in the room. It was also set far enough back from the road where road noise was not an issue.

Heater word not go off, room felt like 100 degrees. Dead bugs on bathroom walls. Microwave dirty and fridge filthy. One of the worst rooms I have been in.

Clean room and worth the price. A good value. Plenty of things to do around hotel.

Great room very clean great customer service. I enjoy going to red roof plus

everything was great, clean room, great staff, location was withing reach of inter state highway of 495

The room was clean and the staff was very friendly. Perfect value for single business traveler.

VERY CLEAN ROOM. PERFECT LOCATION AND PRICE. VERY CLOSE TO THE MALL.

the hotel staff is friendly and the rooms it self are really clean and newly remodeled

Stayed there many times.Always fine.Close to good food.Right off the highway but not noisy at all.

Everything was perfect once we got to the hotel. Service was great. Clean everything was great.

the rooms are really clean and new. i will recommend this hotel

1254 Riverdale Street West Springfield MA

Room options

Superior King Room Non-Smoking

King 1 | Sleeps 2

Deluxe Two Full Beds Non-Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ West Springfield

Everyone (4) Business (13) Couples (17) Family (11) Other (7) Friends (3)
4
Everyone

Stay was fine , but the 100% smoke free room - smelled like it was smoked in . otherwise it was fine.

By on Mar 11, 2017

2

no shampoo, conditioner, no breakfast

Everyone

no shampoo, conditioner, red roof plus seems not plus anymore.

By , from long island NY on Oct 18, 2016

4

traveling for work

Everyone

Not a bad place to stay when traveling for work. Redtaurants and bars are walking distance from room.

By on Aug 8, 2016

4

excellent choice for a good night's sleep

Everyone

We'd been awake since 1:45 AM, flying into Bradley from Denver, so we were ready for this.

By , from Boulder County, Colorado on Jun 6, 2016

4

nice for a short stay

Families

Needed to be in West Springfield for memorial service at cemetery. Motel location was very convenient. Hotel was adequate, but minimalist. It met my needs for staying one night. Staff was friendly and helpful.

By on Sep 9, 2015

2

very basic, not that clean or pleasant. disappointing.

Families

Not a great experience, room was somewhat dingy, very basic, and more like a cheap motel than a real hotel.

By on Aug 21, 2015

5

surprisingly good hotel

Families

I was expecting a low tier hotel experience for the booking price, but was pleasantly surprised. The room was spotless and the staff extremely accommodating. Location was great with many good restaurants within walking distance.

By on Jul 26, 2015

5

work trip

BusinessTravelers

They have great rooms very clean and re modeled rooms the beds are nice..

By on May 22, 2015

3

nh

BusinessTravelers

Is a good hotel to stay at very clean and good price also has great place to eat with end walking distance it's not the only time I stayed there always stay there when I'm up that way

By on Apr 16, 2015

5

nice weekend stay

Couples

The hotel was updated, safe and clean. The lobby was nice and included free coffee, which was also in the room. The staff was helpful and accommodated my request for a second floor room. Bed was comfortable and the mini-fridge and microwave was a nice surprise in the room. It was also set far enough back from the road where road noise was not an issue.

By on Apr 6, 2015