Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, near Olympia Ice Center

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Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(81 reviews)
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Big E are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Riverdale Center - 5 min walk - 0.3 miles
  • Riverdale Shops - 9 min walk - 0.5 miles
  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Cinemark West Springfield 15 - 13 min walk - 0.7 miles
  • Q Pin 2's - 13 min walk - 0.7 miles

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, near Olympia Ice Center
Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Best Western Springfield West Inn
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,000 reviews
$93 nightly
The price is $107
Dec 25 - Dec 26
Total with taxes and fees
Best Western Springfield West Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 12.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0009643250.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 14-minute walk from Olympia Ice Center and also 11 minutes on foot from Riverdale Shops. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Will I be able to park at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Quality Inn West Springfield a good place to stay for couples?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Does Quality Inn West Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Are there connecting rooms at Quality Inn West Springfield?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.2 mi away (29 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24 mi away (33-minute drive).

Are there rooms with balconies that I can book at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 204 out of 1003 reviews
Rating 4 - Poor. 129 out of 1003 reviews
Rating 2 - Terrible. 128 out of 1003 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jenna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stay here often and it does exactly what we need it to do! Staff was super friendly and breakfast was good! We didn't love the intense weed smell outside the building and our room definitely had some stains on the curtains, but everything else was really great!
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely spotless, the staff was perfect, the breakfast was OK. The only drawback is being right next the highway. The noise from the passing vehicles prevented a good night's sleep. This is of no fault of the hotel or the staff but it is something to take into consideration.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience overall!
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay at a Quality Inn again

It was convenient to the shops and food. We asked the staff where to eat. The restaurant they suggested was wonderful. On second day our key card didn’t work. They fixed it for us. It was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Crisiya

Stayed 2 nights in Sep 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while my son was at an overnight visit at Springfield College
Stayed 1 night in Sep 2025

8/10 Good

WILLIAM C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The room is comfortable and clean. One negative is that the hotel is right next to the highway and the cars driving by are very loud. We can’t get the WiFi on. We are here for one night. The hotel met our needs.
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility next to the interstate. Reasonable rates, solid amenities. Easy accessibility to downtown Springfield.
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Went to a better hotel down the road.

Pulled into parking lot and got very uncomfortable feeling about the place. It looked abandoned. Only one car in the parking lot. Didn't check in but went to Hampton Inn further down the road (and forfeited the cost for the room). Hampton Inn was miles better in many respects. I should never have booked the Q I.
Stayed 1 night in Sep 2025

6/10 Okay

Alejandro

Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
There was road construction right outside the hotel that was done over night.
Stayed 1 night in Sep 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
The front desk staff was friendly & engaging. The room was clean, however the door to closet cabinet did not close & the sink was clogged.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness
Staff very nice and professional
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
The price was okay. Very noisy. The sink was clogged. The place is old and out of date
Stayed 1 night in Sep 2025

8/10 Good

Neysa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was. Good !
Stayed 2 nights in Sep 2025

6/10 Okay

Tawny

Convenient to where I needed to be.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Leslie

Stayed 3 nights in Aug 2025

4/10 Poor

xavier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was very nice TV was very nice shower was very nice the balcony however had not been cleaned or taken care of so there was a lot of eight legged friends a whole lot so I didn't get to use my balcony
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Room for improvement

The price was better than other options and the breakfast was decent. We stayed three nights and they never cleaned our room, even though we asked them to, and they said our room was going to be cleaned. The lobby was freezing but our room was hot. The staff are nice and the pool was nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ileanexis

Stayed 2 nights in Aug 2025

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