Quality Inn West Springfield

Hotel with free breakfast, near Olympia Ice Center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Desk, blackout drapes, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping
Pet friendly
Gym

Explore the area

1150 Riverdale St, West Springfield, MA, 01089

Place, Big E
‪3 min drive‬
Place, MGM Springfield
‪6 min drive‬
Place, Eastern States Exposition
‪7 min drive‬
Airport, Hartford, CT (BDL-Bradley Intl.)
‪32 min drive‬

Room options

Room, 2 Queen Beds

Good

342 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Very good

245 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Sleeps 4
2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Big E are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Olympia Ice Center - 10 min walk - 0.6 miles
Big E - 3 min drive - 1.8 miles
MGM Springfield - 6 min drive - 4.6 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

Springfield Union Station - 13 min drive
Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

‪Wood-N-Tap - ‬11 min walk
‪Dunkin' - ‬4 min drive
‪Chili's Grill & Bar - ‬7 min walk
‪Olive Garden - ‬11 min walk
‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, near Olympia Ice Center

Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Breakfast included
Parking included
Free WiFi
Air conditioning

$93 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible van parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A restaurant

Restaurants on site

Tokyo Asian Cuisine Resta

Things to do

18-hole adjacent golf course
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
3 meeting rooms
600 square feet of conference space
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Eco-friendly toiletries
Free local calls
Free long-distance calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 35 per pet (varies based on length of stay)
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 4 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay
Breakage deposit: USD 250 per stay
A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 35 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0009643250

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0009643250.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield

Quality West Springfield

Quality Inn West Springfield Hotel

Quality Inn West Springfield West Springfield

Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Springfield?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Oct 27, 2025 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 14-minute walk from Olympia Ice Center and also 12 minutes on foot from Q Pin 2's. You'll also find Big E and Eastern States Exposition within a short drive.

Will I be able to park at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Quality Inn West Springfield a good place to stay for couples?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Does Quality Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Does Quality Inn West Springfield have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.2 mi away (29 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24 mi away (33-minute drive).

Can I book a room with a balcony at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Jenna

Traveled with family

Sep 30, 2025

Liked: Staff & service, amenities, property conditions & facilities

We stay here often and it does exactly what we need it to do! Staff was super friendly and breakfast was good! We didn't love the intense weed smell outside the building and our room definitely had some stains on the curtains, but everything else was really great!

Stayed 1 night in Sep 2025

8/10 Good

Armando, Tucson

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place. It was clean and staff were helpful.

Stayed 4 nights in Aug 2025

4/10 Poor

karen

Traveled with family

Jul 18, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Needs to be updated and has a bad odor like mold in the room.. get rid of the carpet everywhere

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with partner

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff went above and beyond. I will continue to rebook the room. Great price and super easy access from I91

Stayed 1 night in Jul 2025

6/10 Okay

Tristan

Jul 17, 2025

Liked: Cleanliness, staff & service

Fridge was broken moved me immediately.

Stayed 1 night in Jul 2025

10/10 Excellent

James

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and spacious rooms Very friendly staff

Stayed 2 nights in Jul 2025

8/10 Good

Madison

Jul 15, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Sina

Traveled with family

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

8/10 Good

Lois

Jul 11, 2025

Safe and convenient

Stayed 4 nights in Jun 2025

6/10 Okay

Mauricio

Jul 8, 2025

Disliked: Property conditions & facilities

House keepers start their day slamming doors, yelling and talking loud to each other since early morning.

Stayed 1 night in Jul 2025

8/10 Good

Samuel

Jul 7, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Good Value Stay Even on a Holiday Weekend

Nice stay, spacious room, reasonable continental breakfast selection even on July 4th weekend.

Stayed 1 night in Jul 2025

6/10 Okay

Tyler

Jul 7, 2025

Breakfast

Stayed 4 nights in Jul 2025

8/10 Good

Carmelita

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

michael

Jul 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room, great value, and comfortable!

Recently stayed two nights at the Quality Inn at the end of June. Check in was quick, staff was friendly, and I got my room request, towards the back of the building on a higher floor. I had room 423, it was clean, fairly good condition, everything worked, although fridge took a few hours to cool my drinks, and beds were comfortable. Each queen bed had 3 pillows and I couldn't remember if they used to have 4 each, but I think they did. The room was a great value and there were improvements since my last stay in April. They no longer start clearing breakfast before it ends at 9am, and it was well stocked especially Tuesday morning. Monday morning things were running out and I didn't see staff at all for the last 20 minutes. There was still plenty to eat though. Tuesday, staff kept things full and cleaned the serving area. The AC worked great, decent water pressure, bathroom was clean, and plenty of towels. I overall enjoyed my stay and had no issues. After check out, staff later called as they believed I had left an item behind, and they wanted to figure out how to return it to me, however it wasn't one of my items, but a nice gesture nonetheless! My go to hotel when visiting the area for Six Flags and will continue visiting! Glad to see some improvements! Wish I had more time to take a swim and pool closes at 10pm! Try Tokyo restaurant next door or Wood N Tap down the street for some great dinners!

Stayed 2 nights in Jun 2025

10/10 Excellent

Bryan, Tampa

Traveled with family and small children

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean beds, great AC in room, good breakfast, pool was perfect.

Stayed 3 nights in Jun 2025

8/10 Good

Donna

Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2025

8/10 Good

EBONY

Jun 29, 2025

Liked: Staff & service

Stayed 2 nights in Jun 2025

2/10 Terrible

Victor

Traveled with group, Business traveler, Traveled with partner

Jun 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Woke up with Bed bugs on me disgusting.smells like Urine…

Stayed 3 nights in Jun 2025

4/10 Poor

angel

Traveled with family

Jun 28, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Very dated not clean

Stayed 1 night in Jun 2025

10/10 Excellent

Bev

Traveled with partner

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The check in were hassel free, location parking all good. What I didn't like was it surpose to be a smoke free, but the hallway were smiling of marijuana occasionally.

Stayed 3 nights in Jun 2025

10/10 Excellent

Connie

Jun 25, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family

Jun 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discriminatory towards Disabled individuals!!

Unprofessional, disrespectful discriminatory &Rude! I'm disabled, in a wheelchair. I stayed in double with my daughters & husband. For breakfast, I always get food for the fam, due to autistic child overwhelmed & take to room. I got 5 yogurts, 1&1/2 bagel ea. I got 2 juice, then got cream and sugar to make coffee in room for us 3. I was going to get eggs &sausage to make into bfast bagel along with honey & tea for my daughter. I waited for others to get things so I was not taking all. I am kind & courteous to all. Ppl were getting 2 waffles eggs sausage hashbrowns donuts and piling high. I had 2 plates and staked them with a plate as a cover in my tote with the condiments. I use the tote to Carrie so I can do this while operating wheelchair. A staff member came up to me as I waited for others to get the hot foods and said in front of everyone getting waffles that I have a plate of food & cant have more until everyone else has had food. I said the things I had were for my family in our room. I was singled out due to my obesity!! I had LESS than others & I was so insulted by this action. The staff refused to give me her name. She had tattoos on neck, Hispanic with frizzy hair in ponytail. I confronted her in hallway later & she yelled arguing that there were complaints by staff & guests. Later manager said we aren't allowed food in our room. WHAT?!? We had pizza delivered to front desk & spoke to worker since delivery couldn't speak English. He didn't say no food in room.

What I got for each of us that caused them to insult me. Staff decided to back up friend refusing to give name to report

Did not get waffles while people were making themselves 1-2 waffles plus piling with sausage &eggs

Manager says there is a sign saying that we can't take food from this area but multiple other guests were taking it to rooms

Stayed 3 nights in Jun 2025

8/10 Good

Robert

Jun 24, 2025

Liked: Cleanliness, staff & service, room comfort

it was ok

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family

Jun 23, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Low Quality

This quality Inn is actually low quality. It’s pretty rundown. But for the price, we did fine in our rooms and they seem to be clean. The breakfast area was not clean at all. There were coffee stains on the walls and did not keep it stocked well, and when a waffle iron did not seem to be working, the hostess brought the maintenance guy in, and he was yelling at her in front of everybody

Stayed 3 nights in May 2025

8/10 Good

Laura

Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The air conditioning may need to be cleaned out. It caused both my son and I to have sinus, throat and headaches. I didn't sleep well. Once I left the room, my symptoms were gone.

Stayed 1 night in Jun 2025