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Quality Inn West Springfield

2.5 star property
Hotel with free parking, near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪5 min walk‬
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(81 reviews)
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Big E are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Riverdale Center - 5 min walk - 0.3 miles
  • Riverdale Shops - 9 min walk - 0.5 miles
  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Cinemark West Springfield 15 - 13 min walk - 0.7 miles
  • Q Pin 2's - 13 min walk - 0.7 miles

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Olive Garden - ‬12 min walk

About this property

Quality Inn West Springfield

Hotel with free parking, near Olympia Ice Center
Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,000 reviews
$85 nightly
The price is $97
Feb 22 - Feb 23
Total with taxes and fees
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 12.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0009643250.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Springfield?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Mar 11, 2026 start from $79.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn West Springfield?

Based on positive ratings, guests enjoy the hotel's location in West Springfield, and it's just steps from Riverdale Center. You'll also find Big E and MassMutual Center within a short drive.

Is there parking available at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Quality Inn West Springfield good for couples?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Are there hot tubs at Quality Inn West Springfield?

No, there isn't a spa tub at this hotel.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Are there connecting rooms at Quality Inn West Springfield?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.2 mi away (29 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24 mi away (33-minute drive).

Can I book a room with a balcony at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 319 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 201 out of 1006 reviews
Rating 4 - Poor. 128 out of 1006 reviews
Rating 2 - Terrible. 130 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jolene

Traveled with family
Disliked: Cleanliness, amenities
Out of date , ceiling stains bath tub was dirty and place wasnt great 🙃 breakfast was ok!
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Good! Comfy and easy to find
Stayed 1 night in Sep 2025

4/10 Poor

Neysa

Liked: Cleanliness
Disliked: Amenities
There were no working outlets. For lights the fridge was. Broken. No shelves freezer.
Stayed 2 nights in Nov 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, amenities
This hotel used to be a safe clean place to stay! Nasty smelly from rooms to hallways and even the elevators were nasty smelled of maujania . Hotels.com may want to think about removing from app- was very dirty and nasty. Would never stay here again. It’s a shame too as it’s right off the exit and it used to be such a beautiful place to stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Scot

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Comfortable, clean room. Always interesting people travelling through.
Stayed 2 nights in Nov 2025

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to change rooms 5 different times (between the 3 rooms we had) the rooms were absolutely filthy and there were blood on the sheets and walls in one of the rooms. The staff were extremely nice and accommodating to change our rooms so many times but we will not be returning. If there were more hotels with availability we would’ve left and stayed somewhere else. Also, for a smoke free hotel the whole 4th floor smells like an ash tray.
Stayed 1 night in Nov 2025

6/10 Okay

Ann

Traveled with group
Breakfast had no eggs, sausage, spoons, milk for cereal, coffee pot was empty. Yikes!!! Shower was cold water to start with ??? You have to stand there for water to work? Found spilled food outside my car , hit the side window. ??
Stayed 1 night in Nov 2025

8/10 Good

Roberta

Traveled with group
Breakfast had nice variety. Staff was attentive to requests.
Stayed 3 nights in Nov 2025

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
The owner makes me feel like I am a personal friend of his and the best part of his day is when I walk in the door.
Stayed 3 nights in Oct 2025

6/10 Okay

George

Stayed 5 nights in Oct 2025

6/10 Okay

George

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room and staff were good
Stayed 4 nights in Nov 2025

8/10 Good

Luis

Everything was okay I think just slightly overpriced
Stayed 1 night in Nov 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

4/10 Poor

Cheryl

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

michael

Stayed 1 night in Oct 2025

6/10 Okay

Carol

Stayed 1 night in Oct 2025

6/10 Okay

William

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was good and what I expected. Bath door didn’t close right, the slider wouldn’t close all the way
Stayed 1 night in Oct 2025

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a little cold and had clearly sat prior to the opening of breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Tran, Alexandria

Stayed 1 night in Oct 2025

6/10 Okay

Ruth Isabel

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Traveled with group
Liked: Staff & service, room comfort
Breakfast was the same everyday.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsey

Stayed 1 night in Oct 2025

6/10 Okay

Fran

Liked: Room comfort
Disliked: Property conditions & facilities
Staff seemed pleasant and accommodating. Bed was comfortable., but the hallways and elevators smelled of pot most of the time and it just had a creepy feel once we passed out of the lobby.
Stayed 3 nights in Oct 2025

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