See all properties

Quality Inn West Springfield

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪5 min walk‬
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(59 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Desk, blackout drapes, soundproofing, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(84 reviews)
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds No Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds No Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for King Room - Non-Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard with 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard with 1 King Bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Big E are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Riverdale Center - 5 min walk - 0.3 miles
  • Riverdale Shops - 9 min walk - 0.5 miles
  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Q Pin 2's - 13 min walk - 0.7 miles
  • Cinemark West Springfield 15 - 13 min walk - 0.7 miles

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬4 min drive

About this property

Quality Inn West Springfield

Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
West Springfield
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 876 reviews
$76 nightly
The price is $87
May 31 - Jun 1
Total with taxes and fees
Candlewood Suites West Springfield by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 12.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0009643250.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Springfield?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jun 7, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 14-minute walk from Olympia Ice Center and also 11 minutes on foot from Riverdale Shops. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is parking available on site at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Quality Inn West Springfield?

Couples staying at this hotel will appreciate amenities like a restaurant and a seasonal outdoor pool plus some guestrooms include free WiFi.

Does Quality Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Does Quality Inn West Springfield have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Springfield Union Station (ZSF), which is 4.4 mi away (10 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 13.2 mi away (29-minute drive).

Are there rooms with balconies that I can book at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony/patio.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 323 out of 1011 reviews
Rating 8 - Good. 229 out of 1011 reviews
Rating 6 - Okay. 198 out of 1011 reviews
Rating 4 - Poor. 126 out of 1011 reviews
Rating 2 - Terrible. 135 out of 1011 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Timilehin

Liked: Staff & service
Disliked: Amenities
Interesting layout with the hotel connected to a japanese restaurant. Generally, the building and its hallways/carpeting look old and a bit worn, however the Rooms were very clean with updated bathrooms and sufficient amenities (refrigerator etc).
Stayed 2 nights in May 2026

2/10 Terrible

Clarzell

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Probably was misleading about amenities! I signed up for a swimming pool which is picture and made to look indoor but in actually was an outdoor pool that was closed. The beds were broken and slanted in the rooms. Bathroom was smelling really bad as if it was just used before we came in. The worst place I've ever stayed in I felt embarrassed that I had my children with me
Stayed 1 night in Apr 2026

10/10 Excellent

Julio A

Stayed 2 nights in Feb 2026

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, large new shower great water pressure. Felt safe, staff is friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Neysa

Liked: Cleanliness, amenities
The room was. Clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, amenities
Good breakfast,the rooms are a good size minus the fact that we didn’t realize there was a signed saying you can’t take food up to the room and I worker came at us because of it near the elevator it was a good stay
Stayed 2 nights in Feb 2026

8/10 Good

Milton

Traveled with partner
Liked: Cleanliness
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Sharnetta

Stayed 2 nights in Jan 2026

4/10 Poor

John

Noisy from nearby highway. Ch
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

4/10 Poor

François

Traveled with family
Disliked: Cleanliness, amenities
L’été ça doit être bien, mais l’hiver une chambre avec balcon qu’on sentait l’air entrer, c’était glacial. On a gelé toute la nuit, le chauffage ne prenait pas le dessus. Sur les photos on a l’impression qu’il y a une belle piscine intérieure mais elle est fermé l’hiver. Disons que l’hôtel aurait besoin de beaucoup d’amour. La chambre était correct sinon et déjeuner acceptable. Pour une nuit au passage ca va j’imagine, mais pas plus.
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
When I took a shower, the shower-head was broken, so water sprayed out of the side and into the rest of the bathroom. My boyfriend had to put one of the towels over the side to prevent it from flooding the bathroom. Other than that, the staff were very nice, and the room was very clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

neal j

Liked: Cleanliness, staff & service, amenities
Great room!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

2/10 Terrible

Jason

Dilapidated hotel. Tv didn’t work . Hallway walls scratched, scuffed.. Furniture flaking paint. Tub did not drain. Do not stay here unless you are looking for a place to smoke merry
Stayed 1 night in Jan 2026

2/10 Terrible

Joann

Disliked: Cleanliness, amenities, property conditions & facilities
Not worth staying there found two roaches in the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, spotless room, great ameneties good location. one downside is my tv was stuck in a mode where a banner covered up a fifth of the screen every 30 seconds making watching things difficult.
Stayed 2 nights in Dec 2025

8/10 Good

Karen

Staff at front desk was wonderful and helpful. Room had a glass and plastic cup on the floor by bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liam

Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There’s apparently a dorm on the first floor. Could not get a properly coded key card. Balcony door was unable to be closed or locked, and the security bar was missing. Woken up at 3:00am by a roach crawling on me. When the front desk was alerted to the presence of roaches they said, “That’s not good”. That was the only response. Avoid this place.
My bed mate for the visit.
Stayed 1 night in Dec 2025

8/10 Good

Neftali

Stayed 1 night in Dec 2025

10/10 Excellent

kenneth

Stayed 1 night in Dec 2025

8/10 Good

Judis

Stayed 1 night in Dec 2025

10/10 Excellent

Jodee

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

Hotels