Quality Inn West Springfield in West Springfield

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Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Housekeeping
Pet friendly
Gym
Laundry

Explore the area

1150 Riverdale St, West Springfield, MA, 01089

Big E
‪3 min drive‬
MGM Springfield
‪6 min drive‬
Naismith Memorial Basketball Hall of Fame
‪6 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪27 min drive‬

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Room options

Room, 2 Queen Beds

342 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

245 sq ft
Sleeps 2
1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Holyoke Mall are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Big E - 3 min drive - 1.8 miles
MassMutual Center - 6 min drive - 4.5 miles
MGM Springfield - 6 min drive - 4.5 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.7 miles
Eastern States Exposition - 6 min drive - 4.1 miles

Getting around

Springfield Union Station - 6 min drive
Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

‪Wood-N-Tap - ‬13 min walk
‪Panera Bread - ‬14 min walk
‪Starbucks - ‬9 min walk
‪Chili's Grill & Bar - ‬9 min walk
‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, a quick walk to Olympia Ice Center

Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Similar properties

Pet friendly
Parking included
Free WiFi
Air conditioning

includes taxes & fees

$94 per night

Jun 1 - Jun 2

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible van parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A restaurant

Restaurants on site

Tokyo Asian Cuisine Resta

Things to do

18-hole adjacent golf course
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
3 meeting rooms
600 square feet of conference space
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Eco-friendly toiletries
Free local calls
Free long-distance calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 35 per pet (varies based on length of stay)
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 4 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay
Breakage deposit: USD 250 per stay
A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 35 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0009643250

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0009643250.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield

Quality West Springfield

Quality Inn West Springfield Hotel

Quality Inn West Springfield West Springfield

Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Springfield?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on May 18, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 11-minute walk from Connecticut River and also 8 minutes on foot from Olympia Ice Center. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Is there parking available at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Quality Inn West Springfield a good place to stay for couples?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Does Quality Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Does Quality Inn West Springfield have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.2 mi away (15 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.2 mi away (27-minute drive).

Can I book a room with a balcony at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Jose

Feb 15, 2025

Liked: Staff & service

Property needs renovations but otherwise it was ok.

Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Jan 29, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with group

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Genesis

Traveled with family

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was pleasant. The breakfast was small but very nice options. The location is central to a lot of shopping and a short drive to the fair grounds. My family and I were very happy with our stay.

Stayed 2 nights in Jan 2025

10/10 Excellent

neal j

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Norma

Traveled with family

Jan 20, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2025

4/10 Poor

James

Traveled with family

Jan 19, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Staff was very nice. But there room was not clean

Stayed 1 night in Jan 2025

2/10 Terrible

JULISSA

Traveled with family and small children

Jan 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No pool open

Stayed 1 night in Dec 2024

10/10 Excellent

Alexeev

Dec 28, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Doroth

Traveled with family

Dec 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would go back and recommend

Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Dec 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

jenna

Dec 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Dec 19, 2024

Stayed 1 night in Nov 2024

4/10 Poor

Alexander

Dec 17, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

LUIS

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Brianna

Traveled with family

Dec 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Upon check in, I had asked politely for the news to be muted since the volume was high and specking of laws changing on the topic of having sex with an incapacitated body while I was with my 12 year old son. My request wasn’t received well and had to ask a second time for the audio to be muted and not just turned down as the associate did after the first time I asked. The cleanliness was awful. Woke up to a cockroach on the shower door. Odor of mildew or mold was present in the bathroom. Solicitors were present when leaving the hotel also. Overall terrible experience. I’ll never book there again.

Stayed 1 night in Dec 2024

10/10 Excellent

Madan

Traveled with group

Dec 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service

Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Nov 29, 2024

Clean quiet good breakfast

Stayed 2 nights in Nov 2024

2/10 Terrible

Kerry

Traveled with partner

Nov 25, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

This property is not SAFE! They have a section that is used for a HOMELESS HOSTILE, there was excessive drug use! The smell of Marijuana in my nonsmoking room was ridiculous. Very suspicious behaviors going on outside with a huge presence of car dates and workers in the lobby trying to pay cash for rooms! UNNACCEPTABLE!!!

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Nov 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Siri

Traveled with family

Nov 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Gina

Nov 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was right next to the freeway, which normally is not a problem but this was next level. It was hard to find off the highway as it was divided and the turn/signage was not well marked, however it seems like the entire area was like that. Decent breakfast.

Stayed 1 night in Nov 2024

6/10 Okay

Cynthia, Fayetteville

Business traveler, Traveled with pets

Nov 24, 2024

Liked: Cleanliness, staff & service

Poorly insulated for sound. Road noise and high winds very loud. Staff all very helpful and welcoming. Getting to the Inn is incredibly confusing for someone not familiar with the exit to rte 5 from 91 north

Stayed 4 nights in Nov 2024

8/10 Good

Dawn

Traveled with family

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff

Stayed 2 nights in Nov 2024