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Recent guest reviews

Noicy room towards main street. I noticed few hairs under the sheets but too late to request any change.

Very nice

For the price we paid it was dingy. The remote and door sign was missing. When we called down they brought us the remote. We didn’t pick the most expensive nor the least but I would hate to see the least if this was the most. Breakfast was ok but they didn’t have much that was gluten free. Shopping was close. The second night we were there it sounded like someone was shooting off guns but no police came. Maybe it was a car I don’t know.

Cleanliness and upkeep of rooms needs to improve. Mold on bathroom door

Good area food restaurant gas . Close to six flags basketball hall fame about 10 min. Easy to get to those attractions.

Facility was easily accessible, clean and comfortable. I was very disappointed in the very limited buffet breakfast on a Weds morning…a package egg sandwich on what was represented as a bagel. They have no idea what a bagel is!!! I’d stay again but would look at other options just in case….

Good, solid place to stay for a night or two.

I made a reservation for two rooms but only one went through to the hotel. Fortunately there was an extra room available but it took 45 min to get everything straightened out

Usual Hampton inn experience, clean,efficient check in ,sufficient parking.no pool due to covid -im starting to think this is a cost cutting measure as all public pools are now open in ma.rooms are amall and every store and restaurant you need are on same street which is basically a retail strip mall

Nice staff, clean rooms and hallways and a very good hot breakfast

The wife and I needed a hotel to stay close to a wedding and this worked well. Convenient to I91 and was clean and comfortable. Pleasant staff too. Would use again

I liked that the rooms were impeccable and the cleaning and front desk staff were friendly and welcoming. I did not appreciate the animals as I have bad allergies. One issue I had was the breakfast and breakfast area. The breakfast needs a lot of improvement. The area was much too tight, some mornings had people lining up for waffles or just waiting until others came out with their meal to get theirs. Conveniently located with lots of stores and restaurant within walking distance. Overall, my stay was an enjoyable one.

Hotel is in top condition and in a good location - several good restaurants with in a very short distance of hotel and even abgoodnshopping area. Not to mention movie theater within walking distance.

clean, friendly hotel and pet friendly hotel. Nice breakfast in the morning and warm cookies at night.

Riverdale St West Springfield MA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 3 mi (4.8 km) from Holyoke Mall, Hampton Inn West Springfield is within a 10-minute drive of other popular attractions like MassMutual Center. This 125-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception on select days.


Rooms

All 125 rooms feature sofa beds, microwaves, and refrigerators. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.


Property features

Guests of Hampton Inn West Springfield enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

1 Queen Bed | Sleeps 2

Room, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard room

2 Double Beds | Sleeps 4

1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Hampton Inn West Springfield

Everyone (13) Couples (1) Family (11) Other (1)
3
Everyone

Noicy room towards main street. I noticed few hairs under the sheets but too late to request any change.

By on Apr 19, 2022

5
Business Business

Very nice

By on Nov 14, 2021

1
Everyone

By on Oct 3, 2021

3
Family

For the price we paid it was dingy. The remote and door sign was missing. When we called down they brought us the remote. We didn’t pick the most expensive nor the least but I would hate to see the least if this was the most. Breakfast was ok but they didn’t have much that was gluten free. Shopping was close. The second night we were there it sounded like someone was shooting off guns but no police came. Maybe it was a car I don’t know.

By on Sep 14, 2021

3
Family

Cleanliness and upkeep of rooms needs to improve. Mold on bathroom door

By on Sep 14, 2021

4
Family with small children

Good area food restaurant gas . Close to six flags basketball hall fame about 10 min. Easy to get to those attractions.

By on Aug 19, 2021

Review comment responded on Aug 28, 2021

Thank you very much for your feedback , we are delighted to hear that you have enjoyed your stay with us. looking forward to welcoming you back. Thank you

5
Everyone

By on Aug 8, 2021

4
Family

Facility was easily accessible, clean and comfortable. I was very disappointed in the very limited buffet breakfast on a Weds morning…a package egg sandwich on what was represented as a bagel. They have no idea what a bagel is!!! I’d stay again but would look at other options just in case….

By on Jul 21, 2021

Review comment responded on Aug 11, 2021

Thank you very much for your feedback, we do apologize for any inconvenience. Thank you

5
Everyone

By on Jun 30, 2021

4
Family with small children

Good, solid place to stay for a night or two.

By on Jun 3, 2021

Review comment responded on Jun 7, 2021

Thank you very much for your feedback , we are delighted that you have enjoyed your stay with us and looking forward to welcoming you back in the future. Thank you

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