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Comfort Inn & Suites West Springfield

2.5 star property
Hotel in West Springfield with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Fridge, microwave, coffee/tea maker
Lobby sitting area
Exterior
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪16 min walk‬
  • Place, Cinemark West Springfield 15
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

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West Springfield
  • Pool
  • Breakfast included
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  • Parking included
7.0 out of 10, Good, 1,021 reviews
$86 nightly
The price is $98
Jan 1 - Jan 2, 2026
Total with taxes and fees
Quality Inn West Springfield

About the neighborhood

West Springfield

Comfort Inn & Suites West Springfield places you next to Olympia Ice Center and within a mile (2 km) of Connecticut River. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Olympia Ice Center - 2 min walk - 0.1 miles
  • Riverdale Center - 13 min walk - 0.7 miles
  • Riverdale Shops - 16 min walk - 0.9 miles
  • Cinemark West Springfield 15 - 2 min drive - 1.1 miles
  • Q Pin 2's - 2 min drive - 1.1 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

Hotel in West Springfield with a 24-hour front desk and an indoor pool
Guests staying at Comfort Inn & Suites West Springfield enjoy an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008023250.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Dec 10, 2025 start from $112.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Inn & Suites West Springfield?

This hotel is located in West Springfield, just steps from Olympia Ice Center. You'll also find MassMutual Center and MGM Springfield within a short drive.

Is there parking available at Comfort Inn & Suites West Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites West Springfield feature a casino at the property?

No, Comfort Inn & Suites West Springfield doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites West Springfield?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Comfort Inn & Suites West Springfield?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Comfort Inn & Suites West Springfield?

Yes, this hotel has a spa tub.

Does Comfort Inn & Suites West Springfield feature a restaurant that includes a breakfast menu?

No, Comfort Inn & Suites West Springfield doesn't have a restaurant that serves breakfast.

Does Comfort Inn & Suites West Springfield allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites West Springfield though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites West Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites West Springfield?

The closest major airport to Comfort Inn & Suites West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.5 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.9 mi away (36-minute drive).

Are there rooms with balconies at Comfort Inn & Suites West Springfield?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites West Springfield.

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 901 reviews
Rating 8 - Good. 288 out of 901 reviews
Rating 6 - Okay. 167 out of 901 reviews
Rating 4 - Poor. 99 out of 901 reviews
Rating 2 - Terrible. 45 out of 901 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service
It was a bit noisy, very busy. Unfortunately the iron had leaked in our closet leading to musty smell in our room
Stayed 1 night in Aug 2025

2/10 Terrible

Dakisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here!!!

Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

dazire

Stayed 2 nights in Aug 2025

8/10 Good

Jeffory

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Great value with the breakfast and a pool/hot tub! Would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yajaira

Stayed 1 night in Aug 2025

4/10 Poor

Alex

Stayed 2 nights in Jul 2025

2/10 Terrible

Shanesha

Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

shehab

Traveled with family
Dont bad
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Business traveler
Disliked: Property conditions & facilities
Refrigerator was turned to zero (off) so i had to rely on my cooler w ice, bathroom vent didnt work and had 2" of filth inside, tv remote didnt function. For what it was, it was otherwise clean just outdated compared to other hotels. Should have been cheaper cost for the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gladys

Stayed 1 night in Jul 2025

10/10 Excellent

Gladys

Stayed 1 night in Jul 2025

2/10 Terrible

Codie

Stayed 2 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcial

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shaneice

Liked: Property conditions & facilities
Hot tub
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities
The room was very nice, and the bed was very comfortable. The bathroom sink dripped the whole stay, and water dripped outside the window from somewhere upstairs constantly. Housecleaning was there every day even though the sign said they would only clean every third day. The front desk clerk at check- in was dressed very unprofessionally-all in black, goth style, with knee-high boots, stockings, and choker-chain necklace.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marisol y

Stayed 1 night in Jul 2025

8/10 Good

dele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Amenities, property conditions & facilities
Key cards and master wouldn’t work.
Stayed 1 night in Jun 2025

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