Comfort Inn & Suites West Springfield

Hotel in West Springfield with a 24-hour front desk and an indoor pool

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Housekeeping
Parking included
Laundry
Free WiFi

Explore the area

106 Capital Drive, West Springfield, MA, 01089

Place, Baystate Medical Center
‪3 min drive‬
Place, Big E
‪3 min drive‬
Place, MGM Springfield
‪5 min drive‬
Airport, Hartford, CT (BDL-Bradley Intl.)
‪32 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

288 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Very good

288 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Exceptional

288 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Wonderful

288 sq ft
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Very good

288 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

West Springfield

Comfort Inn & Suites West Springfield places you next to Olympia Ice Center and within a mile (2 km) of Connecticut River. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

Olympia Ice Center - 2 min walk - 0.1 miles
Baystate Medical Center - 3 min drive - 2.2 miles
Big E - 3 min drive - 2.0 miles
MGM Springfield - 5 min drive - 4.4 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.6 miles

Getting around

Springfield Union Station - 16 min drive
Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

‪Dunkin' - ‬5 min drive
‪Wood-N-Tap - ‬20 min walk
‪Chili's Grill & Bar - ‬12 min walk
‪Olive Garden - ‬19 min walk
‪Panera Bread - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

Hotel in West Springfield with a 24-hour front desk and an indoor pool

Guests staying at Comfort Inn & Suites West Springfield enjoy an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.

An indoor pool and a hot tub are on site.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$84 nightly

Oct 19 - Oct 20

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site

Food and drink

Coffee and tea in common areas

Things to do

Hot tub
Indoor pool

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

1 building
2 floors
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008023250

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0008023250.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Comfort Inn West Springfield

Comfort West Springfield

Comfort Inn Suites

Comfort Inn & Suites Hotel

Comfort Inn & Suites West Springfield

Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Oct 7, 2025 start from $123.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Inn & Suites West Springfield?

This hotel is located in West Springfield, just steps from Olympia Ice Center. You'll also find Big E and Eastern States Exposition within a short drive.

Is parking available on site at Comfort Inn & Suites West Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites West Springfield feature a casino at the property?

No, Comfort Inn & Suites West Springfield doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites West Springfield?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Comfort Inn & Suites West Springfield?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a 24-hour front desk.

Does Comfort Inn & Suites West Springfield have a hot tub?

Yes, this hotel has a spa tub.

Does Comfort Inn & Suites West Springfield feature a restaurant that includes a breakfast menu?

No, Comfort Inn & Suites West Springfield doesn't have a restaurant that serves breakfast.

Does Comfort Inn & Suites West Springfield allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites West Springfield though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites West Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites West Springfield?

The closest major airport to Comfort Inn & Suites West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.5 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.9 mi away (36-minute drive).

Are there rooms with balconies that I can book at Comfort Inn & Suites West Springfield?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites West Springfield.

Comfort Inn & Suites West Springfield Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

dele

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

2/10 Terrible

Karen

Traveled with family

Jun 30, 2025

Disliked: Amenities, property conditions & facilities

Key cards and master wouldn’t work.

Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Traveled with partner

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service and quiet area with a lot of close restaurants

Stayed 1 night in Jun 2025

10/10 Excellent

terry

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice weekly stay

nice place clean beds little too firm good breakfast

Stayed 5 nights in Jun 2025

2/10 Terrible

Abriana

Jun 23, 2025

Stayed 1 night in Jun 2025

8/10 Good

Iris

Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Jun 2025

2/10 Terrible

Laurie

Traveled with family

Jun 23, 2025

Disliked: Cleanliness, property conditions & facilities

There are actually people that live at this property! We had people partying right outside our window till 4:00 in the morning! I would not recommend this property to anyone and I will not be staying there again!

Stayed 4 nights in Jun 2025

2/10 Terrible

Maria

Jun 22, 2025

Pool over pack

Stayed 1 night in Jun 2025

4/10 Poor

Shad

Traveled with partner

Jun 19, 2025

The property was dirty and not well maintained

Stayed 4 nights in Jun 2025

8/10 Good

Kyle

Traveled with family

Jun 15, 2025

Liked: Cleanliness, amenities

Very clean and friendly

Stayed 1 night in Jun 2025

6/10 Okay

Tim

Jun 12, 2025

Disliked: Property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Emmanuel

Traveled with family and small children

Jun 7, 2025

Liked: Cleanliness, amenities

Great time

Stayed 1 night in Jun 2025

8/10 Good

menderes

Traveled with partner

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our room and the bathroom was very nice and clean and the young man tending to the breakfast was very helpful and nice.

Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Traveled with family

Jun 2, 2025

Had a family stay and was a clean comfortable and friendly I will definitely stay again

Stayed 1 night in May 2025

6/10 Okay

Nancy, Hull

Traveled with partner

May 26, 2025

Liked: Staff & service

The property definitely could use some updating. Not quite as clean as i would like it to be. The staff is nice though.

Stayed 2 nights in May 2025

10/10 Excellent

Leyda I

Traveled with partner

May 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me Gusto Mucho la,Temperatura y Limpieza del Area de la Piscina

Stayed 2 nights in May 2025

2/10 Terrible

Linda

Traveled with family

May 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not like at all had a bad experience with my kids

Stayed 2 nights in May 2025

6/10 Okay

Glenn

May 18, 2025

Stayed 1 night in May 2025

6/10 Okay

Jane

May 17, 2025

Stayed 1 night in May 2025

4/10 Poor

Debbie

Traveled with family

May 17, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The bathroom was dirty. Overall not clean in all atras of the hotel.

Stayed 1 night in May 2025

8/10 Good

Artia

May 16, 2025

Liked: Staff & service

Stayed 1 night in May 2025

6/10 Okay

Peter or Nathalie

May 15, 2025

Disliked: Cleanliness, property conditions & facilities

This is not a very clean or new property like the photos show. Bed sheets were clean, the rest needs an upgrade. Very old hotel.

Stayed 3 nights in May 2025

2/10 Terrible

Richard

May 14, 2025

Disliked: Staff & service

Booked a room for multiple days but broke down and didn’t check in the first day, got to the hotel to find out they sold my room to someone else and wouldn’t reimburse my money. Even tho I had already payed for the room for 3 days I tried to check in at 11:30 the next morning and I was told they sold my room and keeping my money due to no show???

Stayed 2 nights in May 2025