Comfort Inn & Suites

Hotel in West Springfield with a 24-hour front desk and an indoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Housekeeping
Laundry
Parking included
Free WiFi

Explore the area

106 Capital Drive, West Springfield, MA, 01089

Big E
‪3 min drive‬
MGM Springfield
‪5 min drive‬
Naismith Memorial Basketball Hall of Fame
‪6 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪32 min drive‬

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Room options

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

288 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

288 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

288 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

288 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

288 sq ft
Sleeps 2
1 King Bed

About the neighborhood

West Springfield

Comfort Inn & Suites places you next to Olympia Ice Center and within a mile (2 km) of Connecticut River. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

Baystate Medical Center - 3 min drive - 2.2 miles
Big E - 3 min drive - 2.0 miles
MassMutual Center - 5 min drive - 4.2 miles
MGM Springfield - 5 min drive - 4.4 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.6 miles

Getting around

Springfield Union Station - 7 min drive
Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

‪Wood-N-Tap - ‬20 min walk
‪Panera Bread - ‬3 min drive
‪Rumbleseat - ‬6 min drive
‪Starbucks - ‬13 min walk
‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel in West Springfield with a 24-hour front desk and an indoor pool

Guests staying at Comfort Inn & Suites enjoy an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.

An indoor pool and a hot tub are on site.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$84 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site

Food and drink

Coffee and tea in common areas

Things to do

Hot tub
Indoor pool

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

1 building
2 floors
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008023250

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0008023250.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Comfort Inn West Springfield

Comfort West Springfield

Comfort Inn Suites

Comfort Inn & Suites Hotel

Comfort Inn & Suites West Springfield

Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Jun 22, 2025 start from $106.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Inn & Suites?

This hotel is located in West Springfield, just steps from Olympia Ice Center. You'll also find MGM Springfield and Big E within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites feature a casino at the property?

No, Comfort Inn & Suites doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Comfort Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a 24-hour front desk.

Does Comfort Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Comfort Inn & Suites feature a restaurant that includes a breakfast menu?

No, Comfort Inn & Suites doesn't have a restaurant that serves breakfast.

Does Comfort Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites though service animals are welcome.

Does Comfort Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 10.5 mi away (16 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.6 mi away (29-minute drive).

Are there rooms with balconies at Comfort Inn & Suites?

No, at Comfort Inn & Suites, there aren't any guestrooms that list a balcony.

Comfort Inn & Suites Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Jeffrey, Williamstown

Traveled with partner

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great room with a fireplace very relaxing and a great surprise for our valentines get away. Thanks

Stayed 1 night in Feb 2025

2/10 Terrible

yesenia

Mar 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The phone where not working in the room the sink was clogged the shower head was filled with mildew the fridge in the unit smelled up the entire room the menu were sticky the bedding was stained. There was a fight between two room 201 and 205 between. The hours of 1 am to 3 am, I got no sleep. I am requesting a refund or another stay at another hotel.

Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Mar 7, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Jan 2025

6/10 Okay

paula

Business traveler, Traveled with partner

Mar 3, 2025

Liked: Amenities

Average property. Pretty clean but when went to take a shower there was a problem with the shower. It was spraying out into the floor from a faulty pipe

Stayed 2 nights in Feb 2025

10/10 Excellent

Arthur

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the place it’s great actually gonna try to rent it another day

Stayed 1 night in Feb 2025

6/10 Okay

Javier

Feb 25, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's weekend

It was a Valentine's weekend visit.

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Feb 16, 2025

Stayed 2 nights in Feb 2025

2/10 Terrible

Natacha

Traveled with family

Feb 12, 2025

Disliked: Cleanliness

Got woken up at 7am to people arguing and cops being called.

Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Feb 9, 2025

Disliked: Cleanliness, property conditions & facilities

Do Not Stay Here!

Some shady characters hanging in front of building. Clerk at front desk was nice enough, but after walking with multiple bags/luggage, all the way down to the end of the hallway to the room I was assigned, the room keys did not work. Had to walk all the way back to the front desk for the clerk to say "Oh sorry. My bad, I forgot to program the keys". Finally walked into a room that had an awful smell to it (can't describe, but not good), rug was dirty, microwave was dirty and made a loud noise once it was turned on, coffee/tea maker was also dirty. Bed was not comfortable, comforter made out of some strange paper like material. Exit door at the end of the hall near my room was open to the public. I know this because I originally parked in front, but then moved it to the exit door near my room to be closer when coming & going. People in and out till all hours, banging on room doors saying "I know you're in there! Open the door!" I did not feel safe at all. Was supoosed to stay 2 nights, but checked out after the 1st night. Didn't care that I was going to lose the money for the 2nd night, I just wanted to get out of there. Would not recommend this accommodation to anyone.

Stayed 2 nights in Feb 2025

4/10 Poor

William S

Feb 9, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

matthew

Business traveler, Traveled with family

Jan 26, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The place was okay. The major problem was the room. The heat went in and out all night. Eventually it was just blowing cold air, we had to shut it off. The shower was broken, the handle on the shower didn't work. There was very little water pressure, and no hot water for morning showers. I probably will not stay here again.

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Jan 25, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Jan 23, 2025

Stayed 4 nights in Nov 2024

8/10 Good

Zyona

Traveled with family

Jan 21, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2025

2/10 Terrible

Qwentien

Jan 19, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

The room was dirty with dried blood on the door frame, we booked two queen size beds and ended up with two full size, there was toilet paper behind the toilet and the shower was filthy we didn’t even use it. The pool had so much chlorine it burned your eyes just from the smell. The caisher who checked us in was rude with no personality what so ever and when I went down to ask for an extra pillow I was told they couldn’t get me one because they were alone and couldn’t leave the desk. This was after I stood there for 5 minutes before finally saying excuse me to get the lady off her phone

Stayed 1 night in Jan 2025