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Comfort Inn & Suites West Springfield

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

An indoor swimming pool with a skylight roof, lounge chairs, and a hot tub.
A hotel lobby with a reception desk, seating area with chairs and ottoman, and a patterned rug on the floor.
A compact hotel room with a kitchenette, a flat-screen TV, a dining area with a table and chairs, and a patterned rug.
A hotel room with a flat-screen TV, a fireplace, a sofa, a small table, and a window with curtains.
A spacious living area with a fireplace, seating, and a view through large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a nightstand with a phone, a wall-mounted lamp, and a window with curtains.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, bedside table, lamp, chair, and artwork on the walls.

1 King Bed, Suite, Nonsmoking

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(40 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

Comfort Inn & Suites West Springfield places you next to Olympia Ice Center and within a mile (2 km) of Connecticut River. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Olympia Ice Center - 2 min walk - 0.1 miles
  • Riverdale Center - 15 min walk - 0.8 miles
  • Riverdale Shops - 19 min walk - 1.0 mile
  • Cinemark West Springfield 15 - 2 min drive - 1.1 miles
  • MGM Springfield - 5 min drive - 4.4 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Wood-N-Tap - ‬3 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Dunkin' - ‬5 min drive

About this property

Comfort Inn & Suites West Springfield

Guests staying at Comfort Inn & Suites West Springfield enjoy an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008023250.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Oct 18, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Inn & Suites West Springfield?

This hotel is located in West Springfield, just steps from Olympia Ice Center. You'll also find MGM Springfield and Connecticut River within a short drive.

Does Comfort Inn & Suites West Springfield feature a casino at the property?

No, Comfort Inn & Suites West Springfield doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites West Springfield?

Yes, this hotel has an indoor pool along with a hot tub.

Does Comfort Inn & Suites West Springfield feature a restaurant that includes a breakfast menu?

No, Comfort Inn & Suites West Springfield doesn't have a restaurant that serves breakfast.

Does Comfort Inn & Suites West Springfield allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites West Springfield though service animals are welcome.

What is the closest airport to Comfort Inn & Suites West Springfield?

The closest major airport to Comfort Inn & Suites West Springfield is Springfield Union Station (ZSF), which is 4.7 mi away (13 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 11.5 mi away (30-minute drive).

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

SUSAN

Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only for one night, but the staff was amazing and the hotel was immaculate.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year in April for a high school event. The hotel is always clean, the rooms are nice, and the continental breakfast is really good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kelly

Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Mostly clean rooms. They didn't have bed covers, something to think about. Overall quiet place. Stayed with small children. They loved the pool. Plenty of kids swimming but everyone was respectful. For the budget, I would stay here again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was ok , staff was great but very outdated and needs to be cleaned up and renovated. Water stains on the roof from leak.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Everything was great and as described
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
Having the room near the elevator, there was no sound mitigation whatsoever. People leaving the pool, especially with children, was very noisy. Aside from that, the room was clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

menderes

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Usually go here every year, pretty much while visiting family only here to sleep ...It was not that great this time. The AC and the refrigerator were either not on or cooled up. While you have to sign something that you won't smoke (which is fine), the whole place smelled like pot. Didn't use the pool but seemed like others were enjoying it.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Jeffory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Great value with the breakfast and a pool/hot tub! Would stay again!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jared

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Suzanne

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Shareen

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Rosanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Crystaline

Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Zenith

Sofa bed mattress was gross with big period stain and the mattress spring was open and popped out. Total mattress replacement needed.
Stayed 2 nights in May 2026