booked room through Orbitz, read reviews. The front desk gave me a room that looked like a murder had happened there in 1989. everything in the room was broken and dirty. They had no idea I had my dog with me, I looked for a pet friendly hotel through Orbitz, you guys should refund or voucher me for this. I'll never go back.
The front desk clerk/manager is a complete jerk. I arrived at 9 and the office was empty. I assumed the manager would be back so I waited in my car parked in front. Some guy came up to my door and said in a very aggressive tone, move your car, that's my space. Since I was right in front of the office, it made no sense so I asked who he was. Manager. I said I'm trying to check in. He said if you don't move your car you aren't checking in. Ok. After I moved I saw I wasn't in his space but he wanted to drive through the space I was in so he didn't have to parallel park - he could drive straight into "his spot". I went in an just kinda joking sais maybe you should put up a sign. I had no idea I couldn't park there. He looked at me and said "I can refuse service to anyone and I don't have a room for you". I said I reserved a non-refundable room through Orbitz. He said you won't get charged but you aren't staying here. I drove 30 minutes back to Williams and stayed in a nicer and cheaper Motel 6 (everything else in Willows was booked). Be on your best behavior when you check into this place is all I can say. And don't park in front of the office.
Few amenities Poor Wifi Bad Smell Old tv remote doesn’ No Iron Sheets not cleaned Not worth for money Day 2 No Room cleaning, No fresh towels, No beds were made
Blue Gum Motel places you within a 10-minute drive of Willows Westside Mall Shopping Center and Willows Museum. The 30 rooms at this motel include refrigerators, microwaves, and coffee makers.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests staying at Blue Gum Motel enjoy free WiFi in public areas, laundry facilities, and barbecue grills. If you plan to drive, free parking is available. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include a picnic area and a garden.
booked room through Orbitz, read reviews. The front desk gave me a room that looked like a murder had happened there in 1989. everything in the room was broken and dirty. They had no idea I had my dog with me, I looked for a pet friendly hotel through Orbitz, you guys should refund or voucher me for this. I'll never go back.
The front desk clerk/manager is a complete jerk. I arrived at 9 and the office was empty. I assumed the manager would be back so I waited in my car parked in front. Some guy came up to my door and said in a very aggressive tone, move your car, that's my space. Since I was right in front of the office, it made no sense so I asked who he was. Manager. I said I'm trying to check in. He said if you don't move your car you aren't checking in. Ok. After I moved I saw I wasn't in his space but he wanted to drive through the space I was in so he didn't have to parallel park - he could drive straight into "his spot". I went in an just kinda joking sais maybe you should put up a sign. I had no idea I couldn't park there. He looked at me and said "I can refuse service to anyone and I don't have a room for you". I said I reserved a non-refundable room through Orbitz. He said you won't get charged but you aren't staying here. I drove 30 minutes back to Williams and stayed in a nicer and cheaper Motel 6 (everything else in Willows was booked). Be on your best behavior when you check into this place is all I can say. And don't park in front of the office.
We’re so sorry about what happened and we didn’t charge you. I’ll talk to my staff.
Few amenities Poor Wifi Bad Smell Old tv remote doesn’ No Iron Sheets not cleaned Not worth for money Day 2 No Room cleaning, No fresh towels, No beds were made
Sorry you're not happy. Why anonymous though? I'd like to know who's not doing their job, please let us know who you are & what room you stayed! Thanks
We appreciate your review. Thanks a lot for staying at Blue Gum Motel. See you again next time.
Sorry, that's your own opinion and that's fine. Few rooms are pet-friendly but we do charge for pet. We do have a lot of guests who keep coming back. Thanks