Staff are always helpful and friendly
Staff was professional and nice! Room was clean and updated
I was really hesitated to make this hotel reservation due to some mixed reviews, but I am very happy with my decision to stay there. This hotel is a little old and is under renovation. Our room is very nice and clean. Hotel location is very convenient for shopping and walkable to most of travelers sites. The hotel employees are very friendly. A young lady, Alex , is very helpful and patient with us. We will definitely choose this hotel again for our next Vancouver visit.
I like that hotel very much. Location is very good. You can shop around the town. You can eat anything around this hotel. It is close to the sunset beach.
We had a problem with a noisy air conditioner the first night but hotel manager Shivam moved us to an upgraded room the next day. He was very friendly and helpful.
Great room, staff were very helpful
Staff were wonderful checking in this hot, tired traveller. Bed was very comfortable
Great location and great service!
Booked a King Bed and they pushed two full size beds together in an attempt to pull the wool over my eyes. The “suite” lacked dishes, robes, etc! Very disappointing experience
Property is currently under reservation. However, the room type we booked (ocean view) had not yet been renovated - despite the photos seen on the booking reflecting the upgrades. To be candid, the room was downright dilapidated. Wallpaper tears coming off the walls in places, baseboards peeling off the wall, water damaged doors and blind-handyman install in door hardware. The flooring was incredibly worn and on need of replacement. Under no circumstances would I have given this room a 3 star review or better. For their part, staff at the front desk was incredibly accommodating in showing us different room options. Ultimately we stayed in the room we booked because none of the alternatives had ocean view / view of the fireworks - the whole reason we booked the ocean view. However, charging the same rate for these beat up, slum-level rooms as the newly renovated ones is nearly criminal. I would highly recommend staying away until renovations are complete or, at the very least, calling to confirm the state of your desired room before booking.
Located in Central Vancouver, Sandman Suites Vancouver on Davie is a leisurely stroll from popular sights such as Granville Street and English Bay Beach. This 4-star hotel has 198 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to noon.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Kitchens, balconies, and dining areas are also standard.
At Sandman Suites Vancouver on Davie, guests have access to a gym, a sauna, and free WiFi in public areas. Self parking is available for CAD 20.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
Staff are always helpful and friendly
Staff was professional and nice! Room was clean and updated
Good day, Thank you for review! we appreciate every feedback from our guests. We hope to have you with us again! Regards, Ame
I was really hesitated to make this hotel reservation due to some mixed reviews, but I am very happy with my decision to stay there. This hotel is a little old and is under renovation. Our room is very nice and clean. Hotel location is very convenient for shopping and walkable to most of travelers sites. The hotel employees are very friendly. A young lady, Alex , is very helpful and patient with us. We will definitely choose this hotel again for our next Vancouver visit.
Dear Kuang, We are thrilled to hear about your positive experience during your recent stay with us, and we truly appreciate you taking the time to share your feedback.Your decision to stay with us despite the mixed reviews is greatly appreciated, and we are delighted that you found our hotel to exceed your expectations. We understand that our ongoing renovation may have raised concerns, but we are committed to ensuring that our guests enjoy a comfortable and enjoyable stay throughout the process.It's wonderful to know that you found your room to be nice and clean, and that our hotel's location added convenience to your trip, making it easy to explore the city's attractions. We are proud of our friendly and attentive staff, especially Alex, who went above and beyond to assist you during your stay. We will be sure to pass on your kind words to her.Your loyalty and intention to choose our hotel for your next visit to Vancouver mean the world to us. We look forward to welcoming you back and providing you with another memorable experience.Once again, thank you for choosing our hotel and for sharing your positive feedback. It is greatly appreciated. Regards,
I like that hotel very much. Location is very good. You can shop around the town. You can eat anything around this hotel. It is close to the sunset beach.
Dear Qui, Thank you so much for staying with us and giving us the feedback. We are delighted to hear that you find our location convenient. Please do let us know whenever you are planning to stay next with us. Regards,
We had a problem with a noisy air conditioner the first night but hotel manager Shivam moved us to an upgraded room the next day. He was very friendly and helpful.
Hello Bradley,Thank you for taking the time to leave a good review and shared your experience with Shivam. He is a real gem!We appreciate having you as a customer and look forward to serving you again. Thank you for giving us the opportunity to serve you.Have a great day!
Great room, staff were very helpful
Dear Jacqueline,Thank you for staying with us and for sharing your feedback.We are glad to know that you enjoyed your stay with us and we would like to welcome you back.Regards,
Staff were wonderful checking in this hot, tired traveller. Bed was very comfortable
Dear Roanda, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our staff provided you with excellent service during your check-in and that you found your bed to be very comfortable.Ensuring our guests' comfort and satisfaction is our top priority, and we are thrilled that we were able to make your stay a pleasant one. Your feedback motivates us to continue delivering exceptional service to all our guests.If there is anything else we can assist you with during your time with us, please do not hesitate to let us know. We are here to make your stay as enjoyable as possible.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. Regards,
Great location and great service!
Dear Freddy,Thank you for staying with us and for your feedback!!Regards,
Booked a King Bed and they pushed two full size beds together in an attempt to pull the wool over my eyes. The “suite” lacked dishes, robes, etc! Very disappointing experience
Thank you for taking the time to provide us with feedback regarding you most recent stay at our hotel. It is our guests’ feedback that allows us to enhance our guests’ experiences. We are sorry that your stay was anything less than perfect. All of our rooms come equipped with the necessary dishes, with additional supplies available upon request. As for robs, we do have them available upon request as well. Please do not hesitate to contact us directly if you wish to discuss your experience further. Thank you, have a great day!
Property is currently under reservation. However, the room type we booked (ocean view) had not yet been renovated - despite the photos seen on the booking reflecting the upgrades. To be candid, the room was downright dilapidated. Wallpaper tears coming off the walls in places, baseboards peeling off the wall, water damaged doors and blind-handyman install in door hardware. The flooring was incredibly worn and on need of replacement. Under no circumstances would I have given this room a 3 star review or better. For their part, staff at the front desk was incredibly accommodating in showing us different room options. Ultimately we stayed in the room we booked because none of the alternatives had ocean view / view of the fireworks - the whole reason we booked the ocean view. However, charging the same rate for these beat up, slum-level rooms as the newly renovated ones is nearly criminal. I would highly recommend staying away until renovations are complete or, at the very least, calling to confirm the state of your desired room before booking.
Dear Braeden, Thank you so much for staying with us and giving us the feedback. We are glad that you find our staff helpful with in your entire stay. We really apologize for the inconvenience caused during your stay, we have passed all the concerns to our maintaince team so that it can be fixed effectively. We are currently in between of renovations which includes new wallpapers in the room, replacement of doors & cupboards and refurbishment of each and every amenities. Though, we will be in better condition very soon. If you want to discuss further, please contact our management team on your earliest convenience. Regards,
Thank you, Jacqueline, for your glowing review! We're delighted to hear that our staff made your stay memorable with their helpful and friendly service. We strive to provide exceptional hospitality, and it's gratifying to know we succeeded during your visit. We look forward to welcoming you back for another fantastic experience at our hotel."