The room was worn out but clean. The pictures on the wall had mold stains. Dinner: the buffet food seemed to be there for many hours to the point it made me lose my appetite. It was a busy week in Sao Paulo, most hotels were full so the prices were high. The US$403/night compared to the condition ...
First of all, we waited about 45 mins outside the terminal for the courtesy shuttle to arrive since they only run once an hour. When we finally arrived at the hotel the lobby was tiny, cramped and warm. Then the receptionist wouldn't give me points for the night to my Accor hotels account because ...
Under construction Under construction noise Lousy internet Very uncomfortable SMALL beds Low level lighting-am visually impaired and room was awful to move around in Only way to dining area (breakfast everyday) was UP STEPS-no elevator access
Everything was fine until we tried the restaurant for several times and it was very very bad, bellow any acceptable level. The van was a nice thing except that it was never available for us, either lunch time or off for weekend. Bottom line, we will not return. Sorry
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