L'Hotel PortoBay São Paulo

You'll be asked to pay these charges at the property:

• Deposit: BRL 500 per accommodation, per day

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately BRL 154 per person
• Airport shuttle fee: BRL 507 per vehicle (one-way, maximum occupancy 3)
• Covered valet parking fee: BRL 85 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: BRL 288.75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A credit card for incidental charges and a government-issued photo ID may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards, debit cards, mobile payments, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
• Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

• Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
• Pool access available from 6:30 AM to 9:00 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• Parking has height restrictions.