Staff including the shuttle driver very helpful and friendly. Breakfast was awesome.
All the staff were very attentive and especially i really liked the charisma of the vans's drivers who took me to the hotel and them back to the airport ( Mr. Robson and Mr. Joao)
Horrific sound insulation. Every door that opens and closes you will hear. Foot steps up above aplenty. Beds are not comfortable at all. I could feel the springs pushing against my body. Pillows are flimsy. Overall a terrible stay. I expected a lot more from this brand
Comfortable and very close to the GRU airport.
Friendly staff
Inside the hotel was great. Easy, quick, friendly check in. Great bed. Average shower. Great breakfast buffet. Poorly maintained outside. Distance to airport very deceiving- although it is very close in a straight line, by road it is a long way and the traffic is horrendous.
Good service, clean, food was delicious best cuatomer service .. shuttle free for the airport..
Good place great service food was delicious they serve great drinks
Nice and clean Closed to the airport Good atención
In the first room I got, the air conditioner did not work at all; the staff moved me to a different room with a working AC. But the question is: How could they not know the AC in the first room was not working? An associate was given a room where the AC barely worked (could not keep the room below about 76F). It looks like they have maintenance issues. The restaurant buffets (breakfast and dinner) were very good.
Staff was not helpful dealing with schedule changes
Friendly staff, close to airport, inexpensive, good dinner buffet.
Close to the airport. Service is bad! We ask a room with a qwin bed, they said its impossible (at the same time we saw an option to order a room like this). So we ask to connect two twin beds together but they said this also impossible. At the end we connected the beds by ourself. No Wifi signal in our room They dont care about the guest and guve him feel good During all the night it was very noisy. From all the airplanes around, they have to install better windiws to avoid this noise
Instalaciones modernas y bien cuidadas. Habitación espaciosa.
Located in Taboão, Hampton by Hilton Guarulhos Airport is 7 mi (11.3 km) from Internacional Shopping Guarulhos. This 3-star hotel has 160 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a free airport shuttle.
Start your day off right with a free local cuisine breakfast, served each morning from 6:30 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All of Hampton by Hilton Guarulhos Airport's 160 soundproofed rooms provide refrigerators, minibars, and safes. 20-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include phones, desks, and free toiletries.
Guests of Hampton by Hilton Guarulhos Airport enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you drive, self parking is BRL 15.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. This hotel also has a garden.
Staff including the shuttle driver very helpful and friendly. Breakfast was awesome.
All the staff were very attentive and especially i really liked the charisma of the vans's drivers who took me to the hotel and them back to the airport ( Mr. Robson and Mr. Joao)
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Horrific sound insulation. Every door that opens and closes you will hear. Foot steps up above aplenty. Beds are not comfortable at all. I could feel the springs pushing against my body. Pillows are flimsy. Overall a terrible stay. I expected a lot more from this brand
Dear Guest, We conduct our business with commitment and transparency, so your feedback is extremely important to the improvement of the services we offer. We regret not having met your expectations and we apologize for the failures. We know how much training, monitoring and development of our employees is necessary and important. Your comments have been forwarded to the staff to share and reflect on the experience you had through your stay. This way we value the opinions and feedback from our customers indicating their impressions about their stay and how we can improve it. It helps us to offer a better experience both for you and other guests in the future. We hope to see you soon. Sincerely,
Caro Hóspede, Agradecemos imensamente a sua publicação. Receber um feedback dos nossos clientes é muito importante para o nosso futuro. Obrigado por contribuir conosco. Odécio Paz Junior Gerente Geral
Comfortable and very close to the GRU airport.
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Friendly staff
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Inside the hotel was great. Easy, quick, friendly check in. Great bed. Average shower. Great breakfast buffet. Poorly maintained outside. Distance to airport very deceiving- although it is very close in a straight line, by road it is a long way and the traffic is horrendous.
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Good service, clean, food was delicious best cuatomer service .. shuttle free for the airport..
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Good place great service food was delicious they serve great drinks
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager
Estimado hóspede, Agradecemos a confiança em nos informar sobre o ocorrido. Conduzimos nosso empreendimento com o comprometimento e transparência, e por isso seus comentários são de extrema importância para o aprimoramento dos serviços e produtos que oferecemos. O seu tempo a nós dedicado nos motiva em muito para cada vez mais buscarmos aprimorar a arte do bem receber. Lamentamos não ter atendido as suas expectativas e desculpamos pelas falhas ocorridas em sua estada, sabemos o quanto é necessário e importante treinamento, acompanhamento e desenvolvimento dos nossos colaboradores. Seus comentários foram repassados às equipes para que compartilhem e reflitam sobre a experiência que vivenciou durante sua estada. Dessa maneira valorizamos as opiniões e comentários dos nossos clientes indicando as suas impressões sobre a sua estada e como podemos melhorar. Isso nos ajuda a poder oferecer uma experiência superior tanto para si como para outros hóspedes no futuro. Agradecemos que tenha nos escolhido como seu hotel e aguardamos para uma próxima hospedagem para desfazermos a má impressão, Cordialmente, Odécio Paz Junior Gerente Geral
Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager