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Hilton Garden Inn Tampa East Brandon

3.0 out of 5.0
Overview Reviews Amenities & Policies
10309 Higland Manor Drive, Tampa, FL
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 23 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Business
  • Couples

Recent guest reviews

The decor in the entry was nice. I did not like the painting in my room. When the lights were off/low, it looked like a creepy face.

Good hotel close to highways would stay here again

Friendly staff and the hotel was clean. It could use some refreshing as far as remodels go.

Nothing unique. Nothing stood out at special. Wifi connection was bad. Repeated error in the wifi providers end. Told the staff and felt like it was just prushed off.

The pool area could be cleaner. Staff very friendly and accommodating.

Hotel staff was very attentive texting me several times to make sure I'm okay and everything's okay with the room awesome stay

We got a nice time, the problem was the noise from room next us. The rest was good.

Overall hotel was good only downside was that the elevators we-rent always clean and had an odd smell. The staff was very courteous, it was a breeze to check in and check out, and very easy to find the hotel.

Overall great stay....................................

Staff was helpful and friendly, room was very clean. Food was great !!! I will stay there again, the entire staff goes out of their way to help with anything

Stayed here in July 2014, hotel lobby was undergoing renovations and the onsite restaurant and bar were affected. This stay was much nicer that there was a comfortable new lounge restaurant area. Hotel is convenient for my business needs but there are no outside restaurants in the neighborhood. Still I like the location and it's close to major thoroughfares to get to the airport and other neighborhoods.

This hotel was recommended to me as a prime location (which it was) near my business destination. I knew that there was not "alot" nearby (restaurants, shops)...but there is NOTHING nearby. Add to this, the hotel just started a renovation (not aware of this before arrival) so there is no lobby or lounge, and a temporary restaurant set up. Nowhere to hold a business meeting. My room was clean and quiet, but was only provided decaf coffee pods. Had to pay $7.95 for a mediocre breakfast that would be complimentary at most hotels of this caliber. I will stay elsewhere next time.

friendly staff. Clean rooms. Breakfast is $13 but good and convenient.

Friendly staff and clean rooms. Breakfast costs ab $12 but is very quick and convenient

I stay in Hilton's all over the great USA and never have I experienced such a poorly trained staff in customer service. I was told my room was not ready for me to check in when I got there at 12:30 which I am fine with. But as I sat waiting in the lobby they checked in multiple people. 2 hours later I asked to speak to the manager. The young lady at the counter said she was the manager so I said I would wait as she was checking a family into 3 rooms. Much to my surprise 5 minutes later another young lady walked up to me and said in fact she was the manager. Strange because she is a different person than the one standing in front of me still checking the family into 3 rooms. I was told they were sorry and would check me in right away. Well this took the manager approx. 10 minutes to complete. I had a reservation,I am a Hilton honors member but yet it still took 10 minutes to check me in. I must state for my troubles I did receive a free Apple juice and was given a coupon for 1 whole free beer or glass of wine. If that is going above and beyond for your Hilton honors members is hate too see how they treat regular customers.

Come to know Hilton as 5* but clean and friendly like a 3*

Difficult to find but had a good stay. Wish breakfast had been included as no restaurants nearby.

Great location if you're headed to the Hard Rock. Shuttle service available door-to-door. Staff is friendly and helpful. Had a room with two double beds, one of which I think a very large, fat person spent a very large amount of time. HUGE sunken area in bed. We complained when leaving room for the day, and returned late at night to a message that bed issue had been addressed. It had not! No change. When trying to re-position mattress, discovered dirt, dust, and general disgusting stuff under and behind bed. First impression of room was fine, but after that we realized things were not as they appeared. YUCK! Probably will never stay here again. It's a shame, because overall location and appearance of hotel is not bad.

The room was very cold when we arrived. Temp was set at 60degrees. We had to turn on the heat to warm it up. Couldn't use pool as it rained our entire stay but looked nice. Very friendly staff and accommodating.

The staff was very helpful . The room was super clean ! And we have no complaints .... Just we went able to stay longer .

Higland Manor Drive Tampa FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hilton Garden Inn Tampa East Brandon places you within a few miles (5 km) of Florida State Fairgrounds and Tournament Sportsplex of Tampa Bay. This 152-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 152 air-conditioned rooms feature microwaves, refrigerators, and minibars. 37-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.


Property features

At Hilton Garden Inn Tampa East Brandon, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

2 QUEEN BEDS

2 Double Beds | Sleeps 4
$142* Per night/room Mar 5 - Mar 6

1 KING BED 1 BEDROOM SUITE WITH SOFABED

1 King Bed | Sleeps 4

1 KING BED DELUXE WITH SOFABED

1 King Bed and 1 Double Sofa Bed | Sleeps 4

1KG MOBILITY/HEARING ACCESS RI SHWR SOFABED

1 King Bed | Sleeps 4

1KNG 1BDRM STE MOBILITY/HEAR ACCES TUB SOFABD

1 King Bed | Sleeps 4

Guest reviews for Hilton Garden Inn Tampa East Brandon

Everyone (6) Couples (4) Business (6) Family (2) Friends (4)
3
Business Business

The decor in the entry was nice. I did not like the painting in my room. When the lights were off/low, it looked like a creepy face.

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

Dear Anonymous, Thank you for taking the time to write a review. I am sorry that you didn't like the painting in your room but I trust that you had a nice stay otherwise and hope you would visit us again in the future. Sincerely, Dannialle Neville General Manager

5
Family

Good hotel close to highways would stay here again

By on Aug 18, 2019

4
Family

Friendly staff and the hotel was clean. It could use some refreshing as far as remodels go.

By on May 17, 2019

3
Partner Couples

Nothing unique. Nothing stood out at special. Wifi connection was bad. Repeated error in the wifi providers end. Told the staff and felt like it was just prushed off.

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Dear Anonymous, We aim to impress, so I'm sorry that your visit was just okay. I regret the issues you experienced with our internet. Your comments, which highlight areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Dannialle Neville General Manager

4
Everyone

The pool area could be cleaner. Staff very friendly and accommodating.

By on Nov 13, 2018

5
Everyone

Hotel staff was very attentive texting me several times to make sure I'm okay and everything's okay with the room awesome stay

By on Apr 2, 2018

4

nice!

Everyone

We got a nice time, the problem was the noise from room next us. The rest was good.

By , from orlando, florida on Mar 7, 2018

4

weekend in tampa

Everyone

Overall hotel was good only downside was that the elevators we-rent always clean and had an odd smell. The staff was very courteous, it was a breeze to check in and check out, and very easy to find the hotel.

By , from Ohio on Jan 16, 2018

Review comment responded on Jan 22, 2018

We are happy to know that you enjoyed your visit, thank you for your feedback. We look forward to welcoming you back in the future. Thank you for being our guest.

5
Everyone

Overall great stay....................................

By on Nov 13, 2017

5

great location and friendly

Everyone

Staff was helpful and friendly, room was very clean. Food was great !!! I will stay there again, the entire staff goes out of their way to help with anything

By , from georgia on Sep 7, 2017

Hilton Garden Inn Tampa East Brandon

10309 Higland Manor Drive, Tampa, FL 33610
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