Located within a mile (2 km) of The Upper Tampa Bay Trail, Grand Hyatt Tampa Bay is within 2 miles (3 km) of Tampa Bay. This 442-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Guests staying at Grand Hyatt Tampa Bay enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 18 per night (USD 30 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Excellent service, clean and neat.Thanks
Had dinner at 1823 restaurant and needed to use the restroom. The only bathroom in the lobby had one toilet and it was out of order???? Staff didn’t seam to care ended up having to cut dinner short in order to go upstairs to use a bathroom. Pool is being remodeled so no swimming. Overall it was an very bad experience at the “Not So” Grand Hyatt.
Greetings, thank you for your feedback! Please know we value you as a guest to our hotel. We realize you have a choice when deciding where to stay for business or pleasure and we strive to exceed our guest’s expectations by providing the right room, the right technology, and the right service. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment. I am sorry to hear that we missed this mark - We gather feedback such as this to help us make decisions for improvement and I will be sure to share your feedback with the team for our choices moving forward. Thank you again for your feedback. We appreciate hearing from. When traveling, I hope you will consider Hyatt Hotels as your preferred accommodations and provide us the opportunity to redeem your faith in the Hyatt brand.
The hotel grounds were beautifully kept. The boardwalk is lovely. Staff was all very polite. The toilet leaked water from the bottom when you sat on it. Water pressure in the shower was very low. Borderline unusable. AC struggled to keep room cool during the day. You have to pay to park. Only Tesla chargers bring your adapter. The main pool and surrounding area were not lit at night during our stay.
Greetings,I would like to thank you for taking your time to complete our online survey regarding your last stay at Grand Hyatt Tampa Bay. We take pride in providing caring and authentic customer service as well as clean and comfortable accommodations and it is upsetting that we failed in many aspects for you during your experience here, I am writing to apologize for the less than perfect stay you had recently at our property. We hope to redeem your faith in our brand in the near future.
Greetings, Thank you so much for taking the time to provide us with your feedback! I'm happy to read you enjoyed your stay with us and our colleagues showed you a true Hyatt touch. We hope to serve you again in the near future.
Outdated rooms and bathrooms. half of the light bulbs did not exist or did not work.
Thank you for staying with us and letting us know about your experience. We have shared your comments with the team to address some of the issues you mentioned in your review. While we are sorry that we didn't instill the sense of confidence so many of our guests have in our brand, we do appreciate your feedback and the opportunity to improve for the future.
Good evening, I would like to thank you for taking your time to complete our online survey regarding your last stay at Grand Hyatt Tampa Bay. We take pride in providing caring and authentic customer service as well as clean and comfortable accommodations. we are glad you were able to enjoy your stay here with us.
Room smelled foul. And the ac didn’t cool, had to so for fan. Then the shower handle was broken couldn’t adjust water temperature. And the room smelled like old cigarettes. We got in late and had a baby with us so we just went to sleep rather then have techs come in to help out. Very disappointed
Thank you for staying with us and letting us know about your experience. We are sorry to hear about the experience you had at our hotel and want you to know it is not the norm as we improve we hope to welcome you back again with the issues mentioned above addressed
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding