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Recent guest reviews

Pretty good

Great place to stay

Stayed one night and this was our first time. There was no power in room although they provided lantern and flash lights it was very inconvenient not having power.

This hotel was great! I loved that they redid the floors in luxury vinyl so there was no carpet which can catch all the odors and germs. They were redoing all the rooms a few at a time. I really liked it. I would like it better if they had a no smoking policy. I have asthma and the residual smoke did bother me some. But I loved the place.

This was one of the nicest pet friendly hotels we have stayed. Love the wooden floors.

Staff was extremely helpful and kind Went out of their way to make us comfortable

Nice place, but the hot tub wasn't even warm. Notified front desk guy, and he acted like he could not care less. Pretty much a "not my problem" kind of deal. He should not be in a position where customer service means a lot, because he did not provide any, and was not at all interested in doing so.

It was very clean and the rooms was comfortable and very nice we didn't use the swimming pool but is looked clean and the hot tub was very nice

Nice quiet hotel, close to fast food and pizza, easy to find

Very clean and quiet. Friendly staff and good breakfast.

My room was not ready so front desk girl gave me an upgrade for no extra cost! Breakfast is a must! Nice & clean!

Very clean & comfort is great! Breakfast is awsome!

very satisfied in all respects. best lodging in area.

We were on our way to Bieber Ca to our granddaughter's wedding and had to stop in Susanville for the marriage license.This is a very nice hotel, plenty of room, comfortable beds and very friendly staff. The people we talked to were all friendly, would definitely stay again if in that area.

Nice hotel, great location..I have nothing more to add

Really friendly staff go above and beyond for you to be comfortable. If you're ever in susanville this is the place to stay!!!!

Riverside Dr Susanville CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Lassen County Fairgrounds, Comfort Inn & Suites is within 2 miles (3 km) of Lassen Historical Museum. This 66-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. You can sip a beverage at the coffee shop/café.


Rooms

Comfort Inn & Suites's 66 rooms are air-conditioned and provide microwaves, refrigerators, and free local calls. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Comfort Inn & Suites, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites

Everyone (10) Couples (6) Family (4)
4
Partner Couples

Pretty good

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

Hi Garth, Thank you kindly for your words of encouragement. We're happy to hear that you enjoyed your stay with us and found us to be a four-star experience. We appreciate your feedback and look forward to your next visit!

5
Family

Great place to stay

By on Aug 9, 2021

Review comment responded on Aug 10, 2021

Hey Traveler, Thanks for taking a moment to let us know that you enjoyed visiting us! We appreciate your comments and hope you'll be back to visit us again sometime soon!

4
Partner Couples

Stayed one night and this was our first time. There was no power in room although they provided lantern and flash lights it was very inconvenient not having power.

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Hi Traveler, Thank you for your feedback, we apologize that there were circumstances outside of our control with the power, but happy to provide whatever we could to make your stay more comfortable. We do hope you'll join us again some other time, we'd love to have you back.

5
Partner Couples

This hotel was great! I loved that they redid the floors in luxury vinyl so there was no carpet which can catch all the odors and germs. They were redoing all the rooms a few at a time. I really liked it. I would like it better if they had a no smoking policy. I have asthma and the residual smoke did bother me some. But I loved the place.

By on Jul 16, 2021

Review comment responded on Jul 19, 2021

Hi Traveler, Thanks so much for taking a moment to let us know we exceeded your expectations! We are happy to hear you found us to be great! We want to assure you that we do have a no smoking policy, and any violators of this policy will be fined heavily. We appreciate your business and look forward to your next visit!

4
Everyone

By on Apr 25, 2021

Review comment responded on May 5, 2021

Hi Traveler, Thanks for taking a moment to let us know how we did, we're happy to hear that you enjoyed your stay with us. We hope you'll join us again next time you're traveling this way, and we wish you all the best.

5
Everyone

By on Mar 27, 2021

Review comment responded on Apr 6, 2021

Hi Traveler, Thank you for the five-star vote if confidence, we appreciate your feedback and business and hope you’ll join us again next time you’re traveling this way!

4
Everyone

By on Sep 3, 2020

Review comment responded on Sep 3, 2020

Hi Traveler, Thanks so much for taking the time to leave us this review and four-star rating, we really appreciate learning we exceeded your expectations! Looking forward to your safe return next time you travel our way.

5
Partner Couples

This was one of the nicest pet friendly hotels we have stayed. Love the wooden floors.

By on Jul 2, 2020

Review comment responded on Jul 2, 2020

HI Traveler! Thank you for your kind words, we're thrilled to know we were the nicest pet friendly hotel you've ever stayed in! We look forward to your next visit, and we wish you all the best!

5
Family Business Business

Staff was extremely helpful and kind Went out of their way to make us comfortable

By on Apr 28, 2020

Review comment responded on Apr 28, 2020

Hey Traveler! Thank you for taking a moment to share your feedback with us, we appreciate your kind words about our wonderful staff! We are glad to know you felt taken care of and comfortable, and we look forward to having you stay with us again next time you're in the area!

3
Partner Couples

Nice place, but the hot tub wasn't even warm. Notified front desk guy, and he acted like he could not care less. Pretty much a "not my problem" kind of deal. He should not be in a position where customer service means a lot, because he did not provide any, and was not at all interested in doing so.

By on Jul 12, 2019

Review comment responded on Jul 16, 2019

Hi Traveler, Thanks for sharing your feedback with us, we're always interested in knowing how we did. We would love to know when you stayed with us and under what name so we can verify that you have reviewed the correct property as we have reviewed the temperature and chemical logs and have seen no dip in the consistent temperature of 102 degrees for the last few weeks. We hope you'll give us another try and we look forward to hearing from you.

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