It was clean and the staff was nice. The only downer was the elevator is key activated but overall it was a nice place
Its was pretty distant everything was awesome The towels were kinda old it was clean but still had dirty marks on it like it needs to be replaced with a new set.The staff were not very attentive to details like the gentleman that checked us in charged my debit card the holding deposit with out asking me so it declined.I wanted to put it on two separate cards customer service always ask me but it was ok he did realise he should of asked.Will I stay at this hotel again sure and hopefully it will be a much better experience like fantastic with no issues.Overall our stay was ok
Great renovation to bathroom, unfortunately they forgot to connect the exhaust fan to the light switch. The bathroom has no ventilation at all.
Mold on the bathroom. Rude house keeping people. Rude people on the check in counter. Dirtiest hotel I have ever been to. Over all our worst experience! Will never ever be back.
This location was extremely dirty. The sheets were stained. There was mold in the bathroom corners. The towels had stains and black stuff on them. The hairdryer was barely working. The AC was so loud. It looked like homeless people were trying to get a room. There was a scary man in a wheel chair waiting at the elevator demanding that I give him my room key. I could barley sleep. I checked out after one night and stayed at the best western across the street. The only thing is that the staff was nice. But everything else was terrible. So shocked and appalled by how dirty the whole place was.
Nice clean, friendly staff. Nice to get a good breakfast. Very nice place in Tracy
Bathroom wasn’t thoroughly cleaned. Had to request change of rooms. It was very loud... noise out our window, in the hall, next door and above us.
Quite noisy, but great for a very short stay to sleep and press on for our road trip..
The renovations are not complete, once completed it is good for the price.
Nice staff, quick and easy check-in. Clean room and comfortable.
Reservation was screwed by computer-booked day before use, room not available when arrived. Bait & switch room rate was double advertized price. Manager finally agreed to drop rate. Place needs renovation as many problems with room,Carpet very old & dirty, Jacuzzi didn't work and they tried to premium bill as "only available room", only one key card worked some times etc.
The room was flea infested I ask to be changed to another rm they said we didn't have a flea infestation before u came so no we can't move u to another room because you will infested that room. And I stay only one day and they charged me for 6days plus 250 cleaning for the flea infestation that I didn't cause they were very rude and made me leave their hotel knowing I had no where else to go . Not good work eithics.
Staff was rude, lots of noise and banging from 8 am to 10 pm
Microtel Inn & Suites by Wyndham Tracy places you within a few miles (5 km) of West Valley Mall and Tracy Outlets. This 69-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
All 69 soundproofed rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 40-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and safes are also available.
At Microtel Inn & Suites by Wyndham Tracy, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Thank you for leaving us a positive rating. I will share this with my team and I am sure they will be ecstatic.
Pedro, We are sorry to hear you had a terrible experience with us. Without knowing much more than what was provided we are not able to clarify where we went wrong and how we can improve.
It was clean and the staff was nice. The only downer was the elevator is key activated but overall it was a nice place
Thank you for your feedback. Our elevator is key operated to provide security and privacy to our guest. I hope you return so we can serve you again in the future. Thank you!
We appreciate your feedback!
Its was pretty distant everything was awesome The towels were kinda old it was clean but still had dirty marks on it like it needs to be replaced with a new set.The staff were not very attentive to details like the gentleman that checked us in charged my debit card the holding deposit with out asking me so it declined.I wanted to put it on two separate cards customer service always ask me but it was ok he did realise he should of asked.Will I stay at this hotel again sure and hopefully it will be a much better experience like fantastic with no issues.Overall our stay was ok
Great renovation to bathroom, unfortunately they forgot to connect the exhaust fan to the light switch. The bathroom has no ventilation at all.
Mold on the bathroom. Rude house keeping people. Rude people on the check in counter. Dirtiest hotel I have ever been to. Over all our worst experience! Will never ever be back.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Beth Hailes AGM 2092291201
This location was extremely dirty. The sheets were stained. There was mold in the bathroom corners. The towels had stains and black stuff on them. The hairdryer was barely working. The AC was so loud. It looked like homeless people were trying to get a room. There was a scary man in a wheel chair waiting at the elevator demanding that I give him my room key. I could barley sleep. I checked out after one night and stayed at the best western across the street. The only thing is that the staff was nice. But everything else was terrible. So shocked and appalled by how dirty the whole place was.
We appreciate your feed back. Thank you for staying with us and looking forward to serving you again.
Thank you for taking the time to rate the property. We are so glad you enjoyed your stay and hope to see you again in the future.