The room was larger than we expected and the staff was amazing at keeping up with our housekeeping. My only real complaint is that while most hotels are now offering at least a grab and go breakfast each morning, they are not and that caused a bit more expense having to buy breakfast offsite.
The toilet seat look like it had blood on it. I guess were very noisy at night smoking marijuana. Most of all try to cancel the second night with Orbitz. Orbitz never called back or answer the phone. Thanks orbits
It was clean and the staff was nice. The only downer was the elevator is key activated but overall it was a nice place
Its was pretty distant everything was awesome The towels were kinda old it was clean but still had dirty marks on it like it needs to be replaced with a new set.The staff were not very attentive to details like the gentleman that checked us in charged my debit card the holding deposit with out asking me so it declined.I wanted to put it on two separate cards customer service always ask me but it was ok he did realise he should of asked.Will I stay at this hotel again sure and hopefully it will be a much better experience like fantastic with no issues.Overall our stay was ok
Great renovation to bathroom, unfortunately they forgot to connect the exhaust fan to the light switch. The bathroom has no ventilation at all.
Mold on the bathroom. Rude house keeping people. Rude people on the check in counter. Dirtiest hotel I have ever been to. Over all our worst experience! Will never ever be back.
This location was extremely dirty. The sheets were stained. There was mold in the bathroom corners. The towels had stains and black stuff on them. The hairdryer was barely working. The AC was so loud. It looked like homeless people were trying to get a room. There was a scary man in a wheel chair waiting at the elevator demanding that I give him my room key. I could barley sleep. I checked out after one night and stayed at the best western across the street. The only thing is that the staff was nice. But everything else was terrible. So shocked and appalled by how dirty the whole place was.
Nice clean, friendly staff. Nice to get a good breakfast. Very nice place in Tracy
Bathroom wasn’t thoroughly cleaned. Had to request change of rooms. It was very loud... noise out our window, in the hall, next door and above us.
Quite noisy, but great for a very short stay to sleep and press on for our road trip..
Microtel Inn & Suites by Wyndham Tracy places you within a few miles (5 km) of West Valley Mall and Tracy Outlets. This 69-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
All 69 soundproofed rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 40-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and safes are also available.
Guests of Microtel Inn & Suites by Wyndham Tracy have access to an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
The room was larger than we expected and the staff was amazing at keeping up with our housekeeping. My only real complaint is that while most hotels are now offering at least a grab and go breakfast each morning, they are not and that caused a bit more expense having to buy breakfast offsite.
The toilet seat look like it had blood on it. I guess were very noisy at night smoking marijuana. Most of all try to cancel the second night with Orbitz. Orbitz never called back or answer the phone. Thanks orbits
Thank you for taking the time to give us feedback for your stay. I have brought these issues to my staff's attention so that this will not occur in the future. Again we apologize for the issues with your stay.
We apologize that you did not enjoy your stay, I wish there was more information here so we could address the issues directly.
Thank you for taking the time to rate the property. We are so glad you enjoyed your stay and hope to see you again in the future.
Thank you for leaving us a positive rating. I will share this with my team and I am sure they will be ecstatic.
Pedro, We are sorry to hear you had a terrible experience with us. Without knowing much more than what was provided we are not able to clarify where we went wrong and how we can improve.
It was clean and the staff was nice. The only downer was the elevator is key activated but overall it was a nice place
Thank you for your feedback. Our elevator is key operated to provide security and privacy to our guest. I hope you return so we can serve you again in the future. Thank you!
We appreciate your feedback!
Thank you so much for taking the time to review the property. We are so glad to hear that you enjoyed your stay and the staff was accommodating. We do offer a grab and go breakfast in the mornings I do apologize if this was not disclosed or offered. Thank you again and we hope to see you again in the future.