It was ok and served its purpose since we needed a place to stay for the night during a baseball tournament.
The room was ok. Not very clean. Thankfully only stayed one night.
If you’re the type of person to read the reviews to determine if you’re going to make that final decision, do not by pass this review. First of all, the overall cleanliness of this hotel does not exist. The staff are not helpful at all and management can careless. There was hair in the sink, the beds, blankets and pillows were dirty, spiders moths and all type of bugs in the room, you can literally feel the springs on the bed and can’t even pull off the first sheet of the mattress to check it. After checking in and seeing all of this first hand I went to ask for a refund and told the manager I wasn’t pleased with the motel over all and he did not care. Don’t make the same mistake I made and pay the extra money for the better hotel down the street.
Rooms were very unclean. Hair in the tub/sink, dirty carpet, refrigerator, toilet and bathroom floor. Dusty surfaces. Even the breakfast area was not clean. In a post Covid world? This hotel may be old but there is no excuse for it not to be clean.
It was fine
Convenient highway access, friendly staff (check in staff were wonderful), quiet.
The front desk staff was very helpful and the room was very clean with all promised accommodations in place.
This was more like an inn that you would find in the midwest, which is a good thing. For the price point I was very pleased.
The suite I stayed in was spacious. The only thing is the carpet needs to be cleaned after a shower walking around my feet were filthy. Other than that very nice
Old property that needs some additional TLC > I was doubled billed that hasn’t been cleared up yet
I booked a 2 night stay for a baseball tournament with my son and when we arrived we found the room in deplorable conditions. There were two bugs on the bed under the blankets, a strong urine smell around the beds, carpet damp around the beds, huge stains on the bedskirt, stains all over the sheets, small red stains all over the mattress protectors, the carpets were covered in stains and dirt, the window did not lock and was easily accessible from the outside walkway. When we arrived there was urine in the toilet that no one bothered to flush first. There was sand and dirt all over the tile floor when you first walk in. We immediately went to the front staff And were told there were no rooms available to move to. When I asked for a refund the staff member told me he was not authorized to do that but that he would tell the manager the next morning that we left to find a different property to stay. The next day the same staff member told me the manager would only refund me one of the two nights. I have since attempted to reach out to the manager directly and he has not contacted me. Very unprofessional and conditions so bad we couldn’t even stay. Not to mention the drug activity directly outside of our door. Would never recommend ANYONE stay here. Basic level of cleanliness was not there. You will not get your money back so don’t waste your time booking here.
The room was very well kept and clean ,however there was no alarm clock or coffee pot. There were some noisy people upstairs but the management addressed it with those guests. Much better noise wise if you are upstairs or in the one floor units
Quiet, clean room. Friendly staff. Only stayed one night. Left before breakfast.
Very good stay, restaurant close by very nice staff nice.
Travel Inn & Suites places you within 3 miles (5 km) of popular attractions like Liberty Village Premium Outlets and Diamond Nation. This 38-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at Sinbad -15% discount, the hotel's onsite restaurant.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Refrigerators, microwaves, and phones are other standard amenities.
Renovated in 2016, Travel Inn & Suites offers free WiFi in public areas, conference space, and express check-out. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a picnic area, a vending machine, and a TV in a common area.
It was ok and served its purpose since we needed a place to stay for the night during a baseball tournament.
Hello Liza
The room was ok. Not very clean. Thankfully only stayed one night.
Thank you for your feedback. We are sorry you were disappointed. We will address your issues with the housekeeping staff.
If you’re the type of person to read the reviews to determine if you’re going to make that final decision, do not by pass this review. First of all, the overall cleanliness of this hotel does not exist. The staff are not helpful at all and management can careless. There was hair in the sink, the beds, blankets and pillows were dirty, spiders moths and all type of bugs in the room, you can literally feel the springs on the bed and can’t even pull off the first sheet of the mattress to check it. After checking in and seeing all of this first hand I went to ask for a refund and told the manager I wasn’t pleased with the motel over all and he did not care. Don’t make the same mistake I made and pay the extra money for the better hotel down the street.
Thank you for the feedback. we are sorry we did not meet your expectations. We care and try to provide best value for your money. You had non refundable prepaid reservation with two nights minimum stay. Management had ask what was wrong with the room. No reason was provided. Management had offered one night refund which was declined. You are welcome to stay at 3 star property down the street for double the price.
Rooms were very unclean. Hair in the tub/sink, dirty carpet, refrigerator, toilet and bathroom floor. Dusty surfaces. Even the breakfast area was not clean. In a post Covid world? This hotel may be old but there is no excuse for it not to be clean.
We appreciate your feedback. We apologize for the inconvenience. The housekeeping issue will be addressed immediately with the staff. Please consider staying with us again.
It was fine
Thank you for your positive feedback! We look forward to seeing you again!
We appreciate your feedback. We look forward to seeing you again when you are in the area!
Thank you for your positive feedback. It was a delight having you as our guest. We look forward to seeing you again in the near future.
Convenient highway access, friendly staff (check in staff were wonderful), quiet.
We appreciate your positive feedback. Our team here strives to provide exceptional customer service to make our guest feel more at home. Which we had the pleasure to do so for you. It was delight having you as our guest. We look forward to seeing you again in the near future.
The front desk staff was very helpful and the room was very clean with all promised accommodations in place.
Thank you for your positive feedback. Our team here strives to provide exceptional customer service to make our guest feel more at home. It was a pleasure having you as our guest. We look forward to seeing you again when you are in the area.
Wow! Thank you for excellent review, Michael