Room have been very poorly maintained through the years. Bathroom ceiling was peeling, doors were dirty and damaged and bathroom was not properly cleaned.
No complaints other than that I requested an ice bucket and glasses for the room during the stay and they charged me a fee simply to bring these free items to the room. I don’t mind tipping but to charge for that is ridiculous. Hotel facility is very nice but parking is pricey.
-Parking isn’t ideal with parking garage around the block and valet services weren’t very efficient. -No refrigerator in room, as we were told it was an extra $75 charge to have one for a one night stay. -Other than the above mentioned, we were pleased overall with hotel. Good ambiance, clean, and friendly staff.
Good location ! central The rooms didn’t gad microwave n fridges it’s now essential
The location for a show at the NJ State Theater was perfect.
We had a handicap accessible room with a shower that could not contain water spray so lots of mopping
Beautiful, comfortable stay and amazing staff. I would definitely recommend staying here.
The little things that count in a luxury hotel. I was put on the floor where they rented rooms to a Business. Lightbulbs burned out and flickering in the hallway . To turn the lights on in my room I had to plug in the lamp because the switch didn’t work on the lamp and switch didn’t work on the wall . The towel rack was broken . There were long black hairs on the shower curtain, and a small stain on the bed sheet but it was clean and washed . Room service was excellent the food and service was outstanding, A lot of little things but they all add up to say Management does not walk through the rooms .
Outdated room with dirty walls and furnishings. Tub also drained poorly.
No parking , no free breakfast And pool to small
no wifi in the room in 4 star hotel? it should not be 4 star hotel very inconvenient, would not stay there again just for that reason
Location is perfect for the state theater. I had the feeling they are trying to be something they are not. They are not a high class hotel even though they charge alot for valet parking and wi-fi as do the "fancier" hotels. One of my sheets had a stain on it, clean but very few amenities in the bathroom, i.e., showercaps. Beware, if you choose to park yourself to avoid the cost of valet, good luck!! Nice, friendly hotel but ridiculous extra charges.
It was really great except for the $12/day internet charge. That is really ridiculous.
I enjoyed my stay at the heldrich hotel. I would stay there again if I have to go in the area.
Rutgers New Brunswick is within a mile (2 km) of The Heldrich Hotel, and other popular attractions like Rutgers University, Busch Campus are within a few miles (5 km). This 4-star hotel has 235 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
All 235 rooms provide coffee makers, free local calls, and safes. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.
Guests of The Heldrich Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 25 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
Room have been very poorly maintained through the years. Bathroom ceiling was peeling, doors were dirty and damaged and bathroom was not properly cleaned.
No complaints other than that I requested an ice bucket and glasses for the room during the stay and they charged me a fee simply to bring these free items to the room. I don’t mind tipping but to charge for that is ridiculous. Hotel facility is very nice but parking is pricey.
-Parking isn’t ideal with parking garage around the block and valet services weren’t very efficient. -No refrigerator in room, as we were told it was an extra $75 charge to have one for a one night stay. -Other than the above mentioned, we were pleased overall with hotel. Good ambiance, clean, and friendly staff.
Good location ! central The rooms didn’t gad microwave n fridges it’s now essential
The location for a show at the NJ State Theater was perfect.
We had a handicap accessible room with a shower that could not contain water spray so lots of mopping
Beautiful, comfortable stay and amazing staff. I would definitely recommend staying here.
