Sonesta ES Suites Somerset

Nice clean and i called b4 i came and after i came 3 times and icwas told i getting a baby crib in my room never got it and i asked like 9pm where my crip she calles me back sorry i cant help you my job is front desk

The breakfast was good the rules as far as the carpeting the furniture in the showers could be a little bit more clean and updated I would say

This was my 3rd time at this location. The 1st time was good, so I decided to stay again. Unfortunately, my 2nd stay was not as enjoyable due to the condition and placement of my assigned room. The latch lock was broken, a lingering odor wafted through the bedroom and bathroom area (I later found a dirty sock from previous occupant behind bedroom door, which I believe was the culprit), a dead bug (of the flying variety) smushed on the curtain. Not to mention my room was in the back of the hotel property w/in a detached set of rooms that overlooked a field/forested area. To say the least, I was not a happy camper! I complained to whomever I could, but to no avail. The hotel was booked to capacity and calling corporate only lead to my complaints being rerouted back to the hotel staff to handle. I stayed the alotted time and was almost certain I'd never stay again, but as luck would have it, I did! But this time made up for the last time and even surpassed the 1st. The room was clean, staff was friendly (as usual), I was able to enjoy their Tuesday and Wednesday "hosted social" as well as their 24hr laundry and gym amenities. This time my room was steps away from the pool, guesthouse and basketball court, which can be good or bad considering your tolerance for noise, but It didnt bother me. All and all I'd definitely stay again.

I was over charged. I was charged for the room on orbitz and at the property. I still have not received a refund for Being overcharged.

Got to the hotel every thing that was promised was not in there system nasty staff naaty mangeres traveled 1 and a half got there didn't work out and i was with my baby packed my stuff and went home!!!

Fantastic hotel brand new interior, superb breakfast, really a luxury hotel. Restarant options are little far. If you have a car then no second thought required.

The staff at this hotel is amazing, easy to talk to and extraordinarily helpful!

Home away from home. Great room sizes, great staff!

Hotel was under renovation but was still a nice visit

The two bedroom suites are perfect for family stays.

Had to go to the Philips Lighting Center in Somerset, NJ for a one day workshop- the Sonesta ES Suites was located right across the street, so location was perfect! I would give 5 stars for the service- the front desk staff (Michael, in particular) were so friendly and nice, and I loved the cookies upon arrival. There was a social hour going on in the main area, featuring complimentary beer, wine, and soda and some food- a very nice touch! My room was okay, had everything I needed, but just felt a little old. The toilet had some issues flushing, but other than that everything in the room worked fine, was just dated. Overall, if I have to return to the area I would stay here again.

We had a problem with our one bedroom suite and the heat so we called the front desk. We were upgraded to a 2 bedroom unit. Staff were very accommodating. Breakfast was delicious.

We always come here when we come to somerset nj and always had a good experience. The staff was very helpful and pleasant. The amenities were a little outdated. They provided the DVD player and it didn't work, which it wasn't a big deal. Overall it was always a nice place to stay.

If you are looking for a great space, 2 bd rm suite, at a great price it doesn't get any better than this! Full kitchen and two bathrooms free breakfast to boot!

Overall was a good experience. Check in was very slow as the employee was new and no one was available to help him.

Hotel staff was great! Loved that it felt less like a hotel and more like a small apartment. The full-size fridge was a plus!