Has Kitchen but no utensils or kitchen ware. Otherwise very nice and affordable
It was a good basic stay. At this facility you need to sign out dishes and things they are not found in the room.
I needed to book the hotel in a hurry and didn't have time to check all the amenities but I was surprised to see that they didn't have a rudimentary gym with a simple treadmill or two. The vending machine is only on the first floor, I had issues with it and the front desk staff had to step in. Also what is up with no tissues in the room? And finally I had expected an info sheet about local places to eat and shop, sure I can get that on my phone by asking what is near me, but it standard in so many places I found it odd that it was not in the room.
they seem to have done away with amenities in the room, no utensils, no cups or glasses no coffee pot. the sink in the bathroom was cracked and needed cleaning around the edges and the bath faucet was dangling. T.V. wouldn't come on and after several attempts with changing batteries it worked but it was fuzzy.
Convenient from office and next day's meeting location
Old, need to be updated. No breakfast only coffee bar.
You get what you pay for. I normally stay in nicer and yes more expensive places.
Need more parkingbit more bit more fifty yet ???????
My only complaint was that they didn't have any plastic cups in the room
Cleaning towels were left on my table when I checked in. The AC didn't work. Front desk didn't have my registration papers and took 30 minutes to check me in. Stay only if you must.
conveniently located nearby， restaurants and shopping groceries surrounding the hotel.
Clean and Fucnctional. Not fancy, but good for the price.
It was a good experience. bed was comfortable, room was clean. We like to stay there. Thank you for the service. I cannot write more than that please, keep away that red start. Thank you once again.
Friendly staff, free parking, coffee and muffins/granola bars in morning, clean room, fridge and microwave, quiet at night.
First room they put us in was never cleaned after the last person left (bed not made, dishes in sink). They switched us to a different room. We only stayed 2 nights. They do not stock the kitchen with anything, you have to ask for it (ie. Silverware, dishes, etc.). There was only a less than half roll of toilet paper. That doesn't work for 2 females..we had to ask for more. Not convenient at all. The hallways, stairwell and elevator had a very strange unpleasant smell. I cant imagine staying there for an extended period of time.
Very friendly and helpful staff, clean room, nice to have a refrigerator and sink in room. Easy parking and access to local places.
The internet did not work well. The room was not appropriately stocked with toilet paper or Kleenex . During the 8 days and not one day of house keeping service. The bedding was not comfortable.
Located within a leisurely stroll of Protechockey Ponds Ice Center, Extended Stay America Suites Somerset Franklin is within a 10-minute drive of Hutcheson Memorial Forest. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Extended Stay America Suites Somerset Franklin features free WiFi in public areas and laundry facilities. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Has Kitchen but no utensils or kitchen ware. Otherwise very nice and affordable
It was a good basic stay. At this facility you need to sign out dishes and things they are not found in the room.
I needed to book the hotel in a hurry and didn't have time to check all the amenities but I was surprised to see that they didn't have a rudimentary gym with a simple treadmill or two. The vending machine is only on the first floor, I had issues with it and the front desk staff had to step in. Also what is up with no tissues in the room? And finally I had expected an info sheet about local places to eat and shop, sure I can get that on my phone by asking what is near me, but it standard in so many places I found it odd that it was not in the room.
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
they seem to have done away with amenities in the room, no utensils, no cups or glasses no coffee pot. the sink in the bathroom was cracked and needed cleaning around the edges and the bath faucet was dangling. T.V. wouldn't come on and after several attempts with changing batteries it worked but it was fuzzy.
Thank you for reviewing your stay at our hotel. We sincerely apologize for your disappointment with our in-room amenities and for the maintenance issues you encountered in your room. We assure you this certainly does not meet our standards, and we are working with our team to ensure the problems you encountered are resolved immediately. Thank you again, and we and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Convenient from office and next day's meeting location
Thank you for staying at Extended Stay America. We are glad you enjoyed your time with us and that our ideal location worked well for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Old, need to be updated. No breakfast only coffee bar.
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Also, your review in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
You get what you pay for. I normally stay in nicer and yes more expensive places.
Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Need more parkingbit more bit more fifty yet ???????
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay. Kindly note, kitchenware and other in-room amenities for your suite are available and kept at the front desk upon request. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management