Friendly/helpful staff. Updated rooms.
I love that the hotel is 10 minutes away walking from downtown.
Great place to stay , great staff !!
Very Clean ; Very Convenient Self Park Garage; Very Safe; Great Breakfast option Restaurant Gets Very busy during breakfast hours ; only one waitress in the mornings (during my stay) to serve all the tables; Had to wait a bit to place and get the order.
No
staff was not friendly and they need to teach customer sevice. friendly and kind to all visters room was very noisy.. highway noisy ..
I liked the location, however, I wish that the price to park was included in the price. Our room was very outdated and the bed was very old and uncomfortable. A free continental breakfast would have been nice as the prices for breakfast was pretty high. The air conditioning was off and on in our room which made it difficult to maintain a comfortable temperature. Overall, I was very disappointed with our stay.
The hotel was beautiful as soon as you walk in and up to your room the room were nice but ours had stains on the rugs and we wanted to use the pool but the water was pretty cloudy and we couldn’t use our phone in our room we want to use our cell phones to call them but other then that it was nice I would go back and hope for better
Bathroom was outdated. Room fronted highway. Picked up room service meal----portion was huge, a bonus!
The room smelled like smoke even though it was a smoke free hotel and room. They just sent in a cleaning lady to spray the room and that’s all and offered to move us to a separate room, a queen room when we booked for a king sized room.
The property is a bit dated. The bed was a bit uncomfortable. They also had the pool closed, which was disappointing. They should have told us this before we booked the reservation. The pool was half the reason we picked this property.
Good service from front desk sent up things right away
Location and weight room being open late. The guest were good also
Very well maintained, very clean and smells clean throughout the floors. Staff very friendly.
The bed was made solely with sheets, there was no cover. We called the front desk to request a blanket and received a thin cover. I have no idea what to call it, it was very light so we asked for something more substantial and received a true cover an hour later. The tub stopper did not work and substantial effort was required to get the shower to work. I was very happy that we were only there for one night. The hotel is centrally located and around the corner from our favorite restaurant, Delta's.
Hyatt Regency New Brunswick places you next to Christ Church New Brunswick and First Reformed Church. This 3.5-star hotel welcomes guests with 288 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 7:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and designer toiletries. IPod docks, coffee makers, and safes are other standard amenities.
Guests of Hyatt Regency New Brunswick have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 29 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Friendly/helpful staff. Updated rooms.
I love that the hotel is 10 minutes away walking from downtown.
Great place to stay , great staff !!
Very Clean ; Very Convenient Self Park Garage; Very Safe; Great Breakfast option Restaurant Gets Very busy during breakfast hours ; only one waitress in the mornings (during my stay) to serve all the tables; Had to wait a bit to place and get the order.
No
Thank you for your recent stay at Hyatt Regency New Brunswick. I hope you stay went well, and hope to host you in the future.
staff was not friendly and they need to teach customer sevice. friendly and kind to all visters room was very noisy.. highway noisy ..
I liked the location, however, I wish that the price to park was included in the price. Our room was very outdated and the bed was very old and uncomfortable. A free continental breakfast would have been nice as the prices for breakfast was pretty high. The air conditioning was off and on in our room which made it difficult to maintain a comfortable temperature. Overall, I was very disappointed with our stay.
Thank you, the feedback that our guests provide are shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal of course is to ensure that your experience is a memorable one, of course for a positive reason. Unfortunately, with an ageing building we will show our areas that we are a bit behind in, but please know we are continually working to improve the product thereby improving your experience with us. Thank you again for your time, we appreciate your feedback.
The hotel was beautiful as soon as you walk in and up to your room the room were nice but ours had stains on the rugs and we wanted to use the pool but the water was pretty cloudy and we couldn’t use our phone in our room we want to use our cell phones to call them but other then that it was nice I would go back and hope for better
Thank you, the feedback that our guests provide are shared with all members of the management team in an effort to improve the overall operation of the hotel. Our goal of course is to ensure that your experience is a memorable one. Unfortunately, with an ageing building we will show our areas that we are a bit behind in, but please know we are continually working to improve the product thereby improving your experience with us. Thank you again for your time, we appreciate your honest feedback.
Thank you for your feedback, Raghurama. we have added additional staffing to assist with the restaurant.