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Recent guest reviews

Extremely dirty, malfunctioning toilets. Unorganized

I asked for three days to get my room cleaned and they never did! Also the food at the Bar was terrible!

dirty carpet in rooms. Needs to be replaced. Air conditioner not working out in hallways and lobby. Bathrooms are ok. Need to upgraded.

A/c not working. Bathroom shower door not closing.

Overall great stay! Friendly staff and pet friendly. They are renovations soon, which means the hotel rooms should be even better!! We would stay here again...

Room was not Sheraton-nice...bathroom wall coverings were torn back...just not used to Sheraton looking like this

The environment was great. But since it's old, its property is expected old as well. Still satisfied with it.

hotel looks so run down and house keeping don't even leave towels and other items as required. horrible service overall.

old property , no view , food low level , serves nothing

Found bed skirt dirty and a few long black hairs clinging to it. Also the room is very dated and furniture should be replaced. Stayed three nights the second day house keeping left only 1 towel. but called the front desk and 1 hour later they sent up 3 more. Rate was good but not refundable. Lessons learned will be looking across the the rd.

The location of this hotel was very convenient and quiet. The staff was excellent and attentive. I'm not sure how old this hotel is, but the king-sized room I was in could use a remodel. It was starting to show some age and wear in the bathroom and the ceilings. My room had a door that connected the room next to it. This door allowed a lot of the sound from my loud neighbors to pass though easily. Not really the hotels fault the neighbors liked to sing and whistle randomly in the night.

Where do I begin? My room was not ready until 2 hours after posted check in time. I had called in advance to request a refrigerator and was moved from a room with a fridge to one without at the last minute, was told that they “ran out” of fridges but a housekeeper “would find one somewhere.” I had to remind the front desk 3-4 times that I absolutely needed a refrigerator and eventually, a dented, scuffed, dirty one (see photos) was brought to my room. Upon entering my room, I found 2 handprints on the bedspread (see photo). Contacted the front desk, housekeeper arrived and told me it “wasn’t dirty, just stained” and begrudgingly replaced it after I insisted. Communal microwave in the lobby (next to front desk in area where snacks and toiletries are for sale) was dirty, smelled, and had remnants of old food. Every time I used it, an employee would step out from behind the front desk to watch me, I assume to ensure I did not steal anything. Cannot believe a major hotel in 2018 does not have a fridge and microwave for every room. Absolutely disgusting, unsanitary hotel and terrible customer service. I stayed here to take the bar exam thinking it would reduce stress by shortening my commute to the testing center, and unfortunately it only caused more. I wish I had not spent almost $270 to stay in such an awful hotel for only 2 nights and will not stay at a Sheraton again.

No in room refrigerator. No complementary coffee in lobby. They have a Starbucks but don’t count on it being open on holidays or early weekend hours

Nice hotel . Close to PNC. Breakfast was good. Bed comfortable.

This place is long overdue for a major renovation. Staff at $34.99 per night level motel.

Hotel was clean and a step up from the musty low price hotels, free parking and easy access to interstate was good. About 15 minutes from NJ Transit Station for train ride into NYC Penn Station

Raritan Center Pkwy Edison NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Within a short walk of Raritan Center Business Park, Sheraton Edison is within 2 miles (3 km) of New Jersey Convention and Exposition Center. This 276-room, 4-star hotel has free in-room WiFi along with a gym and a 24-hour business center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

33-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available once per stay.


Property features

Guests staying at Sheraton Edison enjoy a gym, a sauna, and free WiFi in public areas. Onsite parking is available for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Edison

Everyone (24) Couples (1) Business (1) Family (4)
1
Everyone

Extremely dirty, malfunctioning toilets. Unorganized

By on Jun 26, 2022

1
Business Business

I asked for three days to get my room cleaned and they never did! Also the food at the Bar was terrible!

By on Dec 3, 2021

Review comment responded on Jan 31, 2022

Thank you for taking the time to tell us about your experience at Sheraton Edison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your night sleep wasn't comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, George Girgis Director of Rooms

5
Everyone

By on Oct 20, 2021

Review comment responded on Feb 7, 2022

Thank you very much for taking the time to share your experience at the Sheraton Edison Hotel. I am very pleased that you have had a wonderful time during your recent stay with us. Our staff strives to deliver high standard for a long lasting guest experience. I will share your comments with our staff, whom I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

4
Partner Couples

dirty carpet in rooms. Needs to be replaced. Air conditioner not working out in hallways and lobby. Bathrooms are ok. Need to upgraded.

By on Aug 30, 2021

Review comment responded on Feb 7, 2022

Thank you for taking the time to tell us about your experience at Sheraton Edison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your night sleep wasn't comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, George Girgis Director of Rooms

1
Business Business

A/c not working. Bathroom shower door not closing.

By on Jun 6, 2021

Review comment responded on Feb 7, 2022

Thank you for taking the time to tell us about your experience at Sheraton Edison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your night sleep wasn't comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, George Girgis Director of Rooms

1
Everyone

By on Oct 3, 2020

Review comment responded on Oct 3, 2020

Thank you for your feedback. We regret to hear your stay was unsatisfactory.

4
Family Family

Overall great stay! Friendly staff and pet friendly. They are renovations soon, which means the hotel rooms should be even better!! We would stay here again...

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Thank you for the outstanding review! We're delighted your experience at Sheraton Edison was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

2
Business Business

Room was not Sheraton-nice...bathroom wall coverings were torn back...just not used to Sheraton looking like this

By on Oct 4, 2019

Review comment responded on Oct 5, 2019

Thank you for your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide. We have shared your feed back with the appropriate departments to ensure this issue does not happen again in the future. We are undergoing renovations so we do hope to serve you again once they are completed to resore your confidence in the Sheraton Edison.

3
Friends

The environment was great. But since it's old, its property is expected old as well. Still satisfied with it.

By , from St. Louis on Sep 16, 2019

Review comment responded on Sep 20, 2019

Thank you for your feedback! We are glad to hear that you enjoyed the environment here at the Sheraton. We are renovating and hope to see you soon after we are done!

2
Business Business

hotel looks so run down and house keeping don't even leave towels and other items as required. horrible service overall.

By on Jul 1, 2019

Review comment responded on Jul 5, 2019

Thank you. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely, Ava Ustina Director of Rooms

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