Loved the hotel - really amazing. Perhaps they can get the parking lot a little more up to shape but overall amazing place.
Very clean rooms and friendly staff . Nice view, location
The Resort fee for the dead of Winter is ridiculous. I wish they'd just increase the night stay instead of this stupid "Resort Fee". Dumbest add-on ever.
Wonderful service and gorgeous views from the superior king room. Daniella greeted us and she was so sweet. Room service staff was great and attentive. Rooms are modern chic with good snacks and free sanitizer ;)
I had made reservations and came to travel 2 hours, and when I arrived late at night the receptionist didnt want to let me in since I didnt have 4 on the cc that I made the reservation on, she also wouldnt accept cash or $ off my daughters cc that I had on me, so my wife and me turned back at around 11:30 pm and drove back home a way of 2 hours and arrived 1:130 am its was a awful experience where I felt that no common sense was used by the receptionist to let us take room and she will figure things out in the am they definitely lost a customer !!!
Facility was nice and clean and staff very attentive. My issue was with the use of the facilities. Guests were not allowed use of facilities before check in (3pm) and after checkout (11am). I have stayed in many hotels/resorts, and I have never experienced this rule (even during the COVID pandemic). I witnessed other guests also complaining about this policy.
Pool staff and bar staff great as well as restaurant staff. Had an excellent experience with the woman who checked us out. Very courteous and customer oriented Disappointing. That for the price of the rooms they do not even throw in a daily bottle of water for each guest staying in the room. Not a good move. And some of front desk staff were not very outgoing. Just there to get a job done and a check. Not the most hospitable for a welcome at the entrance of the hotel. Overall loved the hotel and majority of staff.
All staff was very attentive and friendly. They were very upfront and on it with wearing a mask and keeping everything well cleaned and disinfected after use. We had an incredible time and would recommend Wave Resort to everyone!
The room was a little dusty, there weren’t enough luggage carts available. One of the staff members at Buzzbait was a little rude and actually handed me the wrong food before verifying my name. Housekeeping mixed up things such as the remote control off the bed when cleaning the sheets, and when I called the front desk they weee more concerned with checking if they actually had it vs. making sure I would get another one. Could barely get buzzbait or in room dining on the phone and I didn’t appreciate buzzbait leaving the food on the floor. They would also not deliver nor would 100 ocean deliver plates... they expect you to eat out of carton boxes!!!
Location of the property is good. Service is the worst of any hotel I’ve stayed in. I’ll never stay here again.
The rooms are spacious and clean, the valet service was superb- the staff was accommodating & polite - quick walk to the shops Will definitely be back
Located within a 5-minute walk of Long Branch Beach, Wave Resort is within a 15-minute stroll of Monmouth Medical Center. This 67-room, 4-star resort welcomes guests with 5 restaurants, a full-service spa, and a 24-hour fitness center.
This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a local cuisine breakfast is served for a fee on weekdays from 8:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All of Wave Resort's 67 air-conditioned rooms provide balconies, espresso makers, and safes. 55-inch TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Rooms also include phones.
Guests staying at Wave Resort enjoy access to a full-service spa, a 24-hour fitness center, and a rooftop terrace. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include free WiFi in public areas, conference space, and a seasonal outdoor pool.
Loved the hotel - really amazing. Perhaps they can get the parking lot a little more up to shape but overall amazing place.
Very clean rooms and friendly staff . Nice view, location
Thank you for your kind words regarding the cleanliness of our rooms as well as our friendly members of our team. We hope to welcome you back soon!
The Resort fee for the dead of Winter is ridiculous. I wish they'd just increase the night stay instead of this stupid "Resort Fee". Dumbest add-on ever.
Thank you for choosing Wave Resort and for your 5 star review! Our resort fee includes amenities here at our property that includes parking, high speed internet, fitness facilities, and much more. Please reach out to us directly if we can be at any further assistance.
Wonderful service and gorgeous views from the superior king room. Daniella greeted us and she was so sweet. Room service staff was great and attentive. Rooms are modern chic with good snacks and free sanitizer ;)
Thank you for choosing Wave Resort and for your kind words regarding our staff. We hope to welcome you back again soon.
I had made reservations and came to travel 2 hours, and when I arrived late at night the receptionist didnt want to let me in since I didnt have 4 on the cc that I made the reservation on, she also wouldnt accept cash or $ off my daughters cc that I had on me, so my wife and me turned back at around 11:30 pm and drove back home a way of 2 hours and arrived 1:130 am its was a awful experience where I felt that no common sense was used by the receptionist to let us take room and she will figure things out in the am they definitely lost a customer !!!
Thank you for choosing Wave Resort. We hope to welcome you back.
Thank you for your wonderful review, we hope to see you back soon.
Facility was nice and clean and staff very attentive. My issue was with the use of the facilities. Guests were not allowed use of facilities before check in (3pm) and after checkout (11am). I have stayed in many hotels/resorts, and I have never experienced this rule (even during the COVID pandemic). I witnessed other guests also complaining about this policy.
Thank you for taking the time to provide your feedback. Guest safety is our top priority as we navigate our operations during the Covid-19 pandemic. This means, in part, that we have lowered our occupancy limits at our amenities to adhere to physical distancing guidelines. Unfortunately, this means that we can only accommodate current guests that are checked into the hotel. Please visit our website to read more about our amenity policies in detail as you plan your next visit with us.
Pool staff and bar staff great as well as restaurant staff. Had an excellent experience with the woman who checked us out. Very courteous and customer oriented Disappointing. That for the price of the rooms they do not even throw in a daily bottle of water for each guest staying in the room. Not a good move. And some of front desk staff were not very outgoing. Just there to get a job done and a check. Not the most hospitable for a welcome at the entrance of the hotel. Overall loved the hotel and majority of staff.
Hello Lisa, Thank you for taking the time to provide your feedback from your recent stay.We hope to see you back soon.
All staff was very attentive and friendly. They were very upfront and on it with wearing a mask and keeping everything well cleaned and disinfected after use. We had an incredible time and would recommend Wave Resort to everyone!
Thank you so much for taking the time to write such a great review! Our staff is working very hard to make sure all current guidelines are being followed. We are excited to welcome you back in the future!
Thank you for the 5 star review!