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Recent guest reviews

Ovwrall great

Hotel had very large event while we stayed there. The guests of this event did not comply with wearing masks. The hotel staff permitted this. The parking lot was impossible. Every time we would venture out or return it was difficult to get a spot or leave. The hotel lot was 1/3 plowed from a snow storm that happened well over 1 week ago. There was even a photo shoot of custom cars in the parking lot. We were blocked in our spot and this made us late for dinner reservations on valentines weekend. The pool was clean and empty. That was most enjoyable part of our stay. The rooms have a fridge but no microwave. There is common area in the lobby with one microwave. But that’s not convenient when heating up food for more then one person. Over all our concerns were not even acknowledged when discussed with staff. We will think twice about returning.

That this hotel looks like a castle and that I get to make memories with my princess granddaughter’s!!!

Staff were friendly. The pool was overcrowded. There was a fire evacuation at 6am

Very nice rooms and confortable bed and bedding. Clean bathroom. Had a small complaint about a room service item and they refunded me the payment for that item with no issues. Great customer service.

I do not like the fact that I was not given the room that was in the picture. They had a supposedly do me a favor to get me that room. Then the next day when I go to have breakfast they insist on telling me that my package did not include breakfast when I paid extra for that. I feel I was ripped off with the room paying over $320 for something I never got.

The small lake behind the property is beautiful and a great waybto attract nature lovers

Great location. Well maintained pool and whirlpool I did think the food was too expensive.

Worst experience ever! For a name branded top notch hotel, horrible experience. We stayed in for 2 days weekend, a group of 6 families. On Friday night someone broke into our cousin's car and stole their stuff. We spoke with hotel staff, they don't have cameras outside. The parking is not gated either so its not safe. They said we can only compensate 1 night for the loss, disgusting. We had an upgrade suit on the 6th floor club level. And water was leaking from the ceiling in the room.

It was great stay to make my grandaughter's feel lije they are princess staying a castle. ♥️♥️

Immediately when you pull the hotel there are no bell men, when you enter thru the first set of doors you are greeted with a not so pleasant odor. GREAT hotel if you are holding a wedding - tons of weddings going on. The buffet was exactly the same every day, scrambled eggs, potatoes, sausage and bacon or French toast. same for all 4 days.

Good hotel if traveling for business. Free breakfast was nice. Room comfortable. Staff friendly.

Lack of towels at pool. Although there was 9 girls.

I had a great stay. The person that checked me in via two separate Orbitz reservations arranged for me to have the same room both nights. I also left an item in my room and Cristian Moran from Housekeepin went above and beyond communicating with my all day until the situation was resolved. Excellent customer service.

Smith Rd Parsippany NJ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool and indoor pool
  • Health club

Sheraton Parsippany Hotel places you within a few miles (5 km) of Ukranian American Cultural Center and Morris Corporate Center. This 370-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 370 rooms have an array of amenities, including coffee makers, free weekday newspapers, and safes. Guests can expect to find WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Video-game consoles, phones, and ironing boards are also standard. Housekeeping is available once per stay.


Property features

Sheraton Parsippany Hotel features an indoor pool, an outdoor pool, and a health club. If you drive, self parking is USD 15.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Parsippany Hotel

Everyone (30) Couples (2) Family (4)
5
Friends

Ovwrall great

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Thank you for your business and review.

1
Family

Hotel had very large event while we stayed there. The guests of this event did not comply with wearing masks. The hotel staff permitted this. The parking lot was impossible. Every time we would venture out or return it was difficult to get a spot or leave. The hotel lot was 1/3 plowed from a snow storm that happened well over 1 week ago. There was even a photo shoot of custom cars in the parking lot. We were blocked in our spot and this made us late for dinner reservations on valentines weekend. The pool was clean and empty. That was most enjoyable part of our stay. The rooms have a fridge but no microwave. There is common area in the lobby with one microwave. But that’s not convenient when heating up food for more then one person. Over all our concerns were not even acknowledged when discussed with staff. We will think twice about returning.

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

Thank you for your detailed review, please note that all throughout the facility our staff adheres to, we have posted and remind all of our guests of the New Jersey State requirements. With the record snow fall the parking lot (75% plowed) has been a challenge and is being addressed and we apologize for that inconvenience. Do you recall which staff member you spoke to?

5
Everyone

By on Jan 4, 2021

Review comment responded on Jan 11, 2021

Brittany, Thank you very much for your review.

5
Family with small children

That this hotel looks like a castle and that I get to make memories with my princess granddaughter’s!!!

By on Feb 24, 2020

2
Everyone

Staff were friendly. The pool was overcrowded. There was a fire evacuation at 6am

By on Feb 18, 2020

4
Everyone

By on Dec 26, 2019

Review comment responded on Dec 28, 2019

Thank you for the 4 out 5 star review.

5
Partner Couples

Very nice rooms and confortable bed and bedding. Clean bathroom. Had a small complaint about a room service item and they refunded me the payment for that item with no issues. Great customer service.

By on Dec 3, 2019

Review comment responded on Dec 3, 2019

Thank you for your business and your 5 out of 5 review. Happy Holidays!

1
Family Family with small children Family

I do not like the fact that I was not given the room that was in the picture. They had a supposedly do me a favor to get me that room. Then the next day when I go to have breakfast they insist on telling me that my package did not include breakfast when I paid extra for that. I feel I was ripped off with the room paying over $320 for something I never got.

By on Nov 30, 2019

Review comment responded on Dec 2, 2019

I would like to follow up with you on the items you mentioned. Please let me know your confirmation number and dates of stay. Thank you.

5
Everyone

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Thank you for the 5 out of 5 review.

5
Everyone

The small lake behind the property is beautiful and a great waybto attract nature lovers

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thank you for your business and your review.

Sheraton Parsippany Hotel

199 Smith Rd, Parsippany, NJ 07054
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