Skip to main content
Beginning of main content

Recent guest reviews

The hotel needs a complete renovation. The charm of the outside structures goes away as soon as you step in the lobby. The rooms and specially the common areas are really old and the furniture could use at least paint. The pool was super crowded with kids taking swimming lessons! The guess of the hotel need to accommodate the classes!!??!! Never saw that before. And there is no restaurant, only a bar with food. Not ideal. The breakfast did not match the price and expectations. The staff makes up for all of that with their attention and willingness to please. Loved everyone, but will not return to this facility.

the noise level of room air condition is terrible high. Sounds like B-52 bombing flight. No way to sleep under this condition in three days (cold). I recorded it, but no way attach it.

Water did not drain properly in the bathtub.

Hub of activity but still quiet room. There were at least three huge events (including the Marine ball) at the hotel the two days i was there, but the staff was still excellent and the room was for the most part relaxing and quiet. Nice comfy bed. One thing-- the shower drain was stopped up and made taking a shower difficult as it isnt fun to stand in 4" of water. But minor inconvenience.

Lovely facility,

Hotel design and area around was great. Amenities are limited.

Check in was easy and fast

Pillows and mattress covering needs to be thrown out and replaced with new

Very nice hotel to stay in the area

Everything was great.

Ovwrall great

Hotel had very large event while we stayed there. The guests of this event did not comply with wearing masks. The hotel staff permitted this. The parking lot was impossible. Every time we would venture out or return it was difficult to get a spot or leave. The hotel lot was 1/3 plowed from a snow storm that happened well over 1 week ago. There was even a photo shoot of custom cars in the parking lot. We were blocked in our spot and this made us late for dinner reservations on valentines weekend. The pool was clean and empty. That was most enjoyable part of our stay. The rooms have a fridge but no microwave. There is common area in the lobby with one microwave. But that’s not convenient when heating up food for more then one person. Over all our concerns were not even acknowledged when discussed with staff. We will think twice about returning.

That this hotel looks like a castle and that I get to make memories with my princess granddaughter’s!!!

Staff were friendly. The pool was overcrowded. There was a fire evacuation at 6am

Smith Rd Parsippany NJ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool and outdoor pool
  • Health club

Sheraton Parsippany Hotel places you within a few miles (5 km) of Ukranian American Cultural Center and Morris Corporate Center. This 370-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.


Dining

In addition to a restaurant that serves breakfast, there's also a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and video-game consoles. Housekeeping is available once per stay.


Property features

Sheraton Parsippany Hotel features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is USD 15.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 2 Double Beds, Corner

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Corner

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Corner

2 Queen Beds | Sleeps 4

Luxury Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Parsippany Hotel

Everyone (32) Couples (2) Family (10)
4
Family Family with small children

The hotel needs a complete renovation. The charm of the outside structures goes away as soon as you step in the lobby. The rooms and specially the common areas are really old and the furniture could use at least paint. The pool was super crowded with kids taking swimming lessons! The guess of the hotel need to accommodate the classes!!??!! Never saw that before. And there is no restaurant, only a bar with food. Not ideal. The breakfast did not match the price and expectations. The staff makes up for all of that with their attention and willingness to please. Loved everyone, but will not return to this facility.

By on Mar 22, 2022

Review comment responded on Mar 22, 2022

Thank you for taking the time to write a review. While we are delighted to have welcomed you as our guest, I am disappointed to know that we failed to meet your expectations on so many levels. Your feedback is important to us, and I can assure you that we shared your complaints with our operational teams for their review and will address the issues you kindly brought to our attention. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

4
Everyone

By on Feb 28, 2022

4
Everyone

By on Feb 14, 2022

5
Everyone

By on Jan 10, 2022

1
Family

the noise level of room air condition is terrible high. Sounds like B-52 bombing flight. No way to sleep under this condition in three days (cold). I recorded it, but no way attach it.

By on Dec 28, 2021

Review comment responded on Dec 30, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are very sorry to hear about the noise disturbances during your stay. This is definitely not the experience we want our guests to have, as you should always have a great night’s sleep when staying with us! At our hotel, we are committed to ensuring that each guest has a restful and renewing experience with us. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

4
Everyone

Water did not drain properly in the bathtub.

By on Dec 19, 2021

Review comment responded on Dec 20, 2021

Thank you for your review William and your comments, we will, check that room to ensure the drain is operating effectively.

5
Partner Couples Business Business

Hub of activity but still quiet room. There were at least three huge events (including the Marine ball) at the hotel the two days i was there, but the staff was still excellent and the room was for the most part relaxing and quiet. Nice comfy bed. One thing-- the shower drain was stopped up and made taking a shower difficult as it isnt fun to stand in 4" of water. But minor inconvenience.

By on Nov 15, 2021

Review comment responded on Nov 15, 2021

Thank you Brian for your review and your business.

5
Family

Lovely facility,

By on Oct 18, 2021

Review comment responded on Oct 18, 2021

Thank you for your 5 out of 5 review. We appreciate the review and your business.

5
Everyone

By on Oct 17, 2021

5
Family

Hotel design and area around was great. Amenities are limited.

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

thank you for the 5 out of 5 review, we appreciate it.

Sheraton Parsippany Hotel

199 Smith Rd, Parsippany, NJ 07054
url importing http://www.orbitz.com/Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews
There was an error importing /Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews

Frequently asked questions