When I first arrive they gave me the wrong room when I finally got into the room that I paid for the shower was broken and there were some cleaning imperfections I get it I worked in a hotel it’s very fast pace and sometimes it could be stressful but there is no explanation for a dirty bathroom
The room I had was great. Next time I will make sure I get a room on the upper level instead.
I can’t complain about anything except I wish the pool was open later but everything was amazing
used soap and open bottles of shampoo in the shower
Front desk was very nice and helpful. The only complaint,I have, was it was not clear that the breakfast buffet was $20/person. Most hotels serve complementary breakfast. Most breakfast restaurants charge $12 per plate max.
our confirmed reservation was given away. no further adjustments were made to me becauase i booked through Orbitz and not through hilton.com. it was literally the worst and most offensive front desk staff that i have ever experienced in 25 years of travel.
There were no garbage cans in the lobby, our room did not get cleaned. When we asked the housekeeping staff for clean towels, two of them argued with each other and said we were not allowed to have clean towels. disappointing experience.
Staff is rude and inflexible, I would never stay there again.
Nice to friends yearly reunion. Will be back next year
The hotel was phenomenal. I can’t wait to go back. There’s a indoor and outdoor pool with a hot tub. Food options at the hotel itself are limited but there is a free area shuttle, and the Ruth Chris in the hotel was also incredible.
I could not get on the WiFi, no matter what. Was extremely frustrating since the entire purpose of the trip was to work on customer content for the following day. In this day and age, to have the sign in experience in the first place is clearly a sign of being 'behind the times' when it comes to customer expecations. Bathroom sink was also clogged.
Enjoyed the stay but our room fridge was leaking and they did not do much about it and Wifi had a charge. Other than that it was great.
Was here for a friend's wedding so didn't have much choice in terms of other options. The hotel was fine but my friend who got married wasn't please with how his block of rooms for his guests was handled.
Our hotel rooms were all spacious, very clean and comfortable. The mattress made for a very good night's sleep. Service was fine except for a slow check in due to only one person at the front desk. The hotel lobby was also spacious and had a very nicely set up lounge and bar. The lounge area had partitions separating several small areas that could hold about 8 people and each had its own flat screen TV. We really liked that set up. Overall a very pleasant experience .
The hotel was very comfortable. The sheets, bed and air conditioner were great for sleeping. The air conditioner did not make a lot of noise going on and off all night keeping me awake, that is HUGE for me!
The hotel lobby and bar is more than beautiful, the service is excellent, the room was very comfortable.We really enjoy our stay,
Nice hotel. Staff member at check-in was average and staff member at coffee counter was just slightly pleasant. Expected just a bit more from a Hilton. Hotel is very nice.
Located 2 mi (3.3 km) from The Stickley Museum at Craftsman Farms, Hilton Parsippany is within a 5-minute drive of other popular attractions like Whippany Railway Museum. This 4-star hotel has 353 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour fitness center.
Enjoy dining at one of 2 onsite restaurants including NRG Cafe, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:30 AM.
Hilton Parsippany's 353 rooms provide refrigerators, coffee makers, and safes. 47-inch TVs come with cable channels, and guests can stay connected with free wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include ironing boards and desks.
Hilton Parsippany features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
When I first arrive they gave me the wrong room when I finally got into the room that I paid for the shower was broken and there were some cleaning imperfections I get it I worked in a hotel it’s very fast pace and sometimes it could be stressful but there is no explanation for a dirty bathroom
Thank you for sharing your review. We are happy to see your five out of five rating. We hope to see you again during your next visit to the Parsippany area.
The room I had was great. Next time I will make sure I get a room on the upper level instead.
Thank you for sharing your review. We hope to see you again in the future.
I can’t complain about anything except I wish the pool was open later but everything was amazing
Thank you for sharing your review. We are delighted to see that you have enjoyed your stay. We hope to see you again during your next visit to the Parsippany area.
used soap and open bottles of shampoo in the shower
Front desk was very nice and helpful. The only complaint,I have, was it was not clear that the breakfast buffet was $20/person. Most hotels serve complementary breakfast. Most breakfast restaurants charge $12 per plate max.
our confirmed reservation was given away. no further adjustments were made to me becauase i booked through Orbitz and not through hilton.com. it was literally the worst and most offensive front desk staff that i have ever experienced in 25 years of travel.
There were no garbage cans in the lobby, our room did not get cleaned. When we asked the housekeeping staff for clean towels, two of them argued with each other and said we were not allowed to have clean towels. disappointing experience.
Staff is rude and inflexible, I would never stay there again.
Hello, we're sorry to hear you didn't enjoy your stay. We always try to provide a positive guest experience, but it's clear we came short. We hope you'll let us know if you stay with us in the future so we can make it right.