Very good staff
Nice welcoming staff , they went the extra step to make our stay pleasant
The property was located right next to the highway which is always a plus when traveling. Great access to food and gas. The main issues I have is that the property was very aged and the beds were too small. The staff was excellent from the front desk to the bar!
I got the junior suite. Bathroom is due for a remodel. The jacuzzi is outdated and clunky
Staff was excellent. The beds were terrible
I loved the view from my room and the entrance but was highly disappointed in not having a refrigerator and having to share 1 microwave with the entire hotel that stays in the lobby by the front desk. They never followed up to see if I got the refrigerator the next day. won't waste my time ever again. And had to pay $15 a day for parking
Worst Stay Ever! I was supposed to get a 'Breakfast Buffet' for myself and my family, however children are not included and they are forcing me to pay for childrens meals. They said they are accomodating me with only allowing 1 sandwich at starbucks, I have a big appetite and 1 small sandwich does not suffice, which is the only reason I booked at the Hilton. I have a dozen different reservations at the Hilton for 2020, and have never been treated this way. Also, heat did not work in the room, the shower did not work, the hallways stunk like cigarettes the first 2 days here. But not allowing my kids to have breakfast is absolutely ridiculous.
😊—Free parking and convenient parking available; All staff members encountered during stay were friendly; Refrigerator available in room; Clean room with basic amenities 😏—Long check in process (although this is atypical when compared to previous stays at same location); No usb outlets available in room; No room service or mini bar available/Not even water bottles provided in room
Very nice place. I’m sure it will be nicer when things are open again.
It was nice but I think parking should be included. I was charge for two cars. $28 addition.
The staff was rude. Supposedly they rooms were sanitized. By toilet had pubic hair on the toilet and there was mold in the tub. $14 a day to self park. The chair in the room was worn & torn. Stains on the carpet. Thresholds in the elevators were crusted with muck. I asked at the front desk for a bottle opener and was told they don't supply them. They have a closed full service restaurant and couldn't find a bottle opener? The check-in person was rude. It took forever for guest services to answer the phone. The overall appearance of the room was run down and well used. I am a Hilton Honors member and ashamed to say so after staying here.
Have stayed at this property pre and during pandemic. Unfortunately this was a rather disappointing stay as compared to past experiences. Unhappy with selected room and floor was crowded with guests despite hotel not being at max occupancy. No amenities or room service available. No water bottles provided (as in previous stays).
Have stayed here before, both pre and during pandemic. Was disappointed with this stay when compared to previous stays.
This is such a rip off. Nothing is included in the high base fare. Breakfast is $20 per person additional and is not good. We dont eat pork and there were no non pork options for instance. parking is also additional.
Hilton East Brunswick Hotel & Executive Meeting Center places you within 3 miles (5 km) of popular attractions like New Brunswick Performing Arts Center and Rutgers New Brunswick. This 393-room, 3.5-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. To-go breakfast is offered for a fee each morning from 6:30 AM to noon.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
At Hilton East Brunswick Hotel & Executive Meeting Center, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Valet parking is available for USD 24 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.
Very good staff
Hello Emad, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!
Nice welcoming staff , they went the extra step to make our stay pleasant
Hello Marina, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to assist in that. We hope to have you again!
The property was located right next to the highway which is always a plus when traveling. Great access to food and gas. The main issues I have is that the property was very aged and the beds were too small. The staff was excellent from the front desk to the bar!
Hello Gary, we are so sorry you did not fully enjoy your stay with us. We really appreciate you taking the time to provide us feedback, and will take this into consideration. We hope to have you again!
I got the junior suite. Bathroom is due for a remodel. The jacuzzi is outdated and clunky
Hello Jenelle! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!
Staff was excellent. The beds were terrible
Hello, much appreciate your survey and response. Your comments will also be forwarded to upper management to be reviewed. Looking forward in being at your service in the near future. Have a great day!
I loved the view from my room and the entrance but was highly disappointed in not having a refrigerator and having to share 1 microwave with the entire hotel that stays in the lobby by the front desk. They never followed up to see if I got the refrigerator the next day. won't waste my time ever again. And had to pay $15 a day for parking
Good day! Thank your for sharing your comments about your recent stay at our hotel. Your comments are definitely share with upper management. As for self parking we have never had complimentary parking, hotel rents parking space from adjacent tower. In addition I am sorry no one followed up with refrigerator request this is definitely not the norm. Again, much appreciate your response, hoping you will reconsider in being our guest in the near future. Have a great day! Enjoy your weekend.
Hello Victor, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!