The area is great the hotel lobby is very nice surrounding is excellent the stuff very rude i witness 2 big argument at the front desk over a dispute overcharge and i notice its happened a lot... the room very old the room key doesn't open so i made couple trip to the front desk then they gave me a manual key at the checking they over charge me so i have to go to Orbitz stay on the line 2 hour to solve the overcharge and i don't know if the hotel is going to refund this overcharges the representative claim that Orbitz confirm price for me and they send to the hotel different rate which it was a lie her name is " Kaitlyn" a lots of drama in this hotel i will never go back there 'Be aware of the overcharges
the property has many amenities and huge areas to be and hang around for the whole family. All around many activities within walking distance.
I stayed weekend of 16 Jan .. super clean, friendly staff and when I asked to open the pool right at 9am they got someone right on it! Restaurant was delicious! Only downside was construction in front of the breakfast eating area took away from the view. I’d like to request the pool open at 8am on weekends. Thank you!
all was perfect
Booked an ocean view room, got partial ocean view. Toilet is disgusting. Room is very small. Over charged me $96 than orbitz booked price. One thing good about this hotel is it is close to the beach
First off, my door did not lock. When I addressed it after checking in, front desk said I’d have to wait for security and wasn’t sure how long it would take. The following day we forgot to return beach towels and instead of locker room assistance calling front desk to confirm I was returning they made me go back up to the front desk to let them know I was returning them. Manager then proceeded to call locker room to repeat this entire process. It was rediculous and a waste of my time. Finally at checkout they had charged me for the towels I had already returned and I had to wait almost an hour for them to rectify the issue, and remove the balance off. At which time I realized they had also charged the breakfast we had for the previous 2 morning to the room, when I had paid for them in cash. I guess the waitress got a good tip. Ive stayed here a few other times and expected similar service. But did not get that. Will not be returning here again. At 500$ a night, I would expect service to be at the highest. Instead staff was not friendly or accommodating, and at times had a very nasty attitude. Do not go to this hotel.
This is our second summer vacationing in Long Branch at Ocean Place. The great things about this resort are the location right across from the ocean, the friendly and helpful staff, parking and beach access included, outdoor Tiki bar and seating area, lounge chairs, towels and beach umbrellas also included (with great young guys setting everything up for you!!), access to the boardwalk with shops and restaurants. As stated, lots of great things about this resort. We stayed summer of 2020 as well as 2021. During Covid 2020, needed to wear masks indoors and there was only outdoor dining in the area. This year, no masks unless desired, indoor dining was back. Great outdoor concert our last night this year. Very comfortable room but definitely needs updating. Carpet, fixtures, decor quite outdated and well-worn. For the price, really should be top notch. Bathroom towel bar came out of the wall several times when just removing a towel, caulking around the tub needs replacement. Fridge had lots of frost, no freezer door, carpet had stains and wear. Even that said, we will likely return. Hopefully upgrades will be made or the price will be lowered.
Check in was awful. One staff person working took forever to accommodate those checking in and then I was rushed through the check in without explaining anything about the hotel. When I was given a wrist band I asked what this was for, I was told “all the amenities here.” Well, what are the amenities? More than $500 per night for a view of the rooftop next door. No guest services information in the room. Seems like the place is wide open to the public, although they say it isn’t. Place was packed. No lounge chairs available at the beach or the pool. Early bird gets the worm I guess, but you have to be like 9:00 am early at the beach or pool. Will not be back.
We really enjoyed the pool and hot tub area. I was sad to see that in front of the hotel the ground was all ripped up between us and the beach, quite an eyesore. I was also sent to be informed at check-in that the on-site dining options were closed. The room was fine and the view from the top floor of the beach was nice. The small Shopping Village Square, like, area nearby was perfect for our breakfast and dinner and shopping needs and there was even a games arcade for the small children to play at and win tickets!
Our experience was disappointing, at best. The hotel rooms are musty smelling and badly in need of updating. Our room deadbolt Didn’t lock and the balcony slider door was broken. The food was so bad we didn’t eat anything and had to go out. We won’t stay here again. Definitely not worth $500 per night.
Staff is helpful and friendly. Resort is suoer clean. The location is perfect in regard to the boardwalk.
I location is great. Beach & pool are awesome. Close to shops & boardwalk. Hotel needs updating.
Ocean View place is s great staycation option, I get the Beautiful clean beach experience without having to deal With traveling by plane hassles. The hotel is beautiful and staff is friendly. I would have loved it if it had a coffee shop on the premises, Even if they offer complimentary coffee from 8-11 am , I think a coffee shop in the Hotel would very much be enjoyed by Hotel guests!! I would definitely visit Ocean Place Resort again!!!!!
Ocean Place Resort And Spa places you within a 10-minute stroll of Broadway Center and Seven Presidents Oceanfront Park. This 254-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Balconies, iPod docks, and refrigerators are also standard. Housekeeping is available on request.
At Ocean Place Resort And Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.