Crystal Inn Eatontown

Air conditioner was so loud I was not able to sleep

Check in was convenient. Room was good for a an overnight stay while traveling. There were several parties going on , so there was loud music playing but it did get shut down quickly. A few sketchy characters hanging around, so if you are not used to city living or street wise I would not stay here. The pool was nice even though it was not in season to use. Bathroom was very old and not in the best of shape, but good enough for showering. Bed was comfortable but not enough linens provided. Overall, I would stay here again while passing through.

Staff were pleasant pool was nice, the room had a missing drawer in the cabinet and no lock on the bathroom door

Need remodeling We sow lots of cockroaches moving around

The place was okay, with the exception that the rooms smelled like stale cigarette smoke all the time. Friendly and helpful staff though helped me switch to a different room when the first one smelled like smoke much worse.

Rundown hotel with grumpy staff. Window was broken in office. Deadbolt on room door didnt work.

Stayed here a few times. Rooms are always clean. The staff are friendly. The pool is spotless!! The guy who works on the pool is awesome!! Over all always a great experience

Just okay, room needs some upgrade. Pool was fun. Only stayed 2 days. Some less expensive than other hotels. Staff was i'll say (((((questionable)))))

Staff was awesome. However, even tho hotel was clean, a/c unit was loud and didn't work. Rooms are out dated. Room locks on one door didn't seem to lock. Other guests were loud at all hours. So is never stay here again or recommend.

Definitely needs updates and repair! We booked online but decided not to stay after arriving. Issues in room that we saw: old toilet seat needing replacement, inside edge of door to bathroom looks like it scratched & bitten off by a dog being put in it, tub needs to be recaulked, lampshades weren't secured/screwed on, had a back door (to pool area) with huge gap at bottom (guessing when carpet was replaced by wood floor). We also smelled marijuana outside near the room. We went back to the front desk within the 10 min cancellation window and cancelled our stay. We requested a refund which had to be done by the manager who was not on site. The clerk called her and left a message. We waited for her to call back and after she did, we were told by the clerk she would be by "sometime the next day" to issue the refund. When I asked the clerk when, she said she didn't know. I asked if she would call the manager back to ask when and she just repeated that she didn't know when, basically ignoring my request. So, we said we'd be by the next day. We left and my husband went by the next afternoon to ask about the refund and it was done.

Solid Motel. No complaints. I was only there for a day and wasn't in the room much. I was in my room less than 10 minutes when I arrived and it was clean. Quick Service. Would stay there again.

Right from check-in my experience at this hotel was very nice. Everyone was courteous and pleasant. The rooms were clean. I enjoyed my stay there.

The hotel is convenient to many beaches in New Jersey. There are many restaurants nearby. This hotel is nothing fancy but good value and location. I would stay here again.

Please remove this hotel from your site, it is the most repulsive hotel the place smells so, so, so bad! carpets are filthy, most likely have never been washed since the 1960's hotel is so dated, toilet bowl did not flush sink, tub and bed had permanent stains, however the hotel staff at the front desk were very nice and understanding. my husband and I checked-in and checked out 10 mins. later! We live 2 hours away from the Crystal Inn we had planned on spending the night on July 4th Weekend bec of the Holiday weekend we could not find availability at any hotel in the area and we had to drive home the same evening.

We arrived 5 hours before check in and they accommodated us by letting us check into a room early. Pool was beautiful, but we weren't there long enough to enjoy it.

The room was clean and comfortable. The bathroom could use some work. It was a bit shabby. We were close to everything we needed. Location was great. Price was fantastic.

My ratings may read high, but these are ratings for a 2-start hotel. Given the rating, and the price, we were very pleasantly surprised. The hotel was not at all like what some other guests described. The rooms were perfectly adequate (bigger than many), clean, large tv, two entrances (one to parking, one to pool area), lots of lights, nice sheets, working controls on AC. The pool was good-sized and clean; we spent a lovely late afternoon in it. We only saw staff at check in and the morning, but they were friendly. Breakfast was fairly subpar - cold cereals, packaged doughnuts, and powdered creamer for coffee. It was a 15-min drive to the beach in Long Branch where we had an early morning event. No complaints.

We were just looking for a place to lay our heads while in town, and this worked great. The location is good, pretty much near everything, and the pool was nice. The room was basic and comfortable. Overall, no complaints.