Staff was great. The rooms don't have central air so temperature was never comfortable. The beds were small and needing to be replaced.
Staff was great. Pool was too small, zakuski was broken. It was clean and decent. Breakfast was ok. Overall a decent place to stay.
Staff was very friendly and professional. When we had an issue with the room smelling like cigarette smoke ( even though the hotel is not smoking) they immediately gave us a different room with a smile on her face. And she was very apologetic. The new room was there a clean.
Clean; large room. Free breakfast very good. Wifi not available in room. Closet door broken.
Everything was wonderful the staff was pleasant and i love the room👍👍
The staff were very friendly and helpful. My main issues was the cleanliness of the bathroom. The jetted tub had hairs in it and gave me the impression it had not been thoroughly cleaned.
The jetted tub was not functional and no one was at the front desk to rectify the problem. The vending machines on 3 different floors was out of order. The staff is friendly when i saw them.
On a noisy road. I had to switch rooms. This is a one or two star hotel at best.
Fire alarms went off several times which made it impossible to sleep in on Sunday morning.
Courtesy training is highly recommended especially for Jerome. A traveler is not necessarily looking to see a bulldog faced expression in the front desk, then be berated for booking the room from a 3 rd party(Orbitz). Overall poor attitude for a hospitality employee. Housekeeping: excellent staff, very responsive. Breakfast: no spoons, oat meal runs out and not replaced , even one hour before finish time, waffle maker, dysfunctional. It is a great location, nice name, but poorly managed place which, Marriott needs to shake up for a much needed improvement.
This is the third time my family and I have stayed here and this was by far the most disappointing experience. I had asked to reserve a pack n play portable crib and the day before we arrived I called to confirm they had one available and they said they did. Well, when we arrived no crib was set up so I went to the desk and asked for one to be set up. Within an hour someone from housekeeping dropped off the crib with a sheet. Problem was that the sheet did not fit and I was not willing to let my kid sleep on a used pack n play without a clean sheet. When we asked if they had another sheet, we got a snide look and were told "this is all we have". Thankfully I packed our pack n play just in case. In addition, the room was unbearably hot to the point that in 20 degree weather we turned off the thermostat and cracked open a window during the day to cool things off.
Nice hotel - gym and pool were good (just glad no one else was working out since small size). Breakfast was nice touch and staff was great. Room size was only issue but not as bad as NYC etc.
We got the room with the hot tub, easy to use room very clean, it was great.
Great hotel nice location and very clean. Liked the breakfast too!!
My family and I decided on a last minute getaway to Great Adventure in Jackson, NJ. We were worried that we wouldn't find a good place to stay. We used our favorite site to search for hotels and boom there it was...Fairfield Inn & suites in Edison, NJ. Both my wife and I were very pleased, not only with the service but with how clean the hotel was. Our kids enjoyed the pool and ofcourse the waffles. Nothing was out of place and the breakfast was great too. They were on top of things. Great job Fairfield/Edison, NJ!!! We are looking forward to booking other stays at your hotel in the near future. Thanks, DC
the toilet flush was out of order and the air conditioning was making a lot of noise. very expensive but the breakfast lady was nice and courteous,even prepared waffle for my son.
Enjoyed the breakfast. Breakfast was more than just rolls. Room was neat and clean. Was happy to see frig in room. Made special request for room to be on 3rd fl and happy to have provided it. Only thing transportation is bad, either rent a car or call a taxi to get around. If just want a place to relax this is ideal.
Fairfield Inn & Suites by Marriott Edison-South Plainfield places you within a few miles (5 km) of Triple C Ranch and Nature Center and Middlesex Mall. This 105-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
All 105 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Guests staying at Fairfield Inn & Suites by Marriott Edison-South Plainfield enjoy an indoor pool, a gym, and free WiFi in public areas. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Staff was great. The rooms don't have central air so temperature was never comfortable. The beds were small and needing to be replaced.
Staff was great. Pool was too small, zakuski was broken. It was clean and decent. Breakfast was ok. Overall a decent place to stay.
Thank you, we hope you come back soon!
Staff was very friendly and professional. When we had an issue with the room smelling like cigarette smoke ( even though the hotel is not smoking) they immediately gave us a different room with a smile on her face. And she was very apologetic. The new room was there a clean.
Thank you, looking forward to having you back soon!
Clean; large room. Free breakfast very good. Wifi not available in room. Closet door broken.
Thank you for your comments in helping us do better.
Everything was wonderful the staff was pleasant and i love the room👍👍
Thank you! Please come back soon!
Dear Anonymous, Thank you for taking the time to provide your feedback. It's our goal to ensure that your stay is pleasant, so please feel free to reach out to us any time so that we may address any issues you have while you are here with us. Very Sincerely, Management
The staff were very friendly and helpful. My main issues was the cleanliness of the bathroom. The jetted tub had hairs in it and gave me the impression it had not been thoroughly cleaned.
Dear Anonymous, Thank you for taking the time to provide your feedback. It's our goal to ensure that your stay is pleasant, so please feel free to reach out to us any time so that we may address any issues you have while you are here with us. We will do all that is in our power. Very Sincerely, Management
The jetted tub was not functional and no one was at the front desk to rectify the problem. The vending machines on 3 different floors was out of order. The staff is friendly when i saw them.
On a noisy road. I had to switch rooms. This is a one or two star hotel at best.
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Edison. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. It is our goal to provide each of our guests with a comfortable stay, and for this reason I do apologize for falling short of your expectations. I will share your feedback with other departments to address and eliminate the issue immediately. Thank you for staying at the Fairfield Inn & Suites Edison-South Plainfield and we hope you choose to come back and stay with us again whenever your travels bring you back to Edison. Sincerely, Guest Services Fairfield Inn & Suites Edison/South Plainfield
Thank you for you thoughts.